Avigilon H3A Series User Manual
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Avigilon H3A Series User Manual

Avigilon H3A Series User Manual

General ip camera web interface
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General IP Camera Web Interface
User Guide
Avigilon High Definition H6, H5, and H4 IP Camera Models:
H6A-xxx
H6SL-xx
H5A-xx
H5A-xx-IR
H5SL-xx
H5SL-xx-IR
H5M-DO
H6X-xxx
H6M-Dx-IR
H6M-Dx
H5A-CR1-IR-xx
H5A-CR2-IR-xx
H4A-G-xx-IR(-B)
H4A-xx-IR(-B)
H6A-xxx-IR
H5EX-xx-BO1
H5EX-xx-CO1
H4A-xx(-B)
H4M-D
H4F-DO
H4SL-xx(-IR)
H6X-xxx-IR
H4A-ETD-KIT
H4A-THC-BO
H4A-G-B(-B)
H3A-xx
H3A-BO-IR

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  • Page 1 General IP Camera Web Interface User Guide Avigilon High Definition H6, H5, and H4 IP Camera Models: H6A-xxx H6X-xxx H6A-xxx-IR H6X-xxx-IR H6SL-xx H6M-Dx-IR H5EX-xx-BO1 H4A-ETD-KIT H5A-xx H6M-Dx H5EX-xx-CO1 H4A-THC-BO H5A-xx-IR H5A-CR1-IR-xx H4A-xx(-B) H4A-G-B(-B) H5SL-xx H5A-CR2-IR-xx H4M-D H3A-xx H5SL-xx-IR H4A-G-xx-IR(-B) H4F-DO...
  • Page 2 Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.

  • Page 3: Table Of Contents

    Table of Contents General IP Camera Web Interface User Guide Web Interface System Requirements Accessing the Camera Web Interface Creating the Initial User and Logging In Logging In viii Live View Saving a Still Image Setup General Network Configuring 802.1x Port-Based Authentication Switching 802.1x Authentication Profiles Deleting an 802.1x Authentication Profile Configuring SNMP...
  • Page 4 Create a Motion Analytic Event xxxii Enable Audio Analytics xxxiv Configure Self Learning Analytics xxxv Suspend Self Learning xxxv Reset Self Learning xxxv Extended Settings xxxvi Privacy Zones xxxvi Setting a Privacy Zone xxxvi Deleting a Privacy Zone xxxvii Setting a Removable Privacy Zone for Specific Users xxxvii Dynamic Privacy Masks xxxviii...
  • Page 5 Manual Activation Device Log Disable WebUI About Page Checking a Camera's Power Source ACC™ ES Camera liii Checking the ACC ES Camera Status liii Configuring the ACC ES Camera Administration Settings liii Restarting the ACC Software liii Formatting the Recorded Video Drive liii Changing the Communication Ports Overriding the Login Limit...

  • Page 6: General Ip Camera Web Interface User Guide

    General IP Camera Web Interface User Guide You can use the camera web interface to check the camera’s status and image quality, edit camera settings, manage features and upgrade firmware. Make sure you have completed the installation procedure and added the camera to the network before you try to access the web interface.

  • Page 7: Accessing The Camera Web Interface

    The IP address is assigned automatically once the camera is discovered on the network using either CCT, Unity Video or ACC. You can find the IP address in the following places: Avigilon Unity Video or ACC — navigate to Site Setup and select the camera. Click Network Settings and chose how to obtain an IP address.

  • Page 8: Logging In

    Logging In Cameras manufactured before January 1, 2020, have a default username and password you can use to log in. You will automatically be prompted to enter your username and password to access the camera. If the camera is in the factory default state and was manufactured after January 1, 2020, you will be asked to create a user with administrator privileges before the camera will be operational.

  • Page 9: Live View

    Live View After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream. Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to return to this page.

  • Page 10: Setup

    Setup NOTE Certain options are not displayed if they are not supported by the camera model you are using or if you do not have the required user permissions. The factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface.

  • Page 11: General

    General When you select Setup, the first page you see is the General page. The General page allows you to set the camera's identity. Features and options are disabled if they are not supported by the camera. NOTE If a camera with video analytics or unusual motion detection is physically moved or adjusted, or if the focus or zoom level is changed, reset the learning progress to provide accurate results.

