Austroflamm Ella Series Operating Manual
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Austroflamm Ella Series Operating Manual

Austroflamm Ella Series Operating Manual

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  • Page 1 Operating manual Ella www.austroflamm.com...
  • Page 2 Printing, spelling and typographical errors reserved. The information in this document is subject to change without prior notice and should not be construed as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 3: Table Of Contents

    Operating manual Ella Contents Contents General information ............................Copyright.............................. Information about the document ...................... Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Safety..................................Importance of the safety instructions ....................General safety instructions ......................... Special types of danger and personal protective equipment ............
  • Page 4 Contents Operating manual Ella 11.1 Requirements for operation ....................... 62 12 Commissioning ..............................64 12.1 Initial Commissioning.......................... 64 12.1.1 Statistics function ..........................66 12.1.2 Timer function (heating times) ......................67 12.1.3 Service due ............................67 13 Operation................................68 13.1 Operation using APP and Smartphone .................... 68 13.2 Operation using the rotary controller ....................
  • Page 5 Operating manual Ella Contents 23 Warranty and guarantee ............................ 98 24 Start-up log................................99 25 Service Report ..............................100...

  • Page 6: General Information

    Information about the document The information in this document is subject to change without prior notice and should not be con- strued as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 7: Purpose Of The Manual

    Please read this manual before using the stove for the first time. Storing the manual Store this manual in case you need it. A current version of the manual can be found online at our homepage www.austroflamm.com. Structure of the manual The table of contents can be found on page 3.

  • Page 8: Safety

    3 | Safety Operating manual Ella Safety In this manual we give you numerous safety instructions for the safe operation of your pellet stove. These instructions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 9 Operating manual Ella 3 | Safety • Please alert children to these dangers, and keep them away from the pellet stove when it is operat- ing. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden. • Do not place any items of laundry on the pellet stove to dry. Even laundry racks or the like must be placed at a sufficient distance from the hybrid stove - fire risk! •...

  • Page 10: Special Types Of Danger And Personal Protective Equipment

    3 | Safety Operating manual Ella • Never use petrol, petroleum-like lamp oils, petroleum, barbecue lighters, ethyl alcohol or similar li- quids to ignite or “reignite” a fire in the pellet stove. All such liquids are to be kept away from the space heater when it is in operation.

  • Page 11: Product Overview

    Operating manual Ella 4 | Product overview Product overview Intended use Compliance with the instructions contained here will guarantee the safety of people and the appli- ance, economic operation and a long service life. The pellet stove has been designed based on tech- nical data standards.

  • Page 12: Positioning Of The Nameplate

    You can find a copy of the nameplate of your pellet stove on the back of the manual that you re- ceived with the stove. The nameplate of your pellet stove is located on the inside of the hopper lid. Fig. 2: Nameplate Energy label Austroflamm Austroflamm Ella Typ 1 Ella Typ 1 Austroflamm Austroflamm...

  • Page 13: Technical Data

    5 | Technical data Technical data Technical data under Directive (EU) 2015/1185 and del. as per Regulation (EN) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach Austria Appliance details...
  • Page 14 5 | Technical data Operating manual Ella Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- Space heating emis- Space heating emis- ηs fuel able fuel(s): [x%]: sions at nominal heating sions at minimum efficiency (*) heat output(*)
  • Page 15 Operating manual Ella 5 | Technical data Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom 7.7/7.7 thermal efficiency (fuel ef- 88/88.3 ηth,nom ciency...

  • Page 16: General Specifications

    5 | Technical data Operating manual Ella General specifications Dimensions and weight Height [mm] 1196 Width [mm] Depth [mm] Combustion chamber width [mm] Combustion chamber height [mm] Combustion chamber depth [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm] Weight, basic appliance [kg] Weight Xtra [kg] Weight, HMS [kg]...
  • Page 17 Operating manual Ella 5 | Technical data Output Nominal heat efficiency [kW] 7.7/7.7 Minimum heat output [kW] 3.6/3.6 Maximum heat output [kW] 7.7/7.7 Minimum room heating capacity [m³] 82/82 Maximum room heating capacity [m³] 210/210 Pellet hopper capacity [kg/l] 15/22 Minimum fuel throughput [kg/h] 0.85 Maximum fuel throughput [kg/h]...

