Related Manuals for NETGEAR DM111PSPv2
Summary of Contents for NETGEAR DM111PSPv2
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Page 1: User Manual
Broadband ADSL2+ Modem DM111PSPv2 User Manual 350 East Plumeria Drive San Jose, CA 95134 August 2011 202-10913-01 v1.0... -
Page 2: Technical Support
NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. -
Page 3: Table Of Contents
NETGEAR Genie CD Setup ........15... - Page 4 Broadband ADSL2+ Modem DM111PSPv2 How Inbound Rules Differ from Outbound Rules ....33 Configure Firewall Rules ........33 Inbound Rules (Port Forwarding) .
- Page 5 Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page ......70 TCP/IP Network Not Responding ....... .70 Test the LAN Path to Your Modem.
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Page 6: Chapter 1 Hardware Setup
Hardware Setup Getting to know your modem The Broadband ADSL2+ Modem DM111PSPv2 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and can protect the devices (PCs, gaming consoles, and so on) that you connect to your home network. -
Page 7: Unpack Your New Modem
• Resource CD with NETGEAR Genie setup If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. See... -
Page 8: Hardware Features
Broadband ADSL2+ Modem DM111PSPv2 Hardware Features Before you cable your modem, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Label The label on the bottom of the modem shows the MAC address and serial number. -
Page 9: Front Panel
Broadband ADSL2+ Modem DM111PSPv2 Front Panel The modem front panel has the status LEDs and icons shown in the following figure. Power Ethernet Internet Figure 3. Front panel LED Icons The following table describes the LEDs and icons on the front panel from left to right. -
Page 10: Adsl Microfilters
Broadband ADSL2+ Modem DM111PSPv2 ADSL Microfilters If this is the first time you have cabled a wireless modem between a DSL phone line and your computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip... -
Page 11: Summary
Broadband ADSL2+ Modem DM111PSPv2 ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and plug the wireless modem modem into the jack labeled ADSL. Plugs into the DSL line Figure 5. Two-line ADSL microfilter with built-in splitter Summary •... - Page 12 Broadband ADSL2+ Modem DM111PSPv2 CAUTION: Incorrectly connecting a filter to your broadband ADSL2+ modem blocks your DSL connection. Connect the power adapter cord that came in the package to your modem, and plug it into an electrical outlet. Connect the Ethernet cable (C) from the modem Ethernet port to the Ethernet adapter (D) in your computer Verify that your modem is cabled correctly by checking the LEDs.
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Page 13: Cable Your Modem To A Router
Broadband ADSL2+ Modem DM111PSPv2 Cable Your Modem to a Router The modem includes a built-in router, but you can connect it to a router if you want. To use the broadband ADSL2+ modem with a router: Install the modem with the standard PC connection in Router mode. -
Page 14: Chapter 2 Modem Internet Setup
This chapter explains how to set up your Internet connection using one of these methods: use the Installation Guide with NETGEAR Genie CD (recommended), log in to the modem and use its Setup Wizard, or manual set up. If you have already set up your modem using one of these methods, the initial modem setup is complete. -
Page 15: Modem Setup Preparation
Host and domain names NETGEAR Genie CD Setup Use the printed installation guide in the package together with NETGEAR Genie on the Resource CD. NETGEAR Genie runs on a PC with Microsoft Windows 7, Windows Vista, Windows XP, or Windows 2000 with Service Pack 2 or later. It is the easiest way to set up the modem because it automates many of the steps and verifies that those steps have been successfully completed. -
Page 16: View Or Change Settings
• Log in to your modem by clicking the desktop shortcut that was placed on your desktop during the NETGEAR Genie setup. The shortcut icon is put on your desktop only when you use the NETGEAR Genie setup method. •... -
Page 17: Log In To The Modem
Broadband ADSL2+ Modem DM111PSPv2 • WAN port settings. This is your port address type (PPPoE by default) and ISP login name and password. See Manual Setup (Basic Settings) on page 21 for more information about address types. Login and System Information •... -
Page 18: Upgrade Modem Firmware
URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. If you are having trouble accessing the modem wirelessly, NETGEAR recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the modem. -
Page 19: Modem Interface
Chapter 5, Advanced Settings. Using this menu requires a solid understanding of networking concepts. • Web Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Modem Internet Setup... -
Page 20: Setup Wizard
Broadband ADSL2+ Modem DM111PSPv2 Setup Wizard If you do not use the NETGEAR Genie CD, you have to log in to the modem to set the country, language, and Internet connection. Note: If you performed the NETGEAR Genie CD setup, the country, language, Internet, and wireless network settings are already configured. -
Page 21: Manual Setup (Basic Settings)
24 for more information. If no login is required, you can specify the MAC Address setting. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not appear within 1 minute, see Troubleshooting on page 65. - Page 22 Broadband ADSL2+ Modem DM111PSPv2 ISP does not require login ISP does require login The following descriptions explain all of the possible fields in the Basic Settings screen. Note that which fields appear in this screen depends on whether or not an ISP login is required.
