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AVG 8.5 INTERNET SECURITY NETWORK EDITION - V 85.2 User Manual

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AVG 8.5 Internet Security Network Edition
User Manual
Document revision 85.2 (23. 4. 2009)
Copyright AVG Technologies CZ, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data Security,
Inc. Created 1991.
This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek <dolecek@ics.muni.cz>
This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.
AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
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Summary of Contents for AVG AVG 8.5 INTERNET SECURITY NETWORK EDITION - V 85.2

  • Page 1 This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek <dolecek@ics.muni.cz> This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 2: Table Of Contents

    ........................27 3.1 Introduction ........................27 3.2 Deploying multiple UpdateProxy roles ........................28 3.3 Role Selection ........................29 3.4 DataCenter Role ......................29 3.4.1 Firebird AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 3 ........................105 6.2 AVG Admin Console Interface Overview ......................105 6.2.1 Upper main menu ......................105 6.2.2 Navigation tree ......................105 6.2.3 Records section AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 4 ......................140 6.11.1 Filtering ........................142 7. AVG Admin Server ........................143 8. AVG Admin Lite ........................144 8.1 AVG Admin Deployment Wizard Lite AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 5 11.2 How to Migrate Stations from/to Different DataCenter ......................190 11.2.1 Importing Stations and Settings from AVG DataCenter 7.5 ......................190 11.2.2 Migrating Stations from AVG DataCenter 7.5 to 8.x AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 6 15.1.8 Installation Verification ......................226 15.1.9 Installation Troubleshooting ........................229 15.2 Start-up Parameters ........................230 15.3 Configuration ........................234 16. FAQ and Technical Support AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 7: Introduction

    Please review the simplified scheme of AVG Network Editions showing the basic connection and interaction of remote administration components in the default and most common configuration: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 8 AVG Admin Server also works as a local update source. If you deploy UpdateProxy role to multiple servers, you can then use them for updating stations and keep the bandwidth/load in balance. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 9: Key Features And Functions

    Secured communication · Network communication between AVG Admin (AVG Admin Server) and stations is completely encrypted. Full remote administration in the network · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 10: Operating Systems Supported

    1.3. Operating Systems Supported AVG Internet Security Network Edition is intended to manage/protect stations with the following operating systems (with the exceptions mentioned below the list): AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 11 Windows Server 2003 SP1 · Windows Server 2003 x64 Edition · MS Windows 2008 Server · MS Windows 2008 Server x64 Edition · Windows Vista (32/64-bit) · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 12: Minimum Hardware Requirements

    Always consult the User manual or Help guide for your firewall before proceeding to change any settings. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 13 RPC: Remote Procedure Call · To be able to launch the AVG Agent on the remote station, you need to allow the following ports in the firewall on the station – TCP and UDP port 135. Communication on TCP port number 6150 ·...

  • Page 14: Ports To Be Allowed For Remote Administration

    (6055, 6066, …) until it successfully finds an available one. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 15: Migrating Stations From Previous Version

    1.7. Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to/ Migrate stations from/to different DataCenter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 16: Avg Internet Security Network Edition Installation

    AVG Internet Security Network Edition Installation In order to be able to remotely install AVG on stations, you must first install AVG 8.5 Remote Administration and its components. The whole process consists basically of two steps: Components Installation · Deployment process ·...

  • Page 17: Avg Admin Lite

    Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more. UpdateProxy role · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 18: Where To Install And Deploy

    The welcome dialog appears in the language of the operating system to which AVG Internet Security Network Edition is being installed. You can switch to another language and confirm your choice by pressing the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 19: License Agreement

    This dialog window offers the full wording of the AVG Internet Security Network Edition license agreement. To approve, press the Accept button. Otherwise press the Don’t accept button, and the installation process will be cancelled. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 20: Installation Type

    2.5. Installation Type In this dialog select which type of Remote Administration you wish to install. You have the following options: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 21: Enter License Number

    2.6. Enter license number In this dialogue enter your User name, Company name (if applicable) and your License or Sales Number. Click the Next button to continue. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 22: Destination Folder

    By default, all components are selected. If you decide on another arrangement, check or uncheck the respective checkbox. To continue the installation process, press the Next button: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 23 AVG Admin Server, and on each computer where you install AVG Admin Console. Graphic reports are generated by the AVG Admin Server and can be viewed by the AVG Admin Console. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 24: Installation Summary

    For more information see the AVG Admin Deployment Wizard chapter. Note: You must go through this wizard in order to make AVG Internet Security Network Edition function properly. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 25 In that case switch to your TEMP directory with the avg8adm.log file, and send the file to our technical support department for further analysis. Use the contact e-mail: support@avg.com. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 26: Avg Admin Deployment Wizard

    Using the wizard, you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network. The wizard leads you through the configuration process in a few steps listed in the following summary.