  • Page 12: Network

    6. Select any of the Overlay Setting check boxes to display and stamp that information on the camera's video stream. The options are: Display Date Selecting the Display Date check box also enables the Date Format drop-down list. From the list, choose the date format which will be used to display the date.
  • Page 13 2. If the camera supports IPv6, select the Enable IPv6 check box to configure the following settings. NOTE Enabling IPv6 does not disable IPv4 settings. a. Ensure the Accept Router Advertisements check box is checked if using Stateless Address Auto- Configuration.
  • Page 14 7. In the NTP Server area, indicate if you want the camera to use an NTP server to keep time. a. Select the NTP source to use for keeping time: Always use Avigilon Control Center NTP Server. Select this option if you want the camera to keep time through the Avigilon Control Center™ software only.

  • Page 15: Configuring 802.1X Port-Based Authentication

    TLS 1.3 is recommended for increased security. NOTE Please verify that this is supported by your VMS before enabling this option. TLS 1.2 can be selected if it is required for backwards compatibility. NOTE Some cameras may also have the TLS 1.1 options, which can be selected if it is required for backwards compatibility.

  • Page 16: Configuring Snmp

    On the SNMP page, you can configure the camera's SNMP settings and choose the status information that is sent to the management station page. For more details on the status information or traps that will be sent, see the camera's Management Information Base (MIB) file on the Avigilon website: http://avigilon.com/support-and- downloads.

  • Page 17: Security Settings

    IMPORTANT If you choose to filter IP access using the Allow Access option, make sure that you configure the correct addresses to be allowed or you may be locked out of your camera. 1. In the left menu pane, select Network > IP Filter. 2.

  • Page 18: Managing Certificates

    IMPORTANT Changing this setting on your camera will require your camera to reboot and you will lose the video stream for that time. Avigilon recommends that you apply this setting during non- critical operating times. Once CRYPTR encryption is enabled, you can access the CryptR Log page by selecting it in the side menu. When the CRYPTR micro's internal audit log reaches 80% capacity, entries are automatically pulled from the CRYPTR micro, logged to the camera's syslog, and the CRYPTR micro's audit log is cleared out.

  • Page 19: Downloading Certificates

    Cert ID : Used to uniquely identify the certificate. Subject : The entity a certificate belongs to: a machine, an individual, or an organization. Issuer : The entity that verified the information and signed the certificate. Algorithm : This contain a hashing algorithm and a digital signature algorithm. Expiry Date : The date when the certificate expires.

  • Page 20: Creating Certificates

    Creating Certificates 1. In the Valid Not Before field, enter the date that the certificate becomes valid in the format: mm/dd/yyy. This field is required. NOTE You can also click the calendar icon to select a date using the calendar view. 2.
  • Page 21 Current Iris Last Known Light Level Many Avigilon High Definition IP cameras have electronic zoom and focus controls, and you can set the camera’s zoom and focus through this page as well. 1. For H6SL cameras, you can change the size and location of the Auto Focus Zone by clicking and dragging the orange Auto Focus Zone box on the camera's field of view.
  • Page 22 5. If the camera becomes defocused while in monochrome mode at night, adjust the IR Focus Offset slider to compensate for the focus shift caused by the built-in or external IR illuminators. 6. Use the Image Rotation drop-down selector to rotate the video image. The default option is None. The image can be rotated by 90 degrees, 180 degrees or 270 degrees.
  • Page 23 External: The camera will open the IR cut filter and switch to monochrome mode based on the digital input circuit state. NOTE The default digital input circuit state is configured on the Digital Inputs and Digital Inputs and Outputs on Outputs page.
  • Page 24 Enable Wide Dynamic Range: You can enable automatic color adjustments through Wide Dynamic Range (WDR). This allows the camera to adjust the video image to accommodate scenes where bright light and dark shadow are clearly visible. Exposure: You can allow the camera to control the exposure by selecting Automatic, or you can set a specific exposure rate.

  • Page 25: Adjustments

    You can either use a preset configuration, or you can create your own custom configuration. Use the Preset drop-down list to select the preferred configuration: a. Avigilon: This preset provides the recommended balance of brightness and color for video surveillance.