- Page 23 Broadband ADSL2+ Modem DM111PSPv2 Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes. This determines how long the broadband ADSL2+ modem keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out.
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Page 24: Adsl Settings
Broadband ADSL2+ Modem DM111PSPv2 Use Default Address. Use the default MAC address. Use Computer MAC Address. The broadband ADSL2+ modem will capture and use the MAC address of the computer that you are now using. You have to use the one computer that is allowed by the ISP. -
Page 25: Unsuccessful Internet Connection
Contact your ISP to verify that you have the correct configuration information. • Read Chapter 6, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support. • Check the Internet Protocol (TCP/IP) properties in the Network Connections section of your PC Control Panel. -
Page 26: Log Out Manually
Broadband ADSL2+ Modem DM111PSPv2 The administrator’s login to the modem configuration times out after a period of inactivity to prevent someone else from accessing the modem interface when you step away. Click Apply to save your changes. After changing the password, you are required to log in again to continue the configuration. -
Page 27: Chapter 3 Security Settings
Security Settings Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the modem to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter contains the following sections: •... -
Page 28: Keyword Blocking Of Http Traffic
Broadband ADSL2+ Modem DM111PSPv2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To block by keywords: Select Security > Block Sites. -
Page 29: Specify A Trusted Computer
Broadband ADSL2+ Modem DM111PSPv2 Specify a Trusted Computer You can exempt one trusted computer from blocking and logging. That computer has to be configured to use a a fixed IP address. To specify a trusted computer: In the Trusted IP Address field, enter the IP address. -
Page 30: Open Inbound Ports (Port Forwarding)
Broadband ADSL2+ Modem DM111PSPv2 Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www.example.com. Before sending the web page request message to www.example.com, your router stores the original... - Page 31 Broadband ADSL2+ Modem DM111PSPv2 (such as FTP and IRC servers) send replies back to multiple port numbers. By using the inbound rule function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session.
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Page 32: Inbound Rules To Permit External Host Communications
Broadband ADSL2+ Modem DM111PSPv2 Inbound Rules to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. -
Page 33: How Inbound Rules Differ From Outbound Rules
Broadband ADSL2+ Modem DM111PSPv2 How Inbound Rules Differ from Outbound Rules The following points summarize the differences between inbound rules and outbound rules: • Outbound rules can be used by any computer on your network, although only one computer can use them at a time. -
Page 34: Inbound Rules (Port Forwarding)
Broadband ADSL2+ Modem DM111PSPv2 • For an inbound rule, click Add under Inbound Services. To edit or delete a rule, select its button on the left side, and click Edit or Delete. To change the order of precedence: a. Select its button on the left side of the table, and click Move. - Page 35 Broadband ADSL2+ Modem DM111PSPv2 Inbound Rule Example: A Local Public Web Server If you host a public web server on your local network, you can define a rule to allow inbound web (HTTP) requests from any outside IP address to the IP address of your web server at any time of day, as shown here and described following the figure: Figure 7.
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Page 36: Outbound Rules (Service Blocking)
Broadband ADSL2+ Modem DM111PSPv2 Inbound Rule Example: Allowing Video Conferencing Create an inbound rule to allow incoming video conferencing to be initiated from a restricted range of outside IP addresses, such as from a branch office. In the following figure, CU-SeeMe connections are allowed from a specified range of external IP addresses only. - Page 37 Broadband ADSL2+ Modem DM111PSPv2 To set up service blocking: Select Security > Firewall Rules to display the following screen: Under Outbound Services, click Add. Fill in the settings as follows, and click Apply to save your settings. Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices.
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Page 38: Configure Services
Broadband ADSL2+ Modem DM111PSPv2 Configure Services Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number. -
Page 39: Set The Time Zone
Broadband ADSL2+ Modem DM111PSPv2 • Type. Select the correct type for this service. If in doubt, select TCP/UDP. The options are TCP, UDP, TCP/UDP. • Start Port and End Port. If a port range is required, enter the range here. If a single port is required, enter the same value in both fields. -
Page 40: Schedule Firewall Services
Broadband ADSL2+ Modem DM111PSPv2 The modem has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address. -
Page 41: Enable Security Event Email Notification
Broadband ADSL2+ Modem DM111PSPv2 Enable Security Event Email Notification To receive logs and alerts by email, provide your email information in the Email screen and specify which alerts you want to receive and how often. To enable email notification: Select Security >... - Page 42 Broadband ADSL2+ Modem DM111PSPv2 Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. Day for sending logs specifies which day of the week to send the log. This is relevant when the log is sent weekly.