  • Page 27: Introduction

    Generally speaking, if your network consists of more than 150 stations or your network is divided into multiple segments in different locations, you should consider deploying multiple UpdateProxy roles to different AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 28: Role Selection

    In the Server roles section you must choose which server role(s) you want to run on this server. You need to select at least one option, but you can also select both. The options are as follows: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 29: Datacenter Role

    Selection) the DataCenter Role, one of the following dialogues will be displayed: If there is an existing database with stations detected, the Wizard will offer you to backup its contents first. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 30 On the other hand, if the DataCenter database will be outdated, you will be asked, if you wish to update the existing one or create a new one: Update existing DataCenter database · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 31 Continue to choose a proper database engine (this dialogue will not appear if you decided to keep your existing database): AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 32: Firebird

    This engine can serve over 1000 stations in large networks. It is not a standard part of AVG Internet Security Network Edition and its usage is bound to the Microsoft SQL Server license. Oracle 10g · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 33: Ms Sql Server 2005 Express Edition

    Server. Select the respective option in the Choose one of the following section of the dialog window, and continue by pressing the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 34 AVG Admin Server connection) User password - type in a preferred new password for the database (to be · used for AVG Admin Server connection) AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 35 After successful installation of .NET Framework, please download the installation package of SQL Server 2005 Express Edition from the Microsoft web site: http://go.microsoft.com/fwlink/?LinkId=64064 AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 36: Ms Sql Server

    2000/2005 is installed. Instance name – refers to a particular SQL Server 2000/2005 installation, if · there is more than one instance installed on the station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 37: Oracle

    AVG Admin Server connection). Press the Next button and continue to the next step - Data Import. 3.4.4. Oracle Fill in the following information: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 38 User password - type in a preferred new password for the database (to be · used for AVG Admin Server connection) Press the Next button and continue to the next step - Data Import. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 39: Data Import

    Therefore, if you have previously used AVG Remote Administration and wish to use former database backup, you can find the backup files there, unless you switched AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 40: Updateproxy Role

    If the folder does not exist, you will be asked if you want to create it. Click this button to select the folder. Once finished, click the Next button to continue. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 41: Update Servers

    Enter a name into the Server field and the complete server address into the URL field including http:// prefix and port number, if other than 80. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 42 From the drop down menu select one of the following: Do not write to DC - the currently deployed AVG Admin Server URL will not · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 43: Configuration Overview

    In the list of update servers check which server(s) you would like keeping for the set of settings mentioned above. Use the same function buttons as in the previous dialogue. 3.6. Configuration overview AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 44 Migrating stations from/to different AVG DataCenter · Also, you may consider going through the general How to... chapter which describes different tasks related to remote administration of AVG. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 45: Avg Network Installer Wizard Basic Mode

    Home operating system, it is necessary to install the AVG Agent service manually, or using the login script. More information on this topic can be found in the Windows XP Home Remote Installation chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 46: Welcome

    F2 key or CTRL+S combination. A new dialogue will appear allowing you to choose a configuration file name. To continue, click the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 47: Installation Method

    · This option allows you to create an installation script and a batch file for local installation or installation from a removable media/network folder. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 48: Remote Network Installation

    The remote installation is not automatically possible on stations with Windows XP Home. Please see the Windows XP Home Remote Installation chapter for more information. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 49 License number change - Use this button to input a new license number to · be applied for AVG Remote Administration installed on the local station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 50 Custom update server - if you already have an existing update server, that · you would like to use for your stations, check this checkbox and fill in its address now. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 51 The source text file contains one station name per line. More information about this topic can be found in the Migrate Stations from/to Different DataCenter chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 52 (for details please refer to chapter Remote Installation on Windows XP Home). You may also need to review the Network Requirements chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 53: All Stations From The Domain

    AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 54: Enter An Ip Range

    Remove button. Once you finish selecting the IP ranges, click the Next button to continue. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 55: Import Stations From File

    Different DataCenter chapter. If you choose to install AVG remotely on stations selected from a file, you will see a dialogue asking for the file. Locate the file and confirm your choice. The source file format contains one station name per line in simple text format.
  • Page 56 AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 57: Select A Single Station

    IP address. Confirm your choice by clicking the OK button. The process of checking the chosen station for an AVG installation will begin. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 58: Select From Active Directory

    (separate the values by a semicolon) either by entering the station names manually or by using the dialogue advanced features for searching. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 59 AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 60: Remote Network Installation - Final Steps

    Export stations without AVG to a file - this option will create a file with · list of stations that do not contain AVG installation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 61 If your access rights are not sufficient for AVG Agent service installation on the remote station, you will be asked for the domain administrator’s login/password during installation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 62 AVG will then be transferred to the station and installed. You will see on each line, if the installation was successful (however it may take some time to process).

