Page 1 User Manual Document revision 2011.01 (20. 9. 2010) C opyright AVG Technologies C Z, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data Security, Inc.
Page 2: Table Of Contents
........................8 3. AVG Installation Options ........................9 4. AVG Installation Process ......................9 4.1 Welcome ......................10 4.2 Activate your AVG license ......................11 4.3 Select type of installation ......................12 4.4 Custom options ......................13 4.5 Install progress ......................
Page 3 ........................44 10. AVG for SharePoint Portal Server ......................44 10.1 Program Maintenance ......................44 10.2 AVG for SPPS Configuration - SharePoint 2007 ......................46 10.3 AVG for SPPS Configuration - SharePoint 2003 ........................48 11. AVG Advanced Settings ......................48 11.1 Appearance...
Page 4 ......................84 11.13 Server components ......................84 11.13.1 Document Scanner for MS SharePoint ......................84 11.13.2 Detection Actions ......................87 11.14 Temporarily disable AVG protection ......................88 11.15 Product Improvement Programme ........................90 12. AVG Scanning ......................90 12.1 Scanning Interface ......................
Page 5 12.7.4 Warnings Tab ......................114 12.7.5 Rootkits Tab ......................114 12.7.6 Information Tab ......................122 12.8 Virus Vault ........................124 13. AVG Updates ......................124 13.1 Update Levels ......................124 13.2 Update Types ......................124 13.3 Update Process ........................126 14.
Page 6: Introduction
Congratulations on your purchase of AVG File Server 2011! AVG File Server 2011 is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG File Server 2011 has been completely re-designed, from the ground up, to deliver AVG’s renowned and accredited security protection in a new, more user...
Page 7: Avg Installation Requirements
2. AVG Installation Requirements 2.1. Operation Systems Supported AVG File Server 2011 is intended to protect workstations/servers with the following operating systems: · Windows 2003 Server and Windows 2003 Server x64 Edition · Windows 2008 Server and Windows 2008 Server x64 Edition (and possibly higher service packs for specific operating systems) 2.2.
Page 8: Avg Installation Options
3. AVG Installation Options AVG can be installed either from the installation file available on your installation CD, or you can download the latest installation file from AVG website (http://www.avg.com). Before you start installing AVG, we strongly recommend that you visit AVG website (http://www.avg.com) to check for a new installation file.
Page 9: Avg Installation Process
4. AVG Installation Process To install AVG File Server 2011 on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended getting the latest installation file online.
Page 10: Activate Your Avg License
In the Activate Your License dialog you are invited to fill in your license number into the provided text field. The sales number can be found on the CD packaging in your AVG File Server 2011 box. The license number will be in the confirmation email that you received after purchasing your AVG File Server 2011 on-line.
Page 11: Select Type Of Installation
In the future, if the need arises to change the configuration, you will always have the possibility to do so directly in the AVG application. If you have selected the Quick Install option, press the Next button to proceed to the following Install Progress dialog.
Page 12: Custom Options
C:. In case the folder does not exist yet, you will be asked in a new dialog to confirm you agree AVG creates this folder now. If you want to change this location, use the Browse button to display the drive structure, and select the respective folder.
Page 13: Install Progress
· Server addins - Document Scanner for MS SharePoint This component scans document files stored in MS SharePoint and protects against possible threats. It is a crucial part of the whole AVG File Server 2011, so we strongly recommend to install it.
Page 14 You need to specify AVG DataCenter parameters - please provide the connection string to AVG DataCenter in the form of server:port. If this information is not available at the moment, leave the field blank and you can set the configuration later in within Advanced Settings / Remote Administration dialog.
Page 15: After Installation
5.4. AVG default configuration The default configuration (i.e. how the application is set up right after installation) of AVG File Server 2011 is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance.
Page 16: Avg User Interface
The main window is divided into several sections: · System Menu (top system line in the window) is the standard navigation that allows you to access all AVG components, services, and features - details >> · Security Status Info (upper section of the window) provides you with information on the current status of your AVG program - details >>...
Page 17: System Menu
