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Axon Fleet 3 User Manual

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Fleet 3
User Guide
Rev:  10 Jan 2024

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Summary of Contents for Axon Fleet 3

  • Page 1 Fleet 3 User Guide Rev:  10 Jan 2024...
  • Page 2 17800 N 85th St Scottsdale, AZ 85255 , Axon Dock, Axon Evidence, and Axon Fleet are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. ©2024 Axon Enterprise, Inc..

  • Page 3: Table Of Contents

    Fleet 3 User Guide Contents Introduction Additional reading Axon Fleet 3 components Dual-View Camera Interior camera Fleet Hub Fleet Dashboard Cradlepoint IBR900 router Airgain 5-in-1 antenna 3-in-1 antenna Wireless mic (optional) Signal Vehicle Requirements Axon Evidence Axon Signal Vehicle Mobile Data Terminal/Computer (MDT/C)
  • Page 4 Flock Safety integration Sign up for Flock Safety and add vehicle characteristics Create Axon API  client Update Flock roles Upload evidence View Fleet 3 results in Flock Safety search Search by location Search by device Flock Safety search Cradlepoint configuration...
  • Page 5 Respond livestreaming settings Activation settings Device management settings Evidence review settings Upload settings User permission settings Troubleshooting General issues Axon Fleet 3 and Signal Axon Evidence connectivity Fleet 3 devices FAQs General FAQs Signal FAQs ALPR FAQs Respond FAQs Body-worn camera FAQs...

  • Page 6: Introduction

    Evidence services. Recordings transfer securely to Axon Evidence using LTE, Wi-Fi, or manual operations. Fleet 3 typically consists of at least two cameras: one in the front of the vehicle in a windshield mount and the second pointed at the law enforcement vehicle’s prisoner compartment.

  • Page 7: Axon Fleet 3 Components

    Fleet 3 User Guide Axon Fleet 3 components Dual-View Camera   Evidence capture and ALPR   Wide Field of View (FOV) Sensor - 160° for Video Evidence Capture   Narrow FOV Sensor - 60° for 12x Zoom and Automated License Plate Reader (ALPR)  ...

  • Page 8: Fleet Dashboard

    Fleet 3 User Guide   Automatically starts recording on Fleet 3 cameras when a configured event occurs, such as light bar activation Fleet Dashboard   Software interface for camera activation, evidence review, and evidence tagging.   ALPR hotlist notification and response  ...

  • Page 9: Airgain 5-In-1 Antenna

    3-in-1 antenna   Internally mounted in the vehicle on glass or flat surface with view of sky   Enables communication between Fleet Hub and Axon Body Worn cameras (BWCs)   Enables GNSS positioning data in evidence and Axon Respond.  ...

  • Page 10: Requirements

    Requirements Axon Evidence Axon Fleet 3 requires the Axon Evidence platform to provide a cloud-connected in-car video solution for essential public service organizations. Depending on your need, Fleet 3 can provide video capture, secure digital media storage and management, and paperless tracking and reporting.

  • Page 11: Mobile Data Terminal/Computer (Mdt/C)

    Mobile Data Terminal/Computer (MDT/C) Axon Fleet 3 uses the vehicle’s MDC to interface with the Fleet Hub through software that enables a verified user of the system to initiate and terminate recordings, review and tag videos, and modify user preferences.

  • Page 12: Router/Network

    However, users can't use Automatic License Plate Recognition (ALPR) without an MDC. The Axon Fleet 3 system must be able to transfer data via WAN, otherwise firmware updates, product registration/synchronization, ALPR, system configuration and evidence upload will not occur.

  • Page 13: Vehicle

    Eth = ethernet; LAN = Local Area Network; WAN = Wide Area Network Vehicle The Axon Fleet 3 system is suitable for use in most emergency vehicles, including some electric vehicles, but excludes marine applications and motorcycles. All components of the system other the external antenna must be enclosed within the vehicle.

  • Page 14: Camera Front

      5. ALPR lens – Lens for Automated License Plate Recognition (ALPR) processing. Dual-View camera pan and tilt The Axon Fleet 3 Dual-View camera's joint lets you pan and tilt to capture objects of interest otherwise camera’s field of view. The ball joint has detents that click and hold the camera at every 22.5 degrees horizontal pan.