  • Page 63: Creation Of Avg Installation Script

    CD, network folder or copied directly to a station. This option does not offer the possibility of remote installation to the network stations or servers. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 64 The first step contains an overview of this option. Click Next to continue. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 65 License number change - Use this button to input a new license number to · be applied for AVG Remote Administration installed on the local station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 66 Custom update server - if you already have an existing update server that · you would like to use for your stations, check this checkbox and fill in its address now. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 67 AVG setup files to be stored in a subfolder. Create the AUTORUN.INF file - If you plan to put your script on a CD/DVD · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 68 If you have not done so already, fill in the output path in the Select folder where the script will be stored section. Click the Create script button to compile and save the installation script to the selected location. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 69 On the station navigate to this folder and run the AvgSetup.bat file. The command line window will appear and the installation will begin. Once the installation is completed, the window will close automatically. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 70 If not, open the removable device disk letter and run the AvgSetup.bat file manually. The command line window will appear and the installation will begin. Once the installation is completed, the window will close automatically. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 71: Avg Network Installer Wizard Advanced Mode

    Advanced mode by selecting the option Advanced mode in the second step. If the option is not selected, the program will run in the Basic mode (recommended for most users). This chapter describes the Advanced mode. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 72: Welcome

    F2 key or CTRL+S combination. A new dialogue will appear allowing you to choose a configuration file name. To continue, click the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 73: Installation Method

    · This option allows you to create an installation script and a batch file for local installation or installation from a removable media/network folder. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 74: Remote Network Installation

    The remote installation is not automatically possible on stations with Windows XP Home. Please see the Windows XP Home Remote Installation chapter for more information. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 75 · License number change - Use this button to input a new license number to be applied for AVG Remote Administration installed on the local station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 76 In this step, you can choose if you wish to install AVG with default settings or select custom components. Install AVG with default settings - Choose this option if you prefer the · default components to be installed. Select installation components - Select this option to view a tree structure ·...
  • Page 77 Notification delay before restart on remote station - If the previous · checkbox is checked, you can also define a delay before the restart will take AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 78 Note: If you are unsure about these settings, we recommend keeping the default ones. Remote administration - Enter the AVG DataCenter connection string into · the AVG DataCenter connection string field. If applicable also enter the AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 79 Detailed – information on the operations requested and performed by the · service on a station. Debug – very detailed records covering the program diagnostics. After · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 80 If you choose a logging level option other than Logging off, the Log file name field will become active: The Log file name – fill in the name of the log file. The AVG Agent service will store the log files under the selected name on remote stations, where the service should be installed.
  • Page 81 The source text file contains one station name per line. More information about this topic can be found in the Migrate Stations from/to Different DataCenter chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 82 AVG Agent service (for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 83: All Stations From The Domain

    AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 84: Enter An Ip Range

    Remove button. Once you have finished selecting the IP ranges, click the Next button to continue. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 85: Import Stations From File

    Locate the file and confirm your choice. The source file format contains one station name per line in simple text format. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 86 AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 87: Select A Single Station

    IP address. Confirm your choice by clicking the OK button. The process of checking the chosen station for an AVG installation will begin. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 88: Select From Active Directory

    (separate the values by a semicolon) either by entering the station names manually or by using the dialogue advanced features for searching. Once done, the Station selection window will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 89 AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 90: Remote Network Installation - Final Steps

    Export stations without AVG to a file - this option will create a file with · list of stations that do not contain AVG installation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 91 If your access rights are not sufficient for AVG Agent service installation on the remote station, you will be asked for the domain administrator’s login/password during installation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 92 The final dialogue contains a short overview of activity on the station(s). AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 93: Creation Of Avg Installation Script