  • Page 18: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Ella Transport, handling and storage Transportation Every Austroflamm pellet stove is packed for protection and environmental friendliness. The packaging consists of • pallet, • crate and • protective film. The packaging consists of untreated local wood or materi- als.

  • Page 19: Storage

    Operating manual Ella 6 | Transport, handling and storage Storage The pallet stove must be stored in a dry room/warehouse. Protect against dirt, heat and moisture. The following illustrations are attached to the crate and must be observed: • Fragile – always place upright – protect against moisture and store dry.

  • Page 20: Requirements At The Installation Location

    Safety distances to be observed If your floor is made of a combustible material, a non-combustible material must be used as protection in the area in front of the appliance. For more detailed information, please contact an Austroflamm dealer. NOTICE A floor protection plate must be used if your floor is made from a combustible material.

  • Page 21: Requirements At The Room Of Installation

    When connecting the flue pipes to the chimney, national and/or local safety regulations must be com- plied with. Your Austroflamm pellet stove is fitted at the factory with a flue pipe outlet at the rear (see chapter Technical data). When connecting with other pipe diameters the approval of your responsible chimney sweep is required.

  • Page 22: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Ella Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the pel- let stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.

  • Page 23: Installation

    These allow you to move the pellet stove carefully. For proper installation we recommend original flue pipes from our Austroflamm flue pipe range. In the following sections we will give you information on •...

  • Page 24: Procedure

    9 | Installation Operating manual Ella Procedure 9.1.1 Mounting the steel- or ceramic cladding All types of cladding are mounted in exactly the same way. 1) First the side cladding (left and right) must be re- moved. Proceed as described in the section Remov- ing the side cladding [}on page 92].
  • Page 25 Operating manual Ella 9 | Installation Fasten the steel- or ceramic cladding to the rear of the stove in two places. Fig. 10: top Fig. 11: below 4) Reattach and refasten the side cladding. Fig. 12: Steel-/ceramic and side cladding in- stalled...

