Page 1 This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz). This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 2: Table Of Contents
6.3 Scanning of the whole computer ......................19 6.4 Eicar Test ......................20 6.5 AVG Default Configuration ........................21 7. AVG User Interface ......................22 7.1 System Menu AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 3 8.7.2 Web Shield Interface ......................41 8.7.3 Web Shield Detection ......................44 8.8 Resident Shield ......................44 8.8.1 Resident Shield Principles ......................44 8.8.2 Resident Shield Interface AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 4 10.9.2 Mail Filtering ......................82 10.9.3 Logs and Results ......................82 10.9.4 Servers ......................91 10.10 Resident Shield ......................91 10.10.1 Advanced Settings ......................91 10.10.2 Exceptions AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 5 ......................129 12.2 Update Types ......................129 12.3 Update Process ........................130 13. Event History ........................131 14. AVG Diagnostics ........................133 15. FAQ and Technical Support AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 6: Introduction
This user manual provides comprehensive documentation for AVG 8.5 File Server. AVG 8.5 File Server is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG 8.5 File Server has been completely re-designed, from the ground up,...
Page 7: Avg Installation Requirements
Minimum hardware requirements for AVG 8.5 File Server are as follows: · Intel Pentium CPU 600 MHz · 70 MB of free hard drive space (for installation purposes) · 256 MB of RAM memory AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 8: Avg Installation Options
(www.avg.com). Before you start installing AVG, we strongly recommend that you visit the AVG website to check for a new installation file. This way you can be sure to install the latest available version of AVG 8.5 File Server. During the installation process you will be asked for your license/sales number. Please make sure you have it available before starting the installation.
Page 9: Avg Installation Process
AVG Installation Process To install AVG on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended getting the latest installation file online.
Page 10: Checking System Status
Having confirmed the license agreement you will be redirected to the Checking System Status dialog. This dialog does not require any intervention; your system is being checked before the AVG installation can start. Please wait until the process has finished, then continue automatically to the following dialog.
Page 11: Activate Your Avg License
AVG on-line. You must type in the number exactly as shown. If the digital form of the license number is available (in the email), it is recommended to use the copy and paste method to insert it.
Page 12: Custom Installation - Destination Folder
The Destination folder dialog allows you to specify the location where AVG should be installed. By default, AVG will be installed to the program files folder located on drive C:. If you want to change this location, use the Browse button to display the drive structure, and select the respective folder.
Page 13: Custom Installation - E-Mail Scanning
Check the Additional installed languages item and then select the desired languages from the respective menu. · E-mail Scanner - E-mail scanning provided by AVG 8.5 File Server is only suitable for protecting your e-mail client on the file server itself. By default the E-mail Scanner is not installed, as it is not normal practice to run an e-mail client on a file server.
Page 14: Avg Security Toolbar
AVG XPL technologies to provide you with comprehensive online protection while surfing the Internet. 4.10. Setup Summary The Setup Summary dialog provides an overview of all parameters of the installation AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 15: Installing
AVG 8.5 File Server elementary configuration. Despite the fact the AVG configuration is accessible any time during AVG run, we deeply recommend to use this option and set up the basic configuration with the wizard's help.
Page 16: Avg First Run Wizard
AVG First Run Wizard When you first install AVG on your computer, the AVG First Run Wizard pops up to help you with initial AVG 8.5 File Server settings. Though you can set all of the suggested parameters later on, it is recommended that you take the wizard’s tour to secure your computer’s protection simply and immediately.
Page 17: Avg Task Scheduling
The Update AVG protection dialog will automatically check and download the latest updates. Click on the Next button to download the latest update files and perform the update. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 18: Avg Configuration Finished
5.4. AVG Configuration Finished Now your AVG 8.5 File Server has been configured; press the Finish button to start working with AVG. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 19: After Installation
Scanning. 6.4. Eicar Test To confirm that AVG 8.5 File Server has been installed correctly you can perform the EICAR test. The EICAR test is a standard and absolutely safe method used to test antivirus system functioning. It is safe to pass around, because it is not an actual virus, and does not include any fragments of viral code.
Page 20: Avg Default Configuration
If AVG fails to identify the EICAR test file as a virus, you should check the program configuration again! 6.5. AVG Default Configuration The default configuration (i.e. how the application is set up right after installation) of AVG 8.5 File Server is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance.
Page 21: Avg User Interface
