Page 1 IntelliStation M Pro Type 6219 User’s Guide...
Page 3 IBM IntelliStation M Pro Type 6219 User’s Guide SC59-P566-40...
Page 4 89 and Appendix C, “Notices” on page 101. First Edition (December 2002) © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Page 5: Table Of Contents
Registering your computer....13 Using Access IBM..... . . 13 Creating an emergency recovery-repair diskette .
Page 6 ..... . 79 Universal Serial Bus (USB) port problems ....79 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 7 Creating an IBM Enhanced Diagnostics diskette... . 82 Using the IBM Enhanced Diagnostics diskette ... . 83 Using the recovery-repair diskette ....84 Recovering from a POST/BIOS update failure .
Page 8 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 9: Safety
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2002...
Page 10 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 11 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 12 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 13 Statement 23 CAUTION: Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted devices. >50 kg (110 lb) Declaración 23 PRECAUCIÓN: No coloque ningún objeto que pese más de 50 kg (110 libras) encima de los dispositivos montados en bastidor.
Page 14 Ne posez pas d’objet dont le poids dépasse 50 kg sur les unités montées en armoire. >50 kg Varningsmeddelande 23 VARNING: Placera inte något föremål som väger mer än 50 kg ovanpå rackmonterade enheter. >50 kg IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 15 Merknad 23 ADVARSEL: Ikke sett gjenstander som veier mer enn 50 kg oppå enheter som er montert i et kabinett. >50 kg Avviso 23 ATTENZIONE: Non poggiare oggetti che pesano più di 50 kg sulla parte superiore delle unità montate in rack.
Page 16 Anbring ikke genstande, der vejer mere end 50 kg, oven på enheder, der er monteret i rack. >50 kg Instrução 23 CUIDADO: Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos montados em rack. >50 kg (110 lbs) IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 17 Safety...
Page 18 · > 50 Kg IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 19 xvii Safety...
Page 20 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 21 Instrução 23 Safety...
Page 22 Instrução 23 CUIDADO: Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos montados em rack. >50 kg (110 lbs) IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 23: Chapter 1. Introducing The Intellistation M Pro Computer
IBM. Note: The illustrations in this document might differ slightly from your hardware. The latest version of this publication is available from the IBM Web site. Go to http://www.ibm.com and click Support & downloads. In the Technical support keyword search field, type 6219 and click Go.
Page 24 This publication, accessible through Access IBM and on the IBM IntelliStation Documentation CD, contains multilingual caution and danger statements. v IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation M Pro Type 6219 publications in Portable Document Format (PDF). IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 25: Features And Specifications
Features and specifications The following table provides a summary of the features and specifications of your IntelliStation M Pro Type 6219 computer. Depending on your model, some features might not be available, or some specifications might not apply. You can use the Configuration/Setup Utility program in your computer to determine the specific type of microprocessor that is on your system board.
Page 26: What Your Intellistation M Pro Computer Offers
Important: The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions about viewing the license agreement, see “Viewing the license agreement”...
Page 27: Preinstalled Software
This program provides a central menu of links on your desktop where you can easily access programs and utilities for many of the common tasks that you want to perform. You can start Access IBM from the Windows start menu if you do not have an Access IBM icon on your desktop.
Page 28: Software On Cd
Software on CD In addition to your IBM-preinstalled programs and device drivers, additional software is provided on the Device Drivers and IBM Enhanced Diagnostics CD or other CDs. You decide which programs to install based on your needs. Device Drivers and IBM Enhanced Diagnostics CD The diagnostic test programs are on the Device Drivers and IBM Enhanced Diagnostics CD that comes with your computer.
Page 29: Reliability, Availability, And Serviceability Features
System administrators can use System Migration Assistant (SMA) to remotely transfer configurations, profile settings, printer device drivers, and files from an IBM or non-IBM computer to supported IBM systems. Software Delivery Assistant You can use Software Delivery Assistant to create an image of a single set of applications that can be deployed to different user groups while taking into account the users’...
Page 30 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 31: Chapter 2. Operating Your Computer
