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AVG 9.0 EMAIL SERVER EDITION - REVISED 10-2009 User Manual

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AVG 9.0 Email Server Edition
User Manual
Document revision 90.1 (9. 10. 2009)
C opyright AVG Technologies C Z, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data
Security, Inc. C reated 1991.
This product uses code from C -SaC zech library, C opyright (c) 1996-2001 Jaromir Dolecek
(dolecek@ics.muni.cz).
This product uses compression library zlib, C opyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.
AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
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Summary of Contents for AVG AVG 9.0 EMAIL SERVER EDITION - REVISED 10-2009

  • Page 1 This product uses code from C -SaC zech library, C opyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz). This product uses compression library zlib, C opyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 2: Table Of Contents

    ......................29 5.2 VSAPI 2.0 ......................30 5.3 E-mail Scanner for MS Exchange (VSAPI) ......................33 5.4 Detection_Actions ......................34 5.5 Mail Filtering AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 3 7.6 Whitelist ......................53 7.7 Blacklist ......................54 7.8 Advanced Settings ........................55 8. AVG Settings Manager ........................58 9. FAQ and Technical Support AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 4: Introduction

    Should you require information about other AVG features, please consult the user guide to Internet Security edition, which contains all the necessary details. You can download the guide from the http://www.avg.com. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 5: Avg Installation Requirements

    500 MB of free hard drive space (for installation purposes) · 512 MB of RAM memory · Recommended hardware requirements for AVG 9.0 Email Server Edition are: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 6: Uninstall Previous Versions

    · 2.4. Uninstall Previous Versions If you have an older version of AVG Email Server installed, you will need to uninstall it manually before installing AVG 9.0 Email Server Edition. You must manually perform the uninstallation of the previous version, using the standard windows functionality.
  • Page 7 .delete extension. They will be deleted after the system restart. Service Pack for MS Exchange 2007 Server (optional): http://www.microsoft.com/downloads/details.aspx?FamilyID=44c66ad6-f185-4a1d- a9ab-473c1188954c&displaylang=en AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 8: Avg Installation Process

    Choose your setup language item, and select the desired language from the drop down menu. Then press the Next button to confirm and continue to the next dialog. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 9: License Agreement

    System Status dialog. This dialog does not require any intervention; your system is being checked before the AVG installation can start. Please wait until the process has finished, then continue automatically to the following dialog. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 10: Select Installation Type

    You must type in the number exactly as shown. If the digital form of the license number is available (in the email), it is recommended to use the copy and paste method to insert it. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 11: Custom Installation - Destination Folder

    Setup Summary dialog. If custom installation was selected you will continue with the Destination Folder dialog. 3.6. Custom Installation - Destination Folder AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 12: Custom Installation - Component Selection

    AVG configuration. The configuration can be saved to a portable device (USB flash drive etc.) and then applied manually or any other way to chosen stations. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 13: Custom Installation - Datacenter

    If you selected the Remote Administration Component module during module selection, then in this screen you can define the connection string for connecting to your AVG DataCenter. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 14: Setup Summary

    To individually setup protection for your e-mail server, follow the appropriate chapter: E-mail Scanner for MS Exchange Server 2007 · E-mail Scanner for MS Exchange Server 2000/2003 · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 15 AVG for Kerio MailServer · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 16: E-Mail Scanner For Ms Exchange Server 2007

    Checks all incoming e-mail messages and marks unwanted e-mails as SPAM. It uses several analyzing methods to process each e-mail message, offering maximum possible protection against unwanted e-mail messages. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 17 Spam, all the components share the following common control buttons and links: Available links: Scan Results · Opens a new dialog where you can review scan results: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 18 Use Refresh button to reload the results. Refresh statistical values - updates stats displayed above. · Reset statistical values - resets all the stats to zero. · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 19: E-Mail Scanner For Ms Exchange (Routing Ta)

    From the Server components list select the E-mail Scanner for MS Exchange (routing TA) item: The Basic Settings section contains the following options: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 20 Report files containing macro · Report hidden extensions · There are also these sub-items available in the following tree structure: Detection actions · Mail filtering · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 21: E-Mail Scanner For Ms Exchange (Smtp Ta)

    · Mail filtering · 4.4. E-mail Scanner for MS Exchange (VSAPI) This item contains settings of the E-mail Scanner for MS Exchange (VSAPI). AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 22 Number of Scanning Threads - the scanning process is threaded by default to · increase the overall scanning performance by a certain level of parallelism. You AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 23 For the detailed information on the VSAPI 2.0/2.5 please refer to the following links (and also the links accessible from the referenced ones): AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 24 Mail filtering · 4.5. Detection_Actions In the Detection actions sub-item you can choose automatic actions that should take place during the scanning process. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 25 Mark subject with... box and fill-in a preferred value. Note: The last mentioned feature is not available for E-mail Scanner for MS Exchange VSAPI. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 26: Mail Filtering