  • Page 26: Installing Keramott

    9 | Installation Operating manual Ella 9.1.2 Installing Keramott (9 ) Numbering in the round brackets = installation sequence (7 ) (8 ) (6 ) (3 ) (4 ) (5 ) (1 0 ) (1 ) (2 ) Fig. 13: Installing Keramott 9.1.3 Mounting the WiRCU-BOX 9.1.3.1 Included in the OPTIONAL WiRCU-Box...
  • Page 27 Operating manual Ella 9 | Installation Technical requirements for the WLAN network: • Wireless type: 802.11 b/g/n 2.4 GHz • Security encryption: WPA2 or clear/unencrypted • No MAC address filtering • TCP ports 5001 & 5101 must be activated For the correct configuration of your WLAN router please contact your IT administrator or IT specialist. 9.1.3.2 How to attach the WiRCU box to the stove 1) On the right-hand side of the rear panel of the stove there are 2 boreholes with hexagon socket M4 x 8...
  • Page 28 To incorporate the WiRCU box into your WLAN network you will need the Austroflamm PelletControl APP on your SmartDevice. The WiRCU Box can only be operated with the Austroflamm PelletControl APP. The current version of the Austroflamm PelletControl APP is available for download in the APP Store (for iOS operating sys- tems) and at Google Play (for Android operating systems).
  • Page 29 DEVICE (see Section Changing the APP language displayed [}on page 51]). • Read and confirm the end user licence agreement. • Carefully carry out the following steps. 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 30 9 | Installation Operating manual Ella 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WiRCU box. After the button is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 50]).
  • Page 31 Operating manual Ella 9 | Installation 6) On the APP screen, press “Start WLAN set-up”.
  • Page 32 9 | Installation Operating manual Ella 7) Now your Smart device will be shown looking for the “WiRCU-XXXXXX” WLAN network. The search will last a few seconds. 8) As soon as the WiRCU-Box WLAN network is found, “WiRCUXXXXXX” will appear. 9) Select the suggested WLAN network.
  • Page 33 Operating manual Ella 9 | Installation 10) After the WLAN network “WiRCUXXXXXX” has been selected, the APP will list all available WLAN networks. From this list, select the WLAN network to which your WiRCU box should be connected in future.
  • Page 34 9 | Installation Operating manual Ella 11) After selecting the network, you will be asked to enter your password. Enter the password for your WLAN network and then press “Finished”. Attention: If your WLAN network is not password pro- tected, press “Finished” without entering a password.
  • Page 35 Operating manual Ella 9 | Installation 12) Wait until the message “Settings successfully transmit- ted to WiRCU box” appears. Then press “Finished”. 13) Now disconnect the data cable from the WiRCU box. Then shortly after, reconnect the cable. 14) Now wait until all 3 LEDs on the top of your WiRCU box are permanently lit.
  • Page 36 9 | Installation Operating manual Ella 15) In the window displayed, now enter the MAC address and PIN number of your WiRCU box. You can find this data on the WiRCU box or on the information card supplied with it.
  • Page 37 Operating manual Ella 9 | Installation 16) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 17) Press “Connect”.
  • Page 38 9 | Installation Operating manual Ella 18) Your stove can now be operated via the APP. 19) You can read in Functions and operations of the Aus- troflamm PelletControl APP [}on page 50] about the options that the APP offers you.
  • Page 39 APP language displayed [}on page 51]). • Read and confirm the displayed end user licence agreement. • Then carry out the following steps shown on the screen: 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 40 9 | Installation Operating manual Ella 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WiRCU box. After the BUTTON is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 50]).
  • Page 41 Operating manual Ella 9 | Installation 6) Now switch from the APP into the settings menu of your Smart device and activate the WLAN menu.
  • Page 42 9 | Installation Operating manual Ella 7) Wait until your SmartDevice has refreshed the list of WLAN networks in the WLAN menu. Then select the WLAN network “WiRCUXXXXXX”.
  • Page 43 Operating manual Ella 9 | Installation 8) Now go back to the AUSTROFLAMM PelletControl App. Here, you will be asked to select the WLAN net- work “WiRCUXXXXXX”.
  • Page 44 9 | Installation Operating manual Ella 9) Now the “CONTINUE” prompt will appear. Press it. A list of all available WLAN networks will be displayed. From this list, select the WLAN network to which your WiRCU box should be connected in future.
  • Page 45 Operating manual Ella 9 | Installation 10) After this you will be prompted to enter the password. Enter the password of your WLAN network. Then press “Continue”. (If your WLAN network is not pass- word protected, press “Continue” without entering a)
  • Page 46 9 | Installation Operating manual Ella 11) Wait until the message “Settings successfully transmit- ted to WiRCU box” appears. Then press “Finished”. 12) Now disconnect the data cable from the WiRCU box. Then shortly after, reconnect the cable. 13) Now wait until all 3 LEDs on the top of your WiRCU box are permanently lit.
  • Page 47 Operating manual Ella 9 | Installation 14) Now enter the MAC address and PIN number of your WiRCU box in the window that appears. You can read this data on the side of the WiRCU box or on the information card included in the delivery.
  • Page 48 9 | Installation Operating manual Ella 15) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 16) Press “Connect”.
  • Page 49 9.1.3.3.3 The WLAN network “WiRCU-XXXXXX” is not found • Contact your AUSTROFLAMM dealer or carry out the connection process using a PC with the WiRCU HOME PROGRAMMER software. • This software is available free of charge as a download on the FUMIS HOMEPAGE www.fumis.si/ en/support/wircu-connection-guide.
  • Page 50 9.1.3.6 Functions and operations of the Austroflamm PelletControl APP NOTICE You will only have all the functions of the WiRCU box and the Austroflamm PelletControl APP if the WiRCU box has the current software and the current AUSTROFLAMM PELLET CONTROL APP VER-...
  • Page 51 Operating manual Ella 9 | Installation 9.1.3.6.1 Changing the APP language displayed 9.1.3.6.2 The APP - the main menu screen/available functions Numerous shortcuts and settings can be directly called up on the MAIN MENU SCREEN of the APP. 1 Menu function 2 increase desired room temperature 3 reduce the desired room temperature 4 increase heat output...
  • Page 52 The temperature is reduced or increased by 0,2 °C increments. Current room temperature This function displays the current room temperature. On any Austroflamm pellet stove, this is recorded by a wired sensor on the right-hand side of the back of the stove near the floor. When using the op- tional wireless temperature sensor / AUSTROFLAMM SMART SPOT, the current room temperature is measured from the location of this sensor.
  • Page 53 Operating manual Ella 9 | Installation 9.1.3.6.3 Other APP menus The following submenus are available in MENU settings: • Timers • Settings • Time and date • Eco-mode • About • Service Information • Logs • Logout...
  • Page 54 9 | Installation Operating manual Ella TIMERS MENU This can be used to set daily- and weekly programmes for the heating appliance. The specified heating times are easy to activate and deactivate. Entirely as required. The saved heating times can be easily changed and new heating time requests can be easily added.
  • Page 55 Operating manual Ella 9 | Installation TIME AND DATE The correct entry of time and date is vital for the TIMER FUNCTION and the STATISTICS DISPLAY. The time and date can be • stored either • manually or automatically via the telephone settings. ECO-MODE When ECO-MODE is activated, the heating appliance starts and stops automatically as soon as the specified temperat-...
  • Page 56 DIAGNOSIS. The current operational status of all control outputs (e.g. motors, ..), all control inputs (e.g.: temperature control devices, etc.) are dis- played here. The information displayed is extremely useful for the AUSTROFLAMM SERVICE ENGINEER in the event of malfunctions.
  • Page 57 Operating manual Ella 9 | Installation LOGS Errors occurring are logged here in chronological order. This information is extremely valuable for the AUSTRO- FLAMM SERVICE ENGINEER when resolving malfunctions.

