Compaq 400338-001 - KVM Switch User Manual

Compaq 400338-001 - KVM Switch User Manual

Server console switch
Table of Contents

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Compaq Server Console Switch

User Guide
Part Number 141555-003
October 2002 (Third Edition)

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Summary of Contents for Compaq 400338-001 - KVM Switch

  • Page 1: Compaq Server Console Switch

    Compaq Server Console Switch User Guide Part Number 141555-003 October 2002 (Third Edition)
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
  • Page 3: Table Of Contents

    Compaq Technical Support..................xii Compaq Website .......................xiii Compaq Authorized Reseller ..................xiii Reader’s Comments......................xiii Chapter 1 Introduction Product Overview ......................1-1 Features..........................1-2 Configurations .........................1-4 Available Models......................1-7 Chapter 2 Hardware Installation Installation Checklist .......................2-1 Kit Contents ......................2-1 Required Tools ......................2-2 Compaq Server Console Switch User Guide...
  • Page 4 Alternate Configurations ....................3-10 Tiered Switch Configurations................. 3-11 Connecting Tiers while the System is Powered Up..........3-12 Dual Console Configuration..................3-13 Chapter 4 Using the OSD On-Screen Display ......................4-1 Alternate Languages ....................4-1 Functions ......................... 4-1 Compaq Server Console Switch User Guide...
  • Page 5 Simplified OSD Advanced Menus Screen...............5-3 Opening the Simplified OSD Advanced Menus ............5-3 Exiting the Simplified OSD ..................5-4 Selecting Computers ......................5-4 Switching Computers ....................5-5 Assigning Unique Names to Computers................5-5 Changing Menu Attributes....................5-7 Effects of Settings on Screen Appearance ..............5-8 Compaq Server Console Switch User Guide...
  • Page 6 Declaration of Conformity for Products Marked with the FCC Logo, United States Only....................A-3 Modifications......................A-4 Cables ........................A-4 Canadian Notice (Avis Canadien)...................A-4 Class A Equipment ....................A-4 Class B Equipment ....................A-5 European Union Notice....................A-5 Japanese Notice.......................A-6 Taiwanese Notice ......................A-6 Compaq Server Console Switch User Guide...
  • Page 7 Contents Appendix B Electrostatic Discharge Grounding Methods ......................B-2 Appendix C Power Cord Set Requirements General Requirements..................... C-1 Country-Specific Requirements..................C-2 Appendix D Specifications Appendix E Troubleshooting Appendix F Updating Firmware Index Compaq Server Console Switch User Guide...
  • Page 8: About This Guide

    About This Guide This guide provides step-by-step instructions for installation and reference information for operation, troubleshooting, and future upgrades for the Compaq Server Console Switch. Important Safety Information Before installing this product, read the Important Safety Information document provided. Symbols on Equipment...
  • Page 9 WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. Compaq Server Console Switch User Guide...
  • Page 10: Rack Stability

    IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Compaq Server Console Switch User Guide...
  • Page 11: Text Conventions

    Compaq Technical Support In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website, www.compaq.com...
  • Page 12: Compaq Website

    Third-party hardware or software • Operating system type and revision level Compaq Website The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website at www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: •...
  • Page 13: Introduction

    Introduction Product Overview The Compaq Server Console Switch enables the user to control large computer networks using a single keyboard, video, and mouse (KVM). With a single video screen, the user can select as many as 64 computers running different operating systems.
  • Page 14: Features

    The user can also use the mouse to interact with the graphic interface of the selected computer. The Compaq Server Console Switch family of products is available in 2-, 4-, and 8-Port versions and can be used in various configurations to accommodate large or small systems.
  • Page 15 • Alternate Language Selection—Provides alternate languages, available on the Compaq Server Console Switch Software Utility CD. (Not available for use with the 2-Port switch.) See this CD for additional information. • Support for Optional Switch Box Connector Kit—Provides frontal access to the 4- and 8-Port console switches for a keyboard, monitor, mouse, and power cord.
  • Page 16: Configurations