The System menu is the standard navigation used in all Windows applications. It is located horizontally in the very top part of the AVG File Server 2011 main window. Use the system menu to access specific AVG components, feature, and services.
Page 18: Tools
Virus Encyclopedia where you can look up detailed information on the identified virus · Download AVG Rescue CD - opens web browser pointing to the AVG Rescue CD download page. Reactivate - opens the Activate AVG dialog with the data you have entered ·...
Page 19: Security Status Info
Please fill in your registration data; only customers who register their AVG product can receive free technical support. Note: If using the trial version of AVG File Server 2011, the latter two items appear as Buy now and Activate, alowing you to buy the full version of the program right away.
Page 20: Quick Links
AVG technical support team. In case AVG is not set to the optimum performance, a new button named Fix (alternatively Fix all if the problem involves more than one component) appears next to the security status information. Press the button to launch an automatic process of program checkout and configuration.
Page 21: Components Overview
· Description of a selected component Within the AVG File Server 2011 the Components Overview section contains information on the following components: · Anti-Virus ensures that your computer is protected from viruses trying to enter your computer - details >>...
Page 22: Server Components
· Description of a selected component Within the AVG File Server 2011 the Server components section contains information on the following components: · SharePoint scans document files stored in MS SharePoint and protects against possible threats - details >>...
Page 23: Statistics
Select this option to express you are aware of the component's error state for some reason you wish to keep your AVG so and you do not want to be warned by system tray icon change. 6.6. Statistics The Statistics section is located in the left bottom part of the AVG User Interface.
Page 24 The System Tray Icon can also be used as a quick link to access the AVG main window at any time - double click on the icon. By right-click on the System Tray Icon you open a brief context menu with the following options: ·...
Page 25: Avg Components
· Generic detection - detection of instructions characteristic of the given virus/ group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. We call such threats Potentially Unwanted Programs (various kinds of spyware, adware etc.).
Page 26: Anti-Virus Interface
There is just one operating button available within this component's interface (Back) - press the button to return to the default AVG user interface (components overview). 7.2. Anti-Spyware 7.2.1. Anti-Spyware Principles Spyware is usually defined as a type of malware, i.e.
Page 27: Anti-Spyware Interface
There is also the potential risk that malware has been transmitted to your computer prior to AVG installation, or that you have neglected to keep your AVG File Server 2011 up-to-date with the latest database and program updates.
Page 28: Resident Shield
7.3. Resident Shield 7.3.1. Resident Shield Principles The Resident Shield component gives your computer continuous protection. It scans every single file that is being opened, saved, or copied, and guards the system areas of the computer. When Resident Shield discovers a virus in a file that is accessed, it stops the operation currently being performed and does not allow the virus to activate itself.
Page 29 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 30: Resident Shield Detection
· Save changes - press this button to save and apply any changes made in this dialog · Cancel - press this button to return to the default AVG user interface components overview) 7.3.3. Resident Shield Detection Resident Shield scans files as they are copied, opened or saved. When a virus or any...
Page 31 (i.e. removed to the Virus Vault) · Move to Vault - the virus will be moved to AVG Virus Vault · Go to file - this option redirects you to the exact location of the suspicious object (opens new Windows Explorer window) ·...
Page 32: Update Manager
For this reason, software vendors are continually issuing updates and security patches, to fix any security holes that are discovered. It is crucial to update your AVG regularly! The Update Manager helps you to control regular updating. Within this component you can schedule automatic downloads of update files either from the Internet, or the local network.
Page 33: Update Manager Interface
7.4.2. Update Manager Interface The Update Manager's interface displays information about the component's functionality and its current status, and provides the relevant statistical data: · Latest update - specifies when and at what time the database was updated · Virus database version - defines the number of the currently installed virus database version;...
Page 34: License
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 35 · License expires - this date determines the period of validity of your license. If you want to go on using AVG File Server 2011 after this date you have to renew your license. The license renewal can be performed online on website.
Page 36: Remote Administration