  • Page 58: Installing The Pgi (Available Only For France)

    9 | Installation Operating manual Ella 9.1.4 Installing the PGI (available only for France) 1) First the rear cladding must be removed. Fig. 14: Removing the rear cladding 2) Remove the cover marked. Fig. 15: Detaching the cover 3) Mount the installation cover of the PGI (1) here. Fig. 16: Mounting the PGI’s installation cover...
  • Page 59 Operating manual Ella 9 | Installation 4) Take the PGI and below connect the pipe from the PGI to the flue pipe. Fig. 17: Connecting the pipe to the flue pipe 5) Fit the lower rear panel of the PGI. Fig. 18: Fitting the rear panel below 6) Then below attach the hose from the PGI to the supply air.
  • Page 60 9 | Installation Operating manual Ella 7) Finally hang and fix the PGI’s rear panel at the top on the screws. Fig. 20: Fitting the PGI’s rear panel...

  • Page 61: Installation

    Operating manual Ella 10 | Installation Installation Installation should only be carried out by an Austroflamm service engineer or an authorised specialist company. Please observe the regionally applicable safety and construction regulations and contact your master chimney sweep in this regard.

  • Page 62: Operation

    11 | Operation Operating manual Ella Operation 11.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore there is an insufficient flow of fresh combustion air.
  • Page 63 • The chimney must provide at least 3-12 Pa draught in order to be able to adequately draw off ex- haust gases even in the event of a power failure. • Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli- ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a...

  • Page 64: Commissioning

    Commissioning 12.1 Initial Commissioning For the initial commissioning of your pellet stove you will be assisted by an authorised Austroflamm service engineer. In the process he will show you the correct operation and the functions of the appli- ance. He will also inform you of options for your stove, e.g. WLAN OPTION, wireless SMARTSPOT for adjusting the desired room temperature.
  • Page 65 Operating manual Ella 12 | Commissioning 6) The automatic start is manually cancelled by turning the rotary controller back to the “OFF” position. Fig. 24: “OFF” 7) This is followed by error message E102. ð Automatic ignition has been manually cancelled. Fig. 25: Error E102 ü...

  • Page 66: Statistics Function

    3 months, the previous 6 months, the previous year and from the date of the initial commissioning. To retrieve the data, the WLAN option in conjunction with the free Austroflamm pellet control APP or an engineer display is required.

  • Page 67: Timer Function (Heating Times)

    Your pellet stove must be regularly maintained. The requirement to be serviced is determined by a built-in operating hours counter. The hours of operation performed can be read off via the engineer display of your Austroflamm service engineer or via the optional WLAN module with the pellet control APP.

