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AVG 8.5 EMAIL SERVER EDITION - V 85.4 User Manual

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AVG 8.5 Email Server Edition
User Manual
Document revision 85.4 (30.4.2009)
Copyright AVG Technologies CZ, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data Security,
Inc. Created 1991.
This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz).
This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.
AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
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Summary of Contents for AVG AVG 8.5 EMAIL SERVER EDITION - V 85.4

  • Page 1 This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz). This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 2: Table Of Contents

    5. AVG For MS Exchange Server 2007 ........................17 5.1 Configuration ......................17 5.1.1 Status ......................17 5.1.2 VSAPI 2.0 ......................17 5.1.3 General Properties ......................17 5.1.4 Diagnostics Logging AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 3 ........................48 8.8 Advanced Settings ........................49 9. E-mail Scanner ........................50 9.1 Certification ........................51 9.2 Mail Filtering ........................52 10. FAQ and Technical Support AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 4: Introduction

    Congratulations on your purchase of AVG 8.5 Email Server Edition! AVG 8.5 Email Server Edition is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG 8.5 Email Server Edition has been completely re-designed,...

  • Page 5: Avg Installation Requirements

    Minimum hardware requirements for AVG 8.5 Email Server Edition are: Intel Pentium CPU 1.2 GHz · 250 MB of free hard drive space (for installation purposes) · 256 MB of RAM memory · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 6: Uninstall Previous Versions

    2.4. Uninstall Previous Versions If you have an older version of AVG Email Server installed, you will need to uninstall it manually before installing AVG 8.5 Email Server Edition. You must manually perform the uninstallation of the previous version, using the standard windows functionality.

  • Page 7: Avg Installation Process

    AVG Installation Process To install AVG on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended getting the latest installation file online.

  • Page 8: License Agreement

    Attention: Here you are choosing the language for the installation process only. You are not selecting the language for the AVG application - that can be specified later on during the installation process! 3.2. License Agreement The License Agreement dialog provides the full wording of the AVG license agreement.

  • Page 9: Activate Avg

    AVG with non-standard settings. E.g. to fit specific system requirements. 3.5. Activate AVG In the Activate your AVG License dialog you have to fill in your registration data. Type in your name (User Name field) and the name of your organization ( Company Name field).

  • Page 10: Custom Installation - Destination Folder

    The Destination folder dialog allows you to specify the location where AVG should be installed. By default, AVG will be installed to the program files folder located on drive C:. If you want to change this location, use the Browse button to display the drive structure, and select the respective folder.

  • Page 11: Custom Installation - Component Selection

    Anti-Spam protection for your e-mail server. Email Scanner (for e-mail server) - select if you wish to install · anti-virus/anti-malware protection for your e-mail server. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 12: Custom Installation - Datacenter

    If you selected the Remote Control Communication Library module during module selection, then in this screen you can define the connection string for connecting to your AVG DataCenter. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 13: Setup Summary

    AVG is now installed on your computer and fully functional. The program is running in the background in fully automatic mode. Depending on the e-mail server installed, you will experience other installation dialogs (see below). AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 14: Avg E-Mail Servers Installation Options

    Press the Browse button to select other location than the default one. If you do not have an actual reason to change the default settings, it is recommended to keep the preset location. Click on the Next button to continue. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 15: Start Copying Files

    During the installation process, or after closing the setup dialog, you will be prompted to restart the Exchange Server Store service: Press the Yes button to restart the Store service with all AVG for MS Exchange components included. Note: Restarting the service will make your server unreachable for some time! You should warn your users before restarting the service because all users online will be automatically disconnected during the restart.

  • Page 16: Installation Finished

    After the installation, AVG Basic Configuration Wizard will be launched automatically and in a few steps will lead you through the AVG 8.5 Email Server Edition elementary configuration. Despite the fact the AVG configuration is accessible any time during AVG run, we deeply recommend to use this option and set up the basic configuration with the wizard's help.

  • Page 17: Avg For Ms Exchange Server 2007

    Exchange 2007 Server has been installed, no further actions are needed to be taken to launch it. 5.1.1. Status To view the status or configuration of AVG, you need to launch the AVG for Exchange administration application first. It is located under the installation directory, by default: C:\AVG4ES2K Navigate to this directory and launch avg4es2kadm.exe.

