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Product Support
Customer service
To order products or obtain product information, contact the McAfee
Customer Care department at (972) 308-9960 or write to the following address:
If you need further assistance or have specific questions about our products,
send your questions via email to the appropriate address below:
• For general questions about ordering software: mcafeestore@beyond.com
• For help in downloading software: mcafeedownloadhelp@beyond.com
• For a status on an existing order: mcafeeorderstatus@beyond.com
To inquire about a promotion: mcafeepromotions@beyond.com
Technical support
Support via the web
McAfee is famous for its dedication to customer satisfaction. We have
continued this tradition by making our site on the World Wide Web
(http://www.mcafeehelp.com) a valuable resource for answers to technical
support issues.
We encourage you to make this your first stop for answers to frequently asked
questions, for updates to McAfee software, and for access to McAfee news and
virus information.
Take advantage of the McAfee Product KnowledgeCenter—your free online
product support center - 24 hours a day, 7 days a week
(http://www.mcafeehelp.com).
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McAfee VirusScan
McAfee Software
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
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