Grass Valley Product Support For technical assistance, to check on the status of a question, or to report a new issue, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax. Web Technical Support To access support information on the Web, visit the product support Web page on the Grass Valley Web site.
Operational Considerations Use the following information in your operational planning for the T2 iDDR. Using a VGA monitor A VGA monitor can be connected to the T2 for workstation mode use. Do not connect or disconnect the monitor while the T2 is turned on, or the T2 might restart unexpectedly.
New Features of SP3 This Service Pack enables the following features: - Conversion of stored files to XDCAM MXF format. - Background job control (import/export) for more stable recording and playback - Keyboard shortcut to switch remote on/off for P1/P2 - YUV or RGB-based uncompressed AVI is converted to HQ AVI during import process.
Cannot operate wheel in Workstation mode Description Jog/Shuttle wheel could not be operated in Workstation mode. Cannot use FTP download if target file has unsupported characters Description If target file has any unsupported characters in its file name, it could not be downloaded to the T2 using FTP.
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T2 unexpectedly quits if multiple files are exported to MXF Description T2 unexpectedly quits if multiple long duration clips (30min or longer per clip) are exported to MXF. Workaround None Audio is cut off when switching to next clip in playlist Description Audio is cut off when switching to next clip in the playlist.