Page 1: User Manual
This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz). This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 2: Table Of Contents
6.3 Help us to identify new online threats ......................27 6.4 Configure the AVG Security Toolbar ......................28 6.5 Update AVG protection ......................28 6.6 AVG Configuration finished AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 3 ......................47 9.5.2 Link Scanner Interface ......................47 9.5.3 AVG Search-Shield ......................47 9.5.4 AVG Active Surf-Shield ......................50 9.6 Web Shield ......................50 9.6.1 Web Shield Principles AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 4 10.9.2 Mail Filtering ......................89 10.9.3 Logs and Results ......................89 10.9.4 Servers ......................98 10.10 Resident Shield ......................98 10.10.1 Advanced Settings ......................98 10.10.2 Exceptions AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 5 ......................138 12.1 Update Levels ......................138 12.2 Update Types ......................138 12.3 Update Process ........................140 13. Event History ........................141 14. FAQ and Technical Support AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 6: Introduction
AVG 8.5 Anti-Virus is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG 8.5 Anti-Virus has been completely re-designed, from the ground up, to deliver AVG’s renowned and accredited security protection in a new, more user...
Page 7: Avg Installation Requirements
Minimum hardware requirements for AVG 8.5 Anti-Virus are as follows:  Intel Pentium CPU 1,2 GHz  250 MB of free hard drive space (for installation purposes)  256 MB of RAM memory AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 8: Avg Installation Options
During the installation process you will be asked for your license/sales number. Please make sure you have it available before starting the installation. The sales number can be found on the CD packaging. If you purchased your copy of AVG on-line, your license number will have been delivered to you via e-mail.
Page 9: Avg Download Manager
AVG Download Manager AVG Download Manager is a simple tool that helps you select the proper installation file for your AVG product. Based on your input data, the manager will select the specific product, license type, desired components, and language. Finally,...
Page 10 Internet. Then click the Retry button  If you are using a Proxy connection to the Internet, click the Proxy Settings button to specify your proxy information: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 12: Select License Type
Basic (required by some servers) or NTLM (required by all ISA Servers) option. Then, enter a valid Username and Password (optionally). Confirm your settings by pressing the Apply button to follow to the next step of AVG Download Manager. 4.4. Select License Type In this step you are prompted to choose the license type of the product you would like to download.
Page 13: Download Files To Install
 Full version - i.e. AVG Anti-Virus, AVG Anti-Virus plus Firewall, or AVG Internet Security  Trial version - provides you an opportunity to use all the features of AVG full product for the limited time period of 30 days ...
Page 14: Avg Installation Process
AVG Installation Process To install AVG on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date.
Page 15: License Agreement
Accept button. If you do not agree with the license agreement press the Don't accept button, and the installation process will be terminated immediately. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 16: Checking System Status
Having confirmed the license agreement, you will be redirected to the Checking System Status dialog. This dialog does not require any intervention; your system is being checked before the AVG installation can start. Please wait until the process has finished, then continue automatically to the following dialog.
Page 17: Select Installation Type
Then enter your license/sales number into the License/Sales Number text field. The sales number can be found on the CD packaging in your AVG box. The license number will be in the confirmation email that you received after purchasing your AVG on-line.
Page 18 If in the previous step you have selected the standard installation, you will be redirected directly to the Installation Summary dialog. If custom installation was selected you will continue with the Destination Folder dialog. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 19: Custom Installation - Destination Folder
The Destination Folder dialog allows you to specify the location where AVG should be installed. By default, AVG will be installed to the program files folder located on drive C:. If you want to change this location, use the Browse button to display the drive structure, and select the respective folder.
Page 20: Custom Installation - Component Selection
AVG edition. Only those components will be offered to be installed within the Component Selection dialog! Within the list of components to be installed, you can define which language(s) AVG should be installed in. Check the Additional installed languages item and then select the desired languages from the respective menu.
Page 21: Avg Security Toolbar
5.8. AVG Security Toolbar In the AVG Security Toolbar dialog, decide whether you want to install the Security Toolbar - if you do not change the default settings, this component will be installed automatically into your Internet browser; in conjunction with AVG 8.0 and AVG XPL technologies to provide you with comprehensive online protection while surfing the Internet.
Page 22: Setup Summary
Application Termination dialog. This dialog is only to inform you and does not require any intervention - if you agree to having closed the listed programs automatically, press Next to continue: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 23: Installing Avg
Note: Please make sure you have saved all your data before you confirm you want to have the running application closed. 5.11.Installing AVG The Installing AVG dialog shows the progress of the installation process, and does not require any intervention: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 24: Installation Complete
