AVG RESCUE CD - FOR WINDOWS V 85.2 User Manual

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AVG Rescue CD for Windows

User Manual

Document revision 85.2 (7.4.2009)

All other trademarks are the property of their respective owners.

This product contains Windows software licensed from Microsoft Corporation and/or MS Affiliate(s). The Microsoft

Windows Preinstallation Environment software included with this software may be used for boot, diagnostic, setup,

restoration, installation, configuration, test or disaster recovery purposes only. This software contains a security feature

that will cause end user's system to reboot without prior notification to the end user after 24 hours of continuous use.

Inc. Created 1991.

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Summary of Contents for AVG AVG RESCUE CD - FOR WINDOWS V 85.2

Page 1 This product uses compression library libbzip2, Copyright (c) 1996-2002 Julian R. Seward. This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. This product contains freeCommander software, Copyright (c) 2004 Marek Jasinski. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 2: Table Of Contents
5.1 Scan Whole Computer ........................54 5.2 Scan Specific FIles or Folders ........................56 5.3 Scan Results ........................57 5.4 Scan Results Details ......................57 5.4.1 Results Overview Tab AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 3 6.6 AVG Scan disk ........................79 6.7 AVG Notepad ........................79 6.8 AVG IP Config ........................82 6.9 AVG Keyboard ........................83 7. FAQ and Technical Support AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 4: Introduction
If you decide to use the AVG Rescue CD, first, backup all your valuable data that resides inside your computer. Ideally use some portable device for storing backups, like CD/DVD disk(s), diskette(s), USB Flash disk or similar external device.
Page 5: Minimum Requirements - Operating Systems Supported
AVG Ping utility for testing the availability of network resources (servers, · domains, IP addresses) AVG Scan Disk tool for analyzing and testing hard disk integrity with optional · automatic error correction. Simple AVG Notepad utility for saving notes, editing system files etc.
Page 6: Minimum Hardware Requirements
550 MB of free hard drive space (for ISO creation) · 256 MB of RAM memory · 60 MB free hard drive space for temporary files. · AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 7: Installation And Startup
AVG Rescue CD). If you already have the AVG Rescue CD, and you do not want to create a new one, put the avgelc.dat file onto some (removable) device such as a floppy disk, USB flash disk, hard drive etc., restart the computer you are going to repair and boot from the AVG Rescue CD.
Page 8: Differences Between Downloadable And Standalone Avg Rescue Cd
Download the RAR archive with the AVG Rescue CD file structure available from www.avg.com/ww.download?prd=rcd URL. You can skip this step, if you prefer to use AVG Rescue CD Creator for RAR archive download (see below). AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 9 ISO image file from the downloaded RAR archive. This utility can also be obtained from URL mentioned above website. Run the AVG Rescue CD creator utility and follow these simple steps below: You can either use your downloaded RAR archive (by clicking the first button and selecting the appropriate file), or simply download the latest one directly from the AVG Rescue CD creator utility.
Page 10 If the application is up to date, you will see this dialog: The dialog contains list of available images to download. To download the image file, double click it, or press the Download AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 11 Note: Make sure, that this folder is empty, before continuing to the next step! Also, you will need at least 550 MB of free space on your hard drive AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 12 RAM disk used for online updates section. Here you can check use RAM disk field, that will allow you to choose between 144 to 1024 MB of RAM disk. Use the slider to AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 13 256 MB of RAM memory + the size of your chosen RAM disk. The RAM disk is used after AVG Rescue CD boot to store temporary files. For more information on differences between possible versions, please navigate to chapter 2.2.
Page 14 (x86). Once you have the drivers, extract them to a local folder on your hard drive. The file structure must not be changed! An example of such archive: C:\ADAPTEC\TXTSETUP.OEM C:\ADAPTEC\WINXP32\ADPU320.SYS C:\ADAPTEC\WINXP32\ADPU320.INF C:\ADAPTEC\WINXP32\ADPU320.CAT AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 15 The most important file is TXTSETUP.OEM, that is part of any SCSI, RAID or SATA driver. It contains all important information about the driver and will be needed for correct AVG Rescue CD boot with the new driver. If you are unsure about the device name, you can simply navigate to the Windows Device Manager and find it there.
Page 16 OK button. Once the driver files are inserted, you can view the driver details by placing your mouse cursor over the file name. You can use this feature to check, if the drivers were inserted properly. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 17 ISO creation, if you add some space-consuming applications. If the size of the created ISO file is bigger than 700 MB (CD-R), you can burn AVG Rescue CD to DVD-R disc (4,7 GB capacity or more). Note: Due to security and stability reasons, Windows system registry functionality is partly limited within the AVG Rescue CD environment (for example .reg file importing).