    KVM are connected directly to the unit by their respective cables. The user can connect the Server Console Switch to servers located in the same or adjoining racks. Keyboard, Mouse, Video Cables HYDR-001.EPS Figure 1-1: Single 4-Port unit Compaq Server Console Switch User Guide...
  • Page 17 Multiple Server Console Switch units can be tiered from the primary unit. Primary Switch Keyboard, Mouse, Video Cables HYDR-002.EPS Secondary Switch Figure 1-2: Tiered configuration Compaq Server Console Switch User Guide...
  • Page 18 The Dual Console 8-Port models allow the user to set up two consoles, so that the console switch system can be controlled from more than one location, or by two users. Keyboard, Mouse, Video Cables Figure 1-3: Dual console configuration Compaq Server Console Switch User Guide...
  • Page 19: Available Models

    8-Port Dual Dual Console Console 8-Port 8-Port Number of computer ports Number of consoles (monitor, keyboard, mouse) Number of tiered computers Switch connection mode control Power 110/22 110/220V 110/220V 110/220V 48V DC Supply 0VAC Compaq Server Console Switch User Guide...
  • Page 20: Hardware Installation

    Before installing the Server Console Switch, refer to the following list to be sure that all of the listed components were received. Kit Contents • Compaq Server Console Switch Rack Option Kit • Main console switch • Power cord (except Dual Console 8-Port DC model) •...
  • Page 21: Required Tools

    NOTE: The 2-Port unit should only be installed using the following side-mount procedure. To side-mount the 2-Port unit: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-1: Attaching the side-mounting brackets Compaq Server Console Switch User Guide...
  • Page 22 Figure 2-2: Mounting the console switch to the side of the rack 3. Secure the console switch to the rack frame, using one screw on each side. Figure 2-3: Securing the console switch to the rack Compaq Server Console Switch User Guide...
  • Page 23 Item Description Keyboard, monitor, and mouse connectors to computer 1 Monitor connector to switch box console Keyboard and mouse connectors to the console switch Keyboard, monitor, and mouse connectors to computer 2 Power cord Compaq Server Console Switch User Guide...
  • Page 24: Side-Mount 0U Installation

    Type A To side-mount the console switch: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-5: Attaching the side-mounting brackets Compaq Server Console Switch User Guide...
  • Page 25 Figure 2-6: Mounting the console switch to the side of the rack 3. Secure the console switch to the rack frame, using two screws on each side. Figure 2-7: Securing the console switch to the rack Compaq Server Console Switch User Guide...
  • Page 26 1. Attach the side-mounting brackets to the console switch, using two screws on each side. 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack. Figure 2-8: Mounting the console switch to the side of the rack Compaq Server Console Switch User Guide...
  • Page 27 3. Insert four cage nuts into the rack frame where the side-mounting bracket holes are located. Figure 2-9: Inserting cage nuts 4. Secure the console switch to the rack frame, using two screws on each side. Compaq Server Console Switch User Guide...
  • Page 28: Rear Rack Installation

    To install the console switch in the rear of the rack: 1. Attach the slide rail brackets to the console switch, using two screws on each slide. Figure 2-10: Attaching the slide rail brackets Compaq Server Console Switch User Guide...
  • Page 29 Figure 2-11: Sliding the console switch into the rack 4. Secure the slide rail brackets to the rear of the rack, using one screw on each side. Figure 2-12: Securing the slide rail brackets to the rack 2-10 Compaq Server Console Switch User Guide...
  • Page 30: Standard 1U Installation

    Figure 2-13: Measuring with the rack template Compaq Server Console Switch User Guide 2-11...
  • Page 31 4. Loosely attach the wing nuts (1) and extend the adjustable rail-mounting brackets to the desired length (2). 5. Tighten the wing nuts slightly to stabilize the adjustable rails during installation. Figure 2-15: Adjusting rails 2-12 Compaq Server Console Switch User Guide...
  • Page 32 7. Secure the rear of the adjustable rail, using one screw for each cage nut previously installed. Figure 2-16: Securing the adjustable rail 8. Secure the front of the adjustable rail to the rack, using two screws for each rail. Figure 2-17: Securing the adjustable rail Compaq Server Console Switch User Guide 2-13...
  • Page 33 9. Slide the console switch into the adjustable rails and secure it to the rear of the rack, using one screw on each side. Figure 2-18: Securing the console switch to the rack 2-14 Compaq Server Console Switch User Guide...
  • Page 34: Completing The Installation