AVG 8.5 Anti-Virus elementary configuration. Despite the fact the AVG configuration is accessible any time during AVG run, we deeply recommend to use this option and set up the basic configuration with the wizard's help.
Page 25: Avg First Run Wizard
When you first install AVG on your computer, the AVG Basic Configuration Wizard pops up to help you with initial AVG 8.5 Anti-Virus settings. Though you can set all of the suggested parameters later on, it is recommended that you take the wizard’s tour to secure your computer’s protection simply and immediately.
Page 26: Schedule Regular Scans And Updates
It is recommended to keep the default values. Press the Next button to continue. 6.3. Help us to identify new online threats AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 27: Configure The Avg Security Toolbar
In the Help us to identify new threats dialog decide whether you want to activate the option of reporting of exploits and bad sites found by users either via AVG Surf- Shield / AVG Search-Shield features of the LinkScanner component to feed the database collecting information on malicious activity on the web.
Page 28: Update Avg Protection
The Update AVG protection dialog will automatically check and download the latest updates. Click on the Next button to download the latest update files and perform the update. 6.6. AVG Configuration finished AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 30: After Installation
Scanning. 7.4. Eicar Test To confirm that AVG 8.5 Anti-Virus has been installed correctly you can perform the EICAR test. The EICAR test is a standard and absolutely safe method used to test antivirus system functioning. It is safe to pass around, because it is not an actual virus, and does not include any fragments of viral code.
Page 31: Avg Default Configuration
Web Shield notice demonstrates that AVG is correctly installed on your computer. If AVG fails to identify the EICAR test file as a virus, you should check the program configuration again! 7.5. AVG Default Configuration The default configuration (i.e. how the application is set up right after installation) of AVG 8.5 Anti-Virus is set up by the software vendor so that all components and...
Page 32: Avg User Interface
AVG tasks - details >>  Components Overview (central section of the window) offer an overview of all installed AVG components - details >> AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 33: System Menu
The System menu is the standard navigation used in all Windows applications. It is located horizontally in the very top part of the AVG 8.5 Anti-Virus main window. Use the system menu to access specific AVG components, feature, and services.
Page 34: History
- switches to the AVG scanning interface and allows you  to define within the tree structure of your computer which files and folders should be scanned AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 35: Help
Within this dialog you can enter your license number to either replace the sales number (the number you have installed AVG with), or to replace the old license number (e. g. when upgrading to a new AVG product). Register now - connects to the registration website at www.avg.com.
Page 36: Security Status Info
AVG Technologies CZ. 8.2. Security Status Info The Security Status Info section is located in the upper part of the AVG main window. Within this section you will always find information on the current security status of your AVG 8.5 Anti-Virus.
Page 37: Quick Links
Interface) allow you to immediately access the most important and most frequently used AVG features:  Overview - use this link to switch from any currently opened AVG interface to the default one with an overview of all installed components - see chapter Components Overview >>...
Page 38: Components Overview
 License provides full wording of the AVG License Agreement - details >>  LinkScanner checks the search results displayed in your internet browser - details >> AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 39: Statistics
Select this option to express you are aware of the component's error state for some reason you wish to keep your AVG so and you do not want to be warned by the grey color of the system tray icon.
Page 40 ...) via a pop-up window opened from the AVG system tray icon: The System Tray Icon can also be used as a quick link to access the AVG main window at any time - double click on the icon. By right-click on the System Tray Icon you open a brief context menu with the following options: ...
Page 41: Avg Components
 Generic detection - detection of instructions characteristic of the given virus/group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. We call such threats Potentially Unwanted Programs (various kinds of spyware, adware etc.).
Page 42: Anti-Virus Interface
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 43: Anti-Spyware
There is also the potential risk that malware has been transmitted to your computer prior to AVG installation, or that you have neglected to keep your AVG 8.5 Anti- Virus up-to-date with the latest database and program updates.
Page 44: Anti-Rootkit
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 45: Anti-Rootkit Interface
 Quick rootkit scan - scans only the system folder (typically c:\Windows)  Full rootkit scan - scans all accessible disks except for A: and B: Control buttons available: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 47: Link Scanner
 License expires - this date determines the period of validity of your license. If you want to go on using AVG after this date you have to renew your license. license renewal can be performed online on the AVG website.
Page 48: Link Scanner Interface
Safe Surf or Safe Search to feed the database collecting information on malicious activity on the web. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 49: Avg Search-Shield
Hovering over an individual rating icon will display details about the particular link in question. Information include additional details of the threat (if any), the IP address of the link and when the page was scanned by AVG: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 51: Web Shield Interface
