Motorola VT1000 User Manual

Motorola user guide voice terminal vt1000 series.
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VT1000 Series
Voice Terminal
Important
This guide contains information related to
product warranty, regulatory matters, and
software licenses.

   Related Manuals for Motorola VT1000

   Summary of Contents for Motorola VT1000

  • Page 1: User Guide

    User Guide VT1000 Series Voice Terminal Important This guide contains information related to product warranty, regulatory matters, and software licenses.

  • Page 2: Safety And Regulatory Information

    To prevent overheating, do not block the ventilation holes on the sides of the Motorola voice terminal. Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

  • Page 3: Fcc Compliance, Canadian Compliance

    Are not meant to provide guaranteed 911 or E911 services or to permit access to 411 directory assistance services Your service provider, not Motorola, is responsible for the provision of VoIP telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.

  • Page 4: Fcc Declaration Of Conformity

    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 5: Table Of Contents

    Contents Introduction ...1 Sample Configuration Without A Home Network ... 2 Sample Wired Network With Calls Prioritized ... 3 Sample Wireless Network With Calls Prioritized ... 4 Sample Wired Network Without Calls Prioritized ... 5 Sample Wireless Network Without Calls Prioritized ... 6 Front Panel ...

  • Page 6

    Frequently-Asked Questions ... 27 Glossary ... 30 Software License and Warranty ... 34...

  • Page 7: Introduction

    A digital subscriber line (DSL) service from a telephone company • Other high-speed Internet connection The VT1000 Series includes the following models, which collectively are referred to as a “Motorola voice terminal” in this guide: VT1003 Provide one telephone line...

  • Page 8: Sample Configuration Without A Home Network

    For simplicity, not all cables are shown. As shown in tn the illustrations on page 2 to page 6, the Motorola voice terminal can prioritize calls only if you connect it directly to your broadband modem. Sample Configuration Without A Home Network You can connect a Motorola voice terminal to any cable modem or DSL modem.

  • Page 9: Sample Wired Network With Calls Prioritized

    VT1000 Series Voice Terminal User Guide Sample Wired Network With Calls Prioritized You can connect any Ethernet router to your Motorola voice terminal. Because the Motorola voice terminal is directly connected to your broadband modem, the Motorola voice terminal can prioritize voice calls over data traffic. This helps ensure high-quality...

  • Page 10: Sample Wireless Network With Calls Prioritized

    You can connect any wireless router (access point) to your Motorola voice terminal. Because the Motorola voice terminal is directly connected to your broadband modem, the Motorola voice terminal can prioritize voice calls over data traffic. This helps ensure high-quality phone service:...

  • Page 11: Sample Wired Network Without Calls Prioritized

    Pages” on page 18. Sample Wired Network Without Calls Prioritized You can connect a Motorola voice terminal to any Ethernet router on a network having a high-speed Internet connection. Because the Motorola voice terminal is not directly connected to your broadband modem, the Motorola voice terminal cannot prioritize...

  • Page 12: Sample Wireless Network Without Calls Prioritized

    Pages” on page 18. Sample Wireless Network Without Calls Prioritized You can connect a Motorola voice terminal to any wireless access point on a network having a high-speed Internet connection. Because the Motorola voice terminal is not directly connected to your broadband modem, the Motorola voice terminal cannot...

  • Page 13: Front Panel

    Front Panel When your Motorola voice terminal is plugged in and operating normally, the POWER light on the front panel lights solid green. During start-up and image upgrades, as a Blinks Voice Terminal is Once Performing its initial boot sequence...

  • Page 14: Rear Panel

    Your Motorola voice terminal may appear slightly different than in the illustrations in this guide. Some models do not have every connector illustrated. Rear Panel The rear panel provides the following connectors: Item Type Connects To LINE 2 RJ-11 Telephone line two (on the VT1005 or VT1005v only)

  • Page 15: Before You Begin

    Connects the WAN port on the Motorola voice terminal cable to a broadband modem (cable or DSL), router, or wireless access point Connects the LAN port on the Motorola voice terminal to a computer, router, or wireless access point You also need: •...

  • Page 16: Precautions, Signing Up For Service

    Do not open the Motorola voice terminal. Refer all service to your VoIP provider. Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

  • Page 17: Installation

    • Network Installation With Calls Not Prioritized Caution! Contact your VoIP provider before connecting your Motorola voice terminal to existing phone wiring. Connect each LINE port to a telephone only; never to a traditional telephone service. Be sure the LINE connectors are neither connected together nor connected to wall jacks on the same network.

  • Page 18: Installation With A Single Computer

    Home Network” on page 2: Be sure the Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and computer. Connect one end of an Ethernet cable (RJ-45) to the Ethernet connector on your broadband modem.

  • Page 19

    After the POWER light on your Motorola voice terminal turns on solid green, power up your computer. If your broadband Internet service does not work as it did before you installed your Motorola voice terminal, please refer to “Troubleshooting” on page 26.

  • Page 20: Network Installation With Calls Prioritized

    To connect your Motorola voice terminal directly to your broadband router, as shown on page 3 or page 4: Be sure your Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and router.

  • Page 21

    After the POWER light on your Motorola voice terminal turns on solid green, pick up the telephone hand set and listen for a dial tone • If you hear a dial tone, you can now call anyone as you normally would on any telephone.