    Completing the Installation After your Server Console Switch is installed in the rack using one of the methods listed in this chapter, proceed to Chapter 3, “Cabling.” Compaq Server Console Switch User Guide 2-15...
  • Page 35: Cabling

    Cable length affects video quality as well as keyboard and mouse data timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems give satisfactory results at the maximum length. Compaq Server Console Switch User Guide...
  • Page 36: Cable Locking Mechanism

    Figure 3-1: Disconnecting the keyboard or mouse cable To disconnect the keyboard or mouse cable properly: 1. Grasp the housing (1). 2. Slide it back to release the locking mechanism (2). 3. Remove the cable (3). Compaq Server Console Switch User Guide...
  • Page 37: Connecting The Cables

    Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times. • Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit. Compaq Server Console Switch User Guide...
  • Page 38 Dual Console 8-Port console switches.) Figure 3-2: 2-Port connectors Figure 3-3: 4-Port connectors Figure 3-4: 8-Port connectors Figure 3-5: Dual Console 8-Port AC connectors Figure 3-6: Dual Console 8-Port DC connectors Compaq Server Console Switch User Guide...
  • Page 39 (earthed) power outlet that is easily accessible to the operator. The grounding plug is an important safety feature. 4. Connect the power cord to the console switch. Compaq Server Console Switch User Guide...
  • Page 40: Connecting The Power Cable To The Dual Console 8-Port Dc Switch Box

    Do not rely on the rack or cabinet chassis to provide adequate ground/earth continuity. Compaq Server Console Switch User Guide...
  • Page 41 Cabling + 48VDC - Figure 3-7: Wiring diagram Item Description Red wire Black wire Green/Yellow striped wire* 48 V DC (to external fused 48 V DC supply) * Use chassis ground connection only. Compaq Server Console Switch User Guide...
  • Page 42: Switch Box Startup Behavior

    If the status flag default setting has been changed to Names mode, the status flag displays the port name instead of the port number. If a status flag is not shown on the monitor, make sure the computer is connected and powered up. Compaq Server Console Switch User Guide...
  • Page 43: Computer Startup Behavior

    If the keyboard or mouse locks up, press the Reset button on the back panel to reset the console switch. Pressing the Reset button allows the user to recover the device settings without power cycling the computers. Compaq Server Console Switch User Guide...
  • Page 44: Making Connections Under Power

    NVRAM by using the Snapshot option from the OSD. Alternate Configurations There are other ways to configure the system, including tiered console switch configurations and dual console configurations. 3-10 Compaq Server Console Switch User Guide...
  • Page 45: Tiered Switch Configurations

    The OSD allows secondary ports to be treated much like ports on the primary console switch. It may be helpful to name each secondary unit as described in “Assigning Unique Names to Computers” in Chapter 5. Compaq Server Console Switch User Guide 3-11...
  • Page 46: Connecting Tiers While The System Is Powered Up

    This is important because the primary unit interprets the keyboard connection as the secondary unit’s power up. At this point, the primary unit sends initialization codes to the secondary unit, triggering device configuration. Refer to Chapter 4 for information on switching tiered systems. 3-12 Compaq Server Console Switch User Guide...
  • Page 47: Dual Console Configuration

    Then use the ports on the front of the console switch to connect an additional KVM. Refer to “Menu Screen” in Chapter 4 for information on switching connection modes. Keyboard, Mouse, Video Cables Figure 3-10: 8-Port dual console configuration Compaq Server Console Switch User Guide 3-13...
  • Page 48: Using The Osd

    8-Port units. If a 2-Port console switch is being used, refer to Chapter 5, “Using the Simplified OSD.” Alternate Languages The Compaq Server Console Switch Software Utility CD contains an update to the OSD for languages other than English. Refer to the CD for information on using this utility.
  • Page 49: Navigation

