NETGEAR D3600? D6000 User Manual

NETGEAR D3600? D6000 User Manual

N600 wifi dsl modem router ac750 wifi dsl modem router
Table of Contents

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N600 WiFi DSL Modem Router
M o d e l D 3 600
AC750 WiFi DSL Modem Router
M o d e l D 6 000
U s e r M a n u a l
March 2015
202-11386-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR D3600? D6000

  • Page 1 N600 WiFi DSL Modem Router M o d e l D 3 600 AC750 WiFi DSL Modem Router M o d e l D 6 000 U s e r M a n u a l March 2015 202-11386-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    NETGEAR genie Setup Wizard........
  • Page 4 N600 and AC750 WiFi DSL Modem Routers Use WPS with the Push Button Method ......64 Use WPS with the PIN Method .
  • Page 5 Use the Scan Feature of a Multifunction USB Printer ....121 Change NETGEAR USB Control Center Settings ......122 Change the NETGEAR USB Control Center Language .
  • Page 6 N600 and AC750 WiFi DSL Modem Routers Manage the Configuration File of the Modem Router....153 Back Up the Settings ..........153 Restore the Settings .
  • Page 7 N600 and AC750 WiFi DSL Modem Routers Changes Are Not Saved ..........195 Troubleshoot the WiFi Connectivity .
  • Page 8: Chapter 1 Hardware Overview Of The Modem Router

    1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied...
  • Page 9: Unpack Your Modem Router

    N600 and AC750 WiFi DSL Modem Routers Unpack Your Modem Router Your package contains the following items. Modem router ADSL filter (D6000 shown) (varies by region) Power adapter Phone cable Ethernet cable (varies by region) Figure 1. Package contents for the modem router Your package might contain more items.
  • Page 10: Top Panel With Leds

    N600 and AC750 WiFi DSL Modem Routers Top Panel with LEDs The modem router displays status LEDs on top. Figure 2. Modem router top panel with LEDs The following table describes the LEDs from right to left and their behavior. For information about how to troubleshoot with the LEDs, see Troubleshoot with the LEDs on page 189.
  • Page 11: Back Panel With Ports, Buttons, Dc Connector, And Antennas

    N600 and AC750 WiFi DSL Modem Routers Table 1. LED descriptions (continued) Icon Description • Solid green. WPS (Wi-Fi Protected Setup) is ready for use. By default, the WPS LED lights solid green when the power is on. • Blinking green for two minutes. Someone pressed the WPS button on the modem router to join the WiFi network.
  • Page 12 • Antenna. A second fixed antenna hat you can swivel in any direction. Although you can swivel the antennas in any direction, for best performance, NETGEAR recommends that you position the antennas perpendicular, that is, at a 90-degree angle to each other.
  • Page 13: Bottom Panel Product Label

    N600 and AC750 WiFi DSL Modem Routers Bottom Panel Product Label The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID), network key (password), serial number, and MAC address of the modem router.
  • Page 14: Chapter 2 Install And Access The Modem Router And Its Network

    Log In to the Modem Router After Setup to View or Change Settings • Change the Language • Change the admin Password • Let the Modem Router Automatically Update Its Firmware • Access the Modem Router with the NETGEAR genie App...
  • Page 15: Position Your Modem Router

    N600 and AC750 WiFi DSL Modem Routers Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.
  • Page 16: Before You Connect To The Modem Router

    N600 and AC750 WiFi DSL Modem Routers Before You Connect to the Modem Router During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
  • Page 17: Types Of Logins

    Modem Router login. This logs you in to the modem router interface as admin from an Internet browser. NETGEAR genie Setup Wizard How you can use the NETGEAR genie Setup Wizard during installation and setup of your modem router depends on the type of Internet service that you use: •...
  • Page 18: Set Up Your Modem Router For Dsl Service

    For example, you could say, “I need my DSL service user name and password. Can you help me?” Note: If your provider says that they do not support NETGEAR services, tell them that you need only your DSL user name and password; you do not need support.
  • Page 19: Cable The Modem Router For Dsl Service And Access The Modem Router

    N600 and AC750 WiFi DSL Modem Routers Cable the Modem Router for DSL Service and Access the Modem Router The following figure shows the cabling of your modem router for DSL service. Line Figure 7. Modem router cabling for DSL service ...
  • Page 20 Your computer or WiFi device connects to the modem router’s WiFi network. Launch a web browser. The NETGEAR genie Setup Wizard displays. If the NETGEAR genie Setup Wizard displays, skip to Step 11. If it does not display, do the following: a.
  • Page 21 N600 and AC750 WiFi DSL Modem Routers • Clear the browser cache. • If the computer is set to a static or fixed IP address (this setting is uncommon), either change the computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static or fixed IP address in the 192.168.1.2–192.168.1.254 range.
  • Page 22 N600 and AC750 WiFi DSL Modem Routers (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the PVC protocol. The screen that displays might ask you if you need the Setup Wizard to do a full scan to find the PVC protocol.
  • Page 23 N600 and AC750 WiFi DSL Modem Routers Note: The option for the Ethernet cable connection that is stated onscreen applies to a cable or fiber Internet connection only (see Set Up Your Modem Router for Cable or Fiber Service on page 26). Take one of the following actions: •...
  • Page 24 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions: • If your ISP assigned you a fixed (static) IP address, do the following: a. Select the Yes radio button. b. Click the Next button. c. Enter the address information that your ISP gave you for your fixed IP address configuration.
  • Page 25 Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Install and Access the Modem Router and Its Network...
  • Page 26: Set Up Your Modem Router For Cable Or Fiber Service