    CD, network folder or copied directly to a station. This option does not offer the possibility of remote installation to the network stations or servers. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 94 The first step contains an overview of this option. Click Next to continue. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 95 · License number change - Use this button to input a new license number to be applied for AVG Remote Administration installed on the local station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 96 In this step, you can choose if you wish to install AVG with default settings or select custom components. Install AVG with default settings - Choose this option if you prefer the · default components to be installed. Select installation components - Select this option to view a tree structure ·...
  • Page 97 · Notification delay before restart on remote station - If the previous checkbox is checked, you can also define a delay before the restart will take place. Default value is ten minutes. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 98 AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 99 Name of the script file with parameters - type in a custom name for the · script parameters file. The file extension must be .ini. In the Setup files location define these options: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 100 This step contains a preview of both setup and configuration files. The first tab contains information about the setup file and the second contains the presets. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 101 Copy the whole content of the previously chosen folder to your station. Note: If you used a network folder for storing the script, you can navigate to that folder directly over the network. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 102 If not, open the removable device disk letter and run the AvgSetup.bat file manually. The command line window will appear and the installation will begin. Once the installation is completed, the window will close automatically. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 103: Avg Admin Console

    Typically, if AVG Admin Console is installed on the same computer as the DataCenter, it is possible to use the following communication string: localhost:4158. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 104 If the DataCenter is password protected, you must fill-in the Username and Password into the appropriate fields. Without correct password and/or username, you will not be able to start AVG Admin Console. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 105: Avg Admin Console Interface Overview

    The upper menu contains the following menu items: DataCenter menu The DataCenter menu offers the following options: Connect to AVG DataCenter... · Allows user to select a different DataCenter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 106 The password will then be required during every connection to the AVG DataCenter. Full access control - please see the How to manage access rights chapter AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 107 Here you can choose which conditions on a station are to be considered as non-compliant. According to your selection, the non-compliant stations will then be highlighted in red within all available views. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 108 Shared settings for e-mail servers... - opens a dialogue for editing the · shared configuration for stations with e-mail server installed (For detailed information on stations shared settings please refer to chapter Configuration/ AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 109: Navigation Tree

    The group content itself displays in the Current view, in the central table. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 110: Records Section

    (e.g. station/user information); that is why the relevant data is arranged into groups, and every group can be displayed AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 111: Status Panel

    The Status Window panel is located by default in the bottom part of the screen. If the panel is not visible, you can activate it by clicking on Status window item in the View/Panels menu. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 112 This option allows you to filter out messages according to more extensive parameters. From the drop down menu select what type of messages you wish to display. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 113: Quick Help Panel

    Filters are currently available for the following tree items: Stations, Scan results and Graphic reports. Description of individual filters can be found in the tree items' respective chapters: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 114: Information Panel

    Station to the DataCenter. · The synchronization is performed periodically. By default, the settings synchronization process is done every 60 minutes. To alter the synchronization AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 115: Scan Results Synchronization

    This synchronization process sends data from the station to the AVG DataCenter. It takes place: every time the station powers on/goes online (at the latest within 20 · minutes), AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 116: Station Components States Synchronization

    - contains stations that are in an non-standard · state (i.e. don't comply to predefined conditions) Stations with AVG Firewall - contains a list of stations that have the · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 117: Non-Compliant Stations

    Non-compliance conditions... item in the View menu. In this dialog, you can specify which conditions a station must fulfill in order to be considered as non-compliant. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 118 Unselect all - will deselect all the conditions. · Confirm your choice by clicking the OK button or close it by pressing Cancel. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 119: Stations With Avg Firewall

    To disable the filter, simply uncheck the checkbox. 6.5. Servers The Servers item contains an overview of all deployed servers and stations with AVG e-mail server component installed. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 120: Updateproxy Servers

    (servers) with e-mail servers installed: Shared settings for e-mail servers - will open shared advanced settings · dialogue for e-mail servers. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 121: Scan Results

    - by right-clicking on a station name in the Stations/ · group view and selecting the All Tasks/Ask for scan results item. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 122 Additionally, to view specific scan results, simply double-click the requested line or from the right-click context menu select Scan result details option. A new window will appear. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 123 Next - shows the next scan result in the Scan results view, if available. · Right-clicking on a finding in the list will allow you to choose from the following AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 124: Filtering

    Datacenter), all pending operations will be processed next time the station connects. Once you request an action, then if the AVG station is active, it will try to find the requested test result and process all selected infections. One of the action result states, listed below, will be displayed in the State column.

