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Compaq EO1002 User Manual

Server console switch
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Summary of Contents for Compaq EO1002

  • Page 1 (217) 352-9330 | Click HERE Find the Compaq EO1004A at our website:...
  • Page 2 Server Console Switch User Guide Second Edition (August 2000) Part Number 141555-002 Compaq Computer Corporation...
  • Page 3 All other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 4: Table Of Contents

    Contents About This Guide Text Conventions.......................vii Symbols in Text....................... viii Symbols on Equipment.................... viii Rack Stability ......................ix Getting Help .......................ix Compaq Technical Support .................ix Compaq Website ....................x Compaq Authorized Reseller................x Chapter 1 Introduction Product Overview ....................1-1 Features........................1-2 Configurations ......................1-3 Available Models.....................
  • Page 5 Compaq Server Console Switch User Guide Cover Panel Installation.................. 2-14 Completing the Installation..................2-14 Chapter 3 Cabling Cable Information ....................3-1 Cable Locking Mechanism ................3-1 Connecting the Cables ..................... 3-3 Connecting the Power Cable to the Dual Console 8-Port DC Switch Box ....3-5 Switch Box Startup Behavior...................
  • Page 6 About This Guide v Chapter 5 Using the Simplified OSD Launching the OSD ....................5-1 Conducting a screen capture................5-1 Simplified OSD Selection Screen................5-2 Opening the Simplified OSD or accessing the Simplified OSD Selection screen on a primary switch ................5-2 Simplified OSD Status Port Symbols ..............
  • Page 7 Compaq Server Console Switch User Guide Regulatory Compliance Notices continued Canadian Notice (Avis Canadien)................A-5 Class A Equipment ..................A-5 Class B Equipment................... A-5 European Union Notice................... A-5 Japanese Notice....................... A-6 Taiwanese Notice....................A-6 Appendix B Power Cord Set Requirements General Requirements.....................

  • Page 8: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

  • Page 9: Symbols In Text

    Compaq Server Console Switch User Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 10: Rack Stability

    A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ .

  • Page 11: Compaq Website

    Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website at http://www.compaq.com. Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518.

  • Page 12: Introduction

    Chapter Introduction Product Overview Compaq Server Console Switches enable you to control large computer networks using a single keyboard, monitor, and mouse. On a single video screen, you can select as many as 64 computers running different operating systems. The 4-Port and 8-Port switches use an On-Screen Display (OSD) interface, which has menus for accessing each attached computer.

  • Page 13: Features

    You can also use the mouse to interact with the graphic interface of the selected computer. The Compaq Server Console Switch family of products is available in 2-, 4-, and 8-Port versions and can be used in various configurations to accommodate large or small systems.

  • Page 14: Configurations

    Introduction 1-3 Support for Optional Switch Box Connector Kit — Provides frontal access to the 4- or 8-Port switches for a keyboard, monitor, mouse, and power cord. Configurations There are many ways to configure your Server Console Switch to meet your specific organizational needs.
  • Page 15 1-4 Compaq Server Console Switch User Guide You can tier multiple Server Console Switch units to connect up to 64 servers. This configuration is illustrated in Figure 1-2, where the device port from the secondary unit is connected to one of the computer ports on the original, or primary unit.

  • Page 16: Dual Console

    Introduction 1-5 The Dual Console 8-Port models allow you to set up two consoles, as shown in Figure 1-3, so that your switch system can be controlled from more than one location, or by two users. Figure 1-3. Dual console configuration...

  • Page 17: Available Models

    1-6 Compaq Server Console Switch User Guide Available Models The Server Console Switch is available in 2-, 4-, or 8-Port versions. Table 1-1 shows a comparison of these models. Table 1-1 Model Comparison Chart 2-Port 4-Port 8-Port Dual Dual Console...

  • Page 18: Hardware Installation

    Chapter Hardware Installation This chapter provides hardware installation information for the Compaq Server Console Switch. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that the following items are completed BEFORE performing any work on the rack: The leveling jacks are extended to the floor.

