McAfee VIRUSSCAN 5.1 Administrator's Manual page 74

Removing Infections From Your System
• Details about your system that might help to reproduce the environment in
which you detected the virus
• Your name, company name, phone number, and e-mail address, if possible
• A list of all items contained in the package you are sending
Mailing infected floppy disks
You can also mail the actual disks you created directly to McAfee VirusScan
anti-virus researchers. McAfee VirusScan Software recommends that you
create a text file or write a message to accompany the disks that includes the
same information you would submit with an electronic disk image. Send your
sample to only one research lab address so that you can receive the fastest
possible response to your issue. Use these mailing addresses:
In the United States:
Network Associates, Inc.
Virus Research
20460 NW Von Neumann Drive
Beaverton, OR 97006
In Germany:
Network Associates, Inc.
Virus Research
Luisenweg 40
20537 Hamburg
Germany
In Australia:
Network Associates, Inc.
Virus Research
500 Pacific Highway, Level 1
St. Leonards, NSW
Sydney
Australia 2065
74 McAfee VirusScan
In the United Kingdom:
Network Associates, Inc.
Virus Research
Gatehouse Way
Aylesbury, Bucks HP19 3XU
UK
In Japan:
Network Associates, Inc.
Virus Research
9F Toranomon Mori-bldg. 33
3-8-21 Toranomon, Minato-Ku
Tokyo
Japan 105-0001
In Europe:
Network Associates, Inc.
Virus Research
Gatwickstraat 25
1043 GL Amsterdam
Netherlands