Novell ACCESS MANAGER 3.1 SP1 - IDENTITY SERVER Manual page 261

Status Category
Status: Indicates whether the Identity Server is
online and operational.
Services: Indicates the general health of all
configured services.
Identity Server Configuration: Indicates the
status of the configuration.
Configuration Datastore: Indicates the status
of the installed configuration datastore.
User Datastores: Indicates whether the Identity
Server can communicate with the user stores,
authenticate as the admin user, and find the
search context.
Signing and Encryption Keys: Indicates the
status of the signing and encryption keys for the
Identity Server.
System Incoming and Outgoing HTTP
Requests: Appears when throughput is slow.
This health check monitors incoming HTTP
requests, outgoing HTTP requests on the SOAP
back channel, and HTTP proxy requests to
cluster members. If one or more requests remain
in the queue for over 2 minutes, this health
check appears.
SSL Communication: Indicates whether SSL
communication is operating correctly. This health
check appears only when the SSL
communication check fails.
If not healthy
Verify whether the Identity Server has been
stopped or is not configured.
Also verify that network problems are not
interfering with communications between the
Identity Server and the Administration Console.
If one service is unhealthy, this category reflects
that status. See the particular service that also
displays an unhealthy status.
Configure the Identity Server or assign the
server to a configuration. See
"Configuring an Identity Server," on page
You might need to restart Tomcat or reinstall the
Administration Console.
If you have a backup Administration Console,
you can restore it. See "Backing Up and
Restoring Components" in the
Manager 3.1 SP1 Administration Console
If you want to convert a secondary console to
your primary console, see
Secondary Console into a Primary
the Novell Access Manager 3.1 SP1
Administration Console Guide.
Ensure that the user store is operating and
configured correctly. You might need to import
the SSL certificate for communication with the
Identity Server. See Section 2.1, "Configuring
Identity User Stores," on page
Renew or re-import the keys. See
"Managing the Keys, Certificates, and Trust
Stores," on page 68.
Verify that all members of the cluster have
sufficient bandwidth to handle requests. If a
cluster member is going down, the problem
resolves itself as other members of the cluster
are informed that the member is down.
If a cluster member is slow because it doesn't
have enough physical resources (speed or
memory) to handle the load, upgrade the
hardware.
Check SSL connectivity. Check for expired SSL
certificates.
Maintaining an Identity Server 261
Chapter 1,
13.
Novell Access
Guide.
"Converting a
Console" in
76.
Section 1.7.3,