Page 1
Broadband ADSL2+ Modem Model DM111Pv2 Setup Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA October 2014 208-10256-02 v1.0...
Contents Broadband ADSL2+ Modem Setup Manual Connecting the Modem to the Internet ................1 What’s in the Box? ......................1 The Bottom Label ......................1 The Front Panel ......................2 The Rear Panel ......................4 What You Need Before You Begin ..................4 Internet Configuration Requirements ................
Page 4
Technical Specifications ..................... 20 General Specifications ..................... 20 Related Documents......................22...
• Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. The Bottom Label...
The Front Panel The modem front panel shown below contains status LEDs. Figure 2 You can use the LEDs to verify various conditions. Table 1 describes each LED. Table 1. LED Descriptions Label Activity Description Solid Green Power on. Power off. POST (Power On Self Test), failure (not bootable), or device malfunction.
Page 7
Table 1. LED Descriptions (continued) Label Activity Description Solid Green The ADSL port is synchronized with the DSLAM. Blink (Green) The ADSL port is in the process of synchronizing with the DSLAM. Note: Per TR-068: Blink at 2 Hz with a 50% duty cycle when trying to 3) ADSL detect carrier signal, blink at 4 Hz with a 50% duty cycle when the carrier has been detected and the modem is trying to train.
The Rear Panel The rear panel of the modem contains port connections. Figure 3 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the modem to an ADSL line 2. Factory Default Reset push button 3.
America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support for NETGEAR products may be limited. Please only call your ISP to obtain log in user name and password.
The Smart Wizard setup process should take about 20 minutes to complete. Locate the ADSL settings information your Internet service provider gave you. Insert the NETGEAR CD into a Windows PC. The CD will automatically start and detect the language you are using on your PC.
Manual Setup Use the topics and procedures below to manually set up your modem. Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone.
For the initial connection to your modem, your computer has to be set to automatically get its TCP/IP configuration from the modem via DHCP. This is usually the case. The NETGEAR Smart Wizard CD automatically takes care of this requirement. For manual setup, refer to the documentation that came with your computer.
Page 13
Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A): Figure 7 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
Page 14
Improperly connecting a filter to your modem will block your ADSL connection. Connect the Ethernet cable from the modem LAN port (D) to the Ethernet adapter in your computer. Figure 9 Now, turn on your computer. If software usually logs you in to your Internet connection, do not run that software.
Page 15
Figure 10 Log in to the modem. Your computer needs to be configured for DHCP. For instructions on configuring for DHCP, please see the documentation that came with your computer or the online document that you can access from “Preparing Your Network” on page a.
Page 16
In either case, use to the configuration parameters your ISP provided to assure that the configuration settings for your Internet connection are correct. Test your Internet connection. From the bottom of the Setup menu, click Test. If the NETGEAR Web site does not appear within one minute, go to “Troubleshooting” on page Your modem is now configured to provide Internet access for your network.
Troubleshooting This chapter gives information about troubleshooting your Broadband ADSL2+ Modem DM111Pv2. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the modem on? Go to “Basic...
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED Never Turns Green If the Power LED never turns green, the modem’s self-test procedure failed.
If you have just installed the modem and the ADSL LED has never been solid on, check the following: • Disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.
• If the LAN port is lit, but the Internet port is not, log in to the modem interface, note the modem and ADSL status, run the diagnostics test, and contact your ISP’s technical support representative. See the User Manual for detailed information. Troubleshooting the Web Management Interface If you are unable to access themodem’s Web Management interface from your computer check the following:...
To check the WAN IP address from the browser interface: Launch your browser and select an external site such as www.netgear.com. Access the management interface of the modem using your browser. For details, see “Log in to...
Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can be debugged as follows: Access the Main Menu of the modem at http://192.168.0.1. Under the Maintenance heading, select the Diagnostics. Click Run Diagnostic Tests. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name or Password.
Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the modem’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: •...
Technical Specifications This appendix provides technical specifications for the modem. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP (Optional) RIP-1 (Optional) RIP-2 (Optional) DHCP (Optional) PPPoE or PPPoA RFC 1483/RFC 2684 Bridged or Routed (Optional) Ethernet RFC 1577 Classical IP over ATM (Optional) Power Adapter North America:...
Page 25
Electromagnetic Emissions Meets requirements of: FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B Interface Specifications Ethernet LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A or B Technical Specifications...
Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Networking Basics Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm http://documentation.netgear.com/reference/enu/vpn/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/glossary/...