NETGEAR DM111P - ADSL2+ Ethernet Modem User Manual
Adsl2+ modem router
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Summary of Contents for NETGEAR DM111P - ADSL2+ Ethernet Modem
- Page 1 ADSL2+ Modem Router User Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10392-01 October 2008 v1.0...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
- Page 3 European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky tímto prohlašuje, že tento je ve NETGEAR, Inc. ADSL2+ Modem Router DM111P(U)v2 [Czech] shodì...
- Page 4 Malti Hawnhekk, , jiddikjara li dan NETGEAR, Inc. ADSL2+ Modem Router DM111P(U)v2 [Maltese] jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar Alulírott, nyilatkozom, hogy a NETGEAR, Inc. ADSL2+ Modem Router DM111P(U)v2 [Hungarian] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
- Page 5 Voluntary Control Council for Interference (VCCI) Statement This equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
- Page 6 v1.0, October 2008...
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Page 7: Table Of Contents
ADSL2+ Modem Router User Manual Contents ADSL2+ Modem Router User Manual About This Manual Conventions, Formats and Scope ..................ix How to Use This Manual ....................x How to Print this Manual ....................x Revision History ........................ xi Chapter 1 Configuring Your Internet Connection Installation Requirements ....................1-1 Using the Smart Wizard to Set Up Your Modem Router ..........1-2... - Page 8 ADSL2+ Modem Router User Manual Running Diagnostic Utilities and Rebooting the Modem Router ........2-8 Running Diagnostics Tests ..................2-9 Routing Table ......................2-10 Configuring Remote Access ..................2-10 Chapter 3 Troubleshooting Basic Functioning ......................3-1 Power LED Is Off or Never Turns Green ..............3-2 ADSL LED Is Off or Is Blinking .................3-3 LAN or Internet Port LEDs Not On ................3-4 Cannot Log in to the Modem Router ................3-4...
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Page 9: About This Manual
About This Manual The NETGEAR ® ADSL2+ Modem Router User Manual describes how to install, configure and troubleshoot the ADSL2+ Modem Router DM111P(U)v2.The information is this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: •... -
Page 10: How To Use This Manual
Product Version ADSL2+ Modem Router DM111P(U)v2 Manual Publication Date October 2008 For more information about network, Internet technologies, see the links to the NETGEAR website in Appendix B, “Related Documents”. Note: Product updates are available on the NETGEAR, Inc. website at http://www.netgear.com/support. -
Page 11: Revision History
ADSL2+ Modem Router User Manual • Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. – Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. - Page 12 ADSL2+ Modem Router User Manual v1.0, October 2008...
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Page 13: Configuring Your Internet Connection
This chapter provides further details about these settings, as well as instructions on how to log in to the modem router for further configuration. Note: NETGEAR recommends using the Smart Wizard™ Installation Assistant on the Resource CD for initial configuration, as described in the ADSL2+ Modem Router Setup Manual. -
Page 14: Using The Smart Wizard To Set Up Your Modem Router
America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support for NETGEAR products may be limited. Please only call your ISP to obtain the log in user name and password. - Page 15 ADSL2+ Modem Router User Manual A window similar to the following login window opens: Figure 1-1 Note: After you open the utility, you will have the option of changing the modem router’s LAN IP address. If you do so, you will need to use the revised IP address to log in to the modem router in the future.
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Page 16: Setting Up Your Modem Router Manually
ADSL2+ Modem Router User Manual Figure 1-2 on page 1-3 shows whether or not the modem router is connected to the Internet, and the basic Internet connection settings. Setting Up Your Modem Router Manually If you elect not to use the Smart Wizard, you can set up the modem router manually. However, you need to prepare the following before you can set up your router: •... -
Page 17: Using The Setup Wizard To Auto-Detect The Internet Connection
• DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. -
Page 18: Using Quick Setup To Configure The Modem Router
DNS server address is available, enter it also. DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. - Page 19 ADSL2+ Modem Router User Manual Figure 1-3 2. To bypass the Setup Wizard, select No, and then click Next. The ADSL Settings screen displays. Figure 1-4 3. Enter the settings in the ADSL Settings screen. These settings are described in Table 1-2.
- Page 20 ADSL2+ Modem Router User Manual The following table describes the settings for the ADSL Settings screen. Table 1-2. ADSL Settings Settings Description The Virtual Path Identifier (VPI) identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. The Virtual Channel Identifier (VCI) identifies the virtual channel endpoints in an ATM network.
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Page 21: Lan Ip Setup
ADSL2+ Modem Router User Manual LAN IP Setup If you intend to connect your modem router to a router, configure the local area network Internet Protocol (LAN IP) settings, as follows: 1. Select LAN IP Setup from the main menu to display the following screen: Figure 1-5 2. -
Page 22: Understanding The Lan Ip Settings
ADSL2+ Modem Router User Manual 3. By default, most routers (and all NETGEAR routers) include an active DHCP server. If this is the case for your router, click the Off radio button to disable the DHCP server in the modem router. -
Page 23: Managing Your Modem Router
Chapter 2 Managing Your Modem Router This chapter describes how to perform management tasks on your ADSL2+ Modem Router DM111P(U)v2. All sections in this chapter refer to functions in the modem router management utility, and assumes the utility has been opened in your web browser, as described in “Logging In to the Modem Router”... -
Page 24: Backing Up, Restoring, Or Erasing Your Settings
ADSL2+ Modem Router User Manual 2. Type the new password where prompted, and click Apply. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the modem router are stored in a configuration file in the modem router. This file can be backed up to your computer, restored, or reverted to factory default settings. -
Page 25: Resetting The Configuration To The Factory Default Settings
The software of the modem router is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from NETGEAR’s Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the modem router. - Page 26 ADSL2+ Modem Router User Manual 2. From the Main Menu of the browser interface, under the Maintenance heading, select the Modem Router Upgrade heading. Figure 2-3 3. Click Browse to locate the binary (.BIN or .IMG) upgrade file. 4. Click Firmware Upgrade. Warning: When uploading software to the modem router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page.