    N600 and AC750 WiFi DSL Modem Routers Set Up Your Modem Router for Cable or Fiber Service You can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable or fiber modem, follow the procedure that is described in this section.
  • Page 27 Your computer or WiFi device connects to the modem router’s WiFi network. Launch a web browser. The NETGEAR genie Setup Wizard displays. If the NETGEAR genie Setup Wizard displays, skip to Step 10. If it does not display, do the following: a.
  • Page 28 DHCP, or change the IP address of the computer to a static or fixed IP address in the 192.168.1.2–192.168.1.254 range. On the NETGEAR genie Setup Wizard screen, select the No, I want to configure the Internet connection myself radio button.
  • Page 29 In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password. The NETGEAR genie BASIC home screen of the web management interface displays again. Install and Access the Modem Router and Its Network...
  • Page 30 N600 and AC750 WiFi DSL Modem Routers Select ADVANCED > Setup Wizard. Select the Yes radio button. Click the Next button. The Setup Wizard starts and searches your Internet connection for servers and protocols to determine your ISP configuration. If the Internet connection is set up successfully, the Congratulation screen displays. If this screen does not display, see Step (Only if the following screen displays) Specify how to manage problems with the detection of...
  • Page 31 N600 and AC750 WiFi DSL Modem Routers Note: The option for power-cycling the modem router that is stated onscreen applies to a DSL Internet connection only (see Set Up Your Modem Router for DSL Service on page 18). Take one of the following actions: •...
  • Page 32 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions: • If your ISP assigned you a fixed (static) IP address, do the following: a. Select the Yes radio button. b. Click the Next button. c. Enter the address information that your ISP gave you for your fixed IP address configuration.
  • Page 33: Log In To The Modem Router After Setup To View Or Change Settings

    Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Modem Router After Setup to View or Change Settings After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the modem router by accessing NETGEAR genie.
  • Page 34: Change The Language

    N600 and AC750 WiFi DSL Modem Routers Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance.
  • Page 35: Change The Admin Password

    The screen refreshes with the language that you selected. Change the admin Password NETGEAR recommends that you change the default password that you use to log in to the modem router to a more secure password. This is the password that you use to log in to the modem router with the user name admin.
  • Page 36: Let The Modem Router Automatically Update Its Firmware

    N600 and AC750 WiFi DSL Modem Routers Type the old password. Type the new password twice. Click the Apply button. Your settings are saved. Let the Modem Router Automatically Update Its Firmware When you set up your modem router and are connected to the Internet, the modem router automatically checks for you to see if newer firmware is available.
  • Page 37: Access The Modem Router With The Netgear Genie App

    Do not turn off the modem router. Wait until the modem router finishes restarting and the Power LED turns solid green. Access the Modem Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or computer.
  • Page 38: Chapter 3 Manage The Internet Settings Manually

    This chapter describes how you can manage the Internet settings of the modem router manually. Usually, the quickest way to set up the modem router is to allow the NETGEAR genie Setup Wizard to detect the Internet connection when you first access the modem router with an Internet browser.
  • Page 39: Use The Setup Wizard After Initial Setup

    N600 and AC750 WiFi DSL Modem Routers Use the Setup Wizard After Initial Setup Whether you use DSL, cable, or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router. If you use cable or fiber service, the default connection method must be Ethernet WAN for you to be able to use the Setup Wizard successfully.
  • Page 40 N600 and AC750 WiFi DSL Modem Routers • Cable of fiber connection. Select the Yes radio button. If you select the No radio button, you are taken to the Internet Setup screen (see Manually Set Up the Internet Connection on page 44). Click the Next button.
  • Page 41 N600 and AC750 WiFi DSL Modem Routers (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the PVC protocol. The screen that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol.
  • Page 42 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions: • If your setup includes a DSL modem, power-cycle the DSL modem: a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack for your Internet service. b.
  • Page 43 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions: • If your ISP assigned you a fixed (static) IP address, do the following: a. Select the Yes radio button. b. Click the Next button. c. Enter the address information that your ISP gave you for your fixed IP address configuration.
  • Page 44: Manually Set Up The Internet Connection

    Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Manually Set Up the Internet Connection You can view or change the modem router’s Internet connection settings manually. The following sections describe the options to manually set up the Internet connection: •...
  • Page 45 N600 and AC750 WiFi DSL Modem Routers Enter the settings as described in the following table. Field Description Account Name (If Required) Enter the account name provided by your ISP. This name might also be called the host name. If you do not know the account name, leave this field blank.
  • Page 46 Disable. NAT is disabled. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 191. Manage the Internet Settings Manually...
  • Page 47: Specify An Internet Connection That Uses A Login And Pppoe Service

    N600 and AC750 WiFi DSL Modem Routers Specify an Internet Connection That Uses a Login and PPPoE Service If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this information, contact your ISP.
  • Page 48 N600 and AC750 WiFi DSL Modem Routers From the Encapsulation menu, select PPPoE (PPP over Ethernet). Enter the settings as described in the following table. Field Description Login Enter the login name that your ISP gave you. This login name is often an email address.
  • Page 49 Disable. NAT is disabled. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 191. Manage the Internet Settings Manually...
  • Page 50: Specify An Internet Connection That Uses A Login And Pppoa Service

    N600 and AC750 WiFi DSL Modem Routers Specify an Internet Connection That Uses a Login and PPPoA Service If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this information, contact your ISP.
  • Page 51 N600 and AC750 WiFi DSL Modem Routers From the Encapsulation menu, select PPPoA (PPP over ATM). Enter the settings as described in the following table. Field Description Login Enter the login name that your ISP gave you. This login name is often an email address.
  • Page 52: Manage The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.
  • Page 53: Change The Mtu Size

    Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments.
  • Page 54 N600 and AC750 WiFi DSL Modem Routers  To change the MTU size: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the modem router user name and password. The user name is admin.
  • Page 55: Chapter 4 Manage The Wifi Network Settings

    Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the modem router. The chapter includes the following sections: • Manage the Basic WiFi Settings and WiFi Security of the Main Network • Use WPS to Add a Device to the WiFi Network •...
  • Page 56: Manage The Basic Wifi Settings And Wifi Security Of The Main Network

