Serverguide Problems - IBM 8676 - Eserver xSeries 335 Installation Manual

ServerGuide problems

The following table lists problem symptoms and suggested solutions.
Symptom
The ServerGuide Setup and
Installation CD will not start.
The SCSI RAID program cannot
view all installed drives, or the
operating system cannot be
installed.
The operating-system
installation program
continuously loops.
The ServerGuide program will
not start your operating-system
CD.
The operating system cannot be
installed; the option is not
available.
44
IBM xSeries 335 Type 8676: Installation Guide
Suggested action
v Ensure that the server is supported and has a startable (bootable) CD-ROM
drive.
v If the startup (boot) sequence settings have been altered, ensure that the
CD-ROM drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one drive is set as
the primary drive. Start the CD from the primary drive.
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v Ensure that the hard disk drive is connected properly.
Make more space available on the hard disk.
Ensure that the operating-system CD you have is supported by the ServerGuide
program. See the ServerGuide Setup and Installation CD label for a list of
supported operating-system versions.
Ensure that the operating system is supported on your server. If the operating
system is supported, either there is no logical drive defined (SCSI RAID systems)
or the ServerGuide System Partition is not present. Run the ServerGuide program
and ensure that setup is complete.