  • Page 68: Operation

    13.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 27: Apple iOS QR code...

  • Page 69: Operation Using The Rotary Controller

    Operating manual Ella 13 | Operation 13.2 Operation using the rotary controller Pellet stove is turned off Start phase / flame on the right flashes green Cool down & standby / flame on the right lights up blue ECO mode standby / flame on the right and output field be- low flash green...

  • Page 70: Starting Up The Pellet Stove

    You can also start up your pellet stove using the WLAN OPTION (SMARTPHONE and AUSTROFLAMM PELLET CONTROL APP). To do so however you must position the rotary controller beforehand at least...

  • Page 71: Wireless Room Temperature Sensor - Smart Spot

    SMART SPOT is optional, and available in neutral white and a high-quality wood- or aluminium design. Installation of the SMART SPOT in conjunction with the receiver must be carried out by an authorised Austroflamm service engineer. Fig. 31: Smart Spot receiver...

  • Page 72: External Thermostat

    The external thermostat is connected to the main control at outputs “I03” and “GND”. The 2-pin plug required for this is optionally available from your Austroflamm dealer. Connection of the external thermostat must be carried out by an authorised Austroflamm service en- gineer. Only potential-free contacts may be connected.

  • Page 73: Adjustments

    Operating manual Ella 14 | Adjustments Adjustments 14.1 Setting the desired heat output and room temperature In order to switch between the setting for “Heat output” and “Room temperature”, during stove opera- tion turn the control knob anticlockwise as far as the “OFF” position and immediately again clockwise to the desired position.
  • Page 74 14 | Adjustments Operating manual Ella Heat output stage 2 Heat output stage 3 Heat output stage 4 Heat output stage 5...

  • Page 75: Setting The Room Temperature

    Set the temperature as you think best. The room temperature measurement can also be measured with an optional wireless SMART SPOT from AUSTRO- FLAMM or an external thermostat. Your AUSTROFLAMM SPECIALIST DEALER will be happy to talk to you about both products.
  • Page 76 14 | Adjustments Operating manual Ella Range 4: 24 - 27 °C Range 5: 30 - 40 °C...

  • Page 77: Adjusting The Firebox Door

    Operating manual Ella 14 | Adjustments 14.4 Adjusting the firebox door 1) First the side cladding (right side only) must be re- moved. Proceed as described in the section Remov- ing the side cladding [}on page 92]. 2) Loosen and detach the steel- or ceramic cladding at the rear of the stove at the two screws.

  • Page 78: Adjusting The Closing Pressure Of The Door

    14 | Adjustments Operating manual Ella 4) The hinges (1) can be adjusted with the marked screws A + B. ð A: left/right ð B: forwards/backwards 5) The softlock (2) can be adjusted forwards and back- wards at the springs. 6) Reattach all cladding after the adjustment.

  • Page 79: Maintenance

    The pellet stove and its parts must be cleaned in compliance with the above overview. Have your pellet stove inspected and maintained annually before the start of the cold season by an Austroflamm engineer. 15.2 Changing the storage battery A CR2032 battery is located in the control unit. This battery enables the control unit to save certain data - e.g.
  • Page 80 15 | Maintenance Operating manual Ella 2) To detach the right-hand side cladding, this screw in the pellet hopper needs to be undone. 3) Then remove the cover of the control unit. 4) Use insulated pliers or a similar tool to remove the old battery from the holder.

  • Page 81: Cleaning

    Operating manual Ella 16 | Cleaning Cleaning 16.1 Cleaning the pellet stove, flue gas paths and flue pipe The pellet stove, the flue gas paths and flue pipes should be annually if not even more often, e.g. • after the chimney has been cleaned, •...

