SURE petcare SureFeed iMPF Manual

What's in the box

1. Microchip Pet Feeder Connect
2. Sure Petcare RFID Collar Tag
3. Single Bowl
4. Half Bowls
5. Mat
6. Half bowl supports
7. Single bowl support

Batteries and Hub are not included. For your Microchip Pet Feeder Connect to work as a connected system you will need an accompanying Hub. For more information on how to purchase a Hub please visit: surepetcare.com/hub.

Download the app and follow the setup instructions

Download the Sure Petcare App from the App Store or Google Play and follow the instructions for:

• Connecting your Sure Petcare product
• Adding your pets to your Microchip Pet Feeder Connect

Already have the Sure Petcare App?
You can add your Microchip Pet Feeder Connect to your existing Household by clicking it in the app menu.

Batteries

The feeder requires 4 x 1.5 V LR14 alkaline C cells to operate.
For additional battery information, please refer to figure above.

Fitting the batteries

Turn the feeder upside down to access the battery compartments.
For battery installation information, please refer to image above.

Cleaning and maintenance

It is important to keep your Microchip Pet Feeder Connect clean to ensure it functions reliably.
Do not put the whole feeder into water or the dishwasher.
The feeder should be wiped with a damp cloth or household cleaning wipes.

How to remove the lid for cleaning:

1. Move the slider to the unlocked position and press the ( ) button on the back.
   
2. Turn the Feeder so the back is facing you and pull the lid up.
   
3. Hand wash the lid. Do not put it in the dishwasher.
   

Important safety information

It is your responsibility to exercise discretion and observe all safety measures required by law and common sense. Please read the following information carefully and retain this manual for future reference. Note this product is intended for indoor use only by domestic pets.

• Your Microchip Pet Feeder Connect (iMPF) is not a toy. Do not allow children to play with it.
• Your feeder includes some small components. To avoid the risk of choking take care to keep any loose parts away from young children and pets, and dispose of all packaging appropriately.
• This product may be used by children aged from eight years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be undertaken by children without supervision.

CHILD PROOFING: In households with young children, you must include the feeder in childproofing considerations. Misuse of this product by a child may result in persons coming into contact with potential dangers. Ensure your feeder is located where it will not pose a trip hazard. Young children should be monitored at all times when in the immediate vicinity of the feeder.

BATTERIES: The feeder requires 4 x 1.5 V LR14 alkaline C cells to operate. The product is not designed for use with rechargeable batteries.

• Always change all four batteries at the same time and avoid mixing battery types or manufacturers.
• To insert or change the batteries, remove the battery covers on the underside of the product to access the battery compartments.
• Ensure the +/- symbols on the new batteries match the symbols on the feeder.
• Non-rechargeable batteries arenot to be recharged.
• To avoid the risk of fire, always take care to ensure batteries are fitted the correct way round as marked on the feeder and never short circuit the battery terminals.
• If the batteries are exhausted, or there is a problem with how they have been inserted, the light to the rear of the bowl will flash red every five seconds as a low battery indication.
• There is a risk of explosion if the battery is replaced by an incorrect type. Always use good quality batteries from a reputable battery manufacturer to ensure the best performance.
• Exhausted or out-of-date batteries must be removed and disposed of properly in accordance with local legislation.
• If the appliance is to be stored unused for a long period, the batteries must be removed and the food bowl should be emptied and cleaned.

In case of battery leaks, wear appropriate protective equipment (PPE) to protect yourself from any exposure to harmful chemicals before disposing of the batteries and cleaning any spillage. When cleaning up a spillage, avoid contact with skin, eyes or any risk of ingestion. Contact a medical professional immediately if this should occur.

Do not use this product if parts are missing, damaged or worn. Only use approved Sure Petcare accessories and spare parts with your feeder.

PETS: To ensure your pet's safety:

• Wash the bowl before first use.
• Use only appropriate pet food in your feeder and clean the bowl with pet-friendly cleaning products and tap water daily.
• Do not place your feeder where it may be exposed to excessive heating.
• Clean unit with pet-friendly cleaning products and a damp cloth only, do not immerse in water.
• Ensure the unit is stable and placed on a horizontal floor.

Sure Petcare recommends the feeder is used with your pet's implanted microchip, however it may also be operated using the Sure Petcare RFID Collar Tag. If using a collar tag, it must be used with a safety collar which incorporates a breakaway buckle. Sure Petcare cannot accept liability for any injury or death caused by a pet's collar.
Custom software settings are available from customer support to alleviate most unwanted pet behaviour.

Documents / Resources

References

• Sure Petcare Hub
• App Store - Apple
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download SURE petcare SureFeed iMPF Manual