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Checking for updates and getting help
Cisco TelePresence recommends
notifications about the latest software and security updates. If you do not register your product, it is a
good idea to regularly check for software updates on the Cisco TelePresence web site. If you
experience any difficulties or unexpected results when using this version of the Lotus integration
software package, consult the online help for information on using the product.
If the documentation does not answer your question or you have a problem with one of our products,
refer to the Support sections of the web site which are kept up to date with the latest information from
Cisco TelePresence customer support
If the information on the web site does not help you to solve your problem, contact your reseller. Make
sure you have the following information ready:
The serial number and product model number of the unit
The software build number which can be found on the product user interface
Your contact email address or telephone number
Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide
registering your product
(www.tandberg.com
Checking for updates and getting help
to automatically receive SoftCare
> Support).
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Troubleshooting