  • Page 82: Cleaning Flue Gas Paths

    16 | Cleaning Operating manual Ella 16.3 Cleaning flue gas paths 1) Open hopper lid. WARNING Risk of crushing injury Be aware that the hopper lid may fall shut. Fig. 41: Opening the hopper lid 2) The insulation box is fitted on the left and right. First take it off its hinges here and then take out the com- plete insulation box.
  • Page 83 Operating manual Ella 16 | Cleaning 3) Then take out the radiation protection plate. Fig. 43: Taking out the radiation protection plate 4) Remove the cast-iron firebox cover Fig. 44: Removing the cast-iron firebox cover 5) Now the upper Keramott can be taken out. Fig. 45: Taking out the Keramott...
  • Page 84 16 | Cleaning Operating manual Ella 6) Clean the coloured cavity with a brush with a vacuum cleaner. Fig. 46: Cleaning the cavity 7) Open door and clean the firebox with a vacuum cleaner. Fig. 47: Cleaning the firebox 8) Turn lever upwards and take out the ash box. 9) Empty the ash box as necessary.

  • Page 85: Cleaning The Door Window

    During cleaning and maintenance, the glass must also be cleaned. If it is not regularly cleaned then the soot particles may end up being burned in. This makes regular maintenance all the more important. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner.

  • Page 86: Help

    17 | Help Operating manual Ella Help 17.1 List of alarms and errors Alarms are displayed on the control panel in yellow. Flame on the right glows yellow. When an alarm is displayed the pellet stove can continue to be used. Warning Description Possible cause...
  • Page 87 Empty the combustion pot, reset the error and restart the stove. Should the error persist, please contact your Austroflamm dealer Error - E102 Automatic ignition failed 1. The automatic Ignition has ATTENTION: Only carry out when been manually cancelled.
  • Page 88 Solution Error – E107 Firebox temperature sensor Firebox temperature sensor faulty Should the error persist, please defective or incorrectly connected. contact your Austroflamm dealer. The firebox temperature sensor must be replaced or correctly connected. Error - E108 Safety temperature limiter...

  • Page 89: Resetting The Alarm And Error Messages

    To set the level counter to FULL, press the reset button several times quickly in succession. This function can be disabled by the service engineer using the ENGINEER DISPLAY or in “Settings/ Fuel” on the Austroflamm PelletControl APP.

  • Page 90: Safety Temperature Limiter

    17 | Help Operating manual Ella 17.4 Safety temperature limiter Your pellet stove is fitted on the back with a safety temper- ature limiter (1). This automatically switches off in the event of overheating (temp. ≥ 105 °C). In the event of a switch-off the cause must be determined.

  • Page 91: Electrical Connection

    18 | Electrical connection Electrical connection NOTICE Repairs to your pellet stove must only be carried out by authorised Austroflamm engineers. Your pellet stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included. The mains socket connection is located on the rear of the appliance and is protected with a T2.5 A glass tube fuse.

  • Page 92: Dismantling

    19 | Dismantling Operating manual Ella Dismantling For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. 19.1 Removing side cladding 1) Open hopper lid. WARNING Risk of crushing injury Be aware that the hopper lid may fall shut.
  • Page 93 Operating manual Ella 19 | Dismantling 4) Detach side cladding. Fig. 55: Detaching the side cladding...

  • Page 94: Accessories

    20 | Accessories Operating manual Ella Accessories Have defective parts (accessories, spare parts) replaced by your specialist pellet stove dealer. This guarantees that your pellet stove is and remains safe and functional. Fig. 56: Ella accessories Item Quantity Description Article Number Ella 815001 PGI, complete (available only for France)

  • Page 95: Spare Parts

    Operating manual Ella 21 | Spare parts Spare parts Spare parts can be ordered through our dealers. For ordering spare parts, it is necessary to provide the type plate picture or data from the type plate of your pellet stove. This guarantees proper spare parts for your specific pellet stove.

  • Page 96: Disposal

    (Ker- amott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 97 Operating manual Ella 22 | Disposal Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.

  • Page 98: Warranty And Guarantee

    Serivce, all in compliance with the user handbook. For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commis- sioning. In order to make a claim on the warranty, repairs to your pellet stove must only be carried out by a service engineer authorized by Austroflamm.

  • Page 99: Start-Up Log

    Operating manual Ella 24 | Start-up log Start-up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version Serial number Control panel software version Technical defects WLAN Box software version Visual defects...

  • Page 100: Service Report

    25 | Service Report Operating manual Ella Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 101 Operating manual Ella 25 | Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 102 Notizen / notes / appunti / remarques...
  • Page 103 Notizen / notes / appunti / remarques...
  • Page 104 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 815001 - 945031...

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