· Statistics (left bottom section of the window) provide you with all statistical data regarding the programs operation - details >> · System Tray Icon (bottom right corner of the monitor, on the system tray) AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 22: System Menu
The System menu is the standard navigation used in all Windows applications. It is located horizontally in the very top part of the AVG 8.5 File Server main window. Use the system menu to access specific AVG components, feature, and services.
Page 23: History
Internet; your computer is connected to a network with no access to the Internet, etc.). In the newly opened window select the folder AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 24: Help
7.2. Security Status Info The Security Status Info section is located in the upper part of the AVG main window. Within this section you will always find information on the current security status of your AVG 8.5 File Server. Please see an overview of icons possibly depicted in this section, and their meaning: The green icon indicates that your AVG is fully functional.
Page 25: Quick Links
AVG main window). You may need to use this option in a specific situation but it is strictly recommended to switch off the "Ignore component state"...
Page 26: Components Overview
Components Overview >> · Computer scanner - use this link to open the AVG scanning interface where you can run tests directly, schedule scans, or edit their parameters - see chapter AVG Tests >> · Update now - this link open the updating interface, and launches the AVG update process immediately - see chapter AVG Updates >>...
Page 27: Statistics
System Tray Icon System Tray Icon (on your Windows taskbar) indicates the current status of your AVG 8.5 File Server. It is visible at all times on your system tray, no matter whether your AVG main window is opened or closed.
Page 28 · Exit - click to close the System Tray Icon (Note that by closing it you will no longer be able to manage and monitor all other components, so you won't be fully protected!) AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 29: Avg Components
· Generic detection - detection of instructions characteristic of the given virus/group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. We call such threats Potentially Unwanted Programs (various kinds of spyware, adware etc.).
Page 30: Anti-Virus Interface
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 31: Anti-Spyware
There is also the potential risk that malware has been transmitted to your computer prior to AVG installation, or that you have neglected to keep your AVG 8.5 File Server up-to-date with the latest database and program updates.
Page 32: Anti-Rootkit
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 33: Anti-Rootkit Interface
· Search for rootkits - since the rootkit scan is not an implicit part of the Scan of the whole computer, you can run the rootkit scan directly from the Anti-Rootkit interface using this button AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 34: E-Mail Scanner
When detected, viruses are quarantined in Virus Vault immediately. Some e-mail clients may support messages with text certifying that sent and received e-mail has been scanned for viruses. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 35: E-Mail Scanner Interface
(by default, this item is on, and it is recommended not to change this setting!) · Scan outgoing messages - check the item to confirm all e-mail sent from AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 36 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 37: License
In the Licence component interface you will find a brief text describing the component's functionality, information on its current status (License component is active.), and the following information: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 38: Link Scanner
· License type - specifies the product edition defined by your license number. · License expires - this date determines the period of validity of your license. If you want to go on using AVG after this date you have to renew your license. license renewal can be performed online on the AVG website.
Page 39: Link Scanner Interface
Safe Surf or Safe Search to feed the database collecting information on malicious activity on the web. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 40: Avg Search-Shield
If you do encounter a malicious web site, within your web browser the AVG Security Toolbar will warn you with a screen similar to: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 41: Web Shield
Enable Web Shield item. This option is enabled by default, and the Web Shield component is active. However, if you do not have a good reason to AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 43 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 44: Web Shield Detection
The Resident Shield, loaded in the memory of your computer during system startup, also provides vital protection for the system areas of your computer. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 45: Resident Shield Interface
By default, the function is on. With resident protection on you can further decide how the possibly detected infections should be treated (removed): o either automatically (Remove all threats automatically) AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 46: Resident Shield Detection
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 47 The dialog provides information on the threat detected, and it invites you to decide what action should be taken now: · Heal - if a cure is available, AVG will heal the infected file automatically; this option is the recommended action to be taken ·...
Page 48: Update Manager
Essential virus definition updates should be daily if possible. Less urgent program updates can be weekly. Note: Please pay attention to the AVG Updates chapter for more information on update types and levels! AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 49: Update Manager Interface