  • Page 19: Installation Checklist

    2-2 Compaq Server Console Switch User Guide Installation Checklist Ensure that you have the following items available before beginning installation: Compaq Server Console Switch Rack Option Kit Main switch unit Power cord (except Dual Console 8-Port DC model) Rails with hardware...

  • Page 20: 2-Port 0U Installation

    Hardware Installation 2-3 2-Port 0U Installation The 2-Port unit should only be installed using the side-mount procedure described below. 1. Attach the side-mount rails to your 2-Port unit. Figure 2-1. Attaching the 2-Port side-mount rails 2. Slide the tabs on the rails into the same U location on each side of the rack.

  • Page 21: Securing The 2-Port Side-Mount

    2-4 Compaq Server Console Switch User Guide 3. Use a screw on each side to secure the side-mounted unit to the rack. Figure 2-3. Securing the 2-Port side-mount installation...

  • Page 22: Connecting The 2-Port Keyboard/Video/Mouse Cable

    Hardware Installation 2-5 Connecting the 2-Port Keyboard/Video/Mouse Cable Connect the 2-Port KVM cable as shown in Figure 2-4. WARNING: To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

  • Page 23: 4-Port And 8-Port Side-Mount 0U Installation

    2-6 Compaq Server Console Switch User Guide 4-Port and 8-Port Side-Mount 0U Installation Use the following procedure to install the 4-Port, 8-Port, or Dual Console 8-Port units on the side of a rack. 1. Attach the side-mount rails to your Server Console Switch unit.

  • Page 24: 4-Port And 8-Port Rear Rack 0U Installation

    Figure 2-7. Securing the side-mount installation 4-Port and 8-Port Rear Rack 0U Installation If you are using your 4-Port, 8-Port, or Dual Console 8-Port unit in conjunction with the Compaq 1U Keyboard Drawer Rack Option Kit, no additional rack space is required.

  • Page 25: Attaching The Slide Rail Brackets

    2-8 Compaq Server Console Switch User Guide Attaching the slide rail brackets 1. Attach the rails to each side of the switch box, using the screws provided. Figure 2-8. Attaching the slide rail brackets 2. Verify that a cage nut has been installed under the rail at the rear of the rack.
  • Page 26 Hardware Installation 2-9 3. Slide the switch box with rails into the rail mounting brackets. Figure 2-10. Sliding the switch box into the rack 4. Use two M6 screws to secure the rails to the back of the rack. Figure 2-11. Securing the rails...

  • Page 27: 4-Port And 8-Port Standard 1U Installation

    2-10 Compaq Server Console Switch User Guide 4-Port and 8-Port Standard 1U Installation Use the following procedure to install the 4-Port, 8-Port, or Dual Console 8-Port units in a rack in a standard 1U configuration. Attaching the slide rail brackets Figure 2-12 shows how to attach the slide rail brackets to the switch box.

  • Page 28: Attaching The Adjustable Rack-Mounting Brackets

    Hardware Installation 2-11 When using the template on the back of the rack, mark the rack at the top of the template to help align the next component. Figure 2-13. Measuring with the template Attaching the adjustable rack-mounting brackets To attach the adjustable rack-mounting brackets: 1.

  • Page 29: Attaching The Mounting

    2-12 Compaq Server Console Switch User Guide 2. Insert a cage nut in the marked hole on the rear or the rack. Figure 2-15. Inserting a cage nut 3. Insert an adjustable rack-mounting bracket into the rack and hook the tabs into the appropriate holes in the rear of the rack, aligning the screw holes at the front of the rack.

  • Page 30: Rack-Mount Installation

    Hardware Installation 2-13 4. Use two M6 screws to attach the mounting bracket to the front of the rack. Figure 2-17. Attaching the mounting brackets to the front of the rack 5. Tighten the wing nuts. Rack-mount Installation Slide the switch box into the rack-mount brackets as shown in Figure 2-18, then secure with a screw on each side.