  • Page 125: Events

    The filtering options for Events are as follows: Note: To use a filter, simply tick the checkbox next to its name and double click the AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 126: Notifications

    To activate a notification you need to right click on its line and from the context menu select Activate. Double-clicking a line (i.e. specific notification) will open Notification settings AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 127: Condition Tab

    On this tab you can customize under which conditions the notification should be sent. Check the Send a notification message when the condition is fulfilled AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 128: Message Tab

    6.8.2. Message Tab On this tab you can customize the notification message itself. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 129 %AVG_IPAddress% - the station IP address. · %AVG_MACAddress% - the MAC address of the station. · %AVG_LastCall% - last time the station contacted the AVG DataCenter. · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 130: Graphic Reports

    Some templates allow you to set additional parameters for more precise reports. To create a report directly from this menu, right-click on the report you want to AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 131 Type of Chart - choose the requested chart type (default selection is pie chart). Most viruses - This report shows the top viruses of all stations. · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 132: Report Schedules

    - Remove - will mark a report as deleted (but not remove it yet from the hard drive/AVG DataCenter). - Completely remove from AVG Datacenter - select one or more items and remove them completely by using this function. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 133 By default, there are no schedules available. To prepare a new scheduled report, right-click in the Report schedules area and select the Define a new schedule item from the menu. A new dialog will come up: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 134 Fill in the Name and Description. Proceed to the next dialog by pressing the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 135 For more information on templates, see the Report templates section above. Once ready, press the Next button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 136 Generate periodically - Choose a Period (daily, weekly, monthly) of · generation and First generation time and date. Press Next button to proceed to the following part: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 137 If you do not select to receive the report as an attachment, you will only receive a notification e-mail and will have to review the report manually within the AVG AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 138: Generated Reports

    The Filter panel is located by default in the bottom left part of the screen. If the panel is not visible, you can activate it by clicking on the Filter window item in the View/Panels menu. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 139: Licenses

    Note: The new license number(s) will be deployed to individual stations once the synchronization process takes place. More information about synchronization process can be found in the Synchronization process chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 140: Shared Settings

    This item allows you view all currently pending requests sent from the AVG Admin Console. You can also delete them by right-clicking on them and selecting Delete selected requests from the context menu. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 141: Filtering

    To disable a filter, simply uncheck the checkbox next to its name or right-click in the filters window and from the context menu select Switch off all filters. Note: All filters are case sensitive! AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 142: Avg Admin Server

    Administration by selecting AVG Admin Server Monitor, button Start server. More information about the configuration of AVG Admin Server is available in the Configuration/AVG Admin Server Settings chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 143: Avg Admin Lite

    - a tool for smaller networks (for configuration · distribution). In order to install and use only the AVG Admin Lite features, you must have chosen the Lite Installation option during the AVG Internet Security Network Edition installation process (For more information see chapter Installation type).

  • Page 144: Avg Admin Deployment Wizard Lite

    The first dialogue explains the purpose of the Wizard. Click the Next button to proceed to the next step. Note: You need to complete this wizard in order to proceed with remote network installation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 145: Configuration Overview

    The wizard will also create the AVGUpdate folder on the C: drive (by default) or drive that is indicated in your overview. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 146: Completion

    If everything went smoothly, you will see a dialogue similar to the one above. Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 147: Avg Network Installer Wizard Lite

    The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process. The script can then be used to install AVG on your stations. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 148: Installation Settings

    Fill in the requested values. License number is a mandatory field that must be filled in. Alternatively you may check the Name and/or Company checkboxes and fill in the appropriate values. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 149: Creation Of Avg Installation Script

    Selecting this option will let you choose a folder, where the script will be stored. If you choose a network folder, make sure it has correct write-access rights. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 150: Completion

    Once the installation is completed, the window will close automatically. To use the script from a removable device: Insert the removable device to your station. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 151 If not, open the removable device disk letter and run the AvgSetup.bat file manually. The command line window will appear and the installation will begin. Once the installation is completed, the window will close automatically. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 152: Avg Settings Manager

    If you already have an AVG configuration file (.pck), use this button to open it for editing. Once you confirm your changes by the OK or Apply button, the file will be replaced with the new settings! AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 153 Note: If not all buttons are clickable, then it most likely means, that there is no AVG installation available on the current computer. You need to install AVG first, in order to use this tool properly. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 154: Configuration

    Note: You can use Default button to restore the original settings of the current AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 155: General Control And Priority Levels

    Mandatory item value. The context menu contains also the following options: All mandatory - sets mandatory flag to all items in the current dialogue. · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 156: Alert Manager Settings

    The Alert Manager settings are available only from AVG Admin Console (i.e. not visible on AVG station). Here you can select, which events you wish to be sent to the AVG DataCenter and displayed in the AVG Admin Console (section Events).
  • Page 157 AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 158 AVG DataCenter (and later on displayed through AVG Admin Console - Events view). Available events are shown in the dialog; mark the respective checkbox to include the event. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 159 Update started · Update checked · Update finished · AVG Startup · AVG shutdown · AVG component was unexpectedly terminated · License number changed · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 160: Remote Administration