  • Page 18: Vsapi 2.0

    AVG for MS Exchange 2007 Server scans all messages in the databases of private and public folders. If a virus is found, AVG for MS Exchange 2007 Server writes a message into the AVG log file and also into the Event Log.
  • Page 19 2.0/2.5 application interface services. For the detailed information on the VSAPI 2.0/2.5 please refer to the following links (and also the links accessible from the referenced ones): AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 20: Diagnostics Logging

    New Log Time Period – you can define the period of new log file creation, · and possibly the log file size here. Log file directory – you can change the default log file location here. · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 21: Server Monitoring

    Server – server name · Version – version of AVG for Exchange 2007 Server · Kernel version – version of the Anti-Virus kernel, and its internal virus · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 22 Messages Deleted – total number of suspect messages deleted by virus · scanner (available only in VSAPI 2.5) Waiting Files – count of files waiting to be scanned · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 23: Avg For Ms Exchange Server 2000/2003

    If a virus is found, AVG for MS Exchange 2000/2003 Server writes a message into the AVG log file and also into the Event Log. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 24: Vsapi 2.0

    Virus Scanning API 2.5 (VSAPI 2.5 as provided in MS Exchange 2003 Server) also allows deletion of infected messages. This feature can be set up in AVG for MS Exchange 2000/2003 Server configuration dialog.
  • Page 25 On the General tab you will find several preset options related to the AVG for MS Exchange 2000/2003 Server e-mail virus scanning performance: Enable – you can enable or disable mail scanning here. · Background Scanning – you can enable or disable the background scanning ·...

  • Page 26: Diagnostics Logging

    Log Mode – you can adjust the amount of information to be logged here. · New Log Time Period – you can define the period of new log file creation, · and possibly the log file size here. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 27: Server Monitoring

    Kernel version – version of the Anti-Virus kernel, and its internal virus · database Uptime – total time since the last Exchange Server restart · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 28 Messages Processed/sec – rate at which top-level messages are processed · by the virus scanner Messages Scanned in Background – total number of messages processed · by background scanning AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 29: Event Log

    Select the particular server (see an example server name highlighted in the · picture below) Right-click the server name, and select the Properties item from the context · menu AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 30 Event Log component. The following levels are offered: None Minimum Medium Maximum Note: You will find the complete description of the VSAPI 2.0/2.5 events on this link: http://support.microsoft.com/default.aspx?scid=kb;EN-US;294336. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 31: Avg For Kerio Mailserver

    Clicking the Content Filter item will display a dialog with three items: Spam Filter · Antivirus (see section Antivirus) · Attachment Filter (see section Attachment Filter) · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 32 Forward the filtered message to administrator address - when selected, the filtered message is forwarded to the address specified in the address text field AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 33 Note: The scanning behavior is controlled from the AVG E-mail Server Application. From the application's main menu select Tools/Advanced Settings. (See the E-mail Scanner chapter). AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 34 Forward the filtered message to administrator address · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 35 Edit… button. The following window then appears: In the Description field you can write a short description of the attachment to · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 36 In the Then field you can decide whether to block the defined attachment or accept AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 37: Anti-Spam Configuration

    The working buttons are as follows: Settings - use this button to open Anti-Spam settings. · Back - press this button to return to the Server components overview. · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 38: Anti-Spam Principles

    Anti-Spam filter assigns each message a score (i.e. how similar the message content is to SPAM) based on several dynamic scanning techniques. You can adjust AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 39: Anti-Spam Training Wizard

    Usually, you will want to use either e-mails that have been incorrectly marked as SPAM, or spam messages that have not been recognized. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 40 Select the appropriate option and click Next to continue the wizard. 8.3.2. Select Folder with Messages Dialog displayed in this step depends on your previous selection. Folders with EML files AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 41 Remove folder button. When done, click Next and proceed to Message filtering options. Specific e-mail client Once you confirm one of the options, new dialog will appear. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
  • Page 42 Please locate the desired folder in the tree and highlight it with your mouse. When done, click Next and proceed to Message filtering options. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 43: Message Filtering Options

    To start training, click the Next button again. Training will then start according to previously selected conditions. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 44: Performance

    Mailshell servers, i.e. the scanned data will be compared with Mailshell databases online. Generally it is recommended to keep the default settings and only change AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 45: Rbl

    The RBL servers list allows you to define specific RBL server locations. By default, two RBL server addresses are specified. We recommend to keep the default settings AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 46: Whitelist

    The following control buttons are available: AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 47: Blacklist

    (spam). You can also compile a list of full domain names (e.g. spammingcompany.com), that you expect or receive spam messages from. All e-mail from the listed addresses/domains will be identified as spam. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 48: Advanced Settings

    RBL - RBL servers, multihit, threshold, timeout, maximum IPs · Internet connection - timeout, proxy server, proxy server authentication · AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 49: E-Mail Scanner

    (Use heuristic), whether you want to check for the presence of potentially unwanted programs (Report Potentially Unwanted Programs and Spyware threats), and whether archives should be scanned too (Scan inside archives). AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 50: Certification

    In the Certification dialog you can specify exactly what text the certification note should contain, and in what language. This should be specified separately for Incoming mail and Outgoing mail. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 51: Mail Filtering

    Remove all documents - all *.doc files will be deleted · Remove files with these comma separated extensions - will remove all · files with the defined extensions AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

  • Page 52: Faq And Technical Support

    If you do not succeed in finding help this way, contact the technical support department by email. Please use the contact form accessible from the system menu via Help / Get help online. AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

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