When this LED is flashing, it indicates that the computer is off and still connected to an ac power source (standby mode). Power-control button Press this button to turn the computer on or off. © Copyright IBM Corp. 2002...
Page 32: Turning On The Computer
The computer can also be turned on in any of the following ways: IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 33: Using Preinstalled Software
v If a power failure occurs while the computer is turned on, the computer will restart automatically when power is restored. v When you plug in your computer for the first time, the Wake on LAN feature can turn on the computer. If your computer was previously turned on, it must be properly turned off for the Wake on LAN feature to turn on the computer.
Page 34: Installing Other Operating Systems
Access IBM. Use of your computer signifies acceptance of this agreement. Complete the following steps to view the license agreement: 1. Double-click the Access IBM icon on the Windows desktop. If the Access IBM icon is not available on your desktop, click start → Access IBM.
Page 35: Registering Your Computer
Double-click the Access IBM icon on the Windows desktop; then, click How do I... → Get Started → Registering your IBM computer. v Click start → All programs → IBM Information → Access IBM on the Windows desktop. v You can also register your computer on the World Wide Web at http://www.ibm.com/pc/register/.
Page 36: Creating An Emergency Recovery-Repair Diskette
Complete the following steps to create an IBM Enhanced Diagnostics diskette using Access IBM: 1. Double-click the Access IBM icon and click the How do I... tab; then, click Protect data. 2. Click Creating emergency diskettes → Diagnostics diskette. A help panel with instructions for creating a diagnostics diskette appears.
Page 37: Using Video Features
You can view and change monitor settings through your operating system using the instructions in the readme files on the Device Drivers and IBM Enhanced Diagnostics CD or in the c:\ibmtools\drivers\ directory on the hard disk. See your operating-system documentation for more information about monitor settings.
Page 38: Using Audio Features
Anti-intrusion features IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor, system memory modules, or hard disk drives. A cover lock is built into your computer to prevent the cover from being removed.
Page 39: Component Protection
Your computer has built-in virus protection that can be enabled through the IBM Configuration/Setup Utility program. This built-in protection checks for viruses in the boot record only. Also, Norton AntiVirus for IBM is available on the hard disk. Locking the keyboard You can lock the keyboard so that others are unable to use it.
Page 40: Managing Your Computer
For more detailed information about these tools or to download any of this software, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and click Go. From the Servers category under the Products column, click Intel processor-based;...
Page 41: Shutting Down Your Operating System
Software Migration Assistant Software Migration Assistant (SMA) enables administrators to remotely transfer configurations, profile settings, printer device drivers, and files from an IBM or non-IBM computer to supported IBM systems. v Software Delivery Assistant You can use Software Delivery Assistant to create an image of a single set of applications that can be deployed to different user-groups while taking into account the users’...
Page 42 You can press and hold the power-control button for more than 4 seconds to cause an immediate shutdown of the computer. You can use this feature to turn off the computer if the operating system stops functioning. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 43: Chapter 3. Configuring Your Computer
2. When the message Press F1 for Configuration/Setup, Press F12 for Boot Menu appears at the bottom of the screen during startup, press F1. (This prompt appears on the screen for only a few seconds. You must press F1 quickly.) © Copyright IBM Corp. 2002...
Page 44: Configuration/Setup Utility Menu Choices
You can also enable the computer to start from the network by enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent to customize the network as the first startable device in the startup sequence. v Date and Time IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 45: Using Passwords
Select this choice to set the system date and time. The system time is in a 24-hour format (hour:minute:second). v System Security Select this choice to set an administrator password or a system owner’s name. This choice appears only on the full Configuration/Setup Utility main menu. You can set the computer to prompt you for an administrator password or user password at startup.
Page 46 Change the position of the password check jumper as described in “Setting the password check jumper (JP1)” on page 25. v Remove the battery and then install the battery (see “Replacing the battery” on page 85). IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 47: Setting The Password Check Jumper (Jp1)