Page 18: How To Create The Avg Rescue Cd - Burning Iso Image
2.4. How to create the AVG Rescue CD - burning ISO image If you have already obtained a copy of the AVG Rescue CD, then you can skip this chapter and proceed to chapter 2.5. To create an AVG Rescue CD, you need to...
Page 19 In the Open dialog box, select the AVG Rescue CD ISO file, and then click Open. New dialog Burn compilation should come up: You can choose additional properties before burning, we recommend to tick the Finalize CD checkbox to assure maximum compatibility (but...
Page 20 Start Menu/Programs/Roxio Easy Media Creator/Data/Creator Classic. From the left menu select the option Burn From Disc Image File. (iii) Locate the ISO file and click Open. A new dialog will show up: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 21 Start WinOnCd 6.0 from its usual location at: Start Menu/Programs/ Roxio/WinOnCD 6 Power Edition/ WinOnCD 6 Power Edition. From the Wizard menu select the option Load file. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 23 (iv) Click Record tab where you can choose also additional burning options, and then click the yellow Record (fire icon) button located at the right bottom corner to start the burning process. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 24 Insert a blank CD in your CD-RW drive. (ii) Start Alcohol 120% from its usual location under Start Menu/Programs/Alcohol 120%/Alcohol 120% (iii) From the left Main menu select Image Burning Wizard. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 25 (iv) New dialog Image Burning Wizard should show up. Click Browse button and locate the AVG Rescue CD image file. Click the Next button. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 26 In this dialog you can choose additional parameters before burning (usually none are needed). Click Start to begin the burning process. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 27 Start CDBurner XP Pro from its usual location at Start Menu/Programs/CDBurnerXP Pro 3/CDBurnerXP Pro 3 (iii) New compilation dialog should come up. Choose the first option as indicated on the screenshot below: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 28 (iv) From the upper menu select File/Write Disc Image from ISO File. In the new Write ISO Image dialog click button, locate the AVG Rescue CD iso file and select Open. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 29 (vi) Click Write Disc button to start the burning process. CDBurn.exe - ISO CD-ROM burner tool You can also create an AVG Rescue CD by using the version of CDBurn.exe that is included in the Windows Server 2003 Resource Kit Tools (downloadable also from the following location: http://www.microsoft.com/downloads/...
Page 30 Roxio Easy Media Creator http://www.roxio.com Click here Roxio WinOnCD http://www.roxio.com Click here Alcohol software Alcohol 120% http://www.alcohol-soft. Click here com/ MagicISO, Inc. MagicISO Maker http://www.magiciso.com/ Click here AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 31: When Should The Avg Rescue Cd Be Used
2.5. When should the AVG Rescue CD be used The AVG Rescue CD should only be used in cases where the user suspects that the computer is not working correctly, i.e. the computer repeatedly shows certain non- standard behavior or displays various error messages. This includes (but is not limited to) for example: The computer cannot start (boot up) in the normal way.
Page 32 USB Flash disk or an external hard disk, CD, floppy disk etc. It can then be used for AVG update. If you store the update files on a USB Flash disk or another USB compatible device, it is essential that this device is already inserted and switched on before you start the AVG Rescue CD (ideally even before you start the computer).
Page 33: Avg Rescue Cd Startup And Installation
AVG and offer a list of all AVG installations found including details about the installed components). Note: This software contains a security feature that will cause end user's system to reboot without prior notification to the end user after 24 hours of continuous use.
Page 34: Avg Rescue Cd Update Wizard
(CD). 2.8. AVG Rescue CD Update Wizard The Update Wizard will guide you through the AVG updating process and setting for network access. Welcome In the first dialog choose your language and click the Next button.
Page 35 More information about preparation of update files can be found in the section 2.6 Before installation. Note: If you plan to update AVG from a USB Flash drive, then it is necessary to connect the device before you start your computer and run the AVG Rescue CD. Update from Internet...
Page 36 In the next step you can choose additional proxy settings (if your Internet provider requires them for connection). The AVG Rescue CD will try to search your computer for existing proxy settings. In any are found they will be listed in the box of predefined settings.
Page 37: How To Recognize Network Adapter Drivers
AVG Rescue CD or if AVG Rescue CD can successfully detect your network connection. Warning: As the AVG Rescue CD is built on the 32bit Windows XP SP2 US version, AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 38 2.3. To find out, which specific driver files you should add, follow the steps below. This procedure applies only to cases, when you are going to use AVG Rescue CD on the same computer (identical hardware), from which you are using the network adapter drivers.