7.6. Remote Administration The Remote Administration component only displays in the user interface of AVG File Server 2011 in case you have installed the network edition of your product (see component License). In the Remote Administration dialog you can find the information on whether the component is active and connected to server.
Page 37: Anti-Rootkit Principles
Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.
Page 38 Rootkit interface using this button · Save changes - press this button to save all changes made in this interface and to return to the default AVG user interface (components overview) · Cancel - press this button to return to the default...
Page 39: Avg Settings Manager
Apply configuration from file to AVG on this computer · Use this button to open an AVG configuration file (.pck) and apply it to the local installation of AVG. Store local AVG configuration to a file ·...
Page 40 Clone AVG installation · This option allows you to make a copy of the local AVG installation by creating an installation package with custom options. The clone includes most of the AVG settings with the exception of the following:...
Page 41 Allowed items (see above). Once finished, there should be AvgSetup.bat available in the chosen folder along with other files. If you run the AvgSetup.bat file, it will install AVG according to the parameters chosen above.
Page 42: Avg Server Components
9. AVG Server Components 9.1. Documents Scanner for MS SharePoint 9.1.1. Document Scanner Principles The purpose of the Document Scanner for MS SharePoint server component is to scan documents stored in MS SharePoint. If any viruses are detected, they are moved...
Page 43 values to zero, click the Reset statistical values link. Finally, clicking the Scan results link will trigger a new dialog containing a list of scan results. Sort the data in the list using radio buttons and/or tabs. Control buttons The control buttons available within the Documents Scanner for MS SharePoint interface are as follows: ·...
Page 44: Avg For Sharepoint Portal Server
10. AVG for SharePoint Portal Server This chapter deals with AVG maintenance on MS SharePoint Portal Server that can be considered a special type of a file server. 10.1. Program Maintenance AVG for SharePoint Portal Server uses the Microsoft SP VSAPI 1.4 virus-scanning interface for the protection of your server against possible virus infection.
Page 45 You can configure various AVG for SharePoint Portal Server anti-virus scanning actions and performance features here: · Scan documents on upload – enable/disable the scanning of documents being uploaded · Scan documents on download – enable/disable the scanning of documents being downloaded ·...
Page 46: Avg For Spps Configuration - Sharepoint 2003
10.3. AVG for SPPS Configuration - SharePoint 2003 In the SharePoint Portal Server Central Administration interface you can easily configure the performance parameters and actions of the AVG for SharePoint Portal Server scanner. Choose the Antivirus Actions Configuration option in the Security...
Page 47 · Allow users to download infected documents – allow/disallow users to download infected documents · Attempt to clean infected documents – enable/disable automatic healing of infected documents (when possible) · Time limit of scanning – the maximum number of seconds the virus scanning process will run after single launch (decrease the value when the server’s response seems to be slow when scanning the documents) ·...
Page 48: Avg Advanced Settings
11. AVG Advanced Settings The advanced configuration dialog of AVG File Server 2011 opens in a new window named Advanced AVG Settings. The window is divided into two sections: the left part offers a tree-arranged navigation to the program configuration options. Select the component you want to change the configuration of (or its specific part) to open the editing dialog in the right-hand section of the window.
Page 49 Apply button (right-hand bottom corner) · Press the OK button confirm · New dialog window pops-up informing you the language change of AVG user interface requires the application restart: Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application.
Page 50: Sounds
11.2. Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification. If so, check the Enable sound events option (off by default) to activate the list of AVG actions: Then, select the respective event from the list and browse (Browse) your disk for an appropriate sound you want to assign to this event.
Page 51: Ignore Faulty Conditions
- while all parts of AVG are working properly, the icon is · displayed in four colors; however, if an error occurs, the icon appears with a yellow exclamation mark, ·...
Page 52: Virus Vault
(or switched off) and you do not wish to get informed about it. The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window. 11.4. Virus Vault...
Page 53: Pup Exceptions
11.5. PUP Exceptions AVG File Server 2011 is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. In some cases the user may wish to keep certain unwanted programs on the computer (programs that were installed on purpose).
