SURE petcare SureFeed Microchip Pet Feeder, MPF001 Manual

Welcome to your new Microchip Pet Feeder

What's in the box

1. Microchip Pet Feeder
2. Single Grey Bowl
3. Split Grey Bowl
4. Grey Mat
5. Sure Petcare RFID Collar Tag

Product overview

1. The feeder lid will remain closed at all times until it is opened for food replacement or an authorised pet approaches to eat.
2. When a pet places its head into the hoop on the front of the feeder, the microchip reader is activated.
3. If the pet is authorised and allowed to eat, the lid will slide open for them.
4. If an unauthorised pet tries to eat from the feeder when the lid is closed then the lid will not open.

Fitting the batteries

Turn the feeder upside down to access the battery compartments.

Always use 4 x 1.5 V LR14 alkaline C cell batteries for best performance. For all battery safety information.

Programming the feeder

1. Press the Add Pet () button found on the rear of the feeder.
2. The lid will open and the light will flash green once every second.
3. Put some food/treats into the bowl and place the feeder where you would normally feed your pet.
4. When your pet eats from the bowl and has been learnt, the light will stop flashing and remain on. When your pet moves away from the feeder the lid will close and the green light will turn off. Their microchip number is now stored permanently in memory.

Replacing the food

1. Press the open/close button ( ) to open the feeder.
2. Place the filled bowl into the feeder.
3. Press the open/close ( ) button to close the lid and seal the food.

Teaching your pet to use the feeder (training mode)

It is important to allow your pet to get used to their new feeder for a couple of days without any lid movement. With the lid closed press the Training Function button () once on the rear of the feeder. The lid will open and the light will flash orange (once every few seconds).

Now start to add increasing amounts of movement to the lid. This allows your pet to get used to the motion of the lid in 3 stages.

Do not proceed to the next step until your pet is confident with the motion.

1. Press the ( ) button. The lid will close a small amount and the light will flash orange twice.
   
2. Press the ( ) button again. The lid will close to the next position and the light will flash orange 3 times.
   
3. Press the ( ) button again. The lid will close to its final position and the light will flash orange 4 times.
   

Once your pet is happy with this final position, press ( ) again. The lid will close fully and the light will no longer flash. The feeder is now sealed and in daily use mode.

Cleaning and maintenance

It is important to keep your Microchip Pet Feeder clean to ensure it functions reliably.
Do not put the whole feeder into water or the dishwasher.
The feeder should be wiped with a damp cloth or household cleaning wipes.

How to remove the lid for cleaning:

1. Move the slider to the unlocked position and press the ( ) button on the back.
   
2. Turn the feeder so the back is facing you and pull the lid up.
   
3. Hand wash the lid. Do not put it in the dishwasher.
   

Important safety information

It is your responsibility to exercise discretion and observe all safety measures required by law and common sense. Please read the following information carefully and retain this manual for future reference. Note this product is intended for indoor use only by domestic pets.

• Your Microchip Pet Feeder is not a toy. Do not allow children to play with it.
• Your Microchip Pet Feeder includes some small components. To avoid the risk of choking take care to keep any loose parts away from young children and pets, and dispose of all packaging appropriately.
• This product may be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be undertaken by children without supervision.

CHILD PROOFING: In households with young children, you must include the Microchip Pet Feeder in childproofing considerations. Misuse of this product by a child may result in persons coming into contact with potential dangers. Ensure your Microchip Pet Feeder is located where it will not pose a trip hazard. Young children should be monitored at all times when in the immediate vicinity of the Microchip Pet Feeder.

BATTERIES: The Microchip Pet Feeder requires 4 x 1.5 V LR14 alkaline C cells to operate. The product is not designed for use with rechargeable batteries.

• Always change all 4 batteries at the same time and avoid mixing battery types or manufacturers.
• To insert or change the batteries, remove the battery covers on the underside of the product to access the battery compartments.
• Ensure the +/- symbols on the new batteries match the symbols on the Microchip Pet Feeder.
• Non-rechargeable batteries are not to be recharged.
• To avoid the risk of fire, always take care to ensure batteries are fitted the correct way round as marked on the Microchip Pet Feeder and never short circuit the battery terminals.
• If the batteries are exhausted, or there is a problem with how they have been inserted, the light to the rear of the bowl will flash red every 5 seconds as a low battery indication.
• There is a risk of explosion if the battery is replaced by an incorrect type. Always use good quality batteries from a reputable battery manufacturer to ensure the best performance.
• Exhausted or out-of-date batteries must be removed and disposed of properly in accordance with local legislation.
• If the appliance is to be stored unused for a long period, the batteries must be removed and the food bowl should be emptied and cleaned.

In case of battery leaks, wear appropriate protective equipment (PPE) to protect yourself from any exposure to harmful chemicals before disposing of the batteries and cleaning any spillage. When cleaning up a spillage, avoid contact with skin, eyes or any risk of ingestion. Contact a medical professional immediately if this should occur.

Do not use this product if parts are missing, damaged or worn. Only use approved Sure Petcare accessories and spare parts with your Microchip Pet Feeder.

PETS: To ensure your pet's safety:

• Wash the bowl before first use.
• Use only appropriate pet food in your Microchip Pet Feeder and clean the bowl with pet friendly cleaning products and tap water daily.
• Do not place your Microchip Pet Feeder where it may be exposed to excessive heating.
• Clean unit with pet friendly cleaning products and a damp cloth only, do not immerse in water.
• Ensure the unit is stable and placed on a horizontal floor.

Sure Petcare recommends the Microchip Pet Feeder is used with your pet's implanted microchip, however it may also be operated using the Sure Petcare RFID Collar Tag. If using a collar tag, it must be used with a safety collar which incorporates a breakaway buckle. Sure Petcare cannot accept liability for any injury or death caused by a pet's collar.
Custom software settings are available from customer support to alleviate most unwanted pet behaviour.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download SURE petcare SureFeed Microchip Pet Feeder, MPF001 Manual