  • Page 31: Cover Panel Installation

    2-14 Compaq Server Console Switch User Guide Cover Panel Installation After the unit is fully installed, secure the front cover panel using the middle hole, as shown in Figure 2-19. Figure 2-19. Securing the front cover panel NOTE: This installation supports the optional Switch Box Connector Kit, which provides frontal access to a 4- or 8-Port switch for a keyboard, monitor, mouse, and power cord.

  • Page 32: Cable Information

    Chapter Cabling Cable Information Cable length affects video quality as well as keyboard and mouse data timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems give satisfactory results at the maximum length.

  • Page 33: Disconnecting The Keyboard Or

    3-2 Compaq Server Console Switch User Guide To disconnect the keyboard or mouse cable properly: ! Grasp the housing. " Slide it back to release the locking mechanism. # Remove the cable. Figure 3-1. Disconnecting the keyboard or mouse cable To insert the cable, simply plug it into the appropriate connector.

  • Page 34: Connecting The Cables

    Cabling 3-3 Whenever you make changes to the switch system, you should save the hardware configuration settings. If you do not save the settings, they are lost when power is lost or turned off. To reestablish keyboard and mouse communication to the switch, you might have to reboot each computer. To save your hardware settings, click Snapshot on the Commands screen.
  • Page 35 3-4 Compaq Server Console Switch User Guide Figure 3-5. Dual Console 8-Port AC connectors Figure 3-6. Dual Console 8-Port DC connectors 2. Decide which computer is to be connected to port 1. a. Connect the computer’s mouse to the appropriate connector beneath the port labeled 1.

  • Page 36: Connecting The Power Cable To The Dual Console 8-Port Dc Switch Box

    Cabling 3-5 Connecting the Power Cable to the Dual Console 8-Port DC Switch Box Use only #18 AWG stranded wire UL 1007 or UL 1015 (not included with the switch). The maximum length should not exceed 10 meters (32.8 feet). WARNING: Always disconnect power before changing any wiring.
  • Page 37 3-6 Compaq Server Console Switch User Guide + 48VDC - Figure 3-7. Wiring diagram  Red wire  Black wire  Green/Yellow striped wire. Use chassis ground connection only  48 Volt DC (to external fused 48 volt DC supply) 1.

  • Page 38: Switch Box Startup Behavior

    Cabling 3-7 Switch Box Startup Behavior It is important to turn on the switch box before turning on the computers because when the servers boot up, their drivers send device settings to the switch. During startup, the switch box unit does the following: Identifies the mouse and keyboard and puts them into default states.

  • Page 39: Resetting The Unit

    3-8 Compaq Server Console Switch User Guide Resetting the Unit If the keyboard or mouse locks up, you can push the Reset button on the back panel to reset the switch. Pressing the Reset button may allow you to recover the device settings without power cycling the computers.

  • Page 40: Connecting Tiers While The System Is Powered Up

    Cabling 3-9 An example of a tiered switch configuration is shown in Figure 3-8. Figure 3-9. Tiered configuration When connecting a secondary unit to one of the ports of the master unit, you need to indicate this connection to the primary unit by performing the “Assigning Specific Device Types”...

  • Page 41: Dual Console Configuration

    3-10 Compaq Server Console Switch User Guide Dual Console Configuration The dual console configuration is available using either of the Dual Console 8-Port switches. Use the same methods described previously to connect the cables to your unit. Then use the ports on the front of the switch box to connect an additional keyboard, monitor, and mouse.

  • Page 42: Using The On-Screen Display

    Console 8-Port units. If you are using a 2-Port switch box, see Chapter 5, “Using the Simplified OSD.” Alternate Languages The Compaq Server Console Switch Software Utility CD contains an update to the OSD for languages other than English. See the CD for information on using this utility.

  • Page 43: Functions

    4-2 Compaq Server Console Switch User Guide Functions Use the OSD to perform the following basic functions: Assign device types if you have secondary switches attached to a primary switch (tiering) Assign unique names to computers Choose switch connection mode if you are using the Dual Console...
  • Page 44 Using the On-Screen Display 4-3 Table 4-1 Conventions for Navigating OSD Menus Item Function Mouse Left mouse button Activates commands, highlights line items, and repositions OSD menus on the desktop (click and drag the title bar). Right mouse button Closes the current screen and returns to the previous. Exits OSD from the Main screen.