  • Page 15: Camera Rear

    When parked roadside, panning the camera to the first off-center detent of 22.5 degrees will cover an additional lane of traffic: the lane in front and two lanes adjacent to the same side. ALPR system use case recommendations on my.Axon for additional details on camera positions. Camera rear   1. Primary LED  ...

  • Page 16: Interior Camera

    Fleet 3 User Guide Interior Camera Status Secondary LED Behavior Powering on Rapid blinking green Buffering Solid green Recording Blinking red Camera updating Blinking white Error encountered Blinking yellow Interior camera   1. Cable   2. Lens   3. Microphone (2)  ...

  • Page 17: Audio Prompts

    Fleet 3 User Guide Audio prompts The Fleet system emits beeping audio prompts to indicate system status. These audio prompts usually occur after a camera action. Operating Mode Audio Notification Powering on or off One tone Recording an event  ...

  • Page 18: Recording

    Fleet 3 User Guide Recording The Axon Fleet 3 Dual-View and Interior cameras can operate independently of each other. Caution Axon Fleet 3 cameras may become very hot during operation, especially when exposed to increased ambient temperatures. Use caution when touching the surface of the camera to avoid the risk of burn injury.

  • Page 19: Recording Specifications

    Maximum video length The maximum recording length for Axon Fleet 3 cameras is six hours, at which point the hub will automatically terminate the recording and start a new one. The Hours on hub below is for one camera.

  • Page 20: Axon Signal

    Bluetooth range of about 30 feet (9.1  meters). Axon Signal will only trigger a camera to start recording; it will not end a recording. Stop recordings manually. It will only trigger Axon systems that are powered on; Signal will not cause a powered-off Axon camera to turn on.

  • Page 21: Automatic License Plate Recognition (Alpr)

    Guidance on use Axon Fleet 3 ALPR is a three-lane, mobile ALPR system with a 60° field of view, covering three lanes of traffic out to a distance of 50 feet—referred to as the capture area (image, left)—and will read plates passing at closing speeds of up to 140 mph.

  • Page 22: Performance

    Performance Temperature The Fleet 3 camera will disable ALPR if the camera internal temperature exceeds 185 °F (85 °C). If starting a shift with a hot vehicle, running the air conditioner will help ALPR cool down to operating temparature in 10–15 minutes. The ALPR camera view will indicate ALPR OFF if the ALPR service is not available.

  • Page 23: Alpr Use Cases

    To counter this, these systems may employ multiple cameras. Conversely, Axon Fleet 3 ALPR uses a wide 60° field of view covering three lanes out to 50 feet away. While a legacy ALPR system with two forward facing cameras has a detection area of approximately 192 cu.

  • Page 24: Parked Perpendicular To Passing Traffic

    Pan camera to second detent, 45°, to capture passing traffic. At night, the overlap of the capture area with headlight illumination when perpendicular to traffic is so small that Axon Fleet 3 ALPR performance will decrease greatly. Axon Enterprise, Inc.

  • Page 25: Perpendicular Parking Lots

    Fleet 3 User Guide Perpendicular parking lots Panning the camera at 45° is the recommended position for perpendicular parking scenarios in all lighting conditions. Perpendicular parking lots are usually configured to support two-way traffic. Lane width can be 25 ft. or wider. Vehicles/plates on the left side of the lane are barely within the capture area and, combined with the skew angle of the perpendicular plates, will capture poorly with the camera facing forward.
  • Page 26 Fleet 3 User Guide Panning the camera to the 2nd detent (45°) toward the right side significantly improves plate capture performance. Axon internal testing indicates better daylight capture by as much as 30% and as much as 100% at night with good headlight illumination.

  • Page 27: Diagonal Parking Lots

    Fleet 3 User Guide Diagonal parking lots Camera forward is the recommended camera position for diagonal parking lots in all lighting conditions. Diagonal parking lots are usually one-way and narrower than perpendicular parking lots. Plates to either side of the ALPR camera are within the capture area.

  • Page 28: Alpr Search In Axon Evidence

    Snoozing alerts ALPR search in Axon Evidence Axon Evidence lets authorized users analyze and correlate ALPR data in support of forensic investigations and proactive crime prevention to solve and prevent crimes. You can search for ALPR data, download ALPR records, and directly attach evidence to a case within Axon Evidence.

