Motorola WT4000 - Wearable Terminal - Win CE 5.0 Professional 520 MHz User Manual page 74

4 - 8 WT4090 Wearable Terminal User Guide
Troubleshooting the Wearable Terminal (Continued)
Table 4-1
Problem
The wearable
terminal does not
accept scan input.
Wearable terminal
goes into IPL mode
after cold boot.
WLAN connection is
lost when the
wearable terminal is
connected to a host
computer using
ActiveSync.
Cause
Scanning Verify that the unit is loaded with a scanning application. See
application is not the System Administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Ensure wearable terminal is within proper scanning range.
exit window and bar
code is incorrect.
Wearable terminal Ensure the wearable terminal is programmed to accept the
is not programmed type of bar code being scanned.
for the bar code.
Wearable terminal If a beep on a good decode is expected and a beep is not
is not programmed heard, check that the application is set to generate a beep on
to generate a beep. good decode.
Battery is low. If the scanner stops emitting a laser beam when the trigger is
pressed, check the battery level. When the battery is low, the
scanner shuts off before the wearable terminal low battery
condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Headset adapter Disconnect the headset adapter prior to performing a cold boot.
without a headset is
Update to a newer operating system (OEM version 05.30.0000
connected to the
or higher).
wearable terminal
during a cold boot.
Scanner trigger is Do not press trigger during a cold boot.
held down during a
cold boot.
P1 or P2 key is held Do not press the P1 or P2 key during a cold boot.
down during a cold
boot.
Microsoft security Disconnect from the WLAN network prior to connecting to a
feature prevents host computer using ActiveSync.
connection to two
separate networks.
Solution