    Synchronize Alert Manager settings - If you do not require Alert Manager · settings synchronization, we recommend to switch it off to reduce the data flow and ease the network traffic. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 161: Allowed Actions

    Virus vault access -if unchecked, it will disallow users on the station to · access the virus vault. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 162 User can stop a running task checkbox. Note: The changes will take effect once the stations get synchronized. For more AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 163: License

    You can copy predefined Schedules configuration from the Shared settings for stations/Groups (or from settings for a single station) to a group, multiple groups or shared settings. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 164 In the left tree right-click on the chosen subitem under Schedules item and from the context menu choose Copy to. A new dialog will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 165 The checkbox Set mandatory flag for the target object serves for marking the setting as mandatory. If left unchecked, the configuration will be set as monitored. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 166: Scheduled Scans

    All local (fixed) drives will be scanned. <Net> · All network drives will be scanned. <Doc> · The following location will be scanned: C:\Documents and Settings\<currrent user> AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 167 Warning: Since all scheduled scans run under SYSTEM user account, it is currently not possible to scan some locations properly (namely <Web>, <Temp> or <Doc>) due to Windows security policy. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 168: Shared Firewall Settings

    Advanced settings section click the Set button to mark all items as mandatory. Use the Reset button to set all profile values back to monitored. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 169: Virtual Adapters

    Click on a profile name you wish to create virtual adapter for and select Defined adapters sub-item. In the right part of the dialog click on the Add Virt. adapter button to create a new one. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 170: Profiles

    Note: The bold highlighted profile name does indicate, that the profile is set as mandatory. The profile settings mandatory/monitored status can be verified (or AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 171: Avg Admin Server Settings

    Remote Administration by selecting AVG Admin Server Monitor or from the AVG Admin Console by selecting from the upper menu Tools/AVG Admin Server settings. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 172 If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup, you can uncheck the checkbox Run AVG Admin Server Monitor at startup (not recommended). AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 173: General Tab

    Here you can change the port number and local address. Port - the default port value is 4158. You can reset the default value any time by pressing the Set default port button. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 174: Datacenter Tab

    DataCenter. In other words, these values must be correctly filled when connecting stations to the AVG DataCenter (either via the AVG Network Installer Wizard or manually). 10.3.2.DataCenter tab This tab offers the following options: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 175 Username - a database username chosen for the database creation during · the AVG Admin Deployment Wizard. Password - a database password chosen for the database creation during the · AVG Admin Deployment Wizard. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 176 The backup files are stored in the following location: C:\Documents and settings\All users\Application Data\AVG8\Admin Server Data\AutoDatabaseBackup The folders are named in the format YEAR-MM-DD TIME for easier differentiation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 177: Updateproxy Tab

    Edit - will allow you to edit the selected entry. Delete - will delete the selected entry. Default - will restore the original update server settings. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 178: E-Mail Tab

    If the server requires login for successful connection, check the Authentication checkbox and fill in the username and password. 10.3.4.E-mail tab This tab offers the following options: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 179 SMTP Login - specify username. · SMTP Password - specify password. · Confirm all changes of the server configuration by the OK button. However, the AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 180: Connection String

    Use your own proxy server to connect to the AVG update servers. In this case, you need to define the proxy server settings for all your stations. To do so, follow these steps: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 181 Navigate to the UpdateProxy tab and in the Internet Connection section · check the Use proxy server option. Fill in your proxy server details and press OK to confirm your choice. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 182: Avg Admin Console

    AVG Admin Console, DataCenter settings menu item) and have at least one user account created, you can use this feature to set access rights to the selected group of stations. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 183 Delete station - will delete the station from the AVG DataCenter. · Settings - will open the Station settings dialogue. · Firewall settings - will open the Firewall settings for station dialogue. · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 184 OK to send your request to the selected station. Refresh components state - will refresh the state of all components. · Check stations availability · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 185 Station restart · This dialog lets you restart the selected station. Choose the preferred delay from the roll-down menu. Station description · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 186: Station Groups

    To create a new group, follow these steps: In the navigation tree right-click on the Stations group. From the context menu select the New group item, and specify its AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 187 The New stations group is a specific system group that cannot be deleted. Stations newly connected to the AVG DataCenter are automatically assigned to this group. All stations are visible in the top Stations group. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 188: How To

    For a detailed description of AVG installation please refer to the AVG 8.5 Internet Security (or your appropriate edition) User Manual; available for download in the AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 189 Note: You can also insert the AVG DataCenter connection string directly during AVG installation on the station. To insert the string on the station, open the AVG User Interface and navigate to the Advanced settings (via upper menu Tools/Advanced Settings). Select Remote Administration group.