    Activates commands, highlights line items, and repositions OSD menus on the desktop (click and drag the title bar). Right mouse button Closes the current screen and returns to the previous. Exits OSD from the Main screen. continued Compaq Server Console Switch User Guide...
  • Page 50 * To print a screen, refer to “Performing a Screen Capture” in this chapter. When the OSD is activated by pressing the Print Scrn key, use the mouse instead of the arrow keys to highlight menu options. Compaq Server Console Switch User Guide...
  • Page 51: Menu Overview

    The following table displays the options available from each OSD menu. Table 4-2: OSD Menu Tree Main Menu Setup Commands Scan Scan Enabled Menu Broadcast Active Flag Snapshot Set Flag Position Reset Security Version Broadcast Devices Modify Names Compaq Server Console Switch User Guide...
  • Page 52: Osd Main Screen

    Sorts by port numbers Press the Alt + P key. Setup Displays Setup screen Press the Alt + S key. Commands Displays Commands Press the Alt + C key. screen NOTE: Highlighted port indicates selected device. Compaq Server Console Switch User Guide...
  • Page 53 Tiered console switch is connected and running Tiered console switch is not running or not operating properly Identifies the user in a Dual Console configuration Console identifier in a Dual Console 8-Port console switch A, B Compaq Server Console Switch User Guide...
  • Page 54: Setup Screen

    Press the Alt + F key. display Sets a password and Security Press the Alt + C key. screen saver Sets the keyboard and Broadcast Press the Alt + B key. mouse for simultaneous control continued Compaq Server Console Switch User Guide...
  • Page 55: Commands Screen

    Automatically switches Scan Enabled Press the Alt + S key. video from port to port Simultaneously *Broadcast Active Press the Alt + B key. controls more than one computer in a single system continued Compaq Server Console Switch User Guide...
  • Page 56 Compaq Server Console Switch User Guide...
  • Page 57: Version Screen

    The Version screen also displays specific device information for the currently selected computer. Keyboard information includes enabled/disabled, typematic rate, LED settings, port mode, and keyboard type. Mouse information includes enabled/disabled, sample rate, resolution, and mouse type. Figure 4-4: Version screen 4-10 Compaq Server Console Switch User Guide...
  • Page 58: Reset Command

    In addition, if one or more of the computers in the console switch system have a special type of monitor, it may be necessary to assign that monitor type to the port associated with that computer. Compaq Server Console Switch User Guide 4-11...
  • Page 59 Press Alt + D key. device type and port settings Accepts changes, Press Alt + O key. closes the current screen, and returns to the previous screen Note: Highlighted port indicates selected device. 4-12 Compaq Server Console Switch User Guide...
  • Page 60: Device Modify Screen

    No Device Deletes this number or Press the Alt + N key. name from the list of computers on the Main screen if a console switch or computer is not connected to it continued Compaq Server Console Switch User Guide 4-13...
  • Page 61 Assigns an 8-Port 8 Port Press the Alt + 8 key. console switch as the secondary system Accept changes, Press the Alt + O key. closes the current screen, and returns to the previous screen 4-14 Compaq Server Console Switch User Guide...
  • Page 62: Names Screen

    Restores default Defaults Press the Alt + D key. settings Accepts changes, Press the Alt + O key. closes the current screen, and returns to the previous screen Note: Highlighted port indicates selected device. Compaq Server Console Switch User Guide 4-15...
  • Page 63 Click the cursor anywhere on the line to overtype. 3. Repeat steps 1 and 2 for each computer to be named. 4. Click OK. To edit an existing port or name double-click it, make any changes, then click OK. 4-16 Compaq Server Console Switch User Guide...
  • Page 64: Menu Screen

    Field/ Function Alternate Method Button Sorts computer display Name Press the Alt + N key. order by name Sorts computer display Port Press the Alt + P key. order by port number continued Compaq Server Console Switch User Guide 4-17...
  • Page 65: Scan Screen