  • Page 45: Menu Overview

    4-4 Compaq Server Console Switch User Guide Menu Overview Table 4-2 shows the options available from each OSD menu. Table 4-2 OSD Menu Tree MAIN MENU Setup Commands Scan Scan Enabled Menu Broadcast Active Flag Snapshot Set Flag Position Reset...

  • Page 46: Osd Main Screen

    Using the On-Screen Display 4-5 Figure 4-1. OSD Main screen Table 4-3 Status Port Symbols Computer is connected and running Connected computer is not running or not operating properly Tiered switch is connected and running Tiered switch is not running or not operating properly Identifies which user you are in a Dual Console configuration Console identifier in a Dual Console 8-Port switch A, B...

  • Page 47: Setup Screen

    4-6 Compaq Server Console Switch User Guide Table 4-4 Main Screen Functions Button Click to… Alternate Method Names sort alphabetically by names Press Alt + N sort by port numbers Port Press Alt + P Setup display Setup screen Press Alt + S...

  • Page 48: Commands Screen

    Using the On-Screen Display 4-7 Table 4-5 Setup Screen Functions Button Click to… Alternate Method Scan set sequential or customized scan pattern Press Alt + S set display order, delay time, and cooperative Menu Press Alt + M or preemptive mode customize the flag display Flag Press Alt + F...

  • Page 49: Version Screen

    4-8 Compaq Server Console Switch User Guide Table 4-6 Commands Screen Functions Field/Button Select/Click to… Alternate Method Scan Enabled automatically switch video from port to port Press Alt + S simultaneously control more than one *Broadcast Active Press Alt + B...

  • Page 50: Reset Command

    Using the On-Screen Display 4-9 Figure 4-4. Version screen Reset Command The switch unit stores mouse and keyboard connection and rate data and uses this information to emulate the physical mouse and keyboard. If communication between the switch and mouse and keyboard fails, the selected server may not function.

  • Page 51: Devices Screen

    4-10 Compaq Server Console Switch User Guide Devices Screen If your system includes one or more secondary switches in a tiered configuration, you must make the primary switch aware of the secondary switch by assigning a specific device type. In addition, if one or more of the computers in your switch system have a special type of monitor, it may be necessary to assign that monitor type to the port associated with that computer.

  • Page 52: Device Modify Screen

    Using the On-Screen Display 4-11 Device Modify Screen Figure 4-6. Device Modify screen Table 4-8 Device Modify Screen Functions Field/Button Select/Click to… Alternate Method Standard use basic computer connection Press Alt + S delete this number or name from the list of No Device Press Alt + N computers on the Main screen if you have no...

  • Page 53: Names Screen

    4-12 Compaq Server Console Switch User Guide Names Screen Use this screen to identify a computer by name rather than port number. NOTE: Before you can assign names to computers attached to secondary switches, you must first associate the secondary device with a port. Once this is done, the port numbering structure is reorganized so that the secondary ports are visible to the user.

  • Page 54: Menu Screen

    Using the On-Screen Display 4-13 To assign a unique name to a computer: 1. Click the port number of the computer. 2. Type the device name in the Names field. Computer names can be up to 15 characters long, including only A-Z upper and lower case, 0-9, and the dash character.

  • Page 55: Scan Screen

    4-14 Compaq Server Console Switch User Guide Table 4-10 Menu Screen Functions Field/Button Select/Click to… Alternate Method Name sort computer display order by name Press Alt + N sort computer display order by port number Port Press Alt + P...
  • Page 56 Using the On-Screen Display 4-15 Behavior — WATCH, monitor activities of user A. Cannot use the keyboard or mouse to pass the keystrokes or mouse movements to the currently selected computer. Example 3 — User A is accessing computer 2-4 while user B wants to scan computer 2-6.
  • Page 57 4-16 Compaq Server Console Switch User Guide Table 4-11 Scan Screen Functions Field/Button Click to… Alternate Method Names sort computers alphabetically by name Press Alt + N sort computers by port number Port Press Alt + P enter the length of time a computer is...

