Upgrades; Uninstalling Cisco Tmsxe; Operational Changes When Using A Clustered Mail Server - Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - FOR MICROSOFT EXCHANGE 2.2 Administrator's Manual

Cluster Permissions tab, click Add and select your TMS-Service account. Grant the TMS-Service
account Full Control. Click OK to save the changes.
4. Install on the Active Node – You will perform the complete installation of Cisco TMSXE on the
Active Node of the cluster as if it were a stand-alone installation following the instructions under
the Installation and Upgrades section with the following exceptions:
a. When prompted to specify the Exchange Service User, select I want to use an existing
domain account and select the TMS-Service account you previously staged. When prompted
for the password for the Exchange Service User select the I have the password and will
provide it below option and enter the password previously created for the TMS-Service user.
The installer can not change or reset the Service User's password in Active Directory when
in clustered mode.
b. Note that you can not use replication for a Public Folder database hosted on a CMS server.
A Public Folder database can be on the CMS server, or off the CMS server, but not both.
5. Install on Passive Nodes – When the installation has been complete, you will repeat the Software
Installation steps only on each of the Passive Nodes. Follow the instructions in the Installation of
Server Software section on each of the passive nodes of the cluster with the following
exceptions
a. The installer will detect the presence of your existing Exchange Service Account. When
prompted for the password for this account, select the I have the password and will provide it
below option and enter the password previously created for the TMS-Service user.
b. Only perform the Server Software installation, the other steps of installation do not need to
be repeated.
c. Any Configuration Utility customizations on the Configuration and Resource Defaults tabs
must be repeated on each node by running the Configuration Utility on the node and
updating the settings.

Upgrades

To upgrade an existing Cisco TMSXE install on a Clustered Mailbox Server you must run the software
installation on each of the Cluster Nodes with the following exceptions:

Upgrade the Active Node in the Cluster first.

Run the software installation steps and when the installer detects the existing Exchange Service
account, select the I have the password and will provide it below option and enter the password
previously created for the TMS-Service user. The installer can not change or reset the Service
User's password in Active Directory when in clustered mode.

After installing the software on the Active Node, repeat the installation on each of the Passive
Nodes.

Uninstalling Cisco TMSXE

To remove Cisco TMSXE from a Clustered Mailbox Server, you must run the software uninstall
instructions on each node in the Cluster. You can follow the standard uninstall instructions in the
Uninstall section. When running the uninstall on each node, at least one of the nodes must be the
CMS active node to complete the uninstall and disable the sinks on resource accounts.

Operational Changes when using a Clustered Mail Server


The Cisco TMSXE software automatically follows the state of the Clustered Mail Server and takes
no interaction from the administrator to 'fail-over'. The Cisco TMSXE installation on each node
independently starts and stops as necessary.

The start-up tests ran when the Configuration Utility is opened will show the state of the current
node, Active or Passive. You can also see the node state in the Configuration Utility as the
Synchronizer button on the Operation tab will be disabled when the node is not the active node.

Unlike a stand-alone install where you should update the Exchange Side Service user password
via the Configuration tool, when in a clustered mode, you must update the password in Active
Directory first, and then update the Cisco TMSXE installation on each node. The configuration
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