    If the user has a Dual Console 8-Port console switch, scan behavior is influenced by multiple users and tiered console switches. A multiuser console switch in the primary position and any single-user console switch in the secondary position can create situations that change the scan pattern. 4-18 Compaq Server Console Switch User Guide...
  • Page 66 Behavior—Console switch at port 3 is available to scan; no user is accessing it. Any key pressed at the keyboard or a mouse click stops the scanning and passes the keystrokes or mouse movements to the currently selected computer. Compaq Server Console Switch User Guide 4-19...
  • Page 67 Returns to default Defaults Press the Alt + D key. settings Saves changes and Press the Alt + O key. returns to the previous menu Note: Highlighted port indicates selected device. 4-20 Compaq Server Console Switch User Guide...
  • Page 68 1. Click the computer to be removed from the scan list. 2. Press the Delete key. Press the Shift + Delete keys to delete the current computer and all computers below it. 3. Click OK. Compaq Server Console Switch User Guide 4-21...
  • Page 69: Flag Screen

    Figure 4-11: Status flag showing the user is connected to a computer sorted by name order Figure 4-12: Status flag showing that broadcasting is enabled and the user is connected to a tiered computer sorted by port order 4-22 Compaq Server Console Switch User Guide...
  • Page 70 1. Click Set Position. 2. Click and drag the title bar to where the status flag will be displayed on the desktop. 3. Click X to exit the dialog box. The setting is saved. Compaq Server Console Switch User Guide 4-23...
  • Page 71: Security Screen

    Press the Alt + N key. or confirm current password Confirms new Repeat Press the Alt + R key. password Enables screen saver Enable Screen Saver Press the Alt + C key. continued 4-24 Compaq Server Console Switch User Guide...
  • Page 72 1. Enter the password in the New field. 2. Select Enable Screen Saver. 3. In the Time Delay field, enter the number of minutes (from 1 to 254) to delay activation of the screen saver. Compaq Server Console Switch User Guide 4-25...
  • Page 73 2. Press the Print Scrn key to display the Main screen. 3. Click Setup, Security. 4. Enter the password in the New field. 5. Deselect Enable Screen Saver. 6. Click OK. 4-26 Compaq Server Console Switch User Guide...
  • Page 74: Broadcast Screen

    Keyboard The keyboard state must be identical for all computers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes should be the same on all keyboards. Compaq Server Console Switch User Guide 4-27...
  • Page 75 Button Returns to default Defaults Press the Alt + D key. settings (all off) Saves changes and Press the Alt + O key. returns to previous menu Note: Highlighted port indicates selected device. 4-28 Compaq Server Console Switch User Guide...
  • Page 76 5. Press the Print Scrn key to open the Main menu on the primary console switch. 6. Repeat steps 1 through 5 to send broadcast commands to computers attached to additional secondary console switches. Compaq Server Console Switch User Guide 4-29...
  • Page 77: Accessing The Osd At A Secondary Console Switch

    OSD should not be changed in a secondary console switch because adjustments can cause conflicts between the secondary and primary console switches. Access OSD menus at the secondary console switch to: • Check version information of the firmware • Set up broadcasting 4-30 Compaq Server Console Switch User Guide...
  • Page 78: Switching Between Computers

    2. Double-click the computer name or port. Highlight the port and press the Enter key. Enter the port number or first few letters of the computer name to establish it as unique, and then press the Enter key. Compaq Server Console Switch User Guide 4-31...
  • Page 79: Performing A Soft Switch

    The second keystroke brings up the OSD in the secondary console switch. The third keystroke brings up both OSDs. The fourth keystroke clears the screen, then captures or prints the screen. 4-32 Compaq Server Console Switch User Guide...
  • Page 80: Using The Simplified Osd

    The first keystroke displays the Simplified OSD in the primary console switch. The second keystroke displays the Simplified OSD in the secondary console switch. The third keystroke displays both Simplified OSDs. The fourth keystroke clears the screen, then captures or prints the screen. Compaq Server Console Switch User Guide...
  • Page 81: Simplified Osd Selection Screen

    F2 Advanced Figure 5-1: Selection Screen The factory defaults for the Simplified OSD should not be changed in a secondary console switch because adjustments can cause conflicts between the secondary and the primary console switches. Compaq Server Console Switch User Guide...
  • Page 82: Simplified Osd Status Port Symbols