  • Page 26: Compression And Image Rate

    Saturation: You can adjust the video’s color saturation by entering a percentage number. 0 creates a black and white image, while 100 creates intense color images. Sharpness: You can adjust the video’s sharpness by entering a percentage number. 0 applies the least amount of sharpening, while 100 applies the most sharpening to make the edges of objects more visible.
  • Page 27 Avigilon High Definition IP cameras have multi stream capabilities. If the camera’s streaming format is set to H.264 or H.265, the camera's web interface can still display live video in JPEG format.

  • Page 28: Enabling Hdsm Smartcodec™ Technology Settings

    7. For H6X Box cameras, you can select the Enable Cropped Quantanary Stream checkbox to enable a fixed resolution to the quantanary stream with center cropped portion of the image with aspect ratio of 5:9. The quantanary stream resolution will remain at 400x720. You can still adjust the other streams resolutions 8.

  • Page 29: Configure Multicast Streaming

    1. If the Generate RTSP Stream URI button is not available, the RTSP stream URI is auto-generated. In the RTSP Stream URI area, the auto-generated URIs are displayed: Unicast — select this option if you only plan to view the video stream from one video player at a time. Multicast —...

  • Page 30: Streaming Settings

    This motion detection setting configures pixel change detection in the camera's field of view. If you are configuring an Avigilon video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the AvigilonControl Center Client software.

  • Page 31: Tamper Detection

    1. Define the motion detection area. The entire field of view is highlighted for motion detection by default. To define the motion detection area, use any of the following tools: Click Clear All to remove all motion detection areas on the video image. Click Set All to set the motion detection area to span the entire video image.

  • Page 32: Create Analytic Events

    Create Analytic Events You can edit the Classified Motion Detection event and create motion analytic events on the Analytics page. Classified Object Motion Detection Once Classified Object Motion Detection is enabled, you can configure the rule and adjust the inclusion area. The inclusion area is shown as the green box overlaying the camera field of view.
  • Page 33 1. Click Add Event in the Events area. 2. Enter a name for the Event in the Name field. 3. You can uncheck the Enabled checkbox if you want to enable it at a later time. The Enabled checkbox should remain checked if you want the event to be enabled immediately. 4.

  • Page 34: Enable Audio Analytics

    16. Click Save. Enable Audio Analytics NOTE This feature is only available on H6A and H6X camera models at this time. IMPORTANT In some countries or jurisdictions, there are strict rules about audio recording, particularly the recording of conversations, as this can be considered personally identifiable information (PII) under some privacy legislation.

  • Page 35: Configure Self Learning Analytics

    6. Adjust Timeout by entering a value between 1 and 300 seconds. Timeout refers to the minimum interval of time after an audio event is detected before the system triggers an additional alarm. IMPORTANT During the Timeout interval, subsequent audio events, e.g., gunshots, will not trigger separate alarms.

  • Page 36: Extended Settings

    NOTE Always reset Self Learning after a camera is physically moved or adjusted, or if the focus or zoom level is changed. Extended Settings On the Extended Settings page, you can configure ONVIF Settings. 1. Select the Enable Multi-Packet XML Documents checkbox to enable multi-packet XML documents to reduce metadata size.

  • Page 37: Deleting A Privacy Zone

    3. To set the privacy zone as removable: a. Click the Enable checkbox in the Removable Blur settings. b. Use the Blurriness slider to define amount of blur in the privacy zones. All Blurriness settings will make the video from that zone completely obscured. NOTE Removable privacy zones have diagonal lines in them when configuring them on the Privacy Zones page to help tell them apart from regular privacy zones.

  • Page 38: Dynamic Privacy Masks

    When ACC operators with access to the primary stream play back recorded video in a small video panel, they will see the blurred privacy zone. The blurred zone will disappear when the privileged operator pauses or scrubs through video on the timeline. The privileged operator can also swithc to the full screen view and/or zoom in on the video to make HDSM display the unblurred primary stream.

  • Page 39: Storage

    You can click the Apply button without creating any blur zones to quickly mask the entire area. Make sure to click OK to confirm. 6. Click Add in the Unblur Zones column to add a new Unblur Zone. 7. Click the zone to select it. The blue zone is the one you have currently selected. 8.

  • Page 40: Enabling Onboard Storage Xl

    On Motion: the camera only records when there is motion in the scene. If you are configuring an Avigilon video analytics camera, the On Motion setting will record either pixel change in the scene or analytics motion events depending on how the camera is configured in the Avigilon Control Center Client software.

