Troubleshooting Your System; Safety First-For You And Your System; Troubleshooting External Connections; Troubleshooting Power Supply Modules - Dell PowerVault MD3060e Owner's Manual

Troubleshooting your system

Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

Troubleshooting External Connections

• Verify that the cables are connected to the correct ports before troubleshooting any external devices.
For the location of the back-panel connectors on your storage enclosure, see
• Ensure that all the cables are securely attached to the external connectors on your enclosure.
• For information on cabling, see the Deployment Guide for your storage enclosure at dell.com/
support/manuals.

Troubleshooting Power Supply Modules

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: It is recommended that you turn off the host server before turning off the enclosure to
prevent loss of data.
1. Locate the faulty power supply and determine the status of the LEDs.
• If the AC power LED is not lit, check the power cord and power source into which the power
supply module is plugged.
– Connect another device to the power source to verify if it is working.
– Connect the cable to a different power source.
– Replace the power cable. If the problem is not resolved, see
• If the DC power LED is not lit, verify that the power switch is turned on. If the power switch is
turned on, see step 2.
• If the power supply module's fault indicator is lit, see
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Back-Panel
Getting Help.
Getting Help.
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Features.