Setting the password check jumper (JP1) The following illustration shows the location of the password check jumper (JP1) on the system board. Password check jumper (JP1) CMOS clear jumper (JP3) Boot block jumper (JP2) Complete the following steps to set the password check jumper (JP1): 1.
Page 48: Using The Scsiselect Utility Program (Some Models)
Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 49: Using The Boot Menu Program
You can view or change the following controller settings: – Host Adapter SCSI ID Select this choice to view the SCSI controller ID, normally 7. – Host Adapter SCSI Termination This choice is set to Enabled and cannot be changed. –...
Page 50: Configuring The Gigabit Ethernet Controller
For the latest device drivers and information about configuring your Gigabit Ethernet controller, go to http://www.ibm.com/pc/support/ on the World Wide Web. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 51: Chapter 4. Installing Options
The blue color on components and labels identifies touch points, where you can grip a component, move a latch, and so on. v For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.
Page 52: Major Components Of The Computer
The following illustration shows the major components in the computer. Rear adapter retention bracket Memory modules shield Filler Microprocessor panel System board Drive cage Front adapter retention bracket Support bracket Cover Keylock button IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 53: System-Board Option Connectors
System-board option connectors The following illustration shows the system-board connectors for user-installable options. Microprocessor DIMM 2 DIMM 4 and fan (U6) DIMM 1 DIMM 3 PCI 1 Mini - PCI PCI 2 Battery PCI 3 PCI 4 PCI 5 Chapter 4. Installing options...
Page 54: System-Board Internal Connectors
(PRI IDE) (CN11) Password check jumper (JP1) CMOS clear jumper (JP3) Intrusion switch (CN22) Boot block SCSI LED ® Wake on LAN System jumper (JP2) connector connector error LED (CN20) (CN4) (CN25) IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 55 The IDE models have a shorter extender card, as shown in the following illustration. Extender card Chapter 4. Installing options...
Page 56: System-Board External Connectors
To remove the side cover, you might find it easier to lay the computer on its side. If you do, move the stabilizing feet so that they do not break (see “Moving the stabilizing feet”). IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 57: Removing And Installing The Support Bracket
Complete the following steps to remove the side cover of the computer: 1. Review the safety information beginning on page vii. 2. Turn off the computer and all attached devices (see “Turning off the computer” on page 19). 3. Disconnect all external cables and power cords. 4.
Page 58: Working With Adapters
Some models come with a IEEE 1394 (FireWire) adapter installed in the mini-PCI slot. If your computer did not come with a IEEE 1394 (FireWire) adapter installed, do not install any adapter in the mini-PCI slot. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 59: Installing An Adapter
For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer. Installing an adapter Note: The AGP Pro slot and PCI slots 1, 2, and 3 must be empty for you to access the IEEE 1394 (FireWire) adapter in the mini-PCI slot.
Page 60 35). 15. Replace the side cover (see “Replacing the side cover” on page 47). 16. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 61: Cabling An Optional Scsi Adapter
Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives.
Page 62: Installing Internal Drives
PCI adapter slot cover in the event you later remove the option. 6. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.
Page 63: Preinstallation Steps
Preinstallation steps Some of these steps are required only the first time you install a hard disk drive in a specific bay. 1. Review the safety information beginning on page vii, “Installation guidelines” on page 29, and the documentation that comes with your drive. 2.
Page 64 35). 14. Replace the side cover (see “Replacing the side cover” on page 47). 15. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 65 Installing a hard disk drive in bay 5, 6, or 7 Bays 5, 6, and 7 are in the drive cage. The drive cage is behind the front of the adapter-support bracket. Note: When installing options, you might find it easier to work with the computer lying on its side.
Page 66: Power And Signal Cables For Internal Drives
- An Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard disk drive to the SCSI connector on the system board. This cable has four additional connectors for attaching more internal SCSI devices. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 67: Installing Memory Modules
(ECC) DIMMs. These DIMMs must be compatible with the latest PC2100 SDRAM unbuffered DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.
Page 68: Installing A Security Rope Clip
After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer. Before you begin, obtain the following items: v A flat-blade screwdriver v An adjustable wrench IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 69: Replacing The Side Cover
