McAfee VIRUSSCAN PROFESSIONAL EDITION 7.0 Manual

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P R O D U C T G U I D E
McAfee Vir usScan Professional Edition
V E R S I O N 7 . 0

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Summary of Contents for McAfee VIRUSSCAN PROFESSIONAL EDITION 7.0

  • Page 1 P R O D U C T G U I D E McAfee Vir usScan Professional Edition V E R S I O N 7 . 0...
  • Page 2 KATAKANA), M AND DESIGN, MAGIC SOLUTIONS, MAGIC SOLUTIONS (IN KATAKANA), MAGIC UNIVERSITY, MAGICSPY, MAGICTREE, MCAFEE, MCAFEE (IN KATAKANA), MCAFEE AND DESIGN, MULTIMEDIA CLOAKING, NET TOOLS, NET TOOLS (IN KATAKANA), NETCRYPTO, NETOCTUPUS, NETSCAN, NETSHIELD, NETSTALKER, NETWORK ASSOCIATES, NETXRAY, NOTESGUARD, NUTS & BOLTS, OIL CHANGE, PC...
  • Page 3 License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying documentation (the "Documentation"). You may install one copy of the Software on one computer, workstation, personal digital assistant, pager, "smart phone"...
  • Page 4 Ownership Rights. The Software is protected by United States copyright laws and international treaty provisions. McAfee and its suppliers own and retain all right, title and interest in and to the Software, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. Your possession, installation, or use of the Software does not transfer to you any title to the intellectual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement.
  • Page 5 McAfee has no further responsibility after the initial sale to you within the original country of sale. Product Guide...
  • Page 6 McAfee. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by McAfee or a duly authorized representative of McAfee. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The parties confirm that it is their wish that this Agreement has been written in the English language only.
  • Page 7 License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying documentation (the "Documentation"). You may install one copy of the Software on one computer, workstation, personal digital assistant, pager, "smart phone"...
  • Page 8 Ownership Rights. The Software is protected by United States copyright laws and international treaty provisions. McAfee and its suppliers own and retain all right, title and interest in and to the Software, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. Your possession, installation, or use of the Software does not transfer to you any title to the intellectual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement.
  • Page 9 Customer Remedies. McAfee's and its suppliers' entire liability and your exclusive remedy for any breach of the foregoing warranty shall be, at McAfee's option, either (i) return of the purchase price paid for the license, if any, or (ii) replacement of the defective media in which the Software is contained.
  • Page 10 McAfee has no further responsibility after the initial sale to you within the original country of sale.
  • Page 11: Table Of Contents

    The Task pane ........... . . 27 Other McAfee VirusScan Professional Edition features ......29 About VShield Scanner .
  • Page 12 How to perform an on-demand scan ......... 41 5 About McAfee Firewall ........43 Introduction .
  • Page 13: Welcome To Mcafee Virusscan Professional Edition

    Professional Edition Introduction Stop viruses and keep your PC safe with McAfee VirusScan! When you're surfing the Internet, there's more to worry about than just viruses. You need to be able to control the communications into and out of your PC to ensure that your computer is safe.
  • Page 14: What Comes With Mcafee Virusscan Professional Edition

    Automatic Protection Settings status and version information about your virus definitions. The Home page also informs you if an update to McAfee VirusScan Professional is available for download and the total number of scan operations performed.
  • Page 15 McAfee Instant Updater. Enables your computer to automatically communicate with McAfee while you are connected to the internet and inquire of the availability of product updates, updates to anti-virus signature files, and updates to the VirusScan scan engine. You will also use this feature to register your McAfee product.
  • Page 16 PC’s Internet Cache, Recycle Bin, Temporary Files, Shortcut and Windows Registry. McAfee Shredder. Securely delete files so they cannot be restored or rebuilt using undelete utilities. Shred files on your PC’s Recycle Bin, Temporary Internet files, as well as theWeb site history folder.
  • Page 17: Installing Mcafee Virusscan Professional Edition

    Professional Edition Before you begin McAfee distributes VirusScan software in two ways: As an archived file that you can download from the McAfee web site. On CD-ROM. Although the method you use to transfer VirusScan files from an archive obtained via download differs from the method you use to transfer files from a CD that is placed in your CD-ROM drive, the installation steps followed after that are the same for both distribution types.
  • Page 18 Palm OS. Windows CE or Pocket PC system requirements McAfee VirusScan for Windows CE or Pocket PC will install and run on any IBM PC or PC-compatible computer equipped with ActiveSync 3.0 or later.
  • Page 19: Installation Steps

    Step 3. Otherwise, skip to Step 4. Use the following procedure if the Autorun installation menu does not display, or, if you obtained your software via download at a McAfee web site. From the Windows Start menu, select Run.
  • Page 20 If your computer does not have the required fonts to view the End User’s License Agreement (EULA), then you may locate the appropriate EULA on your McAfee software installation CD. You must read and agree to the terms of the agreement to complete your installation.
  • Page 21: Troubleshooting Installation Problems