Page 39 Right-click the chosen network adapter and select Properties. A new dialog, similar to the sample one, will appear: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 40 Navigate to the mentioned locations and copy all files to a separate folder or just note down the file name and location. Now you need the .inf file. You can find it in the c:\Windows\Inf location, AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 41 A word or phrase in the file. To the first one type in *.inf and to the second one type in the file name of your driver. Once ready, press the Search button. You should experience some results: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 42 Once you have finished searching for the appropriate files, go back to the AVG Rescue CD creator application and continue with the ISO file compilation. More can be found in the chapter 2.3. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 43: After Startup
After successful startup of the AVG Rescue CD, AVG should be automatically started. As AVG Rescue CD is built on a specific Windows platform, a low screen resolution is used by default to avoid graphics adapters compatibility issues. If you experience difficulties using application with the default screen resolution, you may change it by navigating to the upper menu File and selecting Utilities on CD/Screen item.
Page 44 AVG Rescue CD uses virtual (RAM) disk Z to access the temporary folder. Do not change any content of the temporary folder or the Z drive! This drive and folder must remain untouched otherwise AVG Rescue CD may not work properly.
Page 45: Avg Rescue Cd - Main Screen
AVG Rescue CD – Main Screen The version of AVG that is distributed on the AVG Rescue CD offers a limited number of functions, compared to the full standalone Professional version for regular operating systems. You can only use the basic testing interface, which allows access to updates, computer system testing for viruses or malware and elementary configuration.
Page 46: Menu File
Update wizard instead, which will guide you through the update process, use the Update now link located in the left menu. For further information on update possibilities refer to chapter AVG Rescue CD Update Wizard. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 47: Menu History
AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
Page 48: Menu Tools
Delete - removes the infected file from the Virus Vault completely · Send to analysis - sends the suspected file for deep analysis to the AVG · virus labs Empty Vault - deletes all stored virus samples.
Page 49: Menu Help
The Contents menu item launches new window with structured quick help for the AVG Rescue CD. The About AVG menu item launches a new dialog window containing the current AVG Program information (contact information). The information is divided onto several tabs, where you can find information about program version, your system information, license agreement and contact details.
Page 50: Scans Overview
Scans Overview In the AVG edition for AVG Rescue CD, the following tests are available: Scan whole computer · Scan specific files or folders · The tests can be started either from the upper menu Tools or by choosing Computer scanner quick link in the left menu of the main screen You can change the test configuration according to your own needs.
Page 51: Scan Whole Computer
Scan is running dialog (see screenshot). The scanning can be temporarily interrupted (Pause) or canceled (Cancel) if needed. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 53 Note: By default, the scanning configuration is set up for optimum performance. Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration. Any configuration changes AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 54: Scan Specific Files Or Folders
The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog. All configuration options are the same; however, the default settings are more strict for the Scan whole computer: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 55 Scan of specific files or folders! Note: For a description of specific parameters please consult the chapter Scans Overview / Scan Whole Computer. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 56: Scan Results
- red icon warns there was an infection detected during the scan and it could not be removed! Each icon can either be solid or cut in half - the solid icons stands for a scan AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 57: Scan Results Details
· above overview; press it to remove the selected item from the scan results overview Back - switches back to the default dialog of the AVG scanning interface. · 5.4. Scan Results Details If in the Scan Results Overview dialog a specific scan is selected, you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan.
Page 58 5.4.1. Results Overview Tab On the Scan results tab you can find detailed statistics with information on: detected virus infections / spyware · AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 59: Infections Tab
The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during scanning. The tab is divided into three sections providing the AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 60 Vault quarantine Deleted - the infected object was deleted Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the...
Page 61: Spyware Tab
Vault quarantine Deleted - the infected object was deleted Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the...
Page 62: Warnings Tab
They can neither be positively labeled as dangerous but they are still worth your attention. All data on this tab is merely informative. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 63: Avg Rescue Cd Tools
MS Windows command line version. You can run the AVG Command Line by clicking the Command line button located in the left menu of the basic AVG Rescue CD test interface. A new window where you can enter the commands will appear.