    Bottom Panel Product Label on page 13). IMPORTANT: NETGEAR recommends that you do not change your preset security settings. If you decide to change your preset security settings, make a note of the new settings and store the note in a safe place where you can easily find it.
  • Page 57 N600 and AC750 WiFi DSL Modem Routers View or change the basic WiFi settings and security settings. Manage the WiFi Network Settings...
  • Page 58 Label on page 13). Note: NETGEAR recommends that you do not change the default SSID. If you must change the SSID, enter a 32-character (maximum), case-sensitive name in this field. Channel From the Channel menu, select Auto for automatic channel selection or select an individual channel.
  • Page 59 WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security. NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the main WiFi network, a user must enter this passphrase.
  • Page 60 Label on page 13). Note: NETGEAR recommends that you do not change the default SSID. If you must change the SSID, enter a 32-character (maximum), case-sensitive name in this field. Channel From the Channel menu, select Auto for automatic channel selection or select an individual channel.
  • Page 61 WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security. NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the main WiFi network, a user must enter this passphrase.
  • Page 62: Configure Wep Legacy Wifi Security

    N600 and AC750 WiFi DSL Modem Routers Configure WEP Legacy WiFi Security Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capable of speeds of up 300 Mbps in the 2.4 GHz band).
  • Page 63 N600 and AC750 WiFi DSL Modem Routers From the Authentication Type menu, select one of the following types: • Automatic. Clients can use either Open System or Shared Key authentication. • Shared Key. Clients can use only Shared Key authentication. From the Encryption Strength menu, select the encryption key size: •...
  • Page 64: Use Wps To Add A Device To The Wifi Network

    N600 and AC750 WiFi DSL Modem Routers If you cannot connect over WiFi, check the following: • If your computer or WiFi device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides.
  • Page 65 N600 and AC750 WiFi DSL Modem Routers Click the OK button. The BASIC Home screen displays. Select ADVANCED > WPS Wizard. The screen displays a description of the WPS method. Click the Next button. By default, the Push Button (recommended) radio button is selected. Either click the button onscreen or press the WPS button on the back panel of the modem router and release it quickly.
  • Page 66: Use Wps With The Pin Method

    N600 and AC750 WiFi DSL Modem Routers Use WPS with the PIN Method To use the PIN method to connect a WiFi device to the modem router’s WiFi network, you must know the PIN of the WiFi device that you are trying to connect. ...
  • Page 67: Manage The Wifi Settings And Wifi Security Of The Guest Network

    Basic WiFi Settings and WiFi Security of the Main Network on page 56. Set Up and Enable a Guest Network The modem router provides the following default guest networks: • 2.4 GHz band: NETGEAR-Guest NETGEAR-Guest2 NETGEAR-Guest3 • 5 GHz band: NETGEAR-5G-Guest...
  • Page 68 N600 and AC750 WiFi DSL Modem Routers  To set up and enable a guest network: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the modem router user name and password. The user name is admin.
  • Page 69 N600 and AC750 WiFi DSL Modem Routers In one of the Network Profiles tables, select the radio button for the guest network (either in the 2.4 GHz band or in the 5 GHz band) that you want to enable and set up. Enable the guest network and configure its WiFi settings as described in the following table.
  • Page 70 Guest Wireless The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default Network Name SSID displays, which is NETGEAR-5G_Guest1, NETGEAR-5G_Guest2, or (SSID) NETGEAR-5G_Guest3. If you want to change the SSID in the 5 GHz band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field.
  • Page 71: Configure Wep Legacy Wifi Security For The Guest Wifi Network

    N600 and AC750 WiFi DSL Modem Routers Field Description Security Options If you want to change the WiFi security, select one of the following WiFi security options for the 5 GHz band of the guest WiFi network: • None. An open WiFi network that does not provide any security. Any WiFi device can join the 5 GHz band of the guest WiFi network.
  • Page 72 N600 and AC750 WiFi DSL Modem Routers IMPORTANT: The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For you to be able to configure WEP in the guest WiFi network, first configure the mode for the main WiFi network as Up to 54 Mbps.
  • Page 73: Control The Wifi Radios

    N600 and AC750 WiFi DSL Modem Routers From the Encryption Strength menu in the Security Encryption (WEP) section, select the encryption key size: • 64-bit. Standard WEP encryption, using 40/64-bit encryption. • 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides stronger encryption security.
  • Page 74: Enable Or Disable The Wifi Radios

    N600 and AC750 WiFi DSL Modem Routers Enable or Disable the WiFi Radios If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log in to the modem router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on.
  • Page 75: Manage The Wps Settings

    N600 and AC750 WiFi DSL Modem Routers Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section, Advanced Wireless Settings (5GHz a/n) section, or both sections: • Turn off the radio. Clear the Enable Wireless Router Radio check box. If both radios are disabled, the WiFi LED turns off (see Top Panel with LEDs page 10).
  • Page 76: Manage Advanced Wifi Features

    To allow the wireless settings for the 5 GHz radio to be changed automatically when you use WPS, clear the Keep Existing Wireless Settings (5GHz a/n) check box. By default, both Keep Existing Wireless Settings check boxes are selected. NETGEAR recommends that you leave these check box selected. If you clear these check box, the next time a new WiFi client uses WPS to connect to the modem router, the modem router WiFi settings change to an automatically generated random SSID and passphrase.
  • Page 77 N600 and AC750 WiFi DSL Modem Routers  To manage advanced WiFi features: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the user name and password for the modem router. The user name is admin.
  • Page 78: Manage Wi-Fi Multimedia Quality Of Service

    2347), and the preamble mode (the default is Automatic) are reserved for WiFi testing and advanced configuration only. Do not change these settings unless CTS/RTS Threshold directed by NETGEAR support or unless you are sure what the consequences are. (1-2347) Incorrect settings might disable the WiFi function of the modem router unexpectedly.
  • Page 79 N600 and AC750 WiFi DSL Modem Routers  To disable WMM QoS: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the user name and password for the modem router. The user name is admin.
  • Page 80: Chapter 5 Control Access To The Internet

