weBoost Home Room Manual

Package Contents

Preparation

You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.

• 1 to 2 hours
• 2 people (a person to help with antenna calibration)
• Ladder
• Phillips-head screwdriver
• 10mm open-end wrench or adjustable wrench
• Drill (if routing cable through wall)
  1. 1.25"-2" diameter pole existing pole (or order #901117)
  2. Recommended: Power Strip with surge protection

Connect Inside Antenna To the Unit

Connect Inside Antenna cable to the bottom port on Home Room booster labeled 'INSIDE' and place Inside Antenna in weak signal area at least 18 inches away from booster.
NOTE: Do not connect booster to power until the system is fully installed.

Point Outside Antenna Toward Nearest Cell Tower

Point the Outside Antenna toward the nearest cell phone tower. To find the nearest tower, use an app such as 'Open Signal'. A fter locating a cell tower's aproximate location. This is the most critical step of the installation process because it will determine the overall performance of the booster system.

NOTE: The Outside Antenna must be at least 20 feet horizontal or 50 feet vertical from the Inside Antenna for best performance. Make sure the Inside Antenna and Outside Antennas are setup so they are facing away from each other.

Mount Bracket To Outside Antenna

Pole Mounting and Wall Mounting Options are included. The pole mounting option is preferred because it would be easier to adjust to the direction of the cell tower.

Attach the L-Bracket to the Outside Antenna and use the U-Bolts/Pole Bracket to attach the L-Bracket to a pole.

NOTE: Mounting on existing roof exhaust pipe would be a good time-saver option.

Route & Connect Cable To System

Connect the white RG-6 Cable to Outside Antenna and route cable into the home. All connections should be hand tightened only.

A Window Entry Cable is provided to help make cable entry easier. Route cable to the Home Room booster and connect to top port labeled 'OUTSIDE'.

Power Up The Unit & Optimize the System

Plug the Power Supply into wall outlet then connect to Home 4G Booster.

After powering up your system, you are now ready to optimize your system. Rotate the outside antenna in 1/4 turn increments (within the cell towers general location) and each time observing the signal level on your cell phone from the inside antenna's projected area.

Measuring Booster Performance

How To Get Signal Strength As A Number

iPhone
Dial *3001#12345#* then press Call.

1. Hold down power button until you see 'Slide to Power Off'.
2. Then release the power button.
3. Hold the Home button until your main screen appears.

If you want to check 3G/1x but your iPhone is picking up 4G/ LTE signal, go to Settings>Cellular>Cellular Data Options>Enable LTE>Select Off.
After you system is set up, you can go back to the dots signal by once again dialing *3001#12345#* then pressing call. When the menu comes back up, tap "phone" in the top left corner of your phone.

iPhone
iOS 11 - current
iOS 11 no longer displays the decibel (dBm) reading in 'Field Test Mode'. Tip: Using the bar indicator on your cell phone can assist you in finding the strongest signal direction as well as placing calls in different locations. For changes/updates on this issue, periodically go to weboost.com/signalstrength.

Android
Settings > About Phone > Status or Network > Signal Strength or Network Type and Strength (exact options/wording depends on phone model).

All Other Phones & Alternate Methods
Go to www.weboost.com/test-mode-instructions/

Compare Results

Having an accurate measurement of signal strength in decibels (dBm) is crucial when installing your system. Decibels accurately measure the signal strength you are receiving.

DID YOU KNOW a signal increase of just 3dB is 2 times the power and signal amplification!

Light Patterns

Solid Green
This indicates that your booster is functioning properly and there are no issues with installation.

Blinking Green, Then Red
Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Red
Band has shutoff. This is due to a feedback loop condition called oscillation. This is a built in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to Troubleshooting section.

Blinking Green, Orange
Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to overload from nearby cell tower. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Orange
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be adjusted. Refer to Troubleshooting section.

Light Off
If the Signal Booster's light is off, verify your power supply has power.

Troubleshooting

IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON'T HAVE TO BE RESOLVED. YOUR CARRIER'S BAND HAS NOT BEEN AFFECTED.

FIXING ANY RED LIGHT ISSUES

This involves Solid Red & Blinking Green/Red lights.

1. Verify Outside Antenna faces away from the Inside Antenna. Un-plug and re-plug in power supply.
2. Verify the Inside Antenna is at least 18" from the Booster and pointed away from the Booster. Unplug and re-plug in power supply.
3. Tighten all cable connections (be sure to handtighten only, do NOT use tools). You may want to undo and redo the connection completely. Unplug and re-plug in power supply.
4. Increase the distance (horizontally or vertically) between the Outside and Inside antenna. Add included cable if needed. Un-plug and re-plug in power supply.

FIXING ANY ORANGE LIGHT ISSUES

This involves Solid Orange & Blinking Green/Orange lights.
Outside Antenna must be adjusted. Wait 10 seconds between adjustments for the lights to reset.
Pole Mount Option: Rotate the Outside Antenna away from the strongest cellular signal in small increments (45°) until the light turns green. Unplug and re-plug in power supply.
Wall Mount Option: Change mount location. Move the Outside Antenna to a wall outside the building to see if the lights turn green. Un-plug and re-plug in power supply.

Antenna Kit Options

This radio transmitter 4726A-460020 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

Specifications

Safety Guidelines

To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range.

RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.

AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31'9") above ground.

This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.

E911 location information may not be provided or may be inaccurate for calls served by using this device.

This device may be operated ONLY in a fixed location for in-building use.

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp

3301 East Deseret Drive, St. George, UT
866.294.1660
www.weboost.com
support.weboost.com

Documents / Resources

References

• How to Test Cell Phone Signal Strength on Your Phone | weBoost
• T-Mobile® Official Site: Get Even More Without Paying More
• Wireless | T-Mobile Support
• Signal Booster Registration
• How to Test Cell Phone Signal Strength on Your Phone | weBoost
• Cell Phone Signal Boosters for Home, Cars, & More - weBoost

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download weBoost Home Room Manual