    Opening the Simplified OSD Advanced Menus 1. Press the Print Scrn key to open Simplified OSD Selection. 2. Press the F2 key. ADVANCED MENUS COMMANDS SETUP Scan Version Snapshot Reset Broadcast Figure 5-2: Advanced Menus, Commands Compaq Server Console Switch User Guide...
  • Page 83: Exiting The Simplified Osd

    The current information (for example, the state of the Caps Lock key) is maintained for each computer in the system. When configuration is complete, the video output of the selected computer passes to the monitor. Compaq Server Console Switch User Guide...
  • Page 84: Switching Computers

    Simplified OSD menus, refer to “Changing Menu Attributes” in this chapter. NOTE: Before assigning names to computers attached to a secondary console switch, the user must first associate the secondary device with a port. Refer to “Assigning Specific Device Types” in this chapter. Compaq Server Console Switch User Guide...
  • Page 85 5. If necessary, repeat steps 3 and 4 for each computer in the system. 6. Press the Enter key to save the settings and exit the menu. Press the F10 key to restore default settings. Press the Esc key to exit the menu without saving the settings. Compaq Server Console Switch User Guide...
  • Page 86: Changing Menu Attributes

    1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight OSD and press the Enter key; the OSD Attributes screen is displayed. OSD ATTRIBUTES Resolution Height Horizontal Vertical Background Highlight Text Delay Time Order PORT Figure 5-5: OSD Attributes screen Compaq Server Console Switch User Guide...
  • Page 87: Effects Of Settings On Screen Appearance

    Size of screen Resolution Select either 320, 480, or 640; the lower the value, the larger the size. Size of text Height Higher values display larger text. Location of screen Horizontal 0–127 Vertical 0–255 continued Compaq Server Console Switch User Guide...
  • Page 88 Print Scrn key is pressed. Increasing delay can prevent the screen from being a distraction when performing simple computer switching operations. Order of computers Order Choose to list computers by port number or alphabetically by name. Compaq Server Console Switch User Guide...
  • Page 89: Changing Status Flag Attributes

    4. Press the Enter key to save the settings and exit the menu. Press the F10 key to restore default settings. Press the Esc key to exit the menu without saving the settings. 5-10 Compaq Server Console Switch User Guide...
  • Page 90: Values And Effects Of Settings On Flag Appearance

    Column 0–25 Positions the flag horizontally on the screen. Color 0–7 Sets the flag color. Text 0–7 Sets the flag text color. Mode Opaque Makes the flag opaque. Transparent Makes the flag transparent. Compaq Server Console Switch User Guide 5-11...
  • Page 91: Scanning The Computers

    2. Highlight Scan and press the Enter key; the Scan Pattern Setup screen displays with the first port position (or computer name) highlighted. SCAN PATTERN SETUP Port Name Computer 1 Computer 2 F2 for defaults Figure 5-7: Scan Pattern Setup screen 5-12 Compaq Server Console Switch User Guide...
  • Page 92: Removing A Computer From The Scan List

    1. In the Scan Pattern Setup screen, enter the port number of the computer to be removed. If the computers are listed by name, enter the first few letters of the name of the computer. 2. Move the highlight to the Sec column. Compaq Server Console Switch User Guide 5-13...
  • Page 93: Securing Server Access

    The user must always provide a password to access the fields in the Security Configuration screen. After entering the correct password, the other fields on the screen are activated. 5-14 Compaq Server Console Switch User Guide...
  • Page 94: Locking The Screen And Keyboard

    5. Highlight Mode and select Energy if using an Energy Star-compliant monitor or Screen if the monitor is not of that type. CAUTION: Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant. Compaq Server Console Switch User Guide 5-15...
  • Page 95 Energy Star-compliant monitors that go into low-power mode when time delay has elapsed. Screen—Turns off video when time delay has elapsed. Use with non- Energy Star-compliant monitors. Test Immediately activates selected mode. 5-16 Compaq Server Console Switch User Guide...
  • Page 96: Turning Off The Screen Saver

    6. Highlight Test and press the Enter key to immediately start screen saver mode. This action overrides the use of a password. Pressing any key on the keyboard unlocks the console. The computer will not be protected against unauthorized users. Compaq Server Console Switch User Guide 5-17...
  • Page 97: Displaying Version Information

