Do you have a question about the Spa and is the answer not in the manual?
Questions and answers
Brent Buttars
May 27, 2025
Turn spa off for eight days while out of town. Flipped circuit breaker. Jets turn on for a few seconds stop and turn on a few seconds and repeats over and over
Screen has three - - - lines no error code
LIGHT BULB REPLACEMENT ........................31 SURFACE CARE FOR ULTRALIFE® AND COLORED SHELLS ..............31 Dimension One “Envirotect”™ Skirts and Vinyl Covers ..............32 Care for the Wood Spa Cabinet ....................32 SPECIAL COLD WEATHER INSTRUCTIONS....................32 Springtime Startup of a Winterized System ..................32 TROUBLESHOOTING GUIDE ........................33...
• the light housing cover. To Reduce the Risk of Injury: The water in a spa should never exceed 104° F (40° C). Water • temperatures between 100° F (38° C) and 104° F (40° C) are considered safe for a healthy adult.
• Use the spa straps and clip tie downs to secure the cover when not in use. This will help to discourage unsupervised children from entering the spa and keep the spa cover secure in high wind conditions.
DO test water temperature with your hand before entering to be sure that it’s comfortable. • DO keep the spa cover closed when the spa is not in use. This is important for safety and for economical spa operation. Don’t •...
Dimension One Spas – Reflections Owner’s Manual Warning Signs Each spa has been provided with a Warning Sign and an Important Notice label. This label outlines safety precautions. This sign should be permanently placed in a location that is visible to the spa user. Replacement signs can be obtained from:...
The GFCI should be OFF before you fill your spa. You can manually turn off power to the spa any time by using the GFCI. Just push the switch to the OFF position.
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Then check to ensure that the gate valves (arrows on the illustration) on the pump(s) are in the open position (handles fully extended). 8. Inside the spa, remove the bleeder valve(s) located in the skimmer area (see picture at right) to allow air to escape from the pump(s) while you are filling the spa.
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12. Once the spa is filled, turn on the GFCI circuit breaker. Flashing dashed lines will appear for 30 seconds on the Display Window followed by the current water temperature (flashing).
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Depending upon the size of the hot tub and the size of the circuit breaker used, your spa will heat at approximately 3° F (≅1.65° C) to10° F (≅5.5° C) per hour. 16. After completing the above steps, see the Water Care Guide (provided separately) to ensure proper water chemistry.
Dimension One Spas – Reflections Owner’s Manual Operation You control the functions of your spa using the topside Control Panel. Your spa is equipped with either the Scrolling Message Center (in which the words or numbers “scroll” in the display window), or the Digital Control Panel where words and numbers appear without scrolling.
When the pump is turned on, after the pump speed appears in the Display Window, a status bar appears indicating the time remaining until shut-off. If your spa has multiple jet pumps, they are all controlled by the same shut-off cycle.
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Push a second time for medium, a third for dim, and a fourth to turn the light off. When the spa light is on, the indicator light glows on the control panel, and a Light icon appears in the display window.(If your spa is equipped with the Scrolling Message Center...
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Standby Mode: If your spa has the Scrolling Message Center, you can Press the ICON Button for 5 seconds to put the spa in “Standby” mode, which allows you to clean the spa without turning off the power.
Messages that Appear in the Scrolling Message Center If your spa is equipped with the Scrolling Message Center (to confirm this, see that your control panel has an Enter Button on it), then the spa will automatically provide warnings, prompts, or reminders to you in the Display Window as described below.
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If the water level is high enough, clean the filters as directed. The warning should stop once the problem is fixed. If the problem persists, reset the power to the spa by turning off the GFCI breaker and then back on.
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Set Temperature, which halts circulation pump so the spa can “cool off.” If your spa is not filtering enough during hot weather, you can put it in Summer Mode to allow the pump to keep running.
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STANDBY MODE (available only in the Scrolling Message Center Standby Mode models) allows you to clean the filter without turning off the power to the spa. This feature disables all automatic and manual functions so that pumps don’t accidentally start while you’re cleaning the filters.
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Programming the “Scrolling Message Center” Control Panel You can program your spa any time to change the automatic filter cycles and other functions. You have the Scrolling Message Center if your control panel has an Enter button. (For instructions on programming the “Digital Control Panel”...