  • Page 58: Flag Screen

    Using the On-Screen Display 4-17 Flag Screen The status flag indicates the name or port number of the currently selected computer. If you have a Dual Console 8-Port switch, each console can have different flag attributes. Figure 4-10. Flag screen Figure 4-11.
  • Page 59 4-18 Compaq Server Console Switch User Guide Table 4-12 Flag Screen Functions Field/Button Select/Click to… Alternate Method Name Identify computers by name Press Alt + N Identify computer by port Port Press Alt + P Displayed show flag at all times...

  • Page 60: Security Screen

    Using the On-Screen Display 4-19 Security Screen The security feature enables you to lock the keyboard and monitor. When the keyboard and monitor are locked, you must type a password before resuming operation. You can also set a time delay before the system is locked by entering the number of seconds to delay the screen saver.
  • Page 61 4-20 Compaq Server Console Switch User Guide Table 4-13 Security Screen Functions continued Field/Button Select/Click to… Alternate Method Time Delay enter the number of minutes before Press Alt + D the keyboard and monitor are locked Energy set the energy saver feature if your...
  • Page 62 Using the On-Screen Display 4-21 4. Choose Energy if your monitor is Energy Star compliant, or Screen if it is not. CAUTION: Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant. DO NOT use this mode if your monitor is not Energy Star compliant.

  • Page 63: Broadcast Screen

    4-22 Compaq Server Console Switch User Guide Screen Saver Test Click OK to activate the Screen Saver Test. After 10 seconds you are returned to the Security screen. Figure 4-14. Screen Saver Test Broadcast Screen The broadcast feature enables you to simultaneously control more than one computer in a system.

  • Page 64: Broadcast Screen

    Using the On-Screen Display 4-23 Mouse For the mouse to work accurately, all systems must have identical mouse drivers, identical desktops (that is, identically placed icons), and identical video resolutions. In addition, the mouse must be in exactly the same place on all screens.
  • Page 65 4-24 Compaq Server Console Switch User Guide To broadcast to selected computers: 1. Select the keyboard and/or mouse box to receive keystrokes and/or mouse movements. 2. Click OK. 3. Select Broadcast Active from the Commands screen to start broadcasting. To turn off broadcast mode, deselect Broadcast Active from the Commands screen.

  • Page 66: Accessing The Osd At A Secondary Switch

    Using the On-Screen Display 4-25 4. From a user console attached to the primary switch and connected to the secondary switch, type information and/or make mouse movements you want to broadcast. NOTE: Only broadcast to systems directly connected to a primary switch or only to secondary switches connected to a primary switch.

  • Page 67: Switching Between Computers

    4-26 Compaq Server Console Switch User Guide Switching Between Computers Switching from one computer to another is a simple process with the Server Console Switch. Switching disconnects the keyboard, mouse, and monitor from one computer and connects them to another.

  • Page 68: Performing A Screen Capture

    Using the On-Screen Display 4-27 Performing a Screen Capture In the Server Console Switch system, pressing Print Scrn opens the OSD Menus. To print a screen capture displayed by a computer, use the following procedures: On a computer connected to a primary switch: press Print Scrn twice. The first keystroke opens OSD menus in the primary switch.

  • Page 69: Using The Simplified Osd

    Chapter Using the Simplified OSD The Simplified OSD is used only with the 2-Port switch. Launching the OSD Press Print Scrn to access the keyboard/monitor/mouse OSD menus. To print a screen capture displayed by a computer, follow this procedure: Conducting a screen capture On a computer connected to a primary switch, press Print Scrn twice.

  • Page 70: Simplified Osd Selection Screen

    5-2 Compaq Server Console Switch User Guide Simplified OSD Selection Screen When you press the Print Scrn key to open the Simplified OSD menus, the first screen that appears is called the Simplified OSD Selection screen. Basic functions such as selecting computers and checking port/computer status are performed from the Selection screen.

