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P28700-B21
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HPE P28700-B21 User Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Revision History
Component Identification
Front Panel Components
Front Panel Leds and Buttons
UID Button Functionality
Front Panel LED Power Fault Codes
Rear Panel Components
Rear Panel Leds
System Board Components
DIMM Slot Locations
DIMM Label Identification
System Maintenance Switch Descriptions
Drive Numbering
Drive Leds
Low-Profile LFF Drive LED Definitions
Drive LED Definitions
Drive Cage Backplane Identification
Fan Numbering
Remove the Bezel
Install the Access Panel
Remove the Air Baffle
Installing the Air Baffle
Remove the Rear Drive Cage Blank
Remove the PCI Riser Cage
HPE Support Services
Set up the Server
Operational Requirements
Space and Airflow Requirements
Temperature Requirements
Power Requirements
Electrical Grounding Requirements
System Warnings and Cautions
Rack Warnings and Cautions
Installing Hardware Options
Installing the Operating System
Selecting Boot Options in UEFI Boot Mode
Registering the Server
Hardware Options Installation
Product Quickspecs
Drive Options
Drive Cage Options
Riser and Riser Cage Options
Expansion Slots
Storage Controller Options
Installing a Storage Controller
Memory Options
DIMM Population Information
DIMM-Processor Compatibility
HPE Smartmemory Speed Information
Internal USB Device Option
Power Supply Option
Connecting a DC Power Cable to a DC Power Source
Cabling Diagrams
Cable Routing
Software and Configuration Utilities
Server Mode
Active Health System Viewer
Active Health System Data Collection
Active Health System Log
Restful Interface Tool
Ilo Amplifier Pack
Integrated Management Log
Intelligent Provisioning Operation
Management Security
Scripting Toolkit for Windows and Linux
UEFI System Utilities
Secure Boot
Launching the Embedded UEFI Shell
HPE Smart Storage Administrator
External USB Functionality
Safety and Security Benefits
Service Pack for Proliant
Updating Firmware from the System Utilities
Updating the Firmware from the UEFI Embedded Shell
Online Flash Components
Software and Firmware
Operating System Version Support
HPE Pointnext Portfolio
Proactive Notifications
Troubleshooting
Troubleshooting Resources
System Battery Replacement
Replace the System Battery
Electrostatic Discharge
Environmental Specifications
Mechanical Specifications
Power Supply Specifications
Hot-Plug Power Supply Calculations
Accessing Hewlett Packard Enterprise Support
Accessing Updates
Remote Support
Warranty Information
Additional Regulatory Information
Documentation Feedback
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HPE Apollo 4200 Gen10 Plus Server User Guide
HPE Apollo 4200 Gen10 Plus Server User Guide
Part Number: 20-APL4200G10PL-UG-ED4
Published: September 2024
Edition: 4
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Table of Contents
Troubleshooting
Operating system version support
120
Troubleshooting resources
121
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Summarization of Contents
Component Identification
Front and Rear Panel Components
Details the server's front and rear panel components, including drive bays, ports, and LEDs.
System Board and Memory Configuration
Details system board components, DIMM slot locations, label identification, and maintenance switches.
Drive and Storage Component Identification
Covers drive cage numbering, drive LEDs, backplane identification, storage controllers, and NVMe boot devices.
Network and Fan Identification
Identifies SFP28 network card ports/LEDs and system fan numbering.
Operations
Server Power Management
Procedures for powering down and powering up the server, including soft and forced shutdown methods.
Server Removal and Access Panel
Steps for extending, removing the server from the rack, and gaining access to internal components.
Component Removal Procedures
Instructions for removing internal components like air baffle, drive cages, and PCI riser cages.
Setup and Installation
HPE Support Services and Registration
Details HPE support services, operational requirements, and server registration procedures.
Server Installation and Environment
Covers setting up the server, operational requirements, warnings, and rack installation procedures.
Operating System and Boot Configuration
Guides for installing the operating system, selecting boot options in UEFI, and Secure Boot.
Hardware Options Installation Overview
General guidance for installing various hardware options like security bezels and adapters.
Drive Options
Installing Drives in Drive Cages
Provides instructions for installing drives into the server's various drive cages (1, 2, 3) and rear cages.
Drive Cage Options
Rear Drive Cage Installation
Details the installation procedures for two-bay SFF hot-plug rear drive cages in primary and secondary/tertiary slots.