    LEDs Mode Type 101 Type Gen Figure 5-9: Version screen 2. To display version information for an auxiliary device, press the F2 key. 3. Press the Esc key to close the Version screen. 5-18 Compaq Server Console Switch User Guide...
  • Page 98: Saving The Hardware Settings

    1. From the Commands menu in the Advanced Menus screen, highlight Reset and press the Enter key. 2. If step 1 does not correct the problem, press the Reset button on the back panel of the console switch. Compaq Server Console Switch User Guide 5-19...
  • Page 99: Assigning Specific Device Types

    4. Press the Enter key to save the settings and exit the menu. Press the F10 key to restore default settings. Press the Esc key to exit the menu without saving the settings. 5-20 Compaq Server Console Switch User Guide...
  • Page 100: Switching Tiered Systems

    3. If the computer/secondaries are listed in the window by name, then enter the assigned name of the computer. If no secondary unit is connected to the selected primary port, the command is canceled when the secondary number is entered. 4. Press the Enter key. Compaq Server Console Switch User Guide 5-21...
  • Page 101: Regulatory Compliance Notices

    Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique Compaq series number. The series number can be found on the product nameplate label, along with all required approval markings and information.
  • Page 102: Federal Communications Commission Notice

    Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense. Compaq Server Console Switch User Guide...
  • Page 103: Class B Equipment

    For questions regarding your product, contact us by mail or telephone: • Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-652-6672 (1-800-OK COMPAQ) (For continuous quality improvement, calls may be recorded or monitored.) Compaq Server Console Switch User Guide...
  • Page 104: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 105: Class B Equipment

    EN55022 (CISPR 22) – Electromagnetic Interference • EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) – Power Line Flicker • EN60950 (IEC950) – Product Safety Compaq Server Console Switch User Guide...
  • Page 106: Japanese Notice

    Regulatory Compliance Notices Japanese Notice Taiwanese Notice Compaq Server Console Switch User Guide...
  • Page 107: Appendix B Electrostatic Discharge

    Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Compaq Server Console Switch User Guide...
  • Page 108: Grounding Methods

    Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your Compaq authorized reseller.
  • Page 109: Power Cord Set Requirements

    10 A/125 VAC, or 10A/250 VAC, as required by the power system of each country. • The appliance coupler must meet the mechanical configuration of an EN60320/IEC 320 Standard Sheet C13 Connector, for mating with the appliance outlet on the computer. Compaq Server Console Switch User Guide...
  • Page 110: Country-Specific Requirements

    Japanese Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor, 1.0 mm conductor size. Wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Compaq Server Console Switch User Guide...
  • Page 111: Specifications

    Specifications Table D-1: Compaq Server Console Switch 2-Port Specifications Dimensions Height 4.34 cm (1.71 inches) Depth 17.8 cm (7.0 inches) Width 25.4 cm (10 inches) Weight 1.47 kg (3.25 lb) Input Power Requirements Rated Voltage 100–240VAC Rated Frequency 50–60 Hz Rated Input Current .5–.25A...
  • Page 112 Relative Humidity (noncondensing) Operating 20%–80% Nonoperating 5%–90% Video Modes Supported VGA, SVGA, XGA Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications Dimensions Height 4.5 cm (1.75 inches) Depth 20.3 cm (8.0 inches) Width 43.2 cm (17 inches)
  • Page 113 Specifications Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications continued Dimensions Temperature Range Maximum Ambient Operating –50 C (50 –104 Temperature Ambient Storage and Shipping –85 C (-40 –185 Temperature Maximum Internal Rack C (122...
  • Page 114: Troubleshooting