  • Page 29: Search Fields

    Fleet 3 User Guide   4. Use Date to specify the date and time the plate number was captured. The maximum range is one year.   5. Use Hit/Read Category to filter by Read records, Hit records, or both.   6. Enter the Search Reason for your plate number search. This is required for auditing purposes.

  • Page 30: Search Results

    Fleet 3 User Guide Hit/read category Read record – License plate number read by the ALPR system that, at the time of capture, did not exist on any active hotlists. Hit record – License plate number read by the ALPR system that, at the time of capture, existed on at least one active hotlists.
  • Page 31 Fleet 3 User Guide List view This view presents a simple list of every record matching your search, including plate number, evidence owner, date the record was captured, and hit/read indicator. The date displayed may be a single date/time or a range. A range indicates the vehicle was spotted either multiple times in succession or stayed in frame for an extended period of time.
  • Page 32 Fleet 3 User Guide Detail view Select a search result to display the detail view on the right side of the screen. Details include category type, plate image, plate number, an overview image, record owner, capture date/time, and an option to convert to evidence, which can then be attached to a case.

  • Page 33: Export Search Results And Schedule Recurring Reports

    Fleet 3 User Guide Export search results and schedule recurring reports You can export your search results from the ALPR search page or set up recurring ALPR records reports as a downloadable .csv file. To export search results:   1. Search and filter records as described above.
  • Page 34 Fleet 3 User Guide   1. Select Convert to Evidence at the bottom of the detail view.   2. Enter the Owner, Title, Case (optional), and Evidence ID (optional). Axon Enterprise, Inc.
  • Page 35 Fleet 3 User Guide   3. Select Convert to Evidence. A confirmation displays when the conversion is complete: The new evidence file is available in the evidence view: The evidence is a ZIP file containing the plate crop image, context image, and a PDF report including both images and metadata (plate read, date/time, and location).

  • Page 36: Hotlists In Axon Evidence

    The evidence detail page now displays the following:   1. The original metadata string in the Description.   2. Assigned to – The Axon Evidence owner assigned when the read record was converted to evidence   3. Recorded on – The date/time the read record was captured  ...

  • Page 37: Types Of Hotlists

    Similar to NCIC, access to these lists are typically controlled by the state CSA and agencies wishing to use Axon ALPR to alert against these lists must follow their state's applicable ALPR vendor access approval process. Axon will work with each agency and the respective CSA to meet the access approval requirements.

  • Page 38: Upload A Local Hotlist

    Updating an existing hotlist will remove any records that do not appear in the uploaded file.   3. If the hotlist is not already in the prescribed Axon .csv format, download the linked template file and fill in the information using Excel or a similar program.

  • Page 39: Add To A Hotlist

    – Th eunique record identifier within your hot list. During list upload, if the key matches a key in a list that already exists in Axon Evidence with the same list name, then that associated record will be updated in that list with the information in the newly uploaded list.

  • Page 40: Offense Category Codes

    Fleet 3 User Guide   2. Select New to create a new record in your hotlist. A details pane displays on the right side of the screen.   3. Enter or select the appropriate content for each field. In the List Name field, either enter the name of the list to add this record to or enter a new hotlist name.
  • Page 41 Fleet 3 User Guide Code Category Code Category Code Category Felony Theft Felony Warrant Fugitive Gang Member Hit and Run Homicide Misdemeanor Missing Person Enforcement Suspect Narcotics Prostitution Protection Order Revoked Sex Offender Stolen License Plate License Stolen Vehicle Suspect...

  • Page 42: Hotlist Priority Codes

    Following are codes for hotlist priority used in CSV file uploads. Code Priority Normal High ALPR admin settings This section is intended for Axon Evidence administrators. For user-based topics, start with Introduction on page 1. Admins can define certain ALPR settings in Axon Evidence. Axon Enterprise, Inc.

  • Page 43: Alpr Public Policy And Usage

      4. Select the checkbox for each category you want to generate alerts from hotlists.   5. Select Save ALPR public policy and usage This section is intended for Axon Evidence administrators. For user-based topics, start with Introduction on page 1.
  • Page 44 Police Department, Lewisville TX, for allowing us to link to their site. Enable and edit the ALPR Policy and Usage page:   1. On the menu bar in Axon Evidence, select Admin, then under Agency Settings select ALPR Policy and Usage. This displays the ALPR Policy and Usage Dashboard:  ...
  • Page 45 Fleet 3 User Guide   3. Enable the ALPR Transparency Portal and toggle other settings as needed.   4. Select Save . It may take up to 24 hours to any portal setting changes, including the initial portal publication, on the public-facing portal page.