  • Page 22: Network Installation With Calls Not Prioritized

    Configuration Network Installation With Calls Not Prioritized If you already have a home network, you can connect your Motorola voice terminal to your router or wireless access point, as shown on page 5 or page 6: Be sure your Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and router.

  • Page 23

    Wait about two minutes for the Motorola voice terminal to start up. The POWER light blinks as described in “Front Panel” on page 7. After the POWER light on your Motorola voice terminal turns on solid green, pick up the telephone hand set and listen for a dial tone •...

  • Page 24: Connecting A Computer To Display The Configuration

    Prioritized, a computer is already connected to the Motorola voice terminal. To connect a computer to the back of the Motorola voice terminal: Connect one end of an Ethernet cable to the PC connector on the Motorola voice terminal. Connect the other end of the Ethernet cable to the Ethernet connector on a computer.

  • Page 25: Basic Configuration

    IP addresses dynamically, the Motorola voice terminal obtains its IP address dynamically from your cable provider. • If you have a router with DHCP enabled, the Motorola voice terminal obtains its IP address dynamically from your router. Specify Static...

  • Page 26

    Click OK. Wait about one minute. You cannot display the configuration pages while the Motorola voice terminal starts up. After the Motorola voice terminal restarts, click the Web browser Refresh button to display the configuration pages. Pick up the telephone hand set and listen for a dial tone. If you hear a dial tone, you...

  • Page 27

    Check that all cabling is correctly connected as described in “Installation” on page 11. • Repeat this Basic Configuration procedure. Be sure you enter the correct information for your service. • Refer to “Troubleshooting” on page 26. • Contact your VoIP provider. VT1000 Series Voice Terminal User Guide...

  • Page 28: Advanced Configuration

    IP address of the computer connected to the Motorola voice terminal • Port sets the port to open. The ports assigned to Motorola voice terminal voice functions are displayed. If you forward any of these ports, you may disrupt your voice service. The ports shown in the illustration are examples only.

  • Page 29

    Override device, such as your computer, type its MAC address here to use instead of the Motorola voice terminal MAC address. By default, the MAC address printed on the Motorola voice terminal is displayed in this field. Restore MAC If you type a value in the MAC Address Override field, click to use the Address actual Motorola voice terminal MAC address instead.

  • Page 30: Status

    WAN IP Address Displays the method chosen on the Assignment Dynamic, Static, or PPPoE. IP Address These fields display the Motorola voice terminal IP address, subnet Subnet Mask mask, and default gateway IP address: Default Gateway • For a cable modem with no router where the cable provider assigns IP addresses dynamically, these are obtained dynamically from the cable provider.

  • Page 31: Help

    Field Description WAN MAC Address Displays the Motorola voice terminal MAC address. By default, it displays the MAC address written to read-only memory (ROM) at the factory and printed in the MTA MAC ID field on the bottom of the unit.

  • Page 32: Troubleshooting

    Check whether the telephone line cord is connected to the Motorola voice terminal. or calls; no dial tone Check all other cabling between the modem, Motorola voice terminal, computer, and if applicable, routers. Be sure you used the cables provided with the Motorola voice terminal. All Ethernet cables must be straight-through cables.

  • Page 33

    If you do not understand a term or acronym, please check the “Glossary” on page 30. Where can I find more technical information? For technical support, contact your VoIP provider. For more information about your Motorola voice terminal, other Motorola consumer broadband products, education, and support, visit http://broadband.motorola.com/consumers/. What does the Motorola voice terminal do? Your Motorola voice terminal is part standalone media terminal adapter (S-MTA) and part home broadband router: •...

  • Page 34

    However, for online games that require some unsolicited messages to be transmitted through the Motorola voice terminal, you can specify ports and IP addresses on which to allow unsolicited messages. The Motorola voice terminal enables you to set up virtual servers or a DMZ.

  • Page 35

    Is any Quality of Service (QoS) implemented on the Motorola voice terminal? Although voice service over the Internet is typically best-effort, the Motorola voice terminal provides upstream voice prioritization to ensure that upstream voice data has priority over other Web data. This ensures good voice quality even during heavy upstream data transfers such as e-mail synchronization or file sharing.

  • Page 36

    Glossary broadband High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster. Broadband enables more information to be transmitted in less time. The most common broadband service types available to home and small-office users are cable modem or DSL.

  • Page 37

    The Media Access Control address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on your Motorola voice terminal. Mega Hertz. A measure of radio frequency - millions of cycles per second. One MHz means one million cycles per second.

  • Page 38

    On IP networks, a device connecting at least two networks, which may or may not be similar. A router filters data based on the IP address, examining the source and destination IP addresses to determine the best route on which to forward it. One example is the Motorola Ethernet Broadband Router...

  • Page 39

    Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line), but at much lower cost. VT1000 Series Voice Terminal User Guide WA840G.

  • Page 40: Software License And Warranty

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3 party licensors retain the ownership of the Software.

  • Page 41

    Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.

  • Page 42

    Visit our website at: www.motorola.com 519631-001 2/05 MGBI...

This manual also for:

Vt1003, Vt1005, Vt1003v, Vt1005v

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