Motorola VT1000v User Manual

Motorola user guide voice terminal vt1000v series.
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Title
VT1000v Series
Voice Terminal
Important
This guide contains information related to
product warranty, regulatory matters, and
software licenses.

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   Summary of Contents for Motorola VT1000v

  • Page 1: User Guide

    User Guide Title VT1000v Series Voice Terminal Important This guide contains information related to product warranty, regulatory matters, and software licenses.

  • Page 2: Fcc Compliance

    To prevent overheating, do not block the ventilation holes on the sides of the Motorola voice terminal. Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

  • Page 3: Canadian Compliance, Fcc Declaration Of Conformity

    According to 47CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola BCS, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device.

  • Page 4

    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 5: Table Of Contents

    Contents Introduction ...1 Sample Configuration Without A Home Network ... 2 Sample Configuration With A Home Network ... 3 Front and Rear Panel ... 4 Before You Begin ...5 Precautions ... 6 Signing Up for Service ... 6 Installation ... 7 Installation With A Single Computer ...

  • Page 7: Introduction

    VT1000v Series Voice Terminal User Guide Introduction A Motorola® VT1000v series voice terminal adds Voice over Internet Protocol (VoIP) connections for one or two telephones to any broadband Internet connection. The connection can be through either: A cable modem high-speed data service from a cable television company...

  • Page 8: Sample Configuration Without A Home Network

    For simplicity, not all cables are shown. Sample Configuration Without A Home Network You can connect a Motorola voice terminal to any cable modem or DSL modem: Internet Motorola voice Broadband terminal modem Ethernet cables...

  • Page 9: Sample Configuration With A Home Network

    Computer to Display the Configuration Pages” on page 12. VT1000v Series Voice Terminal User Guide Sample Configuration With A Home Network You can connect a Motorola voice terminal to any Ethernet router on a network having a high-speed Internet connection: Internet Broadband...

  • Page 10: Front And Rear Panel

    Your Motorola voice terminal may appear slightly different than in the illustrations in this guide. Some models do not have every connector illustrated. Front and Rear Panel The POWER light on the front panel lights solid green when the power is on.

  • Page 11: Before You Begin

    You may need an additional 10/100Base-T category 3 or better straight-through Ethernet cable with RJ-45 terminators. Description Connects the Motorola voice terminal to an AC electrical outlet Connects the Ethernet port on the Motorola voice terminal to a computer, if necessary...

  • Page 12: Precautions, Signing Up For Service

    Do not open the Motorola voice terminal. Refer all service to your VoIP provider. Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

  • Page 13: Installation

    Installation With A Single Computer Installation With A Home Network Caution! Contact your VoIP provider before connecting your Motorola voice terminal to existing phone wiring. Connect each LINE port to a telephone only; never to a traditional telephone service. Be sure the LINE connectors are neither connected together nor connected to...

  • Page 14: Installation With A Single Computer

    Computer Installation With A Single Computer Be sure the Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and computer. Connect one end of an Ethernet cable (RJ-45) to the Ethernet connector on your broadband modem.

  • Page 15

    21. If you have a cable modem, skip to step 10. If you have a DSL modem, enable PPPoE on your Motorola voice terminal as described in “Basic Configuration” on page 13. Pick up your telephone hand set and listen for a dial tone. If you hear a dial tone, you can now call anyone as you would with any telephone.

  • Page 16: Installation With A Home Network

    Display the Configuration Pages” Installation With A Home Network Be sure your Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and router. Connect one end of an Ethernet cable (RJ-45) to an open Ethernet LAN port on your router.

  • Page 17

    If you still do not hear a dial tone, you may need to connect a computer to your Motorola voice terminal and perform Basic Configuration. If after performing Basic Configuration, you still do not hear a dial...

  • Page 18: Connecting A Computer To Display The Configuration

    Motorola voice terminal. To connect a computer to the back of the Motorola voice terminal: Connect one end of an Ethernet cable to the PC connector on the Motorola voice terminal. Connect the other end of the Ethernet cable to the Ethernet connector on a computer.

  • Page 19: Basic Configuration

    Internet Explorer or Netscape Navigator In the Address or Location field, type http://192.168.102.1 and press display the Status page, which displays the Motorola voice terminal settings. Click Basic Configuration to display the Basic Configuration window. Its fields are: Obtain IP This setting is enabled by default.

  • Page 20

    Click OK. Wait about two minutes. You cannot display the configuration pages while the Motorola voice terminal reboots. After the Motorola voice terminal reboots, click the web browser Refresh button to display the configuration pages. Pick up the telephone hand set and listen for a dial tone. If you hear a dial tone, you...

  • Page 21

    VT1000v Series Voice Terminal User Guide If you cannot a hear a dial tone, try the following: Check that all cabling is correctly connected as described in “Installation With A Single Computer” on page 8 or “Installation With A Home Network” on page 10.

  • Page 22: Advanced Configuration

    IP address of the computer connected to the Motorola voice terminal Port sets the port to open. The ports assigned to Motorola voice terminal voice functions are displayed. If you forward any of these ports, you may disrupt your voice service. The ports shown in the illustration are examples only.

  • Page 23

    Override device, such as your computer, type its MAC address here to use instead of the Motorola voice terminal MAC address. By default, the MAC address printed on the Motorola voice terminal is displayed in this field. Restore MAC If you type a value in the MAC Address Override field, click to use the Address actual Motorola voice terminal MAC address instead.

  • Page 24: Status

    Displays the method chosen on the Basic Configuration page — Assignment Dynamic, Static, or PPPoE. IP Address These fields display the Motorola voice terminal IP address, subnet Subnet Mask mask, and default gateway IP address: Default Gateway For a cable modem with no router where the cable provider assigns IP addresses dynamically, these are obtained dynamically from the cable provider.

  • Page 25: Field Description

    Field Description WAN MAC Address Displays the Motorola voice terminal MAC address. By default, it displays the MAC address written to read-only memory (ROM) at the factory and printed in the MTA MAC ID field on the bottom of the unit.

  • Page 26: Help

    Help The Help window displays: Software, hardware, and VoIP provider configuration file versions Brief descriptions of the Motorola voice terminal configuration pages...

  • Page 27: Troubleshooting, Contact Information

    Motorola voice terminal. All Ethernet cables must be straight-through cables. Check the lights on the modem front panel. For example, on the Motorola SURFBoard cable modem, the first light from top to bottom that is off indicates the error. For information, see your broadband modem user guide.

  • Page 28: Glossary

    Glossary broadband High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster. Broadband enables more information to be transmitted in less time. The most common broadband service types available to home and small-office users are cable modem or DSL.

  • Page 29

    The Media Access Control address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on your Motorola voice terminal. Mega Hertz. A measure of radio frequency - millions of cycles per second. One MHz means one million cycles per second.

  • Page 30: Software License And Warranty

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3 party licensors retain the ownership of the Software.

  • Page 31

    Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.

  • Page 32

    Visit our website at: www.motorola.com 509766-001 11/03 MGBI...

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