  • Page 71: Simplified Osd Status Port Symbols

    Using the Simplified OSD 5-3 Simplified OSD Status Port Symbols Computer connected and running. Secondary switch connected and running. NOTE: The Simplified OSD screens in this document are examples. Your screens may vary depending on your configuration. Simplified OSD Advanced Menus screen All commands other than selecting computers are performed from the Simplified OSD Advanced Menus.

  • Page 72: Exiting The Simplified Osd

    5-4 Compaq Server Console Switch User Guide ADVANCED MENUS COMMANDS SETUP Scan Names Flag Devices Security Broadcast Figure 5-3. Advanced Menus, Setup The Simplified OSD Advanced Menus screen appears showing the commands listed under the Commands menu. Highlighting Setup shows screen selections available for configuring your switch.

  • Page 73: Switching Computers

    Using the Simplified OSD 5-5 Switching computers 1. If your computers are ordered by the number of the port, in the Simplified OSD Selection screen, type the port number of the computer you want to switch to. Use the arrow keys or mouse to select a computer. If your computers are ordered by name, type the first letters of the computer name to establish it as unique in order to select it.

  • Page 74: Changing Menu Attributes

    5-6 Compaq Server Console Switch User Guide To assign unique names to computers: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight Names and press Enter; the Port Name Setup screen appears. PORT NAME SETUP...
  • Page 75 Using the Simplified OSD 5-7 OSD ATTRIBUTES Resolution Height Horizontal Vertical Background Highlight Text Delay Time Order PORT Figure 5-5. OSD Attributes screen 3. Highlight the settings you want to change and use the + or – keys to obtain the desired value. As you select different values, the effect of the changes is reflected immediately on the display.

  • Page 76: Effects Of Settings On Screen Appearance

    5-8 Compaq Server Console Switch User Guide Effects of Settings on Screen Appearance Table 5-1 Screen Appearance Settings To change… Select… Values Size of screen Resolution Select either 320, 480 or 640; the lower the value, the larger the size.

  • Page 77: Changing Status Flag Attributes

    Using the Simplified OSD 5-9 Changing Status Flag Attributes The status flag indicates the name or port number of the currently selected computer. You can choose to display the status flag at all times, for a few seconds after switching, or not at all. You can also change the color of the status flag and its location on the screen.

  • Page 78: Values And Effects Of Settings On Flag Appearance

    5-10 Compaq Server Console Switch User Guide Values and Effects of Settings on Flag Appearance Table 5-2 Flag Appearance Settings Setting Values Effect Enabled Flag Off Flag does not appear. Ports On Indicates selected port number. Names On Indicates selected computer by name.

  • Page 79: Canceling Scan Mode

    Using the Simplified OSD 5-11 Canceling scan mode Press any key (except Print Scrn) or move the mouse; the scan stops at the currently selected computer. Setting a custom scan pattern To set a custom scan pattern: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2.

  • Page 80: Removing A Computer From The Scan List

    5-12 Compaq Server Console Switch User Guide Removing a computer from the scan list To remove a computer from the scan list: 1. In the Scan Pattern Setup screen, type the port number of the computer to be removed. If your computers are listed by name, type the first few letters of the name of the computer.

  • Page 81: Locking The Screen And Keyboard

    Using the Simplified OSD 5-13 Locking the screen and keyboard To lock the screen and keyboard: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight Security and press Enter; the Security Configuration screen appears. SECURITY CONFIGURATION Password –...
  • Page 82 5-14 Compaq Server Console Switch User Guide 5. Highlight Mode and select Energy if you are using an Energy Star compliant monitor or Screen if your monitor is not of that type. CAUTION: Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant.

  • Page 83: Turning Off The Screen Saver

    Using the Simplified OSD 5-15 Turning off the screen saver To turn off the screen saver: 1. If you are in screen saver mode, press any key on your keyboard and then type your password if your console is password protected. 2.

