Buick PARKAVENUE 1994 Manual page 306

STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Buick Customer Assistance Center by
calling 1-800-52 1-7300. In Canada, contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777
.
In Puerto Rico or U.S.
Virgin Islands, call 1-809-763- 13 15. In all other
overseas locations, contact GM North American Export
Sales in Canada by calling 1-905-644-41 12.
For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
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0
0
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0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed
previously i n order to give your inquiry prompt
attention. However, if you wish to write Buick, write to:
Buick Motor Division,
Customer Assistance Center,
902 E. Hamilton Avenue,
Flint, MI 48550.
A listing o f all Buick Zone Offices and offices outside
the U.S. which can assist you can also be found in the
Warranty and Owner Assistance Information booklet.
,
When contacting Buick, please remember that your
concern will likely be resolved in the dealership, using the
dealership's facilities, equipment and personnel. That is why
we suggest you follow Step One first if you have
a
concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment at its Customer Assistance
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) can communicate with Buick by dialing:
1 -800-TD-BUICK. (TDD users in Canada can dial
1-800-263-3830.)
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