v A 19 mm (0.75 in.) rope clip or wire rope (similar to National Manufacturing No. 3230, Stock No. 176-735) v Threaded nuts that fit the rope clip v A security cable v A lock, such as a combination lock or padlock Complete the following steps to install a rope clip: 1.
Page 70: Connecting External Options
3. Follow the instructions that come with the option to prepare it for installation and to connect it to the computer. Note: If you are attaching a SCSI device, see “Ultra320 SCSI connector” on page 52 for SCSI ID and cabling information. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 71: Input/Output Connectors
Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has the following input/output (I/O) connectors: v One audio line in v Two audio line out v Two audio microphone v One Ethernet v Two IEEE 1394 (FireWire) (some models) v One keyboard v One mouse...
Page 72: Auxiliary-Device (Pointing-Device) Connector
6-pin IEEE 1394 (FireWire) connector on the rear of the computer. Use these connectors to connect IEEE 1394 (FireWire) devices. The following illustrations show the IEEE 1394 (FireWire) connectors. 4-pin IEEE 1394 (FireWire) connector (front) IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 73: Keyboard Connector
IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional.
Page 74: Ultra320 Scsi Connector
If you plan to attach external SCSI devices, you must order an optional PCI SCSI adapter and external cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED connector on the system board.
Page 75: Video Connector
Video connector The Accelerated Graphics Port (AGP) adapter, which is in the AGP slot on the system board, provides the video connector. This connector is on the rear of the computer. Use the video connector to connect a monitor or other display. The following illustrations are examples of different video connectors.
Page 76 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 77: Chapter 5. Solving Problems
(POST)” on page 57 for more information. v Diagnostic programs The system diagnostic programs are on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary methods of testing the major components of your computer. See “Diagnostic programs and error messages”...
Page 78 Register and profile your computer properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
Page 79: Power-On Self-Test (Post)
Power-on self-test (POST) When you turn on the computer, the power-on self-test (POST) performs a series of tests to check the operation of system components and some of the installed options. If POST finishes without detecting any problems, the first window of your operating system or application program appears.
Page 80 If this occurs and the Boot Fail persists, call for Count feature in the Start Options of the IBM service. Configuration/Setup Utility program is set to Enabled (its default setting), you must restart the computer three times to force the system BIOS to reset the memory connector from Disabled to Enabled.
Page 81: Post Error Messages
If you did not add, remove, or change the location of a device, a device is probably failing. Running the Diagnostic program might isolate the failing device. See “Creating an IBM Enhanced Diagnostics diskette” on page 82 and “Using the IBM Enhanced Diagnostics diskette”...
Page 82 1. If you just installed memory, verify that the new memory is correct for your computer. Also verify that the memory is installed and seated correctly. 2. If the problem remains, call for service. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 83 Table 3. POST error messages (continued) POST message Description An error was detected in the L2 cache of one of the microprocessors. Action: Take the following steps to correct the problem: 1. If you just installed a microprocessor, verify that the microprocessor is installed and seated correctly.
Page 84 An error occurred during the testing of the video controller on the system board. This error can be caused by a failing system board or a failing video adapter (if one is installed). Action: Call for service. 2462 A video memory configuration error occurred. Action: Call for service. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 85 Table 3. POST error messages (continued) POST message Description 5962 An IDE CD-ROM configuration error occurred. Action: Check the signal and power cable connections to the CD-ROM drive. If the problem remains, call for service. 8603 An error occurred during the mouse (pointing device) controller test. The addition or removal of a mouse, or a failing system board can cause this error.
Page 86 Action: No action is required. This message appears each time ac power is restored to the computer after an ac power loss. Other Numbers POST found an error. Action: Follow the instructions on the screen. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 87: Diagnostic Programs And Error Messages
Diagnostic programs and error messages The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your computer. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