  • Page 46: Alpr Permissions

    ALPR functionality. Enable permissions   1. On the menu bar in Axon Evidence, select Admin, then under Agency Settings select Roles & Permissions.   2. Do one of the following to either create or edit:  ...

  • Page 47: Flock Safety Integration

    Axon’s partnership with Flock Safety provides advanced security for communities and the law enforcement agencies that serve them. Agencies can export Flock Safety plate read records to Axon Evidence for convenient evidence management, as well as look up both Axon and Flock Safety records in Flock Safety's search Tool.

  • Page 48: Create Axon Api  Client

    Flock system integration with the new access client information.     1. In Axon Evidence, select Admin, then under Security Settings select API  Settings.   2. Select Create client. For each API resource, the new page provides authorization settings for all currently supported operations.
  • Page 49 User Management (https://users.flocksafety.com/).   7. Scroll down and select Admin, then Integrations, then Add Integration.   8. Choose Axon from the Integration Type list and paste your Axon details into the fields as follows:   Subdomain – Your agency’s Axon Evidence subdomain appears in the URL as https://www.<subdomain>.evidence.com and is often your agency's...

  • Page 50: Update Flock Roles

    Fleet 3 User Guide   Client ID – Your API client ID is unique for each API client you create in Axon Evidence and appears on the client creation confirmation screen.   Client Secret – Your API client secret is unique for each API client you create in Axon Evidence and appears on the client creation confirmation screen.

  • Page 51: Upload Evidence

    Fleet 3 User Guide Any users assigned this role can now add Flock read records to your agency’s Axon Evidence environment and search for Axon ALPR images in Flock Safety Search. Flock search results will now include an Add Evidence option to upload information to Axon Evidence.
  • Page 52   3. Enter or select an Owner, Title, Case (optional), and ID (optional).   4. Select Submit evidence. A message confirms successful upload.   5. Select OK. Your evidence is now in your evidence list in Axon Evidence or in the applicable case (if assigned on upload). Axon Enterprise, Inc.

  • Page 53: View Fleet 3 Results In Flock Safety Search

      3. The location of the Flock camera on the map. View Fleet 3 results in Flock Safety search Expand your search capabilities within Flock by unlocking Axon’s Fleet 3 images alongside Flock’s results. Search by Location or Device (not both).

  • Page 54: Search By Location

    Fleet 3 User Guide Search by location A location-based search is the only way to retrieve both Axon Fleet 3 and Flock results together.   1. On the Flock search page, select the down arrow next to Select by and select Location.
  • Page 55 Fleet 3 User Guide   3. In the map Location search bar, enter a location (such as address or city) you want to investigate.   4. Select the polygon button or Set Location, draw a shape around the desired search area, then Save Selection. Switching between cameras or location will reset the previous selection.

  • Page 56: Search By Device

    Fleet 3 User Guide   6. In the Flock and Axon results, filter vehicle and license plate characteristics for Axon and Flock records simultaneously to simplify record keeping and keep evidence uniform. Search by device A device-based search does not retrieve both Axon Fleet 3 and Flock results together.

  • Page 57: Flock Safety Search

    Fleet 3 User Guide Flock Safety search You can find ALPR records by searching in Flock Safety. This requires the Lookup permission in your Flock Safety role (see Update Flock roles on page 45). Axon Enterprise, Inc.
  • Page 58 Fleet 3 User Guide Search for a full or partial plate number and a date range across both ALPR and Flock Safety. For a partial plate search, replace a single unknown number with ? (such as HK7?43) or multiple unknown numbers with * (such as HK*43).
  • Page 59 Fleet 3 User Guide Sample ALPR result Axon Enterprise, Inc.
  • Page 60 Fleet 3 User Guide Sample Flock Safety result Axon Enterprise, Inc.

  • Page 61: Cradlepoint Configuration

    Fleet 3 User Guide Cradlepoint configuration This section is intended for Axon Evidence administrators. For user-based topics, start with Introduction on page 1. Viewing this page requires the ALPR System Administration permission. Cradlepoint NetCloud Manager™ (NCM) is a next-generation software and services platform that provides software-defined and cloud-delivered management, connectivity, security services, and more.

