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Troubleshooting Guide
Heating System
Symptom
Problem
Does not heat
1.
2.
3.
1.
Too hot
2.
Flashing
Possible temperature sensor
failure
temperature of
34°F (-16.6° C)or
134°F (56.6° C)
appears on the
display
Water level
Hot Tub
Temperature
erratic
Electrical System
Symptom
Problem
No power
Will not turn on
– in any mode
Turns on by itself
Normal automatic daily
power filtration, or anti-
freeze cycle
Light is out
Burned out bulb
Pump shuts
1.
down
unexpectedly
2.
while in use
3 flashing LEDs
Possible sensor errors
appear on the
Top Side Control
32
2002 Dimension One Spas Export Owner's Manual
Corrective Action
Temperature setting is
1.
too low
Dirty filter
2.
Flow switch malfunction
3.
Temperature setting is to
1.
high
High limit tripped
2.
Call for service
Fill hot tub to 1" (2.54 cm) to 2" (5.08 cm) above bottom of the tile line
Corrective Action
Check circuit breaker and/or GFCI
No action required
Replace bulb
Automatic timer
1.
Push JETS pad again to start another cycle
has shut pump off
Motor over-heated
2.
If pump(s) will not restart when JETS pad is pushed, call for service
and automatic
protective device
Make sure that the equipment panel vent area is not blocked. Vent blockage can
has shut down
cause serious damage to your equipment.
pump(s)
1.
Check water level
2.
Clean filter
If problem persists:
1.
Turn off power
2.
Restart the system
If problem persists:
Call for service
Turn up the thermostat
Clean filter
Call for service
Turn down the thermostat
Call for service
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