Troubleshooting; Display Troubleshooting - Wacom DTZ-2100D User Manual

Troubleshooting

Display Troubleshooting

If One of These Messages Should Appear...
Message
If One of These Conditions Should Appear...
Condition
The power lamp lights up orange or
orange and blue.
The power lamp doesn't light up
and the screen doesn't display.
The screen doesn't display even
when the power switch is turned
on.
What to Do
Prior to connecting the product, if you have a monitor
that you have been using, connect it and then adjust
the horizontal frequency to 30–91.1 kHz and the vertical
frequency to 56 –85 Hz. Connect the product.
Check the resolution.
- Verify that the DVI-I display cable* is connected.
- Verify that the DVI-I display cable connector pins are not
bent or broken.
• When the computer goes in to power saving mode, move the
mouse or press any keyboard key.
• Verify that the computer graphics board is correctly installed.
• Verify that the DVI-I display cable is connected.
• Verify that the DVI-I display cable connector pins are
not bent or broken.
• If you are using a cable other than the DVI-I display
cable that was included with the product, this message
may appear prior to the computer going into power-
saving mode. The product is not out of order. Use the
cable that was included to connect the product.
Set the refresh rate so that it is 70Hz or less.
The refresh rate may be adjusted at the Screen Profile
dialog box for your computer.
What to Do
• Verify that the DVI-I display cable is connected.
• Verify that the DVI-I display cable connector pins are
not bent or broken.
• When the computer goes in to power saving mode,
move the mouse or press any keyboard key.
• Verify that the computer graphics board is correctly
installed.
• Verify that the power cable is connected and turn the
power switch on.
Reference
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P.11
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P.11
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P.9
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Reference
P.11
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P.11
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