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Figure 19: Changing the log level
Currently you can set values from 0 (minimal debug) to 3 (all available debug). If you experience
problems and want to troubleshoot Cisco TMSXN, set this value to 3, click the Save and Close button
and restart the Lotus Domino Server.
Note: Increasing the log level may affect the performance of the Domino server.
TMS Admin view is not available
After a clean Cisco TMSXN installation or upgrade, the TMS Admin view might not be available under
the administrative role. This is due to a missing installation step. Please verify the following steps:
1.
Open Domino Administrator using a server administration ID.
2.
Open the Resource Reservation Database Video Conference Resources.
3.
Open Access Control for the database, and select File > Application > Access Control.
4.
Verify that the Admin and Create Resource check boxes are selected for the current
(Administrative) user ID or for the other user you are using for the Cisco TMSXN integration.
5.
If the Admin role is not available, click on the Roles tab and manually add a role called Admin
(figure below). Then return to step 4.
Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide
Troubleshooting Cisco TMSXN
Page 37 of 45
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Troubleshooting