At a specific time - define the exact day and time By default, the update is set for every 4 hours. It is highly recommended to keep this AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 50: Avg Security Toolbar
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 51 Ø Advanced - on this tab you can edit the AVG Security Toolbar protection features. By default, both the AVG Search-Shield AVG Active Surf-Shield features are enabled. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 52 · AVG Search-Shield button - on/off button controls the status of the Search-Shield protection · AVG Info button - provides links to important security information located on the AVG website (www.avg.com) AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 53: Avg For Sharepoint Portal Server
Programs/Microsoft Office Server folder (or SharePoint Portal Server) of the Windows Start menu: You can also enter the SharePoint Portal Server Central Administration web page remotely using the proper access rights and URL. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 54: Avg For Spps Configuration - Sharepoint 2007
A new dialog will appear. Select Antivirus item in the Security Configuration part. The following window will then be displayed: You can configure various AVG 8.5 for SharePoint Portal Server anti-virus AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 55: Avg For Spps Configuration - Sharepoint 2003
AVG 8.5 for SharePoint Portal Server scanner. Choose the Antivirus Actions Configuration option in the Security Configuration section: The following window will then be displayed: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 57: Avg For Spps Edition Diagnostics
Display diagnostics protocols section of the Diagnostics Settings Configuration window: Press the View log button to view the log file of AVG 8.5 for SharePoint Portal Server. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 58: Avg Advanced Settings
AVG Advanced Settings The advanced configuration dialog of AVG 8.5 File Server opens in a new window named Advanced AVG Settings. The window is divided into two sections: the left part offers a tree-arranged navigation to the program configuration options. Select the component you want to change the configuration of (or its specific part) to open the editing dialog in the right-hand section of the window.
Page 59 Display Resident Shield related tray notifications - decide whether information regarding file saving, copying, and opening processes AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 60: Ignore Faulty Conditions
By default, no component is selected in this list. It means that if any component get to an error status, you will be informed about it immediately via: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 61 (or switched off) and you do not wish to get informed about it. The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 62: Virus Vault
Maximum number of files to be stored) 10.4. PUP Exceptions AVG is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. In some cases the user may wish to keep certain unwanted programs on the computer, (programs that were installed on purpose).
Page 63 · Remove - deletes the selected item from the list of exceptions · Add exception - open an editing dialog where you can define parameters of the new exception to be created: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 64 Any location - do not use full path - if you want to define this file as an exception only for the specific location, then leave this checkbox unchecked AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 65: Web Shield
In the bottom section of the dialog, select in which way you wish to be informed about possible detected threat: via standard pop-up dialog, via tray balloon notification, or via tray icon signalization. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 66: Web Protection
Use heuristic analysis - scan the content of the page to be displayed using the heuristic analysis method (dynamic emulation of the scanned object’s instructions in a virtual computer environment). AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 67: Instant Messaging
Shield. Therefore exclude only host that you can be absolutely sure would never provide dangerous website content. 10.5.2. Instant Messaging AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 68: Link Scanner
Google, Yahoo or MSN having checked ahead the content of sites returned by the search engine. The browsers supported are Internet Explorer and Firefox. · Enable Safe Surf - (on by default): active (real-time) protection against AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 69: Scans
Scan Specific Files or Folders - standard predefined scan of selected areas · of your computer Removable Device Scan - specific scanning of removable devices attached · to your computer AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 70: Scan Whole Computer
· Report Potentially Unwanted Programs and Spyware threats - this parameter controls the Anti-Virus functionality that allows detection of potentially unwanted programs (executable files that can run as spyware or AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 71 Click the Set additional scan reports ... link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 72: Shell Extension Scan
. However, the default settings differ: with the Scan of the Whole Computer most parameters are selected while for the Shell extension scan ( Scanning in Windows Explorer) only the relevant parameters are switched on. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 73: Scan Specific Files Or Folders
Note: For a description of specific parameters please consult the chapter Advanced Settings / Scans / Scan Whole Computer. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 74: Removable Device Scan
Advanced Settings / Scans / Scan Whole Computer. 10.8. Schedules In the Schedules section you can edit the default settings of: Whole computer scan schedule · Virus database update schedule · AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 76 (in full color with a white arrow - see picture above) informing a scheduled scan is running. Right-click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan:...