Riser and Riser Cage Options
PCIe Riser Cage Installation
Provides procedures for installing PCIe riser cages in the primary and secondary/tertiary slots of the server.
Expansion Slots
PCIe Slot and Expansion Board Installation
Explains PCIe slot descriptions and covers installing expansion boards or type-p controllers.
OCP Fan Board Installation
Details the procedure for installing an OCP fan board into the server's appropriate slot.
Storage Controller Options
Storage Controller Installation
Covers the installation of type-a and type-p storage controllers, including necessary connections.
HPE NS204i-p NVMe OS Boot Device Installation
Step-by-step guide for installing the HPE NS204i-p NVMe OS Boot Device onto the server.
Memory Options
DIMM Configuration and Installation
Information on DIMM population, processor compatibility, speed, and procedures for installing DIMMs.
OCP NIC 3.0 Adapter Installation
OCP NIC 3.0 Adapter Installation
Procedure for installing an OCP NIC 3.0 adapter into the server's designated slot.
Internal USB Device Option
Internal USB Device Option
Describes the internal USB 3.0 port and its use, including the Dual 8GB microSD device.
Power Supply Options
Installing AC and DC Hot-Plug Power Supplies
Covers the installation of various hot-plug power supplies (AC and -48V DC).
Connecting DC Power Cables
Connecting DC Power Cables to Source
Instructions for connecting DC power cables to a DC power source and related safety precautions.
HPE Smart Storage Battery
HPE Smart Storage Battery
Information about installing and charging the HPE Smart Storage Battery for controller backup power.
Cabling
Cabling Diagrams and Routing
Provides diagrams and routing instructions for server cables, including SAS/SATA, power, and front panel.
Software and Configuration Utilities
Software Utilities Overview
Lists and describes server management utilities like iLO, Intelligent Provisioning, and UEFI System Utilities.
Active Health System Viewer and Log
Explains the Active Health System Viewer and Log for monitoring server health and recording events.
HPE iLO 5 Features
Details HPE iLO 5 features, including iLO Federation for managing multiple servers and the Service Port.
Firmware and Driver Updates
Updating System Firmware and Drivers
Procedures for updating system ROM, firmware, and device drivers using SPP, System Utilities, or UEFI Shell.
Boot Mode Configuration
Selecting Server Boot Mode
Instructions for selecting between UEFI and Legacy BIOS modes for server booting and its impact.
Secure Boot and UEFI Shell
Explains Secure Boot functionality for system security and how to launch the Embedded UEFI Shell.
HPE Smart Storage Administrator
HPE Smart Storage Administrator
Details HPE SSA for array configuration, its interfaces, and offline/online access methods.
HPE InfoSight for Servers
HPE InfoSight for Servers
Describes HPE InfoSight for monitoring devices, predictive analytics, and health monitoring.
USB Support
External USB Functionality
Explains external USB functionality for administration and diagnostics, and security options in UEFI.
Redundant ROM Support
Redundant ROM Support
Explains the server's redundant ROM feature for safe firmware upgrades and recovery from corruption.
Safety and Security Benefits
Safety and Security Benefits
Describes the benefits of redundant ROM in protecting existing versions during flashing.
Keeping the System Current
Updating System Firmware and Drivers
Procedures for updating system ROM, firmware, and device drivers using SPP, System Utilities, or UEFI Shell.
HPE Pointnext Portfolio and Proactive Notifications
Information on HPE Pointnext services and proactive notifications for updates and changes.
Troubleshooting
Troubleshooting Resources
Lists available troubleshooting guides and resources for resolving common server problems and maintenance.
System Battery Replacement
Step-by-step instructions for safely removing and replacing the system battery pack.
Specifications
Environmental Specifications
Details operating and non-operating environmental requirements like temperature, humidity, and altitude.
Mechanical Specifications
Provides physical dimensions (height, depth, width) and weight specifications for various server configurations.
Power Supply Specifications
Lists the types of supported hot-plug power supplies and compatibility considerations.
Websites
General Websites
Lists important HPE websites for storage compatibility, white papers, analyst reports, and support resources.
Support and Other Resources
Accessing HPE Support and Updates
Guides on accessing HPE support, downloading software updates, and managing product entitlements.
Remote Support and Warranty Information
Details on remote support services, registration, and links to warranty information for HPE products.
Regulatory and Documentation Feedback
Information on regulatory compliance and instructions for providing feedback on documentation.
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