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D-6 Compaq Server Console Switch User Guide
Mouse error on boot, all
computers
Mouse error on boot, one
computer
Mouse displays erratic behavior
Mouse pointer frozen on display
Unit switches from one system to
the next at will
Keyboard or mouse input appears
on more than one computer
Broadcasting grayed out in OSD
menus
Mouse Troubleshooting
Symptom
Loose mouse cable connection
Incompatible or defective mouse
Loose mouse cable connection
Defective mouse cable
Using serial port on computer
Computer left mouse in
indeterminate state
Mouse not initialized
Switch Troubleshooting
Symptom
Scan mode initiated
Broadcast mode initiated
In use by another user console
Table D-4
Probable Cause
Tighten loose mouse cable
connections.
Check for cross-connections
Replace mouse with PS/2 or
mouse-port compatible mouse.
Tighten loose mouse cable
connections.
Replace mouse cable.
Install PS/2-to-serial protocol
converter.
Reset mouse through OSD or
reset switch.
Reset mouse through OSD or
reset switch.
Table D-5
Probable Cause
Halt scanning by pressing any key
or moving mouse.
Use OSD to exit broadcast mode.
Request other user console to
deactivate Broadcasting in their
OSD Menus.
Recommended Solution
Recommended Solution
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