Cisco SMART BUSINESS COMMUNICATIONS SYSTEM - FEATURE REFERENCE GUIDE 12-2010 Feature Reference page 20

Message
properties
(envelope)
customization
Monitor mode
Monitor-line
speed dial
MTP
Multiple lines
per phone
Multi-site
Music on hold
New voicemail
subscriber
feature
Network Time
Protocol (NTP)
reference
Night service
Octo-lines
Off-premises
extension
On-hook
dialing
On-hook
transfer
Online help
Outgoing call
restrictions
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Voice-system This systemwide option lets you choose the information about each voicemail message that is played (envelope
features information) before the message is played. Options include sender, time and date, receive date (if more than 30
minutes from send time), message number, priority, and type.
Users, You can assign a button on your IP phone to show the idle or busy status of a shared directory number. Also
phones, and known as busy lamp field (BLF), in this case this feature is only for a directory number, not a phone. You should
extensions use watch mode to show the status of the phone.
Users, You can assign a button on your IP phone to show the idle or busy status of another directory number on the
phones, and system; this feature is also known as BLF with an additional option to have the Idle button act as a speed-dial
extensions button to call that phone. For example, an administrator will use the monitor-line speed dial feature to watch the
supervisor's phone, and can press the button when idle to easily call the supervisor.
Voice-system Media termination point (MTP) is an IP phone feature that forces all RTP voice streams to transverse though the
features Cisco Unified Communications 500 unit (like a proxy) for proper call handling with NAT and firewalls.
Users, Multibutton IP phones offer the option to support more than one directory number per phone. Cisco Unified
phones, and Communications 500 also supports up to 10 directory numbers on a per-button basis using overlays.
extensions
Voice-system Multi-site is the common name for the ability to connect multiple UC or SR 500s across the internet using VPN
features connection(s). The VPN connection(s) encrypt data, voice and video traffic for secure communications.
You can connect up to 5 sites using a full-mesh topology. That means each site can have up to 4 direct VPN
connections to other sites.
Voice-system Outside callers placed on hold will hear recorded music. The source can be a WAV file saved to flash memory or
features a live source. Only one source for all phones is supported.
Voice-system New voicemail users when first calling in to the system are given a minitutorial on use, recording their voice name,
features recording a greeting, and setting a PIN.
Voice-system Cisco Unified Communications 500 needs the current time and date to show on IP phones and time stamp for
features voice messages. NTP reference service allows the application to get the current time and date from an external
server, which allows all devices in a network to be kept synchronized.
Voice-system You can configure a different set of phones to ring when night service is enabled. You can activate night service
features by dialing a code, using speed dial, or automatically setting it for certain days of week and hours per day.
Users, The octo-line feature supports up to eight active calls (octo) per directory number assigned to a button. This
phones, and feature is supported on Cisco Unified IP Phone 794x, 796x, and 797x models.
extensions
Users, The Cisco Unified Communications 500 system supports remote teleworker phones and off-premises phones.
phones, and The phones can be IP-based using VPN or analog using telco-provided wiring.
extensions
Users, An IP phone user can dial a number (internal or external) without going off hook.
phones, and
extensions
Users, The call transfer feature supports the on-hook (hangup) action as a possible last step to complete a call transfer.
phones, and
With the on-hook transfer implementation, user B can hang up after dialing the number of user C, and the transfer
extensions
completes.
Voice-system Online help is a detailed, transparent help function embedded in Cisco Configuration Assistant that provides an
features extensive glossary and powerful search engine that helps you quickly and easily find the information you need to
apply specific settings. With these online help features, you often can troubleshoot and resolve problems without
having to call for technical support.
Voice-system The class-of-restrictions (COR) feature allows you to deny certain call attempts based on the incoming and
features outgoing class of restrictions provisioned on the dial peers. This function provides flexibility in network design,
allows you to block calls (for example, to 900 numbers), and applies different restrictions to call attempts from
different originators.
COR is used to specify which incoming dial peer can use which outgoing dial peer to make a call. You can
provision each dial peer with an incoming and an outgoing COR list. The incoming COR list indicates the
capability of the dial peer to initiate certain classes of calls. The outgoing COR list indicates the capability required
for an incoming dial peer to deliver a call through this outgoing dial peer. If the capabilities of the incoming dial
peer are not the same or are a superset of the capabilities required by the outgoing dial peer, the call cannot be
completed using this outgoing dial peer.
Feature Description Guide
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