    Reconnect the power cable. Check AC outlet for power. No video on one Video cable problem Tighten loose video computer cable connections. Replace video cable. Turn on the computer connected to that port. continued Compaq Server Console Switch User Guide...
  • Page 115 Device dialog boxes 2-Port also check OSD menu). In the Commands screen, click Reset (all models except 2-Port). Reset settings to default if necessary by pressing the F10 + Enter keys (for 2-Port console switch only). Compaq Server Console Switch User Guide...
  • Page 116 For this reason, only perform these tests when maintenance time can be scheduled.) Then at the console switch press the Esc + Print Scrn keys. continued Compaq Server Console Switch User Guide...
  • Page 117 (4 or 8) for a primary console switch secondary console is expected switch. (all models except Verify that all port 2-Port) settings are set to Default if not connected to a secondary console switch. Compaq Server Console Switch User Guide...
  • Page 118 Replace keyboard cable. Check maximum cable length. Press the Reset button on the back panel of the console switch. Check maximum length of console cable extensions. continued Compaq Server Console Switch User Guide...
  • Page 119 For this reason, only perform these tests when maintenance time can be scheduled.) Check for maximum cable length. Check maximum length of console cable extensions. Replace the console keyboard. continued Compaq Server Console Switch User Guide...
  • Page 120 Replace the console keyboard. Press the Reset button on the back panel of the console switch. Tighten loose computer keyboard cable connections. Check computer to console switch cables for maximum length. Compaq Server Console Switch User Guide...
  • Page 121 Mouse displays erratic Computer left mouse Reset mouse through behavior in indeterminate state OSD or reset console switch. Mouse pointer frozen Mouse not initialized Reset mouse through on display OSD or reset console switch. Compaq Server Console Switch User Guide...
  • Page 122 Verify that the file Can’t Open messages path name was typed received after typing correctly. the file name Verify that the path to the file is correct. Check that file extension is correct (.bin) continued Compaq Server Console Switch User Guide...
  • Page 123 Verify that the correct when updating port was selected. firmware If another program is using the same port, quit the program. If a serial cable is not installed or is defective, install a new cable. E-10 Compaq Server Console Switch User Guide...
  • Page 124: Updating Firmware

    The firmware for the console switch can be updated. The application code of the console switch resides in FLASH, and therefore can be quickly and easily updated. The port communication settings are automatically configured to allow direct downloading from the connected computer. Compaq Server Console Switch User Guide...
  • Page 125 Press the Enter key. If the data was entered correctly, a message is displayed on the computer notifying the user that the update for the console switch is in process. Go to step 8. Compaq Server Console Switch User Guide...
  • Page 126 100% Complete. Download completed successfully. Thank you for using COMPAQ products. The switch automatically reboots after the update is completed. NOTE: If the update was unsuccessful (because of a power outage, for example), repeat the process. Compaq Server Console Switch User Guide...
  • Page 127 4-7 Compaq Server Console Switch screen 4-27 features 1-2 broadcast, active function 4-8 rack option kit, contents 2-1 broadcasting Compaq website xiii in tiered configurations 4-29 to selected computers 4-29 turning off 4-30 Compaq Server Console Switch User Guide Index-1...
  • Page 128 B-2 type, assigning 4-11 grounding, suggested equipment for B-2 Device Modify screen 4-13 Devices button 4-8 Devices screen 4-11 disconnect, locking cable mechanism 3-2 display order, setting 4-7 dual console, configuration, figure 1-6 Index-2 Compaq Server Console Switch User Guide...
  • Page 129 4-32 settings, saving See Snapshot button mouse button type, viewing 4-32 left, function 4-2 typematic rate, viewing 4-32 right, function 4-2 kit, Compaq Server Console Switch, mouse compliance statement A-5 contents 2-1 Compaq Server Console Switch User Guide Index-3...
  • Page 130 A-2 proper handling B-1 reset storing B-1 button (OSD) 4-9 transporting B-1 button, hardware 3-9 password 1-2 command 4-11 changing 4-25 switch 1-2 setting 4-7 right mouse button, function 4-2 Index-4 Compaq Server Console Switch User Guide...
  • Page 131 3-10, 3-11 opening 5-1 tools, conductive field service type B-2 Snapshot button 4-9 standard 1U installation 2-11 Standard selection 4-13 unattended reboot 3-9 static-safe containers storing products in B-1 transporting products in B-1 Compaq Server Console Switch User Guide Index-5...
  • Page 132 4-8 2-Port unit D-1 4- and 8-Port units D-2 width 2-Port unit D-1 4- and 8-Port units D-2 wires, connecting to DC unit 3-8 wrist straps specifications B-2 using B-2 Index-6 Compaq Server Console Switch User Guide...

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