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12 hours unless the number of filter cycles per day has been changed. During a filter cycle, “SPA FILTERING” appears in the corner of the Display Window. JETS 1 will run for 5 minutes at high speed and for the remainder of the cycle at low speed. JETS 2 will run for 1 minute at high speed and then turn off.
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“SET VISION CARTRIDGE”. Push the UP or DOWN Buttons to toggle between “Yes” and “No”. If your spa has a Vision Cartridge select Yes, if not, select No. Selecting “Yes” will tell the Message Center to notify you when your cartridge needs replacement.
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1. Push the ENTER Button. 2. Push the ENTER Button (again). 3. Push the Dimension One Spas ICON (logo) Button. You can lock the spa programming to prevent other people Programming Lock from changing your settings. When programming is locked, all programmed or default functions will operate normally, and a user may still operate the hot tub jets and light.
Control Panel Functions Unique to “Digital Control Panel” Models Your spa is equipped with either the Scrolling Message Center, OR the Digital Control Panel. (If your control panel has an Enter button then you have the Scrolling Message Center, and you should see “Features Unique to Scrolling Message Center Models”...
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Filter Cycle Duration Pressing the Program button the third time brings you to the Filter Cycle Duration. This tells your spa how long to run during each filter cycle. Use the UP or DOWN Buttons to choose from 60, 90, 120, 150, or 180 minutes.
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Number of Filter Cycles: Pressing the Program button the fourth time brings you to the Number of Filter Cycles that your spa will run each day. Your choices are 1, 2, 3, or 4 cycles per day. The factory default is 2 times per day.
Features Unique to Certain Models Dynamic Massage Sequencer™ If your spa is equipped with the Dynamic Massage Sequencer, it controls the jets in the UltraLounge™ seating area to sequentially massage different muscle groups. When you select a massage sequence, the human figure on the control panel displays corresponding lights, allowing you to preview that sequence before starting it.
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Dimension One Spas – Reflections Owner’s Manual BEGIN/PAUSE Button Press the BEGIN/PAUSE Button to start a massage sequence or pause one already underway. Pause does not stop the massage, it holds it in one place for as long as you like.
D, etc.). The time between zone groups is set using the Speed Button. Dynamic L.E.D. Light (On Certain Models) If your spa is equipped with the Dynamic L.E.D. Light feature, you control the speed of the color sequence by pushing the Light Button:...
Screen. The lights in the air valves, tile line, choose from three and fountain are ON, and the spa light is OFF. different ambient settings. To switch to Mode 3: Fountain Mode, press the light button once, and then again just after “LIGHT OFF”...
Dimension One Spas – Reflections Owner’s Manual Selector Valves, Flow Controls, and Jet Pillows (on Certain Models) If your spa is equipped with any of the following features, you can use the manual controls to adjust their performance. Jet Zone Selector...
GFCI breaker, (or exit “Standby” Mode, if you used it, as described above). After cleaning the filter, run the pump for a few minutes at high speed before leaving the spa in its normal mode.
It normally requires no maintenance. However, if your spa is frequently telling you to clean the filter, or if the spa is reporting “low water flow,” you may want to clean the screen in addition to the filter.
4. Use the special tool to replace the lens on the light housing. 5. Turn the light on and off to make sure it works before refilling the spa. Do not attempt to remove the lens without draining the water to below the level of the light.
However, if you live where freezing conditions exist and you cannot avoid shutting down your spa for the winter, or where conditions may get too cold for the spa’s “Smart Winter” mode to prevent freezing, you should have your spa Winterized by a professional Dimension One dealer or authorized service representative.
Hot Tub Water level Fill hot tub to about six inches below the top of the spa or 1” (2.54 cm) Temperature to 2” (5.08 cm) above the bottom of the tile line if your spa has tile. erratic...
Dimension One Spas – Reflections Owner’s Manual Electrical System Symptom Problem Corrective Action Will not turn on – No power Check circuit breaker and/or GFCI in any mode Turns on by itself Normal automatic No action required daily filtration, or anti-...
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Do you have a question about the Spa and is the answer not in the manual?
Questions and answers
Turn spa off for eight days while out of town. Flipped circuit breaker. Jets turn on for a few seconds stop and turn on a few seconds and repeats over and over Screen has three - - - lines no error code