    Control Access to the Internet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Use Keywords to Block Internet Sites •...
  • Page 81: Set Up Parental Controls

    N600 and AC750 WiFi DSL Modem Routers Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app.
  • Page 82 N600 and AC750 WiFi DSL Modem Routers Follow the onscreen instructions to download and install the genie app. Open the genie app and select Parental Controls. Live Parental Controls automatically starts. Click the Next button, read the note, and click the Next button again. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
  • Page 83 N600 and AC750 WiFi DSL Modem Routers a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level screen displays. Select a radio button for a filtering level and click the Next button. Control Access to the Internet...
  • Page 84 N600 and AC750 WiFi DSL Modem Routers Click the Take me to the status screen button. Parental Controls are now set up for the modem router. To enable Parental Controls, click the Enable Live Parental Controls button. Control Access to the Internet...
  • Page 85: Use Keywords To Block Internet Sites

    N600 and AC750 WiFi DSL Modem Routers Use Keywords to Block Internet Sites You can block keywords and domains (websites) to prevent certain types of HTTP traffic from accessing your network. By default, keyword blocking is disabled and no domains are blocked.
  • Page 86: Remove A Keyword Or Domain From The Blocked List

    N600 and AC750 WiFi DSL Modem Routers In the Keyword Blocking section, specify how the modem router applies keyword blocking: • Per Schedule. The modem router applies keyword blocking according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 95.
  • Page 87: Remove All Keywords And Domains From The Blocked List

    N600 and AC750 WiFi DSL Modem Routers In the Block sites containing these keywords or domain names field, select the keyword or domain that you want to remove. Click the Delete Keyword button. The keyword or domain is removed from the blocked list. Click the Apply button.
  • Page 88 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED >...
  • Page 89: Manage Simple Outbound Firewall Rules For Services And Applications

    N600 and AC750 WiFi DSL Modem Routers Manage Simple Outbound Firewall Rules for Services and Applications A firewall protects one network (the trusted network, such as your LAN) from another (the untrusted network, such as the Internet), while allowing communication between the two. The modem router provides one default outbound firewall rule: It allows all access to the Internet (that is, the WAN).
  • Page 90 N600 and AC750 WiFi DSL Modem Routers In the Service Blocking section, specify how the modem router applies outbound rules: • Per Schedule. The modem router applies outbound rules according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 95.
  • Page 91: Add An Outbound Firewall Rule For A Custom Service Or Application

    N600 and AC750 WiFi DSL Modem Routers Specify which devices on your LAN (or LAN users) are affected by the rule, based on their IP address: • Only This IP Address. Enter the required address in the Start field to apply the rule to a single device on your LAN.
  • Page 92 N600 and AC750 WiFi DSL Modem Routers If this is the first time that you add an outbound firewall rule, in the Service Blocking section, specify how the modem router applies outbound rules: • Per Schedule. The modem router applies outbound rules according to a schedule that you set.
  • Page 93: Change An Outbound Firewall Rule

    N600 and AC750 WiFi DSL Modem Routers Specify a new outbound rule as described in the following table. Field Description Protocol Select the protocol (TCP or UDP) that is associated with the service or application. If you are unsure, select TCP/UDP. Starting Port Enter the start port for the service or application.
  • Page 94: Remove An Outbound Firewall Rule

    N600 and AC750 WiFi DSL Modem Routers In the Service Table, select the radio button for the rule. Click the Edit button. The Block Services Setup screen displays. Change the settings. For more information about the settings, see Add an Outbound Firewall Rule for a Custom Service or Application on page 91.
  • Page 95: Set Up A Schedule For Keyword Blocking And Outbound Firewall Rules

    N600 and AC750 WiFi DSL Modem Routers Select ADVANCED > Security > Block Services. The following figure shows two rules in the Service Table. In the Service Table, select the radio button for the rule. Click the Delete button. The rule is removed from the Service Table. Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules You can set up a schedule that you can apply to keyword blocking (see...
  • Page 96 N600 and AC750 WiFi DSL Modem Routers Click the OK button. The BASIC Home screen displays. Select ADVANCED > Security > Schedule. Set up the schedule for blocking: • Days to Block. Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box.
  • Page 97: Set Up A Wifi Access List And Manage Wifi Access

    N600 and AC750 WiFi DSL Modem Routers Set Up a WiFi Access List and Manage WiFi Access By default, any WiFi device that is configured with the correct SSID is allowed access to your WiFi network. For increased security, you can restrict access to the WiFi network to allow only specific WiFi devices based on their MAC addresses.
  • Page 98: Change The Settings For A Device On The Wifi Access List

    N600 and AC750 WiFi DSL Modem Routers In the Device Name field, enter a name for the WiFi device. In the MAC Address field, enter the MAC address of the WiFi device. Tip: You can also select a device from the Available Wireless Cards table by selecting the corresponding radio button.
  • Page 99: Remove A Device From The Wifi Access List

    N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED >...
  • Page 100: Set Up Security Event Email Notifications

    N600 and AC750 WiFi DSL Modem Routers The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays.
  • Page 101 N600 and AC750 WiFi DSL Modem Routers Select the Turn Email Notification On check box. Enter the settings as described in the following table. Field Description Send alerts and logs through e-mail Send to This E-mail Address Enter the email address to which logs and alerts must be sent. Your Outgoing Mail Server Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).
  • Page 102 N600 and AC750 WiFi DSL Modem Routers Click the Apply button. Your settings are saved. Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the modem router memory. If the modem router cannot email the log and the log buffer fills, the modem router overwrites the log.
  • Page 103: Chapter 6 Share A Storage Device

    View Network Folders on a Device • Add a Network Folder on a Storage Device • Change a Network Folder, Including Read and Write Access, on a USB Drive • Safely Remove a USB Device Note: For more information about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 104: Usb Device Requirements