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Page 27: Network Management Information
ADSL2+ Modem Router User Manual Network Management Information The modem router provides a variety of status and usage information which is discussed below. Viewing the Modem Router Status From the Maintenance section of the main menu, select Modem Router Status to view the screen Figure 2-4. - Page 28 ADSL2+ Modem Router User Manual This screen shows the following settings: Table 2-1. Menu 3.2 - Modem Router Status Fields Field Description System Up Time The time that the modem router has been connected to the Internet in the format days:hours:minutes:seconds. Account Name The Account Name assigned to the modem router during setup.
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Page 29: Viewing The Adsl Line Status
ADSL2+ Modem Router User Manual Table 2-1. Menu 3.2 - Modem Router Status Fields (continued) Field Description These settings apply to the ADSL port of the modem router. Modem Modem Status The connection status of the modem. Downstream Connection Speed The speed at which the modem is receiving data from the ADSL line. -
Page 30: Running Diagnostic Utilities And Rebooting The Modem Router
ADSL2+ Modem Router User Manual The upper table indicates how the modem router has detected the ADSL parameters are configured, except for the “Line Up Time”, which indicates the time elapsed since the last reset or power cycle. The lower table provides information about the quality of upstream and downstream data. These statistics will be of interest to your technical support representative if you are having problems obtaining or maintaining a connection. -
Page 31: Running Diagnostics Tests
ADSL2+ Modem Router User Manual From the Maintenance section of the main menu select Diagnostics. Figure 2-6 From this screen you can run diagnostics tests, display the Routing Table, or reboot the router. Running Diagnostics Tests On the Diagnostics screen, click Run Diagnostic Tests. The modem router runs tests and displays the test results, similar to the results shown in the following figure: Figure 2-7 Managing Your Modem Router... -
Page 32: Routing Table
ADSL2+ Modem Router User Manual Routing Table On the Diagnostics screen, click Display. The following figure shows a typical routing table. Figure 2-8 Configuring Remote Access You can set up the modem router to allow remote access. 1. From the Maintenance section of the main menu, select Remote Access. Figure 2-9 2-10 Managing Your Modem Router... - Page 33 ADSL2+ Modem Router User Manual 2. Select the check box for the remote access that you want to allow. The selections are: • Web Browser. Select this check box to configure remote control through HTTP. The default port number is 8080. Choose a number between 0 and 65534, but do not use the number of any common service port.
- Page 34 ADSL2+ Modem Router User Manual d. Select the authorized IP address from the Authorized host IP address list pull-down menu. e. Click Apply in the Authorized Host IP Address List screen to activate the authorized IP address for remote access. 5.
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Page 35: Troubleshooting
Chapter 3 Troubleshooting This chapter provides information about troubleshooting your ADSL2+ Modem Router DM111P(U)v2. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the modem router on? Go to “Basic Functioning”... -
Page 36: Power Led Is Off Or Never Turns Green
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. • If the error persists, you have a hardware problem and should contact technical support. -
Page 37: Adsl Led Is Off Or Is Blinking
ADSL2+ Modem Router User Manual ADSL LED Is Off or Is Blinking The following table provides troubleshooting tips if the ADSL LED is off or is blinking. Table 3-2. ADSL LED Troubleshooting ADSL LED Situation Action The ADSL LED is off •... -
Page 38: Lan Or Internet Port Leds Not On
ADSL2+ Modem Router User Manual LAN or Internet Port LEDs Not On If either the LAN LED or Internet LED does not light when the Ethernet connection is made, check the following: • The Ethernet cable connections are secure at the modem router and at the connected router or computer. -
Page 39: Modem Router Does Not Save Configuration Changes
ADSL2+ Modem Router User Manual • If your modem router’s IP address was changed and you do not know the current IP address, clear the modem router’s configuration to factory defaults. This will set the modem router’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset button”... -
Page 40: Troubleshooting Pppoe Or Pppoa Connection
To check the WAN IP address from the browser interface: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the management interface of the modem router using your browser. For details, see “Logging In to the Modem Router” on page 1-2. -
Page 41: Troubleshooting Internet Browsing
ADSL2+ Modem Router User Manual If you cannot connect after several minutes, you may be using an incorrect service name, user name, or password. There also may be a provisioning problem with your ISP. Note: Unless you connect manually, the modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network. -
Page 42: Using The Reset Button
ADSL2+ Modem Router User Manual Using the Reset button To restore the factory default configuration settings without knowing the administration password or IP address, you must use the Default Reset button on the rear panel of the router. 1. Press and hold the default reset button until the Power LED turns red (about 10 seconds). 2. -
Page 43: Technical Specifications
Appendix A Technical Specifications This appendix provides technical specifications for the ADSL2+ Modem Router DM111P(U)v2. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP (Optional) RIP-1 (Optional) RIP-2 (Optional) DHCP (Optional) PPPoE or PPPoA RFC 1483/RFC 2684 Bridged or Routed (Optional) Ethernet RFC 1577 Classical IP over ATM (Optional) Power Adapter North America:... - Page 44 ADSL2+ Modem Router User Manual Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, ADSL2+, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A or B (Annex B unit is DM111PB) Technical Specifications v1.0, October 2008...
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Page 45: Appendix B Related Documents
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm... - Page 46 ADSL2+ Modem Router User Manual Related Documents v1.0, October 2008...