Page 54 Checksum - displays the unique 'signature' of the chosen file. This checksum is an automatically generated string of characters, which allows AVG to unequivocally distinguish the chosen file from other files. The checksum is generated and displayed after successful addition of the file.
Page 55: Scans
11.6. Scans The advanced scan settings is divided into four categories referring to specific scan types as defined by the software vendor: Whole Computer scan - standard predefined scan of the entire computer · Shell Extension Scan - specific scanning of a selected object directly from the ·...
Page 56 The Scan settings section offers a list of scanning parameters that can be optionally switched on/off: · Automatically heal/remove infection (on by default) - if a virus is identified during scanning it can be healed automatically if a cure is available. If the infected file cannot be healed automatically, the infected object will be moved to the Virus...
Page 57 · Selected file types - you can specify that you want to scan only files that are possibly infectable (files that cannot get infected will not be scanned, for instance some plain text files, or some other non-executable files), including media files (video, audio files - if you leave this box unchecked, it will reduce the scanning time even more, because these files are often quite large and are not too likely to be infected by a virus).
Page 58 AVG user interface. Also, you can define that the scan result should only be displayed in case an infection is detected during scanning.
Page 59 All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific files or folders! Note: For a description of specific parameters please consult the chapter Advanced Settings / Scans / Whole Computer scan.
Page 60: Schedules
11.6.4. Removable Device Scan The editing interface for Removable device scan is also very similar to the Whole Computer scan editing dialog: The Removable device scan is launched automatically once you attach any removable device to your computer. By default, this scanning is switched off. However, it is crucial to scan removable devices for potential threats since these are a major source of infection.
Page 61 11.7.1. Scheduled Scan Parameters of the scheduled scan can be edited (or a new schedule set up) on three tabs: On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled test temporarily, and switch it on again as the need arises.
Page 62 (in full color with a flash light) informing a scheduled scan is running. Right-click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan, and also change the priority of the currently running scan: A V G File Server 2 0 1 1 ©...
Page 63 On the How to scan tab you will find a list of scanning parameters that can be optionally switched on/off. By default, most parameters are switched on and the functionality will be applied during scanning. Unless you have a valid reason to change these settings we recommend to keep the predefined configuration: ·...
Page 64 · Scan for Tracking Cookies (off by default): this parameter of the Anti- Spyware component defines that cookies should be detected during scanning; (HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts) ·...
Page 65 is set to the User Sensitive level of automatic resource usage. If you want the scanning to run faster, it will take less time but the system resources usage will increase significantly during the scan, and will slow down your other activities on the PC (this option can be used when your computer is switched on but nobody is currently working on it).
Page 66 On the What to scan tab you can define whether you want to schedule scanning of the whole computer scanning of specific files or folders. If you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned.
Page 67 11.7.2. Virus Database Update Schedule On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily, and switch it on again as the need arises. The basic virus database update scheduling is covered within the Update Manager component.
Page 68 Once the scheduled update is launched in the time you have specified, you will be informed on this fact via a pop-up window opened over the AVG system tray icon provided that you have kept the default configuration of the the...
Page 69 Once the scheduled update is launched in the time you have specified, you will be informed on this fact via a pop-up window opened over the AVG system tray icon provided that you have kept the default configuration of the the...
Page 70: Resident Shield
11.8. Resident Shield Resident Shield component performs live protection of files and folders against viruses, spyware and other malware. In the Resident Shield Settings dialog you can activate or deactivate the Resident Shield protection completely by checking/unchecking the Enable Resident Shield item (this option is switched on by default).
Page 71 · Scan files on close (off by default) - on-close scanning ensures that AVG scans active objects (e.g. applications, documents …) when they are being opened, and also when they are being closed;...
Page 72: Advanced Settings
11.8.1. Advanced Settings In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned (by specific extensions): Decide whether you want all files to be scanned or just infectable files - if so, you can further specify a list of extensions defining files that should be excluded from scanning, and also a list of file extensions defining files that must be scanned under all circumstances.