    The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
  • Page 105: Access A Storage Device Connected To The Modem Router

    N600 and AC750 WiFi DSL Modem Routers You must use the power supply when you connect the USB device to the modem router. When you connect the USB device to the USB port of the modem router, it might take up to two minutes before the USB device is ready for sharing.
  • Page 106: Back Up Windows Computers With Readyshare Vault

    Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.
  • Page 107: Prepare To Back Up A Large Amount Of Data

    Click the Apply button. Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure.  To prepare to back up a large amount of data: Upgrade the operating system of the Mac computer.
  • Page 108: Control Access To A Storage Device

    N600 and AC750 WiFi DSL Modem Routers If you plan to back up a large amount of data, see Prepare to Back Up a Large Amount of Data on page 107. Insert your USB storage drive into the USB port on the modem router. Note: If your USB device uses a power supply, you must use it when you connect the USB device to the modem router.
  • Page 109 N600 and AC750 WiFi DSL Modem Routers The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > USB Storage > Advanced Settings. Specify access to the storage device: •...
  • Page 110: Use Ftp Within Your Network

    N600 and AC750 WiFi DSL Modem Routers Click the Apply button. Your settings are saved. Use FTP Within Your Network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. Note: For information about using FTP to access a storage device over the Internet, see Chapter 8, Access Storage Devices Through the Internet.
  • Page 111: View Network Folders On A Device

    N600 and AC750 WiFi DSL Modem Routers Click the Apply button. Your settings are saved. View Network Folders on a Device You can view or change the network folders on a USB storage device connected to the modem router.  To view network folders: Launch an Internet browser from a computer or WiFi device that is connected to the network.
  • Page 112: Add A Network Folder On A Storage Device

    N600 and AC750 WiFi DSL Modem Routers • Folder Name. Full path of the network folder. • Volume Name. Volume name from the storage device. • Total Space and Free Space. The current utilization of the storage device. Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the USB port on the modem router.
  • Page 113: Change A Network Folder, Including Read And Write Access, On A Usb Drive

    N600 and AC750 WiFi DSL Modem Routers If this screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. From the USB Device menu, select the USB drive. Note: Best practise is not to attach more than one drive to the USB port (for example, through a USB hub).
  • Page 114 N600 and AC750 WiFi DSL Modem Routers The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > USB Storage > Advanced Settings. Click the Edit button.
  • Page 115: Safely Remove A Usb Device

    N600 and AC750 WiFi DSL Modem Routers Safely Remove a USB Device Before you physically disconnect a USB device from the USB port on the modem router, log in to the modem router, and take the drive offline.  To remove a USB device safely: Launch an Internet browser from a computer or WiFi device that is connected to the network.
  • Page 116: Chapter 7 Share A Usb Printer

    Download the ReadySHARE Printer Utility • Install the ReadySHARE Printer Utility • Use the Shared Printer • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings...
  • Page 117: Install The Printer Driver And Cable The Printer

    The utility works on Windows computers, Mac computers, smart phones, and tablets.  To download the ReadySHARE Printer utility: Visit www.netgear.com/readyshare. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the screen.
  • Page 118: Install The Readyshare Printer Utility

    Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer.  To install the utility: If necessary, unzip the ReadySHARE Printer utility setup file.
  • Page 119: Use The Shared Printer

    N600 and AC750 WiFi DSL Modem Routers Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.
  • Page 120: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer on page 120.
  • Page 121: Use The Scan Feature Of A Multifunction Usb Printer

    USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.  To use the scan feature of a multifunction USB printer: Click the NETGEAR USB Control Center icon The main screen displays. Make sure that the printer status shows as Available. Click the Network Scanner button.
  • Page 122: Change Netgear Usb Control Center Settings

    N600 and AC750 WiFi DSL Modem Routers Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
  • Page 123: Change The Netgear Usb Control Center Language

    Select Tools > Configuration. The Control Center - Configuration screen displays. From the Language menu, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. Specify the Time-out  To specify the time-out: Click the NETGEAR USB Control Center icon The main screen displays.
  • Page 124: Chapter 8 Access Storage Devices Through The Internet

    Access Storage Devices Through the Internet With Dynamic DNS, you can use the Internet and a personal domain name to access a USB storage device that is attached to the USB port of the modem router when you are not home. If you know the IP address of the modem router (and the IP address did not change), you can also access the USB storage device by using the IP address.
  • Page 125: Set Up And Manage Dynamic Dns

    N600 and AC750 WiFi DSL Modem Routers Set Up and Manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people do not know what their IP addresses are or when this number changes.
  • Page 126: Set Up Dynamic Dns

    N600 and AC750 WiFi DSL Modem Routers Set Up Dynamic DNS For you to be able to set up Dynamic DNS on the modem router, you need an account with a Dynamic DNS provider.  To set up Dynamic DNS: Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider menu on the Dynamic DNS screen.
  • Page 127: Access Storage Devices Through The Internet

    N600 and AC750 WiFi DSL Modem Routers In the Host Name field, type the host or domain name that your Dynamic DNS service provider gave you. In the User Name field, type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name.
  • Page 128 N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays. Select ADVANCED > USB Storage > Advanced Settings. Select the FTP (via Internet) check box. Click the Apply button. Your settings are saved. To limit access to the admin user, do the following: a.
  • Page 129: Access Storage Devices Through The Internet With Ftp

    N600 and AC750 WiFi DSL Modem Routers Access Storage Devices Through the Internet with FTP If you attached a storage device to the modem router, before you can access the storage device through the Internet with FTP, you must first set it up (see Set Up FTP Access Through the Internet on page 127).
  • Page 130: Chapter 9 Manage The Wan And Lan Network Settings

    Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the modem router. The chapter includes the following sections: • Manage the ADSL Settings • Change the Type of Physical WAN Connection •...
  • Page 131: Manage The Adsl Settings

