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Summary of Contents for Cisco SMART BUSINESS COMMUNICATIONS SYSTEM - FEATURE REFERENCE GUIDE 12-2010
- Page 1 Cisco Smart Business Communications System Feature Reference Guide December 2010...
- Page 2 ● Troubleshooting This document lists Cisco SBCS system features that can be configured using Cisco Configuration Assistant versions 2.2(5) and 3.0. Feature configuration information is categorized by network and voice, switching, wireless, and security. A comprehensive, A-to-Z guide to SBCS system features is also included. For device- and platform-specific features, see the data sheets and platform reference guides available on Cisco.com (www.cisco.com/go/sbcs)
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Page 3: Section One: Feature Comparisons By Release
Section One: Feature Comparisons by Release Cisco Configuration Assistant Network and Voice Feature Support Table 1 lists network and voice features that are supported by Cisco Configuration Assistant versions 2.2(5) and 3.0. Table 1. Cisco Configuration Assistant Network and Voice Feature Support... - Page 4 Cisco Configuration Assistant 3.0 adds support for call hold audible alert settings. Hunt groups Includes sequential, peer, simultaneous (call blast), and longest idle hunt group types © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 27...
- Page 5 Cisco Configuration Assistant 2.2(5) adds support for editing the description displayed in the phone header Overlay DN Cisco Configuration Assistant 2.5 adds support for configuring an © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 27...
- Page 6 AA script, which supports configuration of an optional drop-through number. Separate prompts and actions for open/closed hours © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 27...
- Page 7 View detailed reports for phones and extensions, hunt groups, call monitoring and reporting blast groups, TFTP server files, dial peers, translation profiles, SIP © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 27...
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Page 8: Configuration Assistant
Dynamic DNS (DDNS) Quality of service (QoS) traffic shaping Cisco Configuration Assistant Switching Feature Support Table 2 lists the switching features that are supported by Cisco Configuration Assistant 2.2(5) and Cisco Configuration Assistant 3.0. Table 2. Cisco Configuration Assistant Switch Feature Support... - Page 9 (configurable using Cisco Configuration Assistant only). On ESW 500 Series switches, this functionality is provided by setting the Smartports role to Other and using port mirroring. © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 9 of 27...
- Page 10 Layer 2 LAN ports dynamically to forward multicast traffic only to those ports that want to receive it. Cisco Configuration Assistant Wireless Feature Support Table 3 lists the wireless features that are supported by Cisco Configuration Assistant 2.2(5) and Cisco Configuration Assistant 3.0. Table 3.
- Page 11 Wireless-G mode Cisco Configuration Assistant Security Feature Support Table 4 lists the security features that are supported by Cisco Configuration Assistant 2.2(5) and Cisco Configuration Assistant 3.0. © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
- Page 12 Collect firewall/NAT and VPN debug logs. Monitoring EzVPN client and server, site-to-site VPN, SSL VPN, firewall, NAT, and VPN status reports. © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 12 of 27...
- Page 13 Cisco Configuration Assistant 2.2 can launch the web GUI of Bonjour discovered devices that are not natively supported in Cisco Configuration Assistant. © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 13 of 27...
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Page 14: Section Two: Sbcs Feature Descriptions
Acct softkey, enter the account code using the phone keypad, and then press the # key to notify the Cisco Unified Communications 500 that you have entered the last digit of the code. - Page 15 500. You can use this information for activities such as generating billing records and network analysis. The feature captures accounting data in the form of CDRs containing attributes defined by Cisco. The feature can send CDRs to a RADIUS server, syslog server, or to a file in comma-separated value (CSV) format for storing to flash memory or an FTP server.
- Page 16 Cisco IP Users, Cisco IP Communicator is the Windows softphone client that is supported on the system. It typically acts as a Communicator phones, and remote teleworker phone for users at remote sites (teleworkers). extensions Conference Voice-system Gain control on conference calls keeps the volume for callers at the same volume for ease of use.
- Page 17 The IP phone header bar, or top line, of a Cisco Unified IP Phone normally replicates the text that appears next to extensions the first line button. The header bar can contain a user-definable message instead of the extension number. For example, the header bar can be used to display a name or the full E.164 number of the phone.
- Page 18 FXO port from the PSTN is transferred or forwarded by a phone back out to the PSTN (for example, an outside caller makes a call to a Cisco Unified Communications 500 phone and the call is forwarded to the callee’s cell phone), the application reoriginates the call and routes it back out to the PSTN through another FXO port.
- Page 19 The Cisco Unified IP Phone 7940, 7960, and extensions 7970 models support one to eight calls per button; the Cisco Unified IP Phone 7931 supports only one call; and the Cisco Unified Communications 500 Series phones support one or two calls per button.
- Page 20 Network Time Voice-system Cisco Unified Communications 500 needs the current time and date to show on IP phones and time stamp for Protocol (NTP) features voice messages. NTP reference service allows the application to get the current time and date from an external reference server, which allows all devices in a network to be kept synchronized.
- Page 21 PBX, similar to that of a keyswitch, or a hybrid of both. The Cisco Unified Communications 500 Series provides significant flexibility in this area, but you must have a clear understanding of the model that you choose.
- Page 22 Phone labels are configurable text strings that can be displayed instead of extension numbers next to line buttons phones, and on a Cisco Unified IP Phone. By default, the number that is associated to a directory number and assigned to a extensions phone is displayed next to the applicable button.
- Page 23 You can configure analog voice ports (FXS) to be controlled by the call-control agent using the same protocol that controlled phones, and is used to communicate with IP phones. The FXS ports appear as IP phones to the Cisco Unified analog (FXS) extensions...
- Page 24 Cisco Unified Communications 500 at a remote site or a SIP server hosted by a SIP provider. A dial plan is a set of dial patterns that SIP phones use to determine when digit collection is complete after you go off-hook and dial a destination number.
- Page 25 This feature allows you to prevent specified phones from making long-distance (toll) calls. restrictions features Touchscreen Users, You can press the phone screen to choose menu items, softkeys, and feature tabs (on Cisco Unified IP Phones phones, and with touch-sensitive phone screens). extensions Trace...
- Page 26 During a voicemail session you can listen once again to a deleted voicemail message. messages features Vibration alert Users, This feature is supported on Cisco Unified IP Phone 7921 and 7925 models for incoming calls; it is also referred to phones, and as vibration mode. extensions Video...
- Page 27 Cisco Unified Video Advantage offers a Cisco Video Advantage camera (or third-party USB camera) plus Windows software. The camera is connected to the Windows PC, and the PC is connected to the Cisco Unified IP Phone 7900, which is then connected to the network. When you make a call from one video-enabled endpoint (within the site, or site to site over the WAN), video is displayed automatically.
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