Page 73: Excluded Items
11.8.2. Excluded items The Resident Shield - Excluded Items dialog offers the possibility of defining files and/or folders that should be excluded from the Resident Shield scanning. If this is not essential, we strongly recommend not excluding any items! The dialog provides the following control buttons: ·...
Page 74 are then considered safe, and during scanning are skipped. The settings dialog offers two options: · Caching enabled (on by default) - uncheck the box to switch off the Cache Server, and empty the cache memory. Please note that scanning might slow down, and overall performance of your computer decrease, as every single file in use will be scanned for viruses and spyware first.
Page 75: Anti-Rootkit
11.10. Anti-Rootkit In this dialog you can edit the Anti-Rootkit component's configuration: Editing of all functions of the Anti-Rootkit component as provided within this dialog is also accessible directly from the Anti-Rootkit component's interface. Mark up the respective check-boxes to specify objects that should be scanned: ·...
Page 76: Update
By default, the immediate update option is selected since this way AVG can secure the maximum safety level. Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly, at least daily.
Page 77 Additional update options · Build new system restore point during each program update - before each AVG program update launch, a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point.
Page 78: Proxy
11.11.1. Proxy The proxy server is a stand-alone server or a service running on a PC that guarantees safer connection to the Internet. According to the specified network rules you can then access the Internet either directly or via the proxy server; both possibilities can also be allowed at the same time.
Page 79 · Port – specify the number of the port that enables Internet access (by default, this number is set to 3128 but can be set differently – if you are not sure, contact your network administrator) The proxy server can also have configured specific rules for each user. If your proxy server is set up this way, check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server.
Page 80: Dial-Up
11.11.2. Dial-up All parameters optionally defined in the Update settings - Dial-Up connection dialog refer to the dial-up connection to the Internet. The dialog's fields are inactive until you check the Use dial-up connections option that activates the fields. Specify whether you want to connect to the Internet automatically (Automatically open this connection) or you wish to confirm the connection manually every time ( Ask before connection).
Page 81: Url
11.11.3. URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded. The list and its items can be modified using the following control buttons: · Add – opens a dialog where you can specify a new URL to be added to the list ·...
Page 82: Manage
11.11.4. Manage The Manage dialog offers two options accessible via two buttons: · Delete temporary update files - press this button to delete all redundant update files from your hard disk (by default, these files are being saved for 30 days) ·...
Page 83: Remote Administration
If you plan to connect the respective station to remote administration please specify the following parameters: · Server - server name (or server IP address) where the AVG Admin Server is installed · Port - provide the number of the port on which the AVG client communicates...
Page 84: Server Components
Note: For a detailed description on remote administration please consult the AVG Business edition documentation. 11.13. Server components 11.13.1. Document Scanner for MS SharePoint In this dialog you will find several preset options related to the Document Scanner for MS SharePoint document virus scanning performance.
Page 85 · Use Heuristics – check to use Heuristics detection method when scanning documents. When this option is on, you can filter documents not only by extension but also the actual contents of the document will be considered. · Report Potentially Unwanted Programs and Spyware threats – check to use the Anti-Spyware engine, i.e.
Page 86: Detection Actions
11.13.2. Detection Actions In this dialog you can configure how the Document Scanner for MS SharePoint component should behave, when it detects a threat. The threats are divided into several categories: · Infections – malicious codes that copy and spread themselves, often unnoticed until the damage is done.
Page 87: Temporarily Disable Avg Protection
Resident Shield component first. If you do have to temporarily disable AVG, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
Page 88: Product Improvement Programme
AVG product improvement, and to help us increase the overall Internet security level. Mark the Allow reporting option to enable reporting of detected threats to AVG. This helps us to collect up-to-date information on the latest threats from all participants worldwide, and in return we can improve protection for everyone.