Web protection - this option confirms that the Web Shield should perform scanning of the www pages content. Provided this option is on ( by default), you can further switch on/off these items: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 52 Resident Shield will detect it immediately.  Instant Messaging - allows you to edit the components settings referring to instant messaging (e.g. ICQ, MSN Messenger, Yahoo ...) scanning. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 53: Web Shield Detection
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 54: Resident Shield
Resident Shield interface offers some elementary component settings options, too. The statistics is as follows:  Resident Shield has been active for - provides the time since the latest component's launch AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 55 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 56: Resident Shield Detection
The dialog provides information on the threat detected, and it invites you to decide what action should be taken now:  Heal - if a cure is available, AVG will heal the infected file automatically; this option is the recommended action to be taken ...
Page 57 (Empty list). The Refresh list button will update the list of finding detected by Resident Shield. The Back button switches you back to the default AVG user interface (components overview). AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 58: Update Manager
Note: Please pay attention to the AVG Updates chapter for more information on update types and levels! 9.8.2. Update Manager Interface The Update Manager's interface displays information about the component's AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 59 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 60: Avg Security Toolbar
6.0 or greater) and Mozilla Firefox (version 1.5 or greater). Note: AVG Security Toolbar is not intended for server platforms! Once installed the AVG Security Toolbar will by default be located just under your browsers address bar: The AVG Security Toolbar consists of the following: ...
Page 61  Advanced - on this tab you can edit the AVG Security Toolbar protection features. By default, both the AVG Search-Shield AVG Active Surf-Shield features are enabled. o Update - checks for new updates for your AVG Security Toolbar o Help - provides options to open the help file, contact...
Page 62 AVG Search-Shield protection.  AVG Active Surf-Shield button - on/off button controls the status of the AVG Active Surf-Shield protection  AVG Search-Shield button - on/off button controls the status of the...
Page 63: Avg Advanced Settings
10. AVG Advanced Settings The advanced configuration dialog of AVG 8.5 Anti-Virus opens in a new window named Advanced AVG Settings. The window is divided into two sections: the left part offers a tree-arranged navigation to the program configuration options. Select the component you want to change the configuration of (or its specific part) to open the editing dialog in the right-hand section of the window.
Page 64  Select the desired language of the application and confirm your selection by pressing the Apply button (right-hand bottom corner)  Press the OK button to close the Advanced AVG Settings editing dialog  Close the AVG user interface...
Page 65: Ignore Faulty Conditions
By default, no component is selected in this list. It means that if any component get to an error status, you will be informed about it immediately via: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 66 (or switched off) and you do not wish to get informed about it. The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 67: Virus Vault
Maximum number of files to be stored) 10.4.PUP Exceptions AVG is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. In some cases the user may wish to keep certain unwanted programs on the computer, (programs that were installed on purpose).
Page 68  Remove - deletes the selected item from the list of exceptions  Add exception - open an editing dialog where you can define parameters of the new exception to be created: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 69 Any location - do not use full path - if you want to define this file as an exception only for the specific location, then leave this checkbox unchecked AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 70: Web Shield
In the bottom section of the dialog, select in which way you wish to be informed about possible detected threat: via standard pop-up dialog, via tray balloon notification, or via tray icon signalization. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 71: Web Protection
Use heuristic analysis - scan the content of the page to be displayed using the heuristic analysis method (dynamic emulation of the scanned object’s instructions in a virtual computer environment). AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 72: Instant Messaging
(host, IP address, IP address with mask, or URL) or a domain that should not be scanned by Shield. Therefore exclude only host that you can be absolutely sure would never provide dangerous website content. 10.5.2.Instant Messaging AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 73: Link Scanner
Google, Yahoo, MSN or Baidu having checked ahead the content of sites returned by the search engine.  Enable Safe Surf - (on by default): active (real-time) protection against AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 74: Scans
(or any other application that uses HTTP).  Enable reporting to AVG of exploited websites - (on by default): mark this item to allow back reporting of exploits and bad sites found by users either via Safe Surf or Safe Search to feed the database collecting information on malicious activity on the web.
Page 75  Scan Potentially Unwanted Programs - this parameter controls the Anti- Virus functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware) and these can then be AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 76 On the other hand, you can decrease system resources usage by extending the scanning duration. Set additional scan reports ... AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 77 This time the configuration is related to scanning of specific objects launched directly from the Windows Explorer environment (shell extension), see chapter Scanning in Windows Explorer: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 78 Note: For a description of specific parameters please consult the chapter Advanced Settings / Scans / Scan Whole Computer. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 79: Schedules
