T E C H N I C A L I N F O R M A T I O; Troubleshooting - ScanSoft OMNIPAGE 15 Manual

Technical information
This chapter provides troubleshooting and other technical information
about using OmniPage 15. Please also read the online Readme file and
other help topics, or visit the ScanSoft web pages.

Troubleshooting

Although OmniPage is designed to be easy to use, problems sometimes
occur. Many of the error messages contain self-explanatory descriptions of
what to do – check connections, close other applications to free up
memory, and so on.
Please see your Windows documentation for information on optimizing
your system and application performance.
On supported file formats, see the Online Help.
Solutions to try first
Try these solutions if you experience problems starting or using
OmniPage:
◆
Make sure that your system meets all the listed requirements.
See "System requirements" on page 9.
◆
Make sure that your scanner is plugged in and that all cable
connections are secure.
◆
Visit the support section of ScanSoft's web site at
www.scansoft.com. It contains Tech Notes on commonly
reported issues using OmniPage. Our web pages may also offer
assistance on the installation process and troubleshooting.
Technical information 83