    N600 and AC750 WiFi DSL Modem Routers Manage the ADSL Settings NETGEAR recommends that you use the NETGEAR genie Setup Wizard to detect the DSL connection and automatically set up the modem router (see Set Up Your Modem Router for DSL Service on page 18).
  • Page 132 N600 and AC750 WiFi DSL Modem Routers Note: The DSL mode menu, PVC Settings section, and ATM Traffic Class section display only if the selection from the Physical WAN Type menu is ADSL2+, which it is by default. For information about selecting the type of physical WAN connection, see Change the Type of Physical WAN Connection...
  • Page 133: Change The Type Of Physical Wan Connection

    N600 and AC750 WiFi DSL Modem Routers d. For the VCI, enter a number between 32 and 65535, as indicated by your ISP. The default setting is 38. If your ISP provided you ATM traffic class parameters, specify some or all of the following settings, depending on the information that your ISP gave you: a.
  • Page 134: Manage The Wan Security Settings

    N600 and AC750 WiFi DSL Modem Routers From the Physical WAN Type menu, select one of the following options: • Ethernet WAN. The modem router uses the WAN Ethernet port for a cable or fiber connection. The ADSL port is shut down. the LAN 4 Ethernet port is not available for a LAN connection because the port serves as the WAN port.
  • Page 135: Set Up A Default Dmz Server

    N600 and AC750 WiFi DSL Modem Routers Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
  • Page 136: Manage Igmp Proxying And Vpn Pass-Through

    N600 and AC750 WiFi DSL Modem Routers Manage IGMP Proxying and VPN Pass-Through IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, leave it disabled, which is the default setting.
  • Page 137: Manage Nat Filtering

    N600 and AC750 WiFi DSL Modem Routers Manage NAT Filtering Network Address Translation (NAT) determines how the modem router processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applications, or multimedia applications from working.
  • Page 138: Manage The Modem Router's Lan Ip Address Settings

    N600 and AC750 WiFi DSL Modem Routers A login screen displays. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays.
  • Page 139: Manage Reserved Lan Ip Addresses

    N600 and AC750 WiFi DSL Modem Routers In the IP Address field, enter the LAN IP address for the modem router. In the IP Subnet Mask, enter the LAN subnet mask for the modem router. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the modem router, you are disconnected when the changes take effect.
  • Page 140: Change A Reserved Ip Address

    N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED >...
  • Page 141: Remove A Reserved Ip Address Entry

    N600 and AC750 WiFi DSL Modem Routers Click the Edit button. The Edit screen displays. Change the settings. Click the Apply button. Your settings are saved. Remove a Reserved IP Address Entry You can remove a reserved IP address entry. ...
  • Page 142: Manage The Dhcp Server Address Pool

    N600 and AC750 WiFi DSL Modem Routers The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup screen displays.
  • Page 143: Disable The Built-In Dhcp Server

    N600 and AC750 WiFi DSL Modem Routers Make sure that the Use Router as DHCP Server check box is selected. This check box is selected by default. Specify the range of IP addresses that the modem router assigns: • In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the modem router.
  • Page 144: Set Up And Manage Custom Static Routes

    N600 and AC750 WiFi DSL Modem Routers Note: If you disable the DHCP server and no other DHCP server is available on your network, you must set your computer IP addresses manually so that they can access the modem router. ...
  • Page 145: Set Up A Static Route

    N600 and AC750 WiFi DSL Modem Routers In this case, you must define a static route, instructing your modem router that 134.177.0.0 is accessed through the ISDN modem router at 192.168.1.100. Here is an example: • Through the destination IP address and IP subnet mask, specify that this static route applies to all 134.177.x.x addresses.
  • Page 146 N600 and AC750 WiFi DSL Modem Routers To make the route private, select the Private check box. A private static route is not reported through the Routing Information Protocol (RIP). To prevent the route from becoming active after you click the Apply button, clear the Active check box.
  • Page 147: Change A Static Route

    N600 and AC750 WiFi DSL Modem Routers Change a Static Route You can change an existing static route.  To change a static route: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net.
  • Page 148: Improve Network Connections With Universal Plug And Play

    N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes screen displays. In the Static Routes table, select the radio button to the left of the route that you want to remove.
  • Page 149 N600 and AC750 WiFi DSL Modem Routers Enter the advertisement period in minutes. The advertisement period specifies how often the modem router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points detect current device status at the expense of more network traffic.
  • Page 150: Chapter 10 Manage The Modem Router And Monitor The Traffic

    Manage the Modem Router and Monitor the Traffic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network. The chapter includes the following sections: • Update the Firmware of the Modem Router •...
  • Page 151: Update The Firmware Of The Modem Router

    You can check to see if new firmware is available and update the modem router to the new firmware. You can also visit the NETGEAR support website, download the firmware manually, and update the modem router to the new firmware.
  • Page 152: Manually Upload New Firmware And Update The Modem Router

    The firmware version is stated in the top right, under the Logout button. To determine whether you must reconfigure the modem router after updating (which is unlikely but possible), visit downloadcenter.netgear.com, go to the support page for your product, and locate and read the new firmware release notes.
  • Page 153: Manage The Configuration File Of The Modem Router

    N600 and AC750 WiFi DSL Modem Routers b. Navigate to the firmware file. The file ends in .bin. An example of a firmware file name is D6000-V1.0.0.23_1.0.1.bin. c. Select the firmware file. Click the Upload button. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upload.
  • Page 154: Restore The Settings

    N600 and AC750 WiFi DSL Modem Routers A login screen displays. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays.
  • Page 155: Return The Modem Router To Its Factory Default Settings

    N600 and AC750 WiFi DSL Modem Routers Click the Restore button. The configuration is uploaded to the modem router. When the restoration is complete, the modem router reboots. This process takes about one minute. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the restoration.
  • Page 156: Erase The Settings