Page 89 · Malicious websites are ones that deliberately install malicious software on your computer, and hacked sites do just the same, only these are legitimate websites that have been compromised into infecting visitors. To protect you from all of these different kinds of threats, AVG includes these specialized components: Anti-Virus to protect your computer from viruses, ·...
Page 90: Avg Scanning
12. AVG Scanning Scanning is a crucial part of AVG File Server 2011 functionality. You can run on- demand tests or schedule them to run periodically at convenient times. 12.1. Scanning Interface The AVG scanning interface is accessible via the Computer scanner quick link.
Page 91: Predefined Scans
Anyway, it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer. In the AVG File Server 2011 you will find the following types of scanning predefined by the software vendor: 12.2.1.
Page 92 Scan configuration editing You have the option of editing the predefined default settings of the Whole computer scan. Press the Change scan settings link to get to the Change scan settings for Whole Computer scan dialog (accessible from the scanning interface via the Change scan settings link for the Whole computer scan).
Page 93 · Scanning parameters - in the list of scanning parameters you can switch on/ off specific parameters as needed: o Automatically heal/remove infection (on by default) - if a virus is identified during scanning it can be healed automatically if a cure is available.
Page 94 o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option (Shutdown computer upon scan completion), a new option activates that allows the computer to shut down even if it is currently locked (Force shutdown if computer is locked).
Page 95: Scan Specific Files Or Folders
Warning: These scan settings are identical to the parameters of a newly defined scan - as described in the chapter AVG Scanning / Scan scheduling/ How to Scan. Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer.
Page 96 Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders. Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! ·...
Page 97 off specific parameters as needed: o Automatically heal/remove infection (on by default) - if a virus is identified during scanning it can be healed automatically if a cure is available. If the infected file cannot be healed automatically, the infected object will be moved to the Virus Vault.
Page 98 o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option (Shutdown computer upon scan completion), a new option activates that allows the computer to shut down even if it is currently locked (Force shutdown if computer is locked).
Page 99 Warning: These scan settings are identical to the parameters of a newly defined scan - as described in the chapter AVG Scanning / Scan scheduling/ How to Scan. Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders.
Page 100 Anti-Rootkit scan is always launched in the default settings, and editing of the scan parameters is only accessible within the AVG Advanced Settings / Anti-Rootkit dialog. In the scanning interface, the following configuration is available but only while the scan is running: ·...
Page 101: Scanning In Windows Explorer
Besides the pre-defined scans launched for the entire computer or its selected areas, AVG File Server 2011 also offers the option of quick scanning of a specific object directly in the Windows Explorer environment. If you want to open an unknown file and you cannot be sure of its content, you may want to have it checked on demand.
Page 102 To launch AVG scan from the command line, run the following command within the folder where AVG is installed: · avgscanx for 32 bits OS · avgscana for 64 bits OS Syntax of the command The syntax of the command follows: ·...
Page 103: Cmd Scan Parameters
12.4.1. CMD Scan Parameters Following please find a list of all parameters available for the command line scanning: · /SCAN Scan specific files or folders /SCAN=path;path (e.g. / SCAN=C:\;D:\) · /COMP Whole Computer scan · /HEUR heuristic analyse · /EXCLUDE Exclude path or files from scan ·...
Page 104: Scan Scheduling
Report re-compressed archive files 12.5. Scan Scheduling With AVG File Server 2011 you can run scanning on demand (for instance when you suspect an infection has been dragged to your computer) or based on a scheduled plan. It is highly recommended to run the scans based on a schedule: this way you can make sure your computer is protected from any possibility of getting infected, and you will not have to worry about if and when to launch the scan.
Page 106: Schedule Settings
12.5.1. Schedule Settings If you wish to schedule a new test and its regular launch, enter the Settings for scheduled test dialog (click the Add scan schedule button within the Schedule scans dialog). The dialog is divided into three tabs: Schedule settings - see picture below (the default tab that you will be automatically redirected to), How to scan What to...
Page 107: How To Scan
· Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.
Page 108 this option, you will be notified upon a virus detection and will have to decide what to do with the detected infection. The recommended action is to remove the infected file to the Virus Vault. · Report Potentially Unwanted Programs and Spyware threats (on by default): check to activate the Anti-Spyware engine, and scan for spyware...
