If You Have A Problem; Service - Hoover SteamVac F5857955 Owner's Manual

If you have a problem

This appliance was inspected thoroughly and was in good
operating condition when it was shipped from the factory.
If a minor problem occurs, it usually can be solved quite
easily when the cause is found. Therefore, this check list is
provided for your convenience.
Possible cause
Machine won't run
1. Not firmly plugged in.
2. No voltage in wall
plug.
3. Blown fuse/tripped
breaker.
Low suction
1. Recovery tank lid not
on correctly.
2. Recovery tank full/
automatic shut-off
engaged.
3. Obstruction in hose
on stair/upholstery
nozzle.
4. Recovery tank front
panel not replaced after
stair or upholstery cleaning.
Clean solution won't dispense
1. Solution tank not
firmly in place.
2. Solution tank empty.
3. Recovery tank lid
not on correctly.
4. Stair/upholstery
solution tube not
securely fastened.
Solution tube on stair/upholstery nozzle won't
connect
1. Connector collar
pushed forward.
Brushes/brush indicator won't rotate during floor
cleaning
1. Indicator screen dirty.
2. Speed selector on OFF.
3. Solution tube connected 3. Remove stair/upholstery
to "Stair/Upholstery
Cleaning Connection".
Possible solution
1. Plug unit in firmly.
2. Check fuse or breaker.
3. Replace fuse/reset
breaker.
1. Make sure lid is on
securely (page 8).
2. Remove and empty
recovery tank.
3. Remove hose; clear
obstruction.
4. Replace recovery tank
front panel (page 12).
1. Make sure tank is
securely locked
in position.
2. Refill tank according to
instructions for surface
being cleaned (pages 7 & 8).
3. Make sure lid is firmly in
place (page 8).
4. Make sure tube is
securely fastened
at connection of hood.
1. Extend black tabs on
connector by pulling
collar toward tube.
1. Remove clear cover over
indicator and clean screen.
Replace cover (see page 6).
2. Move speed selector to LO
or HI.
nozzle for floor cleaning.
(see page 12)

Service

To obtain approved HOOVER service and genuine
HOOVER parts, locate the nearest Hoover Factory
Service Center or Authorized Hoover Warranty Ser-
vice Dealer (Depot) by:
• checking the Yellow Pages under "Vacuum
Cleaners - Household" OR -
• checking the list of Factory Service Centers
provided with this cleaner OR -
• calling 1-800-944-9200 for an automated
referral of authorized service outlet locations
(U.S. only).
Do not send your cleaner to The Hoover Company in
North Canton for service, this will only result in delay.
If further assistance is needed, contact The Hoover
Company Consumer Response Center, North Canton,
Ohio 44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada, Burlington, Ontario
L7R 4A8, Phone: 1-800-263-6376.
Always identify your cleaner by the complete model
number when requesting information or ordering parts.
(The model number appears on the back of the cleaner
handle.)
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