Troubleshooting - Samsung SCP-3120 User Manual

12x speed dome camera
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troubleshooting

TROUBLESHOOTING
Problem
Controller does not work.
No picture is displayed on
monitor.
The picture is too dark/bright.
The monitor displays a white
image.
Picture is out of focus.
88_ troubleshooting
Cause and Solution
Check if the camera and peripheral devices are
properly connected.
Verify the setups of ID, protocol, and baud rates.
Check if power cable is securely connected to the
camera and the monitor.
Check if the video cable is properly connected.
Consult the operation manual of the system controller
connected to the camera.
Check if the iris of the lens is closed.
Adjust the menu for the iris of the lens.
Check the camera's fi xed shutter speed.
Adjust the camera's shutter menu.
Check the camera's Brightness menu.
Adjust the camera's Brightness menu.
Check if the iris of the lens is open.
Adjust the menu for the iris of the lens.
Check if the dome cover or the camera lens is dirty or
smudged. If it is, clean the dirt off.
Verify the distance between the camera and the
subject, as well as the subject's surroundings.
Camera may have diffi culty focusing on a subject
against a white background.
If Auto Focusing is having diffi culty focusing on a
particular subject, set Focus Mode to Manual and
adjust the focus by yourself.
Use the camera's reset menu to restore the camera
settings in order to default.
Adjust Sharpness level.
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