Page 77 · Scan for Tracking Cookies - (switched on, by default): this parameter of Anti-Spyware component defines that cookies should be detected during scanning; (HTTP cookies are used for authenticating, tracking, and AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 78 Click the Additional scan settings ... to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 79 If you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 80 (Run at specific time interval ...). · Advanced schedule options - this section allows you to define under which conditions the virus database update should/should not be launched if the AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 81: Program Update Schedule
Name item. Try to use brief, descriptive and appropriate names of update schedules to make it easier to recognize the schedule among others later. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 82: E-Mail Scanner
AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings/ Appearance dialog). 10.9. E-mail Scanner AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 83 If such a message is identified during scanning, define whether the detected infectious object should be moved to the Virus Vault. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 84: Certification
In the Certification dialog you can specify exactly what text the certification note should contain, and in what language. This should be specified separately for Incoming mail and Outgoing mail. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 85: Mail Filtering
· Remove all documents - all *.doc files will be deleted · Remove files with these extensions - will remove all files with the defined extensions AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 86: Logs And Results
In the Servers section you can edit parameters of the E-mail Scanner component servers, or set up a new server fusing the Add new server button. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 87 / character. For example, for the account user1 on the server pop.acme.com and the port 8200 you would use user1/pop.acme.com:8200 for the login name. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 88 E-mail Scanner will check all incoming mail). This is a summary based on the corresponding parameters specified in this dialog and other related dialogs. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 90 This is a summary based on the corresponding parameters specified in this dialog and other related dialogs. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 92: Advanced Settings
Decide whether you want all files to be scanned or just infectable files - if so, you can further specify a list of extensions defining files that should be excluded from AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 93: Exceptions
· Add list – allows you to enter a whole list of directories to be excluded from Resident Shield scanning · Edit path – allows you to edit the specified path to a selected folder AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 94 Mark up the respective check-boxes to specify objects that should be scanned: · Scan applications · Scan DLL libraries · Scan drivers Further you can pick the rootkit scanning mode: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 95: Update
By default, the immediate update option is selected since this way AVG can secure the maximum safety level. Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly, at least daily.
Page 96 · Check computer time - mark this option to declare you wish to have notification displayed in case the computer time differs from the correct time more than specified number of hours. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 97: Proxy
If you select any option using proxy server, you will have to specify some further data. The server settings can be configured either manually or automatically. Manual configuration AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 98 · From script - the configuration will be read from a downloaded script with the function returning the proxy address · Autodetect - the configuration will be detected automatically directly from the proxy server AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 99: Dial-Up
Ask before connection). For automatic connection you should further select whether the connection should be closed after the update is finished (Close dial-up connection when finished). AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 100: Url
· Move Up – moves the selected URL one position up in the list · Move Down - moves the selected URL one position down in the list AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 102: Remote Administration
If you plan to connect the respective station to remote administration please specify the following parameters: · Server - server name (or server IP address) where the AVG Admin Server is installed · Port - provide the number of the port on which the AVG client communicates...
Page 103 The Test connection button helps you to verify that all above stated data are valid and can be used to successfully connect to DataCenter. Note: For a detailed description on remote administration please consult the AVG Network Edition documentation. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 104: Avg Scanning
AVG Scanning Scanning is a crucial part of AVG 8.5 File Server functionality. You can run on- demand tests or schedule them to run periodically at convenient times. 11.1. Scanning Interface The AVG scanning interface is accessible via the Computer Scanner quick link.
Page 105: Predefined Scans
Anyway, it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer. In the AVG 8.5 File Server you will find two types of scanning predefined by the software vendor: 11.2.1.