Page 65 Displays a list of files and subdirectories in a directory. Dir /P Pauses after each screen full of information. Dir /S Displays files in specified directory and all subdirectories. Dir /W Uses wide list format. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 66 GOTO has no effect when used interactively. Goto Reference Transfers to a line marked within a batch file as :Reference. Conditionally executes a command. if not If string1 equals string2, file.txt will be AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 67 PATH will display the current PATH setting (initially this is the value given in your wine.conf file). To change the setting, follow the PATH command with the new value. PATH=C:\Program Files\Far;C:\WINDOWS\system32;C:\WINDOWS; AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 68 PROMPT sets the command-line prompt. The string following the PROMPT command (and the space immediately after) appears at the beginning of the line when AVG Rescue CD CMI is waiting for input. PROMPT $q Sets the command line to equals sign (=).
Page 69 AVGSUBST Enables you to assign a path to a drive letter and to create a virtual drive. avgsubst h: c:\folder Creates a virtual disk h, that will contain all files and folders located under c:\folder AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 70 \source directory that were changed since 20-2-2006, enter the following syntax: xcopy \source \web /d: 20-02-06 To update files in the \web directory ignoring the date, use this syntax: xcopy \source \web /u AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 71: Freecommander
Total Commander. It is slightly different from the standard Windows Explorer although it offers the same functions plus many additional features. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 72 You can easily scan one or more folders for viruses directly from the freeCommander user interface. Simply select the folders/files to be scanned, right-click with your mouse and select Scan with AVG. A new dialog will pop up and the selected content will be scanned.
Page 73 (Ctrl+F), count folder size (Alt+F9), sort folders, compare etc. Menu View You can optionally customize viewing options here for both columns (panels). Menu Extras Contains shortcuts to settings dialogs and several useful tools: AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 74: Map Network Drive
(by default) in the z:\freeCommander folder. You can use this function for example to make a screenshot of some important screen and send it to the AVG technical support in case of some specific problems. 6.3. Map network drive You can use this tool to easily connect or disconnect a network drive.
Page 75: Avg Registry Editor
· 6.4. AVG Registry editor AVG Registry Editor is an advanced tool for viewing and changing settings in your system registry that contains sensitive information about how the computer runs. The registry can be defined as a database of windows configuration information organized in a tree format.
Page 76 Note, that every change done will be immediately saved to the particular hive file! To unload the hive file choose the database and from the File menu select Unload Hive item. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 77: Avg Ping
.reg extension. 6.5. AVG Ping AVG Ping is a utility for verifying your Internet connection, directly from the AVG Rescue CD environment, or for verifying the availability of a remote server/ station. It is basically a diagnostic utility based on TCP/IP which sends so called ICMP packets to a given IP address or domain name.
Page 78: Avg Scan Disk
Then choose the number of retries in the Retries box and click the Ping button. The results will be displayed with information about transfer time. Note: The list of tested servers will be kept also after the AVG Ping application restart. 6.6. AVG Scan disk The AVG Scan Disk tool is a substitute for the ChkDsk utility, which is usually available in the MS Windows operating systems.
Page 79: Avg Notepad
6.7. AVG Notepad AVG Notepad is a simple text editor that allows you to create or edit plain TXT documents. It can be used to quickly open and edit some system configuration files, like autoexec.bat, config.sys, system.ini etc.
Page 80 Use the following DNS server addresses radio buttons and insert your own values. To confirm all changes press the Apply button or OK button to finish editing. Details tab · AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 82: Avg Keyboard
6.9. AVG Keyboard AVG Keyboard is a utility for changing keyboard layout. By default, the US keyboard layout is used. If you prefer to use a different one, simply choose another from the Available drop down menu. To confirm your choice use the Apply button. Once you confirm your choice, you can use the lower left corner icon to display the actual keyboard layout (just for overview, if it fits your needs).
Page 83: Faq And Technical Support
FAQ and Technical Support Should you have any problems with your AVG Rescue CD or AVG, either business or technical, please refer to the FAQ section of the AVG website at www.avg.com. If you do not succeed in finding help this way, contact the technical support department at support@avg.com.

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Rescue cd for windows

AVG RESCUE CD - FOR WINDOWS V 85.2 User Manual

1 Introduction

2 Installation and Startup

3 After Startup

4 AVG Rescue CD - Main Screen

5 Scans Overview

6 AVG Rescue CD Tools

7 FAQ and Technical Support

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