Page 88: Text Messages
A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/ on the World Wide Web.
Page 89: Diagnostic Error Message Tables
Complete the following steps to view the test log. Note: If you are already running the diagnostic program, begin with step 4. 1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM Enhanced Diagnostics CD. 2. Shut down your operating system and restart the computer.
Page 90 Replace the indicated fan. (where n is the number of the failing fan) Temperature sensed on system board is out of Call for service. range Status display Failed Any failure message Call for service. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 91 Code Function Result Text message Action System memory Failed DIMM is in location DIMM n 1. Reseat the failing DIMM. (where n is the number of the socket that 2. If the problem contains the failing DIMM) remains, replace the DIMM.
Page 92 2. Replace the hard disk drive. 3. Call for service. Aborted Could not establish drive parameters 1. Check the cables and power connections to the drive. 2. Replace the hard disk drive. 3. Call for service. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 93 Code Function Result Text message Action Magnetic tape Aborted Test setup error: No tape drive found 1. Check the cables and drive power connections to the drive. 2. See the information provided with the tape drive. 3. See the error messages and text in the PC-Doctor error log for detailed...
Page 94: Small Computer System Interface (Scsi) Messages
If you receive a SCSI error message when running the SCSISelect Utility program, one or more of the following might be causing the problem: v A failing SCSI device (adapter or drive) v An improper SCSI configuration IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 95: Pc-Doctor For Windows
v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable To solve the problem, verify that: v The external SCSI devices are turned on. External SCSI devices must be turned on before the computer.
Page 96: Cd-Rom Drive Problems
2. If the hard disk drive diagnostic test runs successfully, replace the drive you removed with a new one. If the problem remains, call for service. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 97: General Problems
General problems General problem symptom Suggested action Problems such as broken cover Call for service. locks or indicator LEDs not working Intermittent problems Intermittent problem symptom Suggested action A problem occurs only Verify that: occasionally and is difficult to v All cables and cords are connected securely to the rear of the computer and detect.
Page 98: Memory Problems
Suggested action Testing the monitor. See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) The screen is blank. Verify that: v The computer power cord is plugged into the computer and a working electrical outlet.
Page 99: Option Problems
1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
Page 100: Parallel Port Problems
2. The printer signal cable is connected to the correct serial or parallel port on the computer. Note: Non-IBM printer cables might cause unpredictable results. 3. You have assigned the printer port correctly in your operating computer or application program.
Page 101: Serial Port Problems
Serial port problems Serial port symptom Suggested action The number of serial ports Verify that: identified by the operating v Each port is assigned a unique address by the Configuration/Setup Utility system is less than the number program and none of the serial ports is disabled. of serial ports installed.
Page 102: Software Error Messages
If you received any error messages when using the software program, see the information that comes with the software for a description of the messages and solutions to the problem. If the problem remains, contact your place of purchase. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 103: Troubleshooting The Ethernet Controller
Product Recovery program will be lost. If your hard disk drive, including the partition where the Product Recovery program resides, becomes damaged or you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover your preinstalled operating system, application programs, and device drivers.
Page 104: Recovering Or Installing Device Drivers
Use the following information and instructions to create and use an IBM Enhanced Diagnostics diskette. Creating an IBM Enhanced Diagnostics diskette You can use one of the following methods to create an IBM Enhanced Diagnostics diskette: v Create a diskette using Access IBM...
Page 105: Using The Ibm Enhanced Diagnostics Diskette
1. Double-click the Access IBM icon and click the How do I... tab; then, click Protect data. 2. Click Creating emergency diskettes → Diagnostics diskette. A help panel card with instructions for creating a diagnostics diskette appears. 3. Follow the instructions on the screen to create the diskette.
Page 106: Using The Recovery-Repair Diskette
Product Recovery program. Use a Product Recovery CD to access the Product Recovery program. To obtain a Product Recovery CD, contact IBM. See Appendix A, “Getting help and technical assistance” on page 87 for details.