    N600 and AC750 WiFi DSL Modem Routers Reset button Using a straightened paper clip, press and hold the Reset button for about eight seconds. Note: If you release the button too quickly, you activate WPS (Wi-Fi Protected Setup) rather than reset the modem router to factory default settings. Release the Reset button.
  • Page 157: View The Status And Statistics Of The Modem Router

    N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays. Select ADVANCED > Administration > Backup Settings. The Backup Settings screen displays. Click the Erase button. To confirm the action, click the Yes button. The configuration is reset to factory default settings. When the reset is complete, the modem router reboots.
  • Page 158 N600 and AC750 WiFi DSL Modem Routers The information onscreen uses the following color coding: • A green flag indicates that a link is up. • A red X indicates that a link is down. • An amber exclamation mark indicates that a WiFi network is disabled.
  • Page 159 N600 and AC750 WiFi DSL Modem Routers Field Description GUI Language Version The version of the modem router firmware. If you upgrade the firmware on modem router, the version changes. LAN Port The settings of the LAN port. For information about how to configure the LAN settings, see Manage the Modem Router’s LAN IP Address Settings on page 138 and...
  • Page 160 N600 and AC750 WiFi DSL Modem Routers Field Description Wireless AP Displays whether the 2.4 GHz band of the main network is enabled. If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on the front of the modem router lights green.
  • Page 161: View The Traffic Statistics

    N600 and AC750 WiFi DSL Modem Routers Field Description BSSID The basic set service identification (BSSID) of the 5 GHz band for both the main network and guest network. The BSSID is the MAC address of the 5 GHz radio. Guest Network (2.4GHz) The settings of the WiFi port for the 2.4 GHz band of the guest network.
  • Page 162 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED >...
  • Page 163 N600 and AC750 WiFi DSL Modem Routers Field or Column Description Poll Interval The interval at which the statistics are updated in this screen. ADSL Link In addition to the xDSL firmware version, the screen displays the ADSL link information that is described in this table.
  • Page 164: View Or Change A Pppoe Or Pppoa Internet Connection

    N600 and AC750 WiFi DSL Modem Routers View or Change a PPPoE or PPPoA Internet Connection You can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection. This information displays only if the modem router connects to the ISP network over a PPPoE connection (see Specify an Internet Connection That Uses a Login and PPPoE Service...
  • Page 165: View Or Change A Tcp/Ip Internet Connection

    N600 and AC750 WiFi DSL Modem Routers The following table describes the fields of the Connection Status pop-up screen. Field Description Connection Time The time elapsed since the connection was established. Connection Status The status can be Connected or Disconnected. Negotiation The negotiation can be a series of dashes, which indicates that the connection is not established, or successful (Success).
  • Page 166 N600 and AC750 WiFi DSL Modem Routers The following screen shows the fields for an established TCP/IP connection with DHCP. The following table describes the fields of the Connection Status pop-up screen. Field Description IP Address The IP address that is assigned by the ISP to the modem router. Subnet Mask The subnet mask that is assigned by the ISP to the modem router.
  • Page 167: Manage The Activity Log

    N600 and AC750 WiFi DSL Modem Routers Manage the Activity Log The log is a detailed record of the websites users on your network accessed or attempted to access and many other modem router actions. Up to 256 entries are stored in the log. You can also manage which activities are logged.
  • Page 168: Specify Which Activities Are Logged

    N600 and AC750 WiFi DSL Modem Routers The Logs screen shows the following information: • Action. The action that occurred, such as whether Internet access was blocked or allowed. • Source. The name, IP address, or MAC address of the target device, application, or website for this log entry.
  • Page 169: View Devices Currently On The Network

    N600 and AC750 WiFi DSL Modem Routers View Devices Currently on the Network You can view the active wired devices, 2.4 GHz WiFi devices, and 5 GHz WiFi devices in the network. If you do not recognize a WiFi device, it might be an intruder. If it is an intruder, make sure that your WiFi security is set up correctly (see Manage the WiFi Settings and WiFi Security of the Guest...
  • Page 170: Manage The Modem Router Remotely

    N600 and AC750 WiFi DSL Modem Routers Manage the Modem Router Remotely The remote management feature lets you access your modem router securely over the Internet to view or change its settings. You need to know the modem router’s WAN IP address to use this feature.
  • Page 171 N600 and AC750 WiFi DSL Modem Routers Select the Turn Remote Management On check box. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’s remote management: Note: For enhanced security, restrict access to as few external IP addresses as practical.
  • Page 172: Chapter 11 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use outbound firewall rules, port forwarding, and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features. This chapter includes the following sections: •...
  • Page 173: Manage Port Forwarding To A Local Server For Services And Applications

    N600 and AC750 WiFi DSL Modem Routers Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 174: Add A Port Forwarding Rule With A Custom Service Or Application

    N600 and AC750 WiFi DSL Modem Routers Make sure that the Port Forwarding radio button is selected. From the Service Name menu, select the service or application. If the service or application that you want to add is not in the list, create a port forwarding rule with a custom service or application (see Add a Port Forwarding Rule with a Custom Service or Application...
  • Page 175 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED >...
  • Page 176: Change A Port Forwarding Rule

    N600 and AC750 WiFi DSL Modem Routers Field Description Internal End Port Specify the internal end port by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Clear the Use the same port range for Internal port check box and enter the internal end port number that the service or application uses.
  • Page 177: Remove A Port Forwarding Rule

    N600 and AC750 WiFi DSL Modem Routers Make sure that the Port Forwarding radio button is selected. In the table, select the radio button next to the service or application name. Click the Edit Service button. The Ports - Custom Services screen displays. Change the settings.
  • Page 178: Application Example: Make A Local Web Server Public

    N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The following figure shows two port forwarding rules. Make sure that the Port Forwarding radio button is selected. In the table, select the radio button next to the service or application name.
  • Page 179: How The Modem Router Implements The Port Forwarding Rule