    Installing McAfee VirusScan Professional Edition Troubleshooting installation problems A failed installation can cause software problems that are difficult to track down. The major causes of installation failure are: Attempting to install while other software is running. Temporary files that conflict with the installation.
  • Page 22 Close Disk Defragmenter when it has finished defragmenting your disk. Removing or modifying your McAfee VirusScan Professional installation If your computer’s operating system is... Windows 2000 Professional...
  • Page 23: Important Information About Windows Xp Migration

    Windows XP. You will be made aware of this situation as you make your first attempt to start a McAfee product (after migration) - you will be instructed to reinstall the product. As such, you will need to uninstall all McAfee products and reinstall using your installation CD or the software obtained from McAfee via download.
  • Page 24 Installing McAfee VirusScan Professional Edition McAfee VirusScan Professional Edition...
  • Page 25: Getting Started With Mcafee Virusscan Professional Edition

    Introduction The McAfee VirusScan Professional Edition Home page is your central entry point to access and use all of McAfee VirusScan Professional’s tasks, wizards, and components. This screen displays three regions that provide you with dynamic information about current status and navigation links to all tasks.
  • Page 26: Status Information

    The tool bar displays four browser-like buttons that are common to all screens. Back. Click Back to return to the last screen viewed. Home. Click Home to go to the McAfee VirusScan Professional Home page from any screen. Next. In conjunction with the Back button, use Next to go to any previously viewed screen during your current session.
  • Page 27: The Task Pane

    The Task pane displays links that allow you to start McAfee VirusScan Professional’s Tasks and Advanced Tasks. Depending upon your configuration, the Task pane displays McAfee, links that allow you start the Home page for any other current McAfee product that you have installed in your computer. About Tasks Starting a task is as easy as clicking its link.
  • Page 28 McAfee VirusScan Professional product. Select this advanced task to check for updates to McAfee VirusScan Professional Edition. About the McAfee list The McAfee list displays links to start the Home page of any other supported McAfee product. McAfee VirusScan Professional Edition...
  • Page 29: Other Mcafee Virusscan Professional Edition Features

    VirusScan toolbar in Windows Explorer. To display the VirusScan toolbar, right-click the Windows Explorer toolbar and select McAfee VirusScan. The VirusScan toolbar allows you to: Scan objects displayed in Windows Explorer. For example, you can select a file, group of files, folder, or a drive.
  • Page 30: About Vshield Scanner

    Getting Started with McAfee VirusScan Professional Edition About VShield Scanner The VShield scanner has unique capabilities that make it an integral part of the VirusScan comprehensive anti-virus software security package. These capabilities include: On-access scanning: This means that the scanner looks for viruses in files that you open, copy, save, or otherwise modify, and files that you read from or write to floppy disks and network drives.
  • Page 31 If you recognize the script, you can allow it to run. If you allow a script to run, and indicate that you recognize the script, McAfee VirusScan Professional adds the script to its records of trusted scripts. If there are scripts that you frequently use, or want to allow to run, you can add scripts to a trusted ™...
  • Page 32: How To Start And Stop Vshield Scanner

    Select the Service tab and click Stop. VShield Scanner stops. By default, setup configures McAfee VirusScan Professional Edition to start as Windows starts. If you do not want McAfee VirusScan Professional to start as Windows starts, clear the check box next to Load on startup.
  • Page 33: Using Quarantine

    VirusScan does not now detect. If you have found what you suspect to be a new or unidentified virus, send the infected file to McAfee Labs Anti-Virus Emergency Response Team for analysis, using WebImmune. For more information about WebImmune, please visit www.webimmune.net.
  • Page 34: Safe & Sound

    (c:\) drive. If your files become corrupted due to a virus, or your system crashes, or if you lose your files, McAfee’s Safe & Sound utility provides you the ability to recover files using the Safe & Sound Windows or DOS recover utility.
  • Page 35: Safe & Sound Configuration

    C:\Program Files\Common Files\Network Associates\VirusScan Engine\4.0.xx The special .DAT files have these names: EMCLEAN.DAT EMNAMES.DAT EMSCAN.DAT McAfee periodically updates these .DAT files to detect new boot-sector viruses. You can download updated Emergency .DAT files from this location: http://www.mcafeeb2b.com/naicommon/avert/avert-research-center/tools.asp Product Guide...
  • Page 36: Using Virusscan With A Wireless Device

    How VirusScan protects your wireless device McAfee VirusScan is an application designed to protect your data by scanning the files on your wireless device every time a data exchange or update is performed with your computer.
  • Page 37 Getting Started with McAfee VirusScan Professional Edition Table 3-1. Examples of wireless devices that McAfee VirusScan supports Operating System Wireless Device Manufacturer Pocket PC iPAQ Compaq iPAQ H3600 Series Aero Aero 2100 Series Pocket PC PPT 2700 Series Symbol Technologies...
  • Page 38 Getting Started with McAfee VirusScan Professional Edition McAfee VirusScan Professional Edition...
  • Page 39: Scanning Your Wireless Device