Page 107: Replacing The Battery
To avoid possible danger, read and follow the information in “Safety” on page vii. To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Chapter 5. Solving problems...
Page 108 7. Replace the cover and connect the cables. 8. Turn on the computer. 9. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 109: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ™...
Page 110: Software Service And Support
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Page 111: Appendix B. Warranty Information
1. parts and labor during the first year of the warranty period 2. parts only, on an exchange basis, in the second and third years of the warranty period. IBM will charge you for any labor it provides in performance of the repair or replacement.
Page 112: Warranty Service And Support
IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
Page 113: Purchasing Additional Services
International Warranty Service (IWS) is available during the warranty period. Eligible IBM systems are identified by their four-digit machine types. You can obtain IWS through the service delivery method (such as depot, carry-in, or on-site) provided in the servicing country or region. Service methods and procedures vary by country or region, and some service or parts might not be available in all countries and regions.
Page 114: Ibm Statement Of Limited Warranty Z125-4753-06 8/2000
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
Page 115 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Page 116: Part 2 - Country-Unique Terms
“Machine” includes Machine Code and Licensed Internal Code. This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE);...
Page 117 Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation. Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods...
Page 118 2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM’s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
Page 119 Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of...
Page 120 IBM with fraud or gross negligence and for express warranty. The following sentence is added to the end of item 2: IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
Page 121 Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
Page 122 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 123: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 124: Trademarks
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel Corporation in the United States, other countries, or both.
Page 125: Electronic Emission Notices
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 126: Industry Canada Class B Emission Compliance Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 127 IBM power cord part Used in these countries and regions number 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,...
Page 128 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 129: Index
SCSI requirements 52 removing 34 system-board external connectors 34 replacing 47 system-board internal connectors 32 creating CD-ROM drive an emergency recovery diskette 14 eject button 9 an enhanced diagnostics diskette 14 installing 40 CD-ROM problems 74 © Copyright IBM Corp. 2002...
Page 130 65 drive in bays 2 or 4 41 Ethernet drives in bays 5, 6, or 7 43 cabling 50 internal drives 40 connector pin-number assignments 50 memory modules 45 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 131 installing (continued) notices (continued) options 29 electronic emission 103 other operating systems 12 FCC, Class B 103 security rope clip 46 installing drives bays 5, 6, and 7 43 intermittent problems 75 operating system internal recovering 81 drive bays 40 operating your computer 9 drives, installing 40 option problems 77...
Page 132 IBM Director Agent 18 description 52 Remote Deployment Manager 18 location 32 Software Delivery Assistant 19 SCSI controller cabling 39 System Migration Assistant (SMA) 19 SCSISelect Utility program Wake on LAN 18 menu choices 26 IBM IntelliStation M Pro Type 6219: User’s Guide...
Page 133 17 Configuration/Setup Utility program 21 system reliability 29 Enhanced Diagnostics diskette 83 IBM Setup Utility program 21 passwords 23 Product Recovery program 81 recovery-repair diskette 84 tape drive, installing 40 SCSISelect Utility program 26 test log 67...
Page 136 Part Number: 59P5664 Printed in the United States of America. 59P5664...

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Intellistation m pro

IBM 6219 - IntelliStation M - Pro User Manual

Safety

Chapter 1. Introducing the Intellistation M Pro Computer

Chapter 2. Operating Your Computer

Chapter 3. Configuring Your Computer

Chapter 4. Installing Options

Chapter 5. Solving Problems

Appendix A. Getting Help and Technical Assistance

Appendix B. Warranty Information

Appendix C. Notices

Quick Links

Troubleshooting

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Summary of Contents for IBM 6219 - IntelliStation M - Pro

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Table of Contents