Wacom PENPARTNER - ANNEXE 474 User Manual page 50

CONTACTING TECHNICAL SUPPORT
If you have a problem with your WACOM tablet, first check
tablet is installed correctly. If you cannot find the answer in this manual, you may find updated information
about your problem in the Readme file located on the PenPartner CD-ROM. Check also the WACOM
Home Page on the Internet. If you are unable to solve the problem, contact WACOM Technical Support.
LINKING TO THE WEB PAGE
Answers to frequently asked questions and troubleshooting tips can be found on the appropriate Web site
for your area in Who to
PRE-CONTACT CHECKLIST
You might want to print a copy of this page for reference. When you call, you should be at your computer
with the following information available:
This manual ( For Macintosh: Also a Macintosh system disk for restarting your computer.)
Tablet serial and model number (Look on the bottom of the tablet.)
Driver version number (Look on the PenPartner control panel.)
The make and model of your computer, and operating system version
A list of the peripheral devices attached to your computer
The exact wording of any error message that appeared on your screen
What happened and what you were doing when the problem occurred
How you tried to solve the problem
call.
Contents
Index
Installation and Having Trouble? to be sure the
HAVING TROUBLE?
Page 50