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Page 43: Chapter 4 Network Maintenance
Network Maintenance Administering your network This chapter describes the modem settings for administering and maintaining the modem and home network. This chapter contains the following sections: • Upgrade the Modem Firmware • Manually Check for Firmware Upgrades • Manage the Configuration File •... -
Page 44: Upgrade The Modem Firmware
Upgrade the Modem Firmware The modem firmware (routing software) is stored in flash memory. By default, when you log in to your modem, it checks the NETGEAR website for new firmware and alerts you if there is a newer version. -
Page 45: Automatic Firmware Checking On
Click Yes to allow the modem to download and install the new firmware. The upgrade process could take a few minutes. When the upload is complete, your modem restarts. Go to the DM111PSPv2 support page at http://www.netgear.com/support, and read the new firmware release notes to determine whether you need to reconfigure the modem after upgrading. -
Page 46: Manually Check For Firmware Upgrades
Broadband ADSL2+ Modem DM111PSPv2 Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the NETGEAR website for newer versions of firmware for your product. WARNING! When you upload firmware to the modem, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. -
Page 47: Manage The Configuration File
Broadband ADSL2+ Modem DM111PSPv2 Manage the Configuration File The modem configuration settings are stored in a configuration file (*.cfg). This file can be backed up to your computer, restored, or reverted to factory default settings. Back Up To back up the configuration file: Select Maintenance >... -
Page 48: Erase
Broadband ADSL2+ Modem DM111PSPv2 Erase To erase the configuration and restore to factory defaults: Under some circumstances (for example, if you move the modem to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings. - Page 49 Broadband ADSL2+ Modem DM111PSPv2 ADSL Port. MAC Address. The Ethernet MAC address of the DSL port. IP Address. The DSL port IP address. If no address is shown, the broadband ADSL2+ modem cannot connect to the Internet. Network Type. The value depends on your ISP.
- Page 50 Broadband ADSL2+ Modem DM111PSPv2 To view statistics: From the Router Status screen, click tthe Show Statistics button to display a screen similar to this: The following fields are displayed: Port. The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: Status.
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Page 51: View Attached Devices
Broadband ADSL2+ Modem DM111PSPv2 To view the connection status: In the Router Status screen, click the Connection Status button to display a screen similar to this: The following fields are displayed: Connection Time. The time elapsed since the last connection to the Internet through the DSL port. -
Page 52: Run Diagnostic Utilities
Broadband ADSL2+ Modem DM111PSPv2 Click Refresh to update the screen. For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Note that if the modem is rebooted, the table data is lost until the broadband ADSL2+ modem rediscovers the devices. -
Page 53: Chapter 5 Advanced Settings
Advanced Settings Configuring for unique situations This chapter describes the advanced features of your modem. The information is for users with a solid understanding of networking concepts who want to set the modem up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter contains the following sections: •... -
Page 54: Wan Setup
Broadband ADSL2+ Modem DM111PSPv2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless modem to respond to a ping on the WAN (Internet) port. - Page 55 Broadband ADSL2+ Modem DM111PSPv2 Note: For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall and is exposed to many exploits from the Internet.
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Page 56: Dynamic Dns
Broadband ADSL2+ Modem DM111PSPv2 Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address is, and the address can change frequently. -
Page 57: Lan Setup
Broadband ADSL2+ Modem DM111PSPv2 Note: If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service will not work because private addresses are not routed on the Internet. LAN Setup The LAN Setup screen allows configuration of LAN IP services such as DHCP and Routing Information Protocol (RIP). -
Page 58: Access Modem Interface On Additional Port
Broadband ADSL2+ Modem DM111PSPv2 IP Address. The LAN IP address of the broadband ADSL2+ modem. IP Subnet Mask. The LAN subnet mask of the modem. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or broadband ADSL2+ modem. -
Page 59: Reserved Ip Address Setup
Broadband ADSL2+ Modem DM111PSPv2 Reserved IP Address Setup When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. - Page 60 Broadband ADSL2+ Modem DM111PSPv2 To configure remote management: Select Advanced > Remote Management to display this screen: Select the Turn Remote Management On check box. Specify the external addresses that can access remote management. For security, restrict access to as few external IP addresses as practical: •...