  • Page 84: Saving The Hardware Settings

    5-16 Compaq Server Console Switch User Guide To display version information and device settings: 1. From the Commands menu in the Advanced Menus screen, move the highlight to Version and press Enter; the Version screen appears. VERSION Firmware x.x.x Hardware...

  • Page 85: Resetting The Mouse And Keyboard

    Using the Simplified OSD 5-17 Resetting the Mouse and Keyboard If the keyboard or mouse locks up, you may be able to recover the device settings by resetting the switch. Resetting the mouse and keyboard attempts to restore the correct settings for the selected computer. To reset the mouse and keyboard values: 1.

  • Page 86: Switching Tiered Systems

    5-18 Compaq Server Console Switch User Guide 3. To assign a secondary switch to a port, highlight the port and use the + or – keys to obtain the appropriate values. To assign a monitor type, highlight the port you want and use the + or –...

  • Page 87: Regulatory Compliance Notices

    Dual Console 8-Port—EO1004C Dual Console 8-Port DC—EO1003 The Compaq Server Console Switch Series Number can be found on the Regulatory Compliance label, along with all required approval markings and information. The Regulatory Compliance label is located on the bottom of your switch.

  • Page 88: Federal Communications Commission Notice

    A-2 Compaq Server Console Switch User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 89: Class B Equipment

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 90: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only

    A-4 Compaq Server Console Switch User Guide Declaration of Conformity for Products Marked with the FCC logo – United States Only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 91: Regulatory Compliance Notices

    Regulatory Compliance Notices A-5 Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 92: Japanese Notice

    A-6 Compaq Server Console Switch User Guide Japanese Notice Taiwanese Notice...

  • Page 93: Power Cord Set Requirements

    Power cord sets for use in other countries must meet the requirements of the country where you use the server. For more information on power cord set requirements, contact your Authorized Compaq Dealer. General Requirements The requirements listed below are applicable to all countries: The length of the power cord must be at least 6.0 feet (1.8 m) and a...

  • Page 94: Country-Specific Requirements

    B-2 Compaq Server Console Switch User Guide Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country. Table B-1 Power Cord Set Requirements - By Country Country Accredited Agency Applicable Note Numbers Australia EANSW Austria...

