Introduction - D-Link DVG-3104MS - VoiceCenter PSTN Gateway User Manual

Section 1 - Product Overview

Introduction

D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with
support for up to 50 users. VoiceCenter is an IP-based phone system that provides numerous advantages over traditional PSTN
(analog) phone systems. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to
install, manage, and maintain. VoiceCenter is also portable - businesses that need to relocate offices can take the phone system
along. In addition, VoiceCenter provides state-of-the-art features such as Voice-activated Dialing, built-in Automated Attendant for
answering and routing calls, Call Logs for managing phone usage, and Automatic Phone and Gateway Discovery allowing for a
simplified setup process.
VoiceCenter is a scalable solution that supports up to 50 IP Phones and Users on a network. There are no fees or licenses required
for adding more phones to the system. Thus, as your company grows and hires new employees, you only need to purchases more
phones.
The DVG-3104MS 4-Port PSTN Gateway plays a vital role in the D-LInk VoiceCenter phone solution because it is responsible for
bridging and routing outside PSTN lines into the VoiceCenter internal IP-based phone system. The DVG-3104MS provides four
PSTN (FXO) ports for connecting up to four phone lines* and one 10/100 Ethernet port for connecting to a network. A total of up to
50 landlines* can be added to a VoiceCenter phone system. Both the DVX-2000MS-5 and DVX-2000MS-10 VoiceCenter bundles
include one DVG-3104MS and more units can be added to the system without paying additional fees or purchasing licenses. Simply
add more DVG-3104MS Gateways as needed to support additional phone lines.
Because the entire phone system is designed with simplicity in mind, installing additional DVG-3104MS Gateways to an existing
phone system is a breeze. Once a network and new phone lines are connected to the DVG-3104MS, you can use the Microsoft
Response Point software to easily add and configure the new phone lines for VoiceCenter. The way the DVG-3104MS handles
inbound and outbound call is transparent to VoiceCenter users. It is virtually the same as accepting or making calls from an analog
telephone.
The D-Link DVG-3104MS 4-Port PSTN Gateway, which is part of VoiceCenter, is ideal for today's productivity and efficiency-minded
small to medium-sized business that enables integration of reliable PSTN phone lines to a state-of-the-art IP-based phone system
that is easy to install and use.
*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.
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