  • Page 62: Fleet 3 Requirements And Recommendations

      Change the router local domain to "local" to enable DNS fallback.   Configure ignition sensing shutdown delay to match Fleet 3 to enable video upload and firmware download while vehicle is off. Group creation Axon recommends creating three new groups to facilitate deployment and future...

  • Page 63: Update Operating System

    Shutdown delay timer – Cradlepoint routers can sense ignition just like Fleet 3. Power and ignition sensing is supplied to the router from the Fleet 3 wire harness. If configuring a shutdown delay in Fleet 3 settings, pick the same time frame for the router.

  • Page 64: Copy Group Configuration

    Fleet 3 User Guide   If there are insufficient LAN ports, the WAN port can be converted to LAN. See NCOS Change the LAN WAN Ethernet Port Mode of a Cradlepoint with Multiple Ethernet Ports.   If using Wi-Fi Direct, ensure http://fleetevidenceping.com...

  • Page 65: Admin Settings

    Axon View XL or connected to an Evidence Sync application. On the menu bar in Axon Evidence, select Admin, then under Devices and Applications select Axon Fleet 3. These settings affect all Axon Fleet 3 cameras at your agency. When done making changes, select Save Settings at the bottom.

  • Page 66: Audio Settings

    Watermark in local time – Sets the time zone displayed in the permanent watermark to the local time zone based on agency configuration. Video recall – Enables powered Fleet 3 cameras to constantly capture video when not actively recording. Video recall stores a maximum of 24 hours of video per camera, continually overwriting the oldest video segments to make room for new.

  • Page 67: Respond Livestreaming Settings

    Include location information in axon respond and device inventory – Determines if GNSS/GPS location data is made available in near real-time to authorized agency users in Axon Respond and on the Axon Evidence Device page. For the best Axon Respond experience, Axon recommends enabling this feature.

  • Page 68: Upload Settings

    Fleet 3 User Guide Upload settings Wi-Fi-only upload – Limits Fleet 3 to only use Wi-Fi for evidence upload. It also limits the download of software updates to Wi-Fi.   This setting requires coordination with vehicle router settings.   The domain (IP) of http://fleetevidenceping.com...

  • Page 69: Troubleshooting

    Fleet 3 User Guide Troubleshooting Axon Fleet 3 is resilient to errors. If it cannot resolve the issue by itself, it will notify you of the error. This article has possible issues and solutions. If the problem is not listed here, contact Axon technical support.

  • Page 70: Axon Fleet 3 And Signal

    Fleet 3 User Guide Dashboard can't connect to hub – high temperature When internal device temperature is too high, the Fleet 3 Hub shuts down to protect itself. Reduce vehicle temperature. After cooling, you may need to restart the Fleet Hub.

  • Page 71: Fleet 3 Devices

    Fleet 3 devices Camera can't record, storage is full If storage is full, Fleet 3 can't record. Move the vehicle where it can connect to the internet or approved Wi-Fi and let it upload video to free up memory. Camera can't record Restart the hub and cameras.
  • Page 72 Fleet 3 User Guide Video does not upload Fleet 3 video upload requires internet or approved Wi-Fi connectivity. Move vehicle to a location with connectivity for video upload. If the error persists, contact your Axon Evidence admin. Unable to edit video metadata Dashboard needs to access the videos to add or edit metadata.

  • Page 73: Faqs

    Dual-View camera to start or stop recording of the interior camera. What recording capacities are available and can they be upgraded? Fleet 3 has two hub models. Standard capacity hubs support 74 hours of video and 24 hours of video recall per camera at 720p resolution.
  • Page 74 Does Fleet 3 support prisoner transport van configurations? Yes. Fleet 3 supports up to five total cameras for full coverage of the van. It can operate without an MDC via Axon Evidence vehicle assignment. Use of the Fleet 3 Dashboard app is optional.
  • Page 75 Low-light capture is dependent on multiple factors, including headlight brightness, rain on the windshield, the angle of the vehicle's approach, and speed. Very generally, if you can see it with your eyes, so can the Fleet 3 camera. How does Fleet 3 video compare to previous Fleet products? Fleet 3 camera video performance meets or exceeds that of Fleet 2.
  • Page 76 Do I need a router? Fleet 3 requires a Cradlepoint IBR900 router to function. The MDC and Fleet 3 system communicate over the router's configurable network and reach Axon Evidence through the router's WAN connection. Additional routers and routerless upload options include:  ...
  • Page 77 MDCs compatible with Fleet 2 are compatible with Fleet 3. We recommend using a Windows 10 or 11 MDC with Fleet 3. MDCs require 500MB of memory, 4 GB of RAM, and an ethernet port to connect to the router.