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Page 61: Static Routes
Broadband ADSL2+ Modem DM111PSPv2 For example, if your external address is 134.177.0.123 at port number 8080, enter the following in your browser: http://134.177.0.123:8080 Note: The http:// is required in the address. Static Routes Static routes provide additional routing information to your modem. Under normal circumstances, the modem has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes.Configure static... -
Page 62: Configure Static Routes
Broadband ADSL2+ Modem DM111PSPv2 Configure Static Routes To configure static routes: Select Advanced > Static Routes to display the following screen. Figure 10. View additional routing information To add a static route: a. Click Add to open the following screen. -
Page 63: Universal Plug And Play
Broadband ADSL2+ Modem DM111PSPv2 Click Apply to save your changes. The Static Routes table updates to show the new entry. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. -
Page 64: Change The Device Mode
Broadband ADSL2+ Modem DM111PSPv2 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the modem and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address. -
Page 65: Chapter 6 Troubleshooting
Diagnosing and solving problems This chapter provides information to help you diagnose and solve problems you might have with your modem. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. -
Page 66: Modem Is Off
• Check that you are using the 12V DC power adapter supplied by NETGEAR for this product. If the error persists, you could have a hardware problem and should contact NETGEAR technical support. -
Page 67: Power Led Is Red
Clear the modem’s configuration to factory defaults as explained in Factory Settings page 75. This sets the modem’s IP address to 192.168.0.1. If the error persists, you could have a hardware problem and should contact NETGEAR technical support. Ethernet LED Is Off If the Ethernet LED does not light when the Ethernet connection is made, check the following: •... -
Page 68: Internet Led Is Red
Broadband ADSL2+ Modem DM111PSPv2 DSL Link LED Is Blinking Green Your broadband ADSL2+ modem is attempting to make a DSL connection with the service provider. The LED should turn green within several minutes. If the DSL link LED does not turn green, disconnect all telephones on the line. If this solves... -
Page 69: Debug Pppoe Or Pppoa
Broadband ADSL2+ Modem DM111PSPv2 Under Maintenance, select Router Status, and check that an IP address shows for the WAN port. If 0.0.0.0 shows, your modem has not obtained an IP address from your ISP. If your modem cannot obtain an IP address from the ISP, the problem might be one of the following: •... -
Page 70: Cannot Load An Internet Web Page
Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page If your modem can obtain an IP address, but your browser cannot load any Internet web pages: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. -
Page 71: Test The Path From Your Computer To A Remote Device
Broadband ADSL2+ Modem DM111PSPv2 Make sure that the LAN port LED is on. If the LED is off, follow the instructions in Ethernet LED Is Off on page 67. Check that the corresponding link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and modem. -
Page 72: Changes Not Saved
Broadband ADSL2+ Modem DM111PSPv2 • Check the Ethernet connection between the computer and the modem. The Ethernet LED should light up to show your connection. • Your computer’s IP address is on the same subnet as the modem. If you are using the recommended addressing scheme, your computer’s address should be in the range... -
Page 73: Incorrect Date Or Time
If you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.netgear.com/support through another working Internet connection. -
Page 74: Appendix A Technical Specifications
Technical Specifications This appendix includes the factory default settings, technical specifications for the modem, related documents, and instructions for wall-mounting the unit. This appendix contains the following sections: • Factory Settings • Technical Specifications... -
Page 75: Factory Settings
Broadband ADSL2+ Modem DM111PSPv2 Factory Settings You can return the modem to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button for at least 7 seconds. The modem resets, and returns to the factory settings. -
Page 76: Technical Specifications
Broadband ADSL2+ Modem DM111PSPv2 Technical Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter (North America) 120V, 60 Hz, input 12 V @1.0A output... -
Page 77: Appendix B Notification Of Compliance
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration Of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the Broadband ADSL2+ Modem DM111PSPv2 complies with Part 15 of FCC Rules. - Page 78 Canadian Department of Communications Radio Interference Regulations This digital apparatus, Broadband ADSL2+ Modem DM111PSPv2, does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
- Page 79 Broadband ADSL2+ Modem DM111PSPv2 For GNU General Public License (GPL) related information, please visit http://support.netgear.com/app/answers/detail/a_id/2649. Notification of Compliance...
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Page 80: Index
Index AC power adapter input date and time accessing remote computer daylight savings time addresses, DNS default demilitarized zone (DMZ) server ADSL microfilters default factory settings cabling deleting configuration described denial of service (DoS) ADSL port port scans ADSL settings protection ADSL statistics, viewing diagnostic utilities... - Page 81 Broadband ADSL2+ Modem DM111PSPv2 upgrade at log in upgrading router upgrading manually time-out types front panel upgrade firmware front panel LEDs login time-out logs, emailing logs, traffic gateway IP address Genie, NETGEAR MAC addresses rejected spoofing host name maintenance settings...
- Page 82 Broadband ADSL2+ Modem DM111PSPv2 port triggering firmware reload LEDs ports network filtering router changes not saved forwarding router not on Instant Messaging trusted host power adapter, AC two-line ADSL microfilter primary DNS addresses Universal Plug and Play (UPnP) remote management...