  • Page 41: Onvif Profile G Xli

    IMPORTANT Enabling or disabling encryption will format all inserted cards and erase all files on them. 1. Select the Card Encryption checkbox in the Onboard Storage area to enable card encryption. 2. Click the Apply button. ONVIF Profile G ONVIF Profile G allows video management systems to retrieve video from a camera's onboard storage when there is a gap in the VMS video due to a network outage or similar event.

  • Page 42: Downloading Recorded Video From The Sd Card Xlii

    4. When the Windows AutoPlay dialog box appears, select Open folder to view files. 5. Open the Avigilon Camera Footage application. The Avigilon Camera Footage window lists all the video files that are stored in the SD card. To download all the recorded videos, click Download All.

  • Page 43: Digital Inputs And Outputs

    The camera's video will overlay warning text on the video image: SD Card Recording Disabled! Replace card to re-enable. NOTE The video overlay message can be disabled on the camera's Storage page by clearing the Enable video alert overlay on severe SD card failure checkbox. The camera's Storage page will have a warning message when you select the page: SD card slot was disabled due to card errors, please replace card.
  • Page 44 d. Click Apply to save your changes. Once the digital input is connected to the camera, you will see the connection status in the Circuit Current State area. The status is typically Open or Closed . 2. To configure a digital output: a.

  • Page 45: Adding A User

    Audio Use the settings on the Audio page to adjust the audio quality of the camera. For encoding the audio stream, you can choose from the Opus sound encoder, which produces high-quality sound, or the G.711 protocol sound encoder. Use the Opus encoder if you are using ACC software Release 6.10 or later (or a third-party video management system that supports the Opus protocol).

  • Page 46: Removing A User

    4. Click Apply to save your changes. Removing a User NOTE You cannot remove the default Administrator user unless there is another user with administrator privileges. The camera must always have at least one administrator user configured. 1. On the Users page, select a user from the User Name (Security Group) list. 2.
  • Page 47 Camera Automation You can create rules and assign actions to automate camera functions and responses on the Automation page. Create and Manage Camera Rules On the Rules tab, you can review the list of defined rules or create a new rule. Follow these steps to create a new rule: 1.
  • Page 48 IMPORTANT Any changes you make to an action will affect all of the camera rules using it. Create and Manage Sequences You can click the Sequence button to review, edit, delete or add new sequences. The new sequence will appear on the Sequence list.
  • Page 49 Edit SMTP Server Information Once an SMTP server has been configured, the Configure SMTP button changes to Edit SMTP, and the Add Email button becomes enabled. Follow these steps to edit the SMTP Server information: 1. Click the Edit SMTP button. 2.

  • Page 50: Upgrading The Camera Firmware

    Upgrading the Camera Firmware To manually upgrade the camera ’s firmware: 1. Download the latest version of the firmware .bin file from the Avigilon website (avigilon.com/support) and complete the following steps: 2. On the System page, click Choose File to browse and locate the downloaded firmware file.

  • Page 51: Device Log

    Device Log The Device Log page allows you to view the camera’s system logs and the camera access logs. The most recent log event is always displayed first. 1. In the Type drop-down list, select one of the following: Access Logs — Logs of users who have logged into the web interface. System Logs —...

  • Page 52: About Page

    About Page On the About page, you can find information about your camera such as the firmware version, serial number, and ONVIF conformance. Checking a Camera's Power Source For camera's with multiple power source options, it may be useful to check the About page to confirm which power source is currently connected.
  • Page 53 ACC Server Version — The version of the ACC Server software. Configuring the ACC ES Camera Administration Settings On the Setup page, you can configure the Avigilon Control Center system admin settings like you would in the ACC Admin Tool.

  • Page 54: Changing The Communication Ports

    Changing the Communication Ports ACC Server communicates with the ACC Client software through a range of UDP and TCP ports. The port ranges only need to be changed if the ACC Client software is trying to access two or more instances of the ACC Server that are behind the same NAT device (e.g.
  • Page 55 Next, set up Schedule Archiving in the ACC Client software to allow the system to automatically archive recorded video to the selected network location. For more information, see the Avigilon Control Center Client User Guide . Reviewing ACC Software Logs The Logs page displays the site logs for Avigilon Control Center system events.

  • Page 56: Technical Support

    More Information & Support For additional product documentation and software and firmware upgrades, visit support.avigilon.com. Technical Support Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport. More Information & Support...

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