1.
From Windows, right-click the My Computer icon.
2.
Click the Properties button, displaying the System Properties window.
3.
Go to the Hardware tab.
4.
Click Device Manager to display the Device Manager window. Select View > Devices by
Type to list the system devices.
5.
Expand the Other Devices entry.
6.
Scan the listed devices, verifying that no device displays a yellow bang (!) or a question
mark (?).
•
A yellow bang (exclamation mark) indicates a hardware problem, a device driver
problem, a missing .ini file, or a resource conflict with the flagged device.
•
A question mark indicates that Windows has received information that the flagged
device is installed but cannot find it or recognize it.
NOTE:
Manager when hidden devices are enabled. The yellow bang appears only if the Show
hidden devices option is enabled under the Non-Plug and Play Drivers in the Device
Manager.
If no serial legacy device is found in the system, the OS generates a yellow bang for the Serial
option. HP Integrity rx8620 and rx7620 servers do not have legacy serial devices, so this
error always occurs. The bang does not indicate faulty hardware in this case.
7.
If any device is flagged with either fault indicator (bang or question mark), insert the HP
Smart Setup CD in the CD drive. Accept the End User Licensing Agreement.
8.
Right-click the flagged device and select Update Driver from the context menu.
9.
In the Hardware Update Wizard screen, select Install the software automatically and click
Next.
10. If you see a warning dialog stating the driver is not digitally signed, ignore it. This is not an
issue, so click Next to continue.
11. When successful installation is indicated, click Finish.
Install the Integrity Support Pack (ISP)
NOTE:
This procedure describes how to install the Support Pack locally onto the same system
that the SmartSetup CD is inserted into. If you want to install the Support Pack onto one or more
systems remotely, over a network, refer to the procedures described in the HP Smart Update
Manager (HP-SUM) User Guide found on your SmartSetup CD.
To install the Integrity Support Pack, complete the following steps:
1.
Insert the HP Smart Setup CD into the CD or DVD drive of the target machine. The Smart
Setup CD starts running and the License Agreement screen appears.
2.
Click Agree to accept the license agreement. The HP Smart Setup Welcome screen appears.
3.
Click the Software tab.
4.
Click the Integrity Support Pack link at the top of the column on the left.
5.
Click the Install the Integrity Support Pack for Windows Server 2003 for Itanium based
Systems link.
6.
At the first Security Warning pop-up screen, click Run.
7.
At the second Security Warning pop-up screen, click Run again.
8.
HP Smart Update Manager (HP-SUM) starts running. In the Select Installation Host(s) screen,
select Local Host and click Next.
9.
The Discovery Progress screen appears as HP-SUM checks the local system to see which
items are already installed. When the discovery process finishes, the Select Bundle Filter
52
Installing the OS
A yellow bang might appear under Non-Plug and Play Drivers in the Device
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