    Remove files with these comma separated extensions - fill the box with file · extensions you wish to automatically remove. Separate the extensions with comma. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 27: E-Mail Scanner For Ms Exchange Server 2000/2003

    · Checks all incoming e-mail messages and marks unwanted e-mails as SPAM. It uses several analyzing methods to process each e-mail message, offering AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 28 Opens a new dialog where you can review scan results: Here you can check messages divided into several tabs according to their severity. See configuration of individual components for amending the severity AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 29: Vsapi 2.0

    Virus Scanning API 2.5 (VSAPI 2.5 as provided in MS Exchange 2003 Server) also allows deletion of infected messages. This feature can be set up in AVG for MS Exchange 2000/2003 Server configuration dialog. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 30: E-Mail Scanner For Ms Exchange (Vsapi)

    Background Scan – you can enable or disable the background scanning process · here. Background scanning is one of the features of the VSAPI 2.0/2.5 AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 31 If the value is the minimum or lesser value or the maximum or greater, the default value is used. Scan Timeout - the maximum continuous interval (in seconds) for one thread to · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 32: Detection_Actions

    VSAPI 2.5 features in Exchange 2003 Server application. There are also these sub-items available in the following tree structure: Detection actions · Mail filtering · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 33 Warnings · Information · Use the roll-down menu to choose an action for each item: None - no action will be taken. · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 34: Mail Filtering

    Remove files with these comma separated extensions - fill the box with file · extensions you wish to automatically remove. Separate the extensions with AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 35 AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 36: Avg For Kerio Mailserver

    Clicking the Content Filter item will display a dialog with three items: Spam Filter · Antivirus (see section Antivirus) · Attachment Filter (see section Attachment Filter) · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 37 Forward the filtered message to administrator address - when selected, the filtered message is forwarded to the address specified in the address text field AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 38 (i.e. the message will be delivered without any attachment or rejected). This option is safe, but sending password protected archives will be virtually impossible. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 39 Forward the filtered message to administrator address · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 40 Edit… button. The following window then appears: In the Description field you can write a short description of the attachment to be · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 41 In the Then field you can decide whether to block the defined attachment or accept AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 42: Anti-Spam Configuration

    Exchange component is active.), and some statistics. Available links: Scan Results · Opens a new dialog where you can review anti-spam scan results: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 43 Refresh statistical values - updates stats displayed above. · Reset statistical values - resets all the stats to zero. · The working buttons are as follows: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 44: Anti-Spam Principles

    In the Anti-Spam basic settings dialog you can check the Turn on Anti-Spam protection checkbox to allow/forbid the anti-spam scanning of e-mail communication. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 45: Anti-Spam Training Wizard

    Usually, you will want to use either e- mails that have been incorrectly marked as SPAM, or spam messages that have not been recognized. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 46: Select Folder With Messages

    Select the appropriate option and click Next to continue the wizard. 7.3.2. Select Folder with Messages Dialog displayed in this step depends on your previous selection. Folders with EML files AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 47 When done, click Next and proceed to Message filtering options. Specific e-mail client Once you confirm one of the options, new dialog will appear. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 48 Please locate the desired folder in the tree and highlight it with your mouse. When done, click Next and proceed to Message filtering options. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 49: Message Filtering Options

    To start training, click the Next button again. Training will then start according to previously selected conditions. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 50: Performance

    Mailshell databases online. Generally it is recommended to keep the default settings and only change them AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 51: Rbl

    The RBL servers list allows you to define specific RBL server locations. By default, two RBL server addresses are specified. We recommend to keep the default settings AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 52: Whitelist

    The following control buttons are available: AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 53: Blacklist

    (spam). You can also compile a list of full domain names (e.g. spammingcompany.com), that you expect or receive spam messages from. All e-mail from the listed addresses/domains will be identified as spam. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 54: Advanced Settings

    RBL - RBL servers, multihit, threshold, timeout, maximum IPs · Internet connection - timeout, proxy server, proxy server authentication · AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 55: Avg Settings Manager

    Apply configuration from file to AVG on this computer · Use this button to open an AVG configuration file (.pck) and apply it to the local AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 56 Hidden installation - no information will be displayed during the setup process. Show installation progress only - the installation will not require any AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.
  • Page 57 Once finished, there should be AvgSetup.bat available in the chosen folder along with other files. If you run the AvgSetup.bat file, it will install AVG according to the parameters chosen above. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

  • Page 58: Faq And Technical Support

    If you do not succeed in finding help this way, contact the technical support department by email. Please use the contact form accessible from the system menu via Help / Get help online. AVG 9.0 Email Server Edition © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

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