Advanced Settings / Scans / Scan Whole Computer. 10.8.Schedules In the Schedules section you can edit the default settings of: Whole computer scan schedule  Virus database update schedule  AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 80: Program Update Schedule
"System areas scan" etc. Also it is not necessary to specify in the scan's name whether it is the scan of the whole of AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 81 (in full color with a white arrow - see picture above) informing a scheduled scan is running. Right-click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan:...
Page 82 ; (HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences or the contents of their AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 83 Click the Set additional scan reports ... link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 84 If you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 85 (Run every ...) or by defining an exact date and time (Run at specific time ...), or possibly by defining an event that the update launch should be associated with (Action based on AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 86 On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled program update temporarily, and switch it on again as the need arises. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 87 AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings/ Appearance dialog). AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 88 Spam update launch after a certain period of time (Run every ...) or by defining an exact date and time (Run at specific time ...), or possibly by defining an event that the update launch should be associated with (Action AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 89: E-Mail Scanner
AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings/ Appearance dialog). 10.9.E-mail Scanner AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 90 If such a message is identified during scanning, define whether the detected infectious object should be moved to the Virus Vault. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 91: Certification
In the Certification dialog you can specify exactly what text the certification note should contain, and in what language. This should be specified separately for Incoming mail and Outgoing mail. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 92: Mail Filtering
 Remove all executable files - all *.exe files will be deleted  Remove all documents - all *.doc files will be deleted  Remove files with these extensions - will remove all files with the defined extensions AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 93: Logs And Results
10.9.4.Servers In the Servers section you can edit parameters of the E-mail Scanner component servers, or set up a new server fusing the Add new server button. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 94 / character. For example, for the account user1 on the server pop.acme.com and the port 8200 you would use user1/pop.acme.com:8200 for the login name. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 95 (so that the E-mail Scanner will check all incoming mail). This is a summary based on the corresponding parameters specified in this dialog and other related dialogs. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 96 Please specify the address or name of your mail server. You may use a domain name (for example, smtp.acme.com) as well as an IP address (for example, 123.45.67.89) for a name. If the mail server AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 98: Resident Shield
(executable applications that can behave as various types of spyware or adware)  Scan on process closing - on-close scanning ensures that AVG scans active objects (e.g. applications, documents …) when they are being opened, and AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 100: Exceptions
 Edit list – allows you to edit the list of folders  Remove path – allows you to delete the path to a selected folder from the list AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 101: Anti-Rootkit
Further you can pick the rootkit scanning mode:  Quick rootkit scan - scans only the system folder (typically c:\Windows)  Full rootkit scan - scans all accessible disks except for A: and B: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 102: Update
By default, the immediate update option is selected since this way AVG can secure the maximum safety level. Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly, at least daily.
Page 103 Additional update options  Build new system restore point after each program update - before each AVG program update launch, a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point.
Page 104: Proxy
If you select any option using proxy server, you will have to specify some further data. The server settings can be configured either manually or automatically. Manual configuration AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 105  From script - the configuration will be read from a downloaded script with the function returning the proxy address  Autodetect - the configuration will be detected automatically directly from the proxy server AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 106: Dial-Up
( Ask before connection). For automatic connection you should further select whether the connection should be closed after the update is finished (Close dial-up connection when finished). AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 107: Url
 Move Up – moves the selected URL one position up in the list  Move Down - moves the selected URL one position down in the list AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 109: Avg Scanning
11. AVG Scanning Scanning is a crucial part of AVG 8.5 Anti-Virus functionality. You can run on- demand tests or schedule them to run periodically at convenient times. 11.1.Scanning Interface The AVG scanning interface is accessible via the Computer Scanner quick link.
Page 110: Predefined Scans
Anyway, it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer. In the AVG 8.5 Anti-Virus you will find two types of scanning predefined by the software vendor: 11.2.1.Scan Whole Computer...
Page 111 Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 112  Set additional scan reports - the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 113: Scan Specific Files Or Folders