    N600 and AC750 WiFi DSL Modem Routers Dynamic DNS makes it much easier to access a server from the Internet because you can enter the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes. How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: When you enter the URL www.example.com in your browser, the browser sends a web...
  • Page 180: Add A Port Triggering Rule

    N600 and AC750 WiFi DSL Modem Routers Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance, enable Universal Plug and Play (UPnP). See Improve Network Connections with Universal Plug and Play on page 148.
  • Page 181 N600 and AC750 WiFi DSL Modem Routers Click the Add Service button. Specify a new port triggering rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application. Service User From the Service User menu, select Any, or select Single address and enter the IP address of one computer:...
  • Page 182: Change A Port Triggering Rule

    N600 and AC750 WiFi DSL Modem Routers Change a Port Triggering Rule You can change an existing port triggering rule.  To change a port triggering rule: Launch an Internet browser from a computer or WiFi device that is connected to the network.
  • Page 183: Remove A Port Triggering Rule

    N600 and AC750 WiFi DSL Modem Routers For more information about the settings, see Add a Port Triggering Rule on page 180. Click the Apply button. Your settings are saved. The changed rule displays in the Port Triggering Portmap Table on the Port Forwarding / Port Triggering screen.
  • Page 184: Specify The Time-Out Period For Port Triggering

    N600 and AC750 WiFi DSL Modem Routers In the Port Triggering Portmap Table, select the radio button next to the service or application name. Click the Delete Service button. The rule is removed from the Port Triggering Portmap Table. Specify the Time-Out Period for Port Triggering The time-out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity.
  • Page 185: Disable Port Triggering

    N600 and AC750 WiFi DSL Modem Routers Disable Port Triggering By default, port triggering is enabled. You can disable port triggering temporarily without removing any port triggering rules.  To disable port triggering: Launch an Internet browser from a computer or WiFi device that is connected to the network.
  • Page 186 N600 and AC750 WiFi DSL Modem Routers The following sequence shows the effects of this port triggering rule: You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process.
  • Page 187: Chapter 12 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 188: Quick Tips For Troubleshooting

    N600 and AC750 WiFi DSL Modem Routers Quick Tips for Troubleshooting The following table includes tips for troubleshooting some common problems. Table 3. Quick tips for troubleshooting Problem Possible Solution Your network is unresponsive Restart your network: or does not function normally. Turn off and unplug the DSL, cable, or fiber modem.
  • Page 189: Troubleshoot With The Leds

    • Check that you are using the 12 VDC 1.2A power adapter that NETGEAR supplied for this product. If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at www.netgear.com/support.
  • Page 190: Ethernet Led Is Off

    If you are attempting to set up your modem router as a replacement for an ADSL gateway in your network, the modem router cannot perform many gateway services. For example, the modem router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. Troubleshooting...
  • Page 191: Troubleshoot The Internet Connection

    N600 and AC750 WiFi DSL Modem Routers Troubleshoot the Internet Connection If your modem router cannot access the Internet, check the DSL connection, then the WAN TCP/IP connection. Troubleshoot the DSL Link If your modem router is unable to access the Internet, first determine whether the DSL link with the service provider is working.
  • Page 192: Internet Led Is Off

    N600 and AC750 WiFi DSL Modem Routers Internet LED Is Off If the Internet LED is off, the modem router cannot connect to the Internet. Verify the following: • Check that your login credentials are correct or that the information you entered for the ISP connection is correct (see Manually Set Up the Internet Connection on page 44).
  • Page 193: Troubleshoot Pppoe Or Pppoa

    N600 and AC750 WiFi DSL Modem Routers • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name. For more information, see Manually Set Up the Internet Connection on page 44.
  • Page 194: Troubleshoot Internet Browsing

    N600 and AC750 WiFi DSL Modem Routers  To reconnect if your PPPoE or PPPoA connection does not function: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the user name and password for the modem router.
  • Page 195: Changes Are Not Saved

    N600 and AC750 WiFi DSL Modem Routers Changes Are Not Saved If the modem router does not save the changes that you make in the web management interface, do the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab or your changes are lost.
  • Page 196: Troubleshoot Your Network Using The Ping Utility

    N600 and AC750 WiFi DSL Modem Routers Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your computer or workstation.
  • Page 197: Test The Path From Your Computer To A Remote Device

    N600 and AC750 WiFi DSL Modem Routers Test the Path from Your Computer to a Remote Device After you verify that the LAN path works correctly, test the path from your computer to a remote device: From the Windows toolbar, click the Start button and select Run. In the field provided, type ping -n 10 IP address where IP address is the IP address of a remote device such as your ISP’s DNS server.
  • Page 198: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical and Environmental Specifications...
  • Page 199: Factory Settings

    N600 and AC750 WiFi DSL Modem Routers Factory Settings You can return the modem router to its factory default settings (see Return the Modem Router to Its Factory Default Settings on page 155). The following table shows the factory default settings. Table 4.
  • Page 200 2.4 GHz band: Up to 145 Mbps 5 GHz band: Up to 433 Mbps Guest WiFi network WiFi communication Disabled (both radios) SSID name • 2.4 GHz band: NETGEAR-Guest NETGEAR-Guest2 NETGEAR-Guest3 • 5 GHz band: NETGEAR-5G-Guest NETGEAR-5G-Guest2 NETGEAR-5G-Guest3 Broadcast SSID...
  • Page 201: Technical And Environmental Specifications

    N600 and AC750 WiFi DSL Modem Routers Table 4. Factory default settings (continued) Feature Default Behavior General WiFi settings Radio transmission power 100 percent 20/40 MHz coexistence Enabled Fragmentation length 2346 CTS/RTS threshold 2347 Preamble mode • 2.4 GHz band: Long Preamble •...
  • Page 202 N600 and AC750 WiFi DSL Modem Routers Table 5. Modem router specifications (continued) Feature Description 10BASE-T or 100BASE-TX, RJ-45 10BASE-T or 100BASE-TX, RJ-45 WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. See the footnote for the table in Factory Settings on page 199.

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