IBM 6219 - IntelliStation M - Pro User Manual page 78

Computer working
properly?
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the compatibility matrix
http://www.pc.ibm.com/us/compat/
intellistation/
Problem
solved?
No
Use the troubleshooting
information provided with
your computer to determine
the cause of the problem
and the action to take.
Problem
solved?
No
Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at
http://www.ibm.com/pc/support/
56
IBM IntelliStation M Pro Type 6219: User's Guide
Computer Support
Yes
at
Yes
Yes
Register and profile your computer
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register: http://www.ibm.com/pc/register/
Profile at http://www.ibm.com/pc/support/
View information about IBM Support
Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Yes
No
Problem
solved?
Hardware
Software
Hardware
or Software
problem?