"-" in front of the automatically generated path (see screenshot). To exclude the entire folder from AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 114 Scan of specific files or folders dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 115 (e.g. when the computer is temporarily unattended  Set additional scan reports - the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 116: Scanning In Windows Explorer
Besides the pre-defined scans launched for the entire computer or its selected areas, AVG also offers the option of quick scanning of a specific object directly in the Windows Explorer environment. If you want to open an unknown file and you cannot be sure of its content, you may want to have it checked on demand.
Page 117: Command Line Scanning
 Within Windows Explorer highlight the file (or folder) you want to check  Right-click your mouse over the object to open the context menu  Select the Scan with AVG option to have the file scanned with AVG 11.4.Command Line Scanning Within AVG 8.5 Anti-Virus there is the option of running the scan from the...
Page 118: Cmd Scan Parameters
11.4.1.CMD Scan Parameters Following please find a list of all parameters available for the command line scanning:  /SCAN Scan specific files or folders /SCAN=path;path (e.g. /SCAN=C:\;D:\) AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 119 Enable MBR/BOOT check  /PROC Scan active processes  /PUP Report "Potentially unwanted programs"  /REG Scan registry  /COO Scan cookies  /? Display help on this topic AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 120: Scan Scheduling
Scan Alternate Data Streams (NTFS only) 11.5.Scan Scheduling With AVG 8.5 Anti-Virus you can run scanning on demand (for instance when you suspect an infection has been dragged to your computer) or based on a scheduled plan. It is highly recommended to run the scans based on a schedule: this way you can make sure your computer is protected from any possibility of getting infected, and you will not have to worry about if and when to launch the scan.
Page 121 However, you can only remove your own tests; the Whole computer scan schedule pre- defined within the default settings can never be deleted. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 122: Schedule Settings
In this dialog you can further define the following parameters of the scan:  Schedule running - specify the time intervals for the newly scheduled scan AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 123  Cancel - cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 124: How To Scan
(HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts) ; AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 125 There are two control buttons available on all three tabs of the Settings for scheduled scan dialog (Schedule settings, How to scan and What to scan) and these have the same functionality no matter on which tab you currently are: AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 127: Scan Results Overview
- green icon informs there was no infection detected during the scan - blue icon announces there was an infection detected during the scan but the infected object was removed automatically AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 129: Scan Results Details
- this tab is displayed only if some potential threats were  detected but these cannot be classified as any of the above categories; then the tab provides a warning message on the finding AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 130: Results Overview Tab
Control buttons There is only one control button available in this dialog. The Close results button returns to the Scan results overview dialog. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 131: Infections Tab
Healed - the infected object was healed automatically and left in its original location o Moved to Virus Vault - the infected object was moved to the Virus Vault quarantine AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 132 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...
Page 133: Spyware Tab
 Result - defines the current status of the object that was detected during scanning: o Infected - the infected object was detected and left in its original location (for instance if you have switched off the automatic healing AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 134 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...
Page 135: Warnings Tab
11.7.5.Rootkits Tab The Rootkits tab displays information on rootkits detected during scanning. Its structure is basically the same as the Infections tab or the Spyware tab. AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 136: Information Tab
AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
Page 137  Delete - removes the infected file from the Virus Vault completely  Send to analysis - sends the suspected file for deep analysis to the AVG virus labs  Empty Vault - removes all Virus Vault content completely...
Page 138: Avg Updates
Update manager component. Once you start the update, AVG will first verify whether there are new update files available. If so, AVG starts their downloading and launches the update process itself. During the update process you will get redirected to the Update interface where you...
Page 139 Note: Before the AVG program update launch a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point. This option is accessible via Start / All Programs / Accessories / System tools / System Restore.
Page 140: Event History
 Other important events Control buttons  Empty list - deletes all entries in the list of events  Refresh list - updates all entries in the list of events AVG 8.5 Anti-Virus © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 141: Faq And Technical Support
14. FAQ and Technical Support Should you have any problems with your AVG, either business or technical, please refer to the FAQ section of the AVG website at www.avg.com. If you do not succeed in finding help this way, contact the technical support department by email.

AVG ANTI-VIRUS 8.5 User Manual

1 Introduction

2 AVG Installation Requirements

3 AVG Installation Options

4 AVG Download Manager

5 AVG Installation Process

6 AVG First Run Wizard

7 After Installation

8 AVG User Interface

9 AVG Components

10 AVG Advanced Settings

11 AVG Scanning

12 AVG Updates

13 Event History

14 FAQ and Technical Support

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