  • Page 190: How To Migrate Stations From/To Different Datacenter

    Since there are no users in the new version, these settings will be applied during import only to shared settings for stations. Potentially Unwanted Programs excludes · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 191 In the right view, select the stations you want to migrate across and right click on the selection. From the context menu choose the Export station list AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 192 Note: More detailed information on the AVG Network Installer Wizard can be found in the AVG Network Installer Wizard Advanced Mode chapter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 193 To do so, follow these steps: Note: This procedure applies to version 8.5! To export the existing AVG DataCenter content navigate to the DataCenter/ AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 194: How To Synchronize Stations

    If the update went correctly, but after some time the stations become out-of-date again, check the following settings: From the upper menu Tools select the Shared settings for stations item. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 195 Internet connection is working correctly, try to check the AVG Admin Server status page first. To do so open your AVG Admin Server IP address or domain name with the correct port number (default is 4158) in your web browser. For example:...

  • Page 196: How To Install Avg Remotely On Windows Xp Home

    The AVG Agent application is available in every AVG Internet Security Network Edition installation. Assuming your installation drive is C:, the path to the application would be: C:\Program Files\AVG\AVG8 Admin\Console For the AVG Agent to function properly, you need to copy the following files to your station first: avgagent.exe avgagent_cz.lng avgagent_fr.lng...

  • Page 197: How To Change User Interface Language

    ITA - Italian user interface Example usage: From the Windows Start menu choose Run and enter your requested component with path and appropriate parameter. For example: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 198: Control Station Users Actions

    Mandatory settings · The mandatory/monitored settings can be used for disabling/enabling various actions within the station settings. By marking an item as mandatory, the AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 199: Requests Handling And Status Messages

    Remote Administration item, advanced settings section, Retrieve messages from server every drop down menu. The station is offline and will receive the request immediately after it · gets online. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 200: How To Manage Access Rights

    Duplicated requests · If a same request is sent multiple times to a station, it is not stored in AVG DataCenter and the station will only process the first one. This applies also to offline stations. In other words there is no need to send more than one request, since the duplicated requests are disregarded.
  • Page 201 At the bottom of the dialogue choose Full access control option. A new dialogue will appear: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 202 Please note, that you need to have at least one account active! New Account · Select this option to create a new user account: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 203 You will be required to enter new account name, password etc. Delete Account · This option will allow you to delete an existing account. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 204 Read only, or completely forbid him/ her to access the group by choosing No access option. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 205: How To Maintain The Datacenter Database

    Choosing this script will remove all settings, tests, rules and the scheduled tasks belonging to stations that no longer exist in the AVG DataCenter anymore from the AVG DataCenter. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 206: List Of Avg Setup Parameters

    HIDE Starts setup in silent mode. LOG <log file path> Specifies a path to the installation log file (the path must exist). Default value: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 207 0x40E - Hungarian 0x410 - Italian 0x411 - Japanese 0x412 - Korean 0x413 - Dutch 0x415 - Polish 0x416 - Brazilian Portuguese 0x816 - Portuguese (Portugal) AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 208 An installation folder. QUIT_IF_INSTALLED Quits the installation if AVG is already present on the computer. KILL_PROCESS_IF_NEEDED Automatically terminates processes, that cannot be closed normally. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 209 Does not start any AVG processes/ services/drivers during installation. Disables default scan plans after the DISABLE_SCAN installation. Activates Windows Firewall during ENABLE_WINFW uninstallation of AVG Firewall. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 210 AVG Surf-Shield fea_AVG_SafeSearch AVG Active Search-Shield fea_AVG_AntiRootkit AVG Anti-rootkit fea_AVG_AlertManager AVG Alert manager fea_AVG_SystemTools AVG System tools fea_AVG_Cl AVG Remote Administration library fea_AVG_Languages All languages AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 211 Brazilian Portuguese fea_AVG_Language_PT Portuguese (Portugal) fea_AVG_Language_PL Polish fea_AVG_Language_SC Serbian fea_AVG_Language_SK Slovak fea_AVG_Language_SP Spanish fea_AVG_Language_DA Danish fea_AVG_Language_US English (US) fea_AVG_Language_RU Russian fea_AVG_Language_KO Korean fea_AVG_Language_ID Bahasa (Indonesian) AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 212 Desktop shortcut icon fea_AVG_StartMenu Start menu items fea_AVG_IdentityShield AVG Identity Protection fea_AVG_ExchangeServer_AS AVG Anti-spam for MS Exchange Server AVG E-mail scanner for MS Exchange fea_AVG_ExchangeServer_EMC Server AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 213: Avg Datacenter