  • Page 95: Appendix C Specifications

    Appendix Specifications Table C-1 Compaq Server Console Switch 2-Port Specifications Dimensions Height 1.71 in (4.34 cm) Depth 7.0 in (17.8 cm) Width 10 in (25.4 cm) Weight 3.25 lbs. (1.47 kg) Input Power Requirements Rated Voltage 100 – 240V AC Rated Frequency 50 –...
  • Page 96 Operating 20% – 80% Nonoperating 5% – 90% Video Modes Supported VGA, SVGA, XGA Table C-2 Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications Dimensions Height 1.75 in (4.5 cm) Depth 8.0 in (20.3 cm) Width 17 in (43.2 cm)
  • Page 97 Specifications C-3 Table C-2 Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications continued Temperature Range Maximum Ambient Operating Temperature – 104 F (10 – 50 Ambient Storage and Shipping Temperature – 185 F (-40 – 85...
  • Page 98 Appendix Troubleshooting Tips Table D-1 Video Troubleshooting Symptom Probable Cause Recommended Solution No video on any computer Loose video connection Reconnect video cable. Defective video cable Replace video cable. No power to switch or monitor Check the power switch. Reconnect the power cable. Check AC outlet for power.
  • Page 99 D-2 Compaq Server Console Switch User Guide Table D-1 Video Troubleshooting continued Symptom Probable Cause Recommended Solution OSD colors or setup incompatible Incorrect settings in Names, Flag Confirm that settings in these or Device dialog boxes menus are properly defined (for 2-Port also check OSD menu).
  • Page 100 Troubleshooting Tips D-3 Table D-2 Status Symbol Troubleshooting continued Symptom Probable Cause Recommended Solution Loose keyboard connection Disconnect and reconnect the shows up on tiered port keyboard cable at the computer (all models except 2-Port) port on the switch. (It may be necessary to power cycle the computer if the cable is disconnected.
  • Page 101 D-4 Compaq Server Console Switch User Guide Table D-3 Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboard is not working on one Keyboard worked, but then Tighten loose keyboard cable computer stopped working connection between the computer and the switch.
  • Page 102 Troubleshooting Tips D-5 Table D-3 Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboards are not working on all Keyboard signal did work on all Tighten loose keyboard cable computers computers but then stopped connections between the computers and the switch. Check maximum length of console cable extensions.
  • Page 103 D-6 Compaq Server Console Switch User Guide Table D-4 Mouse Troubleshooting Symptom Probable Cause Recommended Solution Mouse error on boot, all Loose mouse cable connection Tighten loose mouse cable computers connections. Check for cross-connections Incompatible or defective mouse Replace mouse with PS/2 or mouse-port compatible mouse.
  • Page 104 Troubleshooting Tips D-7 Table D-6 Firmware Update Troubleshooting Symptom Probable Cause Recommended Solution Firmware does not download Cable problems Tighten loose cable connections. Replace serial cable. Check that the serial cable is connected to the com port on the PC computer and to the serial port on the switch.
  • Page 105 Appendix Updating the Firmware You can update the firmware of the switch. The application code of the switch resides in FLASH, and therefore can be quickly and easily updated. The port communication settings are automatically configured to allow direct downloading from the connected computer. To update the firmware you need the following: Computer running MS-DOS or Microsoft Windows 3.1 or Windows 95/98...
  • Page 106 E-2 Compaq Server Console Switch User Guide To update the firmware: 1. Connect the standard serial cable to the serial jack on the PC computer and to the serial jack on the back panel of the switch. 2. Press Print Scrn to open the OSD menus.
  • Page 107 Index Symbols and Numbers broadcast active, function 4-8 2-Port unit button 4-7 0U installation 2-3 Broadcast screen 4-Port unit figure 4-23 0U rear rack installation 2-7 functions 4-23 0U side-mount installation 2-6 broadcasting standard 1U installation 2-10 in tiered configurations 4-24 8-Port Dual Console unit to selected computers 4-24 0U rear rack installation 2-7...
  • Page 108 2 Compaq Server Console Switch User Guide cautions conventions for OSD Menus 4-3 disconnecting locking cooperative mode cable 3-1 setting 4-7 possible monitor cover panel installation 2-14 damage 4-20, 4-21, 5-14 commands button 4-6 default settings 4-11 screen figure 4-7...
  • Page 109 A-2 Mounting the unit to the side of FCC Class B compliance the rack 2-6 notice A-3 Names screen 4-12 features, Compaq Server Console OSD Main screen 4-5 Switch 1-2 Port Name Setup (Simplified figures OSD) 5-6 Advanced Menus, Commands...
  • Page 110 4 Compaq Server Console Switch User Guide functions standard 1U 2-10 Commands screen 4-8 Device Modify screen 4-11 Device screen 4-10 Main screen 4-6 keyboard Setup screen 4-7 conventions, OSD 4-3 enabled/disabled 4-8 LED settings, viewing 4-8 locking 4-20 getting help ix...
  • Page 111 Index 5 modifications NVRAM 1-2, 3-7, 3-8 FCC compliance statement A-3 Modify button 4-10 monitor online help, opening 4-3 blanking 4-21 OSD 4-1 accessing at a secondary blanking on 2-Port unit 5-15 switch 4-25 settings, establishing 4-7 type, modifying 4-10 activating 4-3 type, using default 4-10 functions 4-2...
  • Page 112 6 Compaq Server Console Switch User Guide power Scan screen cable, connecting to Dual figure 4-15 Console 8-Port unit 3-5 functions 4-16 cord, set requirements B-1 screen outage 3-7 appearance settings 5-8 requirements, 2-Port unit C-1 capture requirements, 4- and 8-Port...
  • Page 113 3-5 2-Port unit C-1 rack preinstallation 2-1 4- and 8-Port units C-3 rack stability ix text conventions vii website, Compaq x tiered configuration weight connecting while system is 2-Port unit C-1 powered up 3-9 4- and 8-Port units C-2...

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