    Scanning Your Wireless Device Overview of on-the-device scanning For wireless devices, such as Palm Pilots and Handspring Visors, McAfee VirusScan offers another level of protection - Resident Scanning. With Resident Scanning, VirusScan can protect your wireless device from infection even when you transfer files from your personal computer or access the Internet wirelessly.
  • Page 40: Configurations

    Tap the to behave as a virus is detected: Prompt user for action: An alert message displays on the device and waits for your input. Prevent launching infected files: The scanner prevent the infected file from running. McAfee VirusScan Professional Edition...
  • Page 41: Product Guide

    Scanning Your Wireless Device Clean infection automatically: The scanner cleans the virus and the infected file. Delete infection automatically: The scanner deletes the virus and the infected file. Select any of the check boxes to define what the scanner displays during the scan, which files are scanned, and if you want to record the scanning activity in a log file.
  • Page 42 Scanning Your Wireless Device McAfee VirusScan Professional Edition...
  • Page 43: About Mcafee Firewall

    About McAfee Firewall Introduction Protect yourself while online with the advanced security of McAfee Firewall. Easy-to-use, yet highly configurable, McAfee Firewall secures your computer’s connection to the Internet whether you connect via DSL, cable modem or dial-up. With intrusion detection, color coded security alerts,...
  • Page 44: Additional Resources

    You need Acrobat Reader to view the Product Guide. Online Help Online help for McAfee Firewall can be accessed from any screen. You can view screen-level Help or Help for McAfee Firewall by selecting Help on this page or Contents and Index, from their respective Help button sub-menu items on any McAfee Firewall screen.
  • Page 45: Mcafee Virusscan Professional's Integrated Features

    Remove deleted and sent messages from a Microsoft supported e-mail client (i.e.: Outlook, Outlook Express). Delete Most Recently Used shortcuts. Use McAfee Shredder to securely shred the items you want to remove from your computer. How QuickClean Lite works First, you select the types of files you wish to remove from your computer. A wizard guides you through this process.
  • Page 46: Mcafee Shredder

    Table). The FAT contains the directions to all the pieces of your files, so that applications can find them again later. In addition to FAT file systems, McAfee Shredder supports New Technology Filing System (NTFS). NTFS is the file system used by Windows NT, Windows 2000 and Windows XP.
  • Page 47: Shredder Is Easy To Use

    You can shred files using drag and drop, which is a fast way if all the files are centrally located. If the files are in several places, you can shred them by starting McAfee Shredder and selecting the files to erase. A wizard guides you through the process.
  • Page 48 McAfee VirusScan Professional’s Integrated Features McAfee VirusScan Professional Edition...
  • Page 49: Updating Mcafee Virusscan Professional Edition

    To ensure the highest level of protection, you should always obtain the latest version of your McAfee product. Updating your software is simple using McAfee's Instant Updater. It is a seamless process and requires minimal interaction on your part.
  • Page 50: Configuration

    Home page query Related to Instant Updater is Home page query. This feature allows you to configure your McAfee product’s home page to display a message when an update is available. After you install your McAfee software, Home-page query “on” is the default setting.
  • Page 51: A How To Contact Mcafee

    Phone support information can also be obtained from our self-help web site at: http://www.mcafeehelp.com. BEFORE YOU CONTACT McAfee Software for technical support, locate yourself near the computer with the McAfee product installed and verify the information listed below: Version number of your McAfee software From the McAfee VirusScan Professional main window select Help >...
  • Page 52: Virus Definition Renewal

    McAfee VirusScan includes twelve (12) months of free virus protection updates obtained using Instant Updater. Renewal subscriptions are available at a cost of $9.95 per year at the www.McAfee-at-home.com Buy page. Please note that pricing is subject to change and we suggest that you refer to www.McAfee-at-home.com for the latest price quote.
  • Page 53: Index

    Index Hostile Activity Watch Kernel HotSync Manager About How to Advanced tasks Configure and scan my wireless device McAfee list Tasks Activity logs Instant Updater Advanced Tasks About Configure and scan my wireless device Auto Inquiry Configure Instant Updater Auto Update...
  • Page 54 Scan for viruses now The Task pane Title bar Tool bar Troubleshooting Installation problems Windows XP migration Uninstalling Virus Definition Renewal VirusScan scan engine VShield Scanner Control Panel applet E-Mail Scan HAWK How to start and stop McAfee VirusScan Professional Edition...
  • Page 55 Index Product Guide...
  • Page 56 For more information on products, worldwide services, and support, contact your authorized McAfee sales representative or visit us at: Network Associates 13465 Midway Road Dallas, TX 75244 (972) 308-9960 www.mcafee-at-home.com N A I - 5 9 6 - 0 0 1 0 - 1...

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