Page 109 o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option (Shutdown computer upon scan completion), a new option activates that allows the computer to shut down even if it is currently locked (Force shutdown if computer is locked).
Page 110 · Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.
Page 111: What To Scan
12.5.3. What to Scan On the What to scan tab you can define whether you want to schedule scanning of the whole computer scanning of specific files or folders. In case you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify folders to be scanned ( expand items by clicking the plus node until you find the folder you wish to scan).
Page 112 · Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.
Page 113: Scan Results Overview
12.6. Scan Results Overview The Scan results overview dialog is accessible from the AVG scanning interface the Scan history button. The dialog provides a list of of all previously launched scans and information of their results: · Name - scan designation; it can either be the name of one of the...
Page 114: Scan Results Details
· Delete result - press it to remove the selected item from the scan results overview · Back - switches back to the default dialog of the AVG scanning interface 12.7. Scan Results Details If in the Scan Results Overview...
Page 115: Results Overview Tab
the tab provides a warning message on the finding. Also, you will find here information on objects that could not be scanned (e.g. password protected archives). 12.7.1. Results Overview Tab On the Scan results tab you can find detailed statistics with information on: ·...
Page 116: Infections Tab
12.7.2. Infections Tab The Infections tab is only displayed in the Scan results dialog if a virus infection detected during scanning. The tab is divided into three sections providing the following information: · File - full path to the original location of the infected object ·...
Page 117 Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the...
Page 118: Spyware Tab
12.7.3. Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware detected during scanning. The tab is divided into three sections providing the following information: · File - full path to the original location of the infected object ·...
Page 119 Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the...
Page 120: Warnings Tab
They can neither be positively labeled as dangerous but they are still worth your attention. AVG scan is able to detect files which may not be infected, but are suspicious. These files are reported either as Warning, or as Information.
Page 121 In some cases, viruses use names of standard system processes to make their presence less apparent in the system. · Locked file - The reported file is locked, thus cannot be scanned by AVG. This usually means that some file is constantly being used by the system (e.g.
Page 122: Virus Vault
AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
Page 123 e-mail attachment that does not respond to the actual content of the attachment), it will be provided in this column. · Date of storage - date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface: ·...
Page 124: Avg Updates
Update manager component. Once you start the update, AVG will first verify whether there are new update files available. If so, AVG starts their downloading and launches the update process itself. During the update process you will get redirected to the Update interface where you can view the process progressing in its graphical representation as well as in an A V G File Server 2 0 1 1 ©...
Page 125 (update file size, received data, download speed, elapsed time, ...). Note: Before the AVG program update launch a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point.
Page 126: Event History
· Event date and time gives exact date and time the event occured · User states who initiated the event · Source gives the source component or other part of the AVG system that triggered the event A V G File Server 2 0 1 1 © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 127 · Event description gives brief summary of what actually happened Control buttons · Empty list - deletes all entries in the list of events · Refresh list - updates all entries in the list of events A V G File Server 2 0 1 1 © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved. 1 2 7...
Page 128: Faq And Technical Support
15. FAQ and Technical Support Should you have any problems with your AVG, either business or technical, please refer to the section of AVG website (http://www.avg.com). If you do not succeed in finding help this way, contact the technical support department by email.

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File server 2011

AVG FILE SERVER 2011 - REV 2011.01 User Manual

1 Introduction

2 AVG Installation Requirements

3 AVG Installation Options

4 AVG Installation Process

5 After Installation

6 AVG User Interface

7 AVG Components

8 AVG Settings Manager

9 AVG Server Components

10 AVG for Sharepoint Portal Server

11 AVG Advanced Settings

12 AVG Scanning

13 AVG Updates

14 Event History

15 FAQ and Technical Support

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