Page 106 · Set additional scan reports - the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported: AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 107: Scan Specific Files Or Folders
In the tree structure of your computer select those folders you want to have scanned. The path to each selected folder will generate AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 108 Scan of specific files or folders dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 109 · Additional scan settings - the link opens a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 110: Scanning In Windows Explorer
Besides the pre-defined scans launched for the entire computer or its selected areas, AVG also offers the option of quick scanning of a specific object directly in the Windows Explorer environment. If you want to open an unknown file and you cannot be sure of its content, you may want to have it checked on demand.
Page 111: Command Line Scanning
· Select the Scan with AVG option to have the file scanned with AVG 11.4. Command Line Scanning Within AVG 8.5 File Server there is the option of running the scan from the command line. You can use this option for instance on servers, or when creating a batch script to be launched automatically after the computer boot.
Page 112 Display help on this topic · /PRIORITY Set scan priority /Low, Auto, High/ · /SHUTDOWN Shutdown computer upon scan completion · /FORCESHUTDOWN Force computer shutdown upon scan completion AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 113: Scan Scheduling
Ctrl+Pause. 11.5. Scan Scheduling With AVG 8.5 File Server you can run scanning on demand (for instance when you suspect an infection has been dragged to your computer) or based on a scheduled plan. It is highly recommended to run the scans based on a schedule: this way you can make sure your computer is protected from any possibility of getting infected, and you will not have to worry about if and when to launch the scan.
Page 114: Schedule Settings
The dialog is divided into three tabs: Schedule settings - see picture below (the default tab that you will be automatically redirected to), to scan What to scan. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 115 · Advanced schedule options - this section allows you to define under which conditions the scan should/should not be launched if the computer is in low power mode or switched off completely. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 117 For further scanning configuration options see the Advanced settings dialog accessible via the File / Advanced setting system menu item. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 118: What To Scan
Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 119: Scan Results Overview
- green icon informs there was no infection detected during the scan - blue icon announces there was an infection detected during the scan but the infected object was removed automatically AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 120: Scan Results Details
View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 121: Results Overview Tab
In addition you will find information on the date and exact time of the scan launch, on AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 122: Infections Tab
(for instance if you have switched off the automatic healing option in a specific scan settings) o Healed - the infected object was healed automatically and left in its AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 123 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...
Page 124: Spyware Tab
(for instance if you have switched off the automatic healing option in a specific scan settings) o Healed - the infected object was healed automatically and left in its AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 125 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...
Page 126: Warnings Tab
They can neither be positively labeled as dangerous but they are still worth your attention. All data on this tab is merely informative. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 127: Virus Vault
AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
Page 128 · Delete - removes the infected file from the Virus Vault completely · Send to analysis - sends the suspected file for deep analysis to the AVG virus labs · Empty Vault - text...
Page 129: Avg Updates
Update manager component. Once you start the update, AVG will first verify whether there are new update files available. If so, AVG starts their downloading and launches the update process itself. During the update process you will get redirected to the Update interface where you...
Page 130: Event History
Control buttons · Empty list - deletes all entries in the list of events · Refresh list - updates all entries in the list of events AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Page 131: Avg Diagnostics
Also, please try your best to describe the problem you encounter with your AVG 8.5 File Server. Mainly focus on when and under what circumstances the problem occurs.
Page 132 · Remove file - removes the selected file from the list List of attached files · Exit - this button will close the AVG Diagnostics dialog without saving any data entered (your e-mail address, and your problem description).
Page 133: Faq And Technical Support
If you do not succeed in finding help this way, contact the technical support department by email. Please use the contact form accessible from the system menu via Help / Support by e-mail. AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

AVG 8.5 FILE SERVER EDITION User Manual

1 Introduction

2 AVG Installation Requirements

3 AVG Installation Options

4 AVG Installation Process

5 AVG First Run Wizard

6 After Installation

7 AVG User Interface

8 AVG Components

9 AVG for Sharepoint Portal Server

10 AVG Advanced Settings

11 AVG Scanning

12 AVG Updates

13 Event History

14 AVG Diagnostics

15 FAQ and Technical Support

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