    12. AVG DataCenter The AVG DataCenter is a database that all AVG stations as well as the AVG Admin Console program communicate with. The AVG Admin Console accesses the AVG DataCenter to centrally define AVG settings and system parameters. AVG stations connect to the AVG DataCenter to read the set up parameters;...

  • Page 214: Converting The Avg Datacenter To A Different Database

    List of served stations - this option will be available only if there is · UpdateProxy role installed. Use this button to list stations that are receiving updates from this server. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 215: Avg Managed Update

    Administration folder of the All Programs folder in the Windows Start menu. Press the Server settings button in the AVG Admin Server Monitor interface: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 216 Configuration/AVG Admin Server Settings section of this document. Click on the Managed Update tab to open the AVG Managed Update configuration: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 217 The field defines the TCP port where the AVG Admin Server listens for the incoming commands. Local address (TCP) · The address where the AVG Admin Server listens for the TCP encoded incoming commands. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 218 Note: You can set the default port values for any above field by pressing the respective Set default port button. The Client info button will open the following dialogue: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 219 Virus database updates or Program updates using the respective radio button. Manual Mode (the Automatic mode option is not checked) · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 220 Note: Any AVG Managed Update related changes performed in the AVG Admin Server Monitor configuration interface are saved after pressing the OK button. The Server info button will open the following dialogue: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 221 AVG Managed Update commands from the AVG Technologies company. All server addresses on this tab can be inserted in the same way as addresses AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 222 Client Info dialogue (i.e. as a full IP address, station name, IP address range, IP address and mask or combination of all mentioned methods). AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 223: Updates

    AVG versions update) must be downloaded this way to allow AVG stations to use the current file to perform the program/virus AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 224 URL http://localweb/avgupdate. Following these steps, AVG stations will use the same URL http://localweb/avgupdate for updates. Update files for distribution can be downloaded from the www.avg.com website, section Downloads. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 225: Avg Admin Server For Linux Beta

    AVG stations and DataCenter. A Firebird server is used for accessing the DataCenter database. AVG Proxy server is also a part of the AVG Admin Server and serves for mirroring update files that can be accessed via the HTTP protocol.

  • Page 226: Installation

    (avgadmsrv-8.x.111.i386.tar.gz) from the following URL: http://www.avg.com/download To install AVG Admin Server 8.5 beta for Linux, follow these instructions: Unpack the installation file: #tar -xvzf avgadmsrv-8.x.111.i386.tar.gz AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 227: Database Setup

    You can also use the default DataCenter database from the installation package ( data/avgdb.fdb). If you are installing AVG Admin Server 8.5 beta for Linux for the first time and you do not have any DataCenter database file created yet, the AVG Admin Server 8.5 beta for Linux install script will install an empty DataCenter for you.

  • Page 228: Before You Start The Server

    Firebird server at the following URL: http://www.firebirdsql. org. For more information about AVG Network editions please refer to the detailed documentation available at the following website http://www.avg.com/download- documentation. AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 229: Start-Up Parameters

    DataCenter computer (server) is available for individual stations via the HTTP protocol. The AVG Admin Server 8.5 beta for Linux is running as a daemon and by default it is listening on port 4158 for incoming connections. To start/stop the server, please use the avgadmsrvd initial script.

  • Page 230: Configuration

    Verbose · If set to 1, more verbose (diagnostic) output is produced. Default value is 0, producing reasonable amount of diagnostic output. ConnectionString · AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 231 Set to 1 (default) to enable AVG update files downloading and sharing in local network. Proxy · Specified server is used for proxy connection. The acceptable form is: AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 232 (default is 30). DatabaseBackupPeriod · How often (in hours) should the server backup the database. Set to 0 (zero) to AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 233 Set to 0 (zero) in order to keep the backups untouched (default is 14). MaxConcurrentDownloads · Maximum number of concurrent downloads of update files from the update server (default is 5). AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 234: Faq And Technical Support

    HW parameters of the station (or rather the minimum parameters) · LAN or WAN, and the connection quality for WAN · your demands for AVG Network Edition (administrator’s requirements, and · administration extent) AVG 8.5 Internet Security Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

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