  • Page 78: Signal Faqs

    Can Fleet 3 use the LTE SIM in the MDC? No. Fleet 3 relies on the router to connect to the internet and the hub cannot access the internet using the SIM in the MDC. If the SIM is in the MDC and there is no SIM in the router, all the above features will only work when the router has internet access over Wi-Fi.
  • Page 79 How does Fleet 3 start recording automatically? 12V status Fleet 3 has ten 12V inputs that it uses to detect status changes from any compatible trigger, such as door open, light bar on, sirens on, gun lock unlocked, or any other 0–...
  • Page 80 12V trigger status changes are saved in the device audit trail. Does Fleet 3 require an Axon Signal Vehicle (ASV) device to activate? No. Fleet 3 uses the ASV to activate Axon body cameras. After a firmware upgrade, an existing ASV can be reused with your Fleet 3 system.

  • Page 81: Alpr Faqs

      2. Determine which triggers you will use, including 12V inputs, CEWs, Signal Sidearm, speed threshold, and/or impact detection.   3. In Evidence.com, go to Admin >  Signal > Fleet 3 and review or adjust your settings. Admins can refer to Signal Configuration for details about this page.
  • Page 82 No, ALPR is only available using the Fleet 3 system. How do I turn ALPR off? ALPR is on whenever Fleet 3 is on. Even if Dashboard is not running or the Mobile Data Computer/Terminal (MDC/T) is not powered on, ALPR will function, and the Dual- View camera will produce audible alerts.
  • Page 83 To counter this, these systems may employ multiple cameras. Conversely, Axon Fleet 3 ALPR uses a wide 60° field of view covering three lanes out to 50 feet away. While a legacy ALPR system with two forward facing cameras has a detection area of approximately 192 cu.
  • Page 84 In low light or nighttime conditions, license plates illuminated by headlights can be detected and read accurately. Why would we want Fleet 3 ALPR if it's worse than traditional ALPR at night? ALPR performs as well or better than traditional ALPR systems during daylight hours and reads plates that are eye-readable at night.
  • Page 85 What will ALPR do if I am following the same plate(s) for a while? This is referred to as a "long track", meaning Fleet 3 maintains a track on the same plate for a period of time after the initial read. Fleet 3 will generate a sub-record of geo-position and time stamp every two minutes, which will be included in the read record.
  • Page 86 Does ALPR recognize vehicle color, make, and model? Axon Fleet 3 does not natively perform Vehicle Characteristic recognition. However, as part of Axons partnership with Flock Safety, Axon Fleet 3 ALPR customers can elect to utilize the Vehicle Characteristic feature that Flock Safety provides that will provide state of Vehicle Characteristic recognition for investigative purposes.
  • Page 87 What happens to hit/read records? Both read and hit records are generated in the Fleet 3 Hub and temporarily stored there before uploading. You can view the records stored in the hub on the reads and hits pages in Dashboard.
  • Page 88 How are state and NCIC hotlists supported? An NCIC hotlist is ingested into Axon Evidence and broadcast to each Fleet 3 installation. Each agency must be granted access to these lists by their respective State CJIS Security Agency (CSA), which may require you to submit an access request memorandum.
  • Page 89 How do I identify Fleet 3 systems with out-of-date hotlists? The hub details page in Axon Evidence identifies list status by list type, such as agency or NCIC. Go to Admin > Inventory > Vehicles:...
  • Page 90 Your admin grants users search privileges per your agency's policy. This addresses some states' legal requirements for ALPR usage and is core to Axon's ethical approach to use of ALPR. What types of forensic searches can I do with Axon? Evidence.com and Flock Safety provide the following search capabilities:...

  • Page 91: Respond Faqs

    Select the Live Stream button to open a video window. Alternatively, view livestreams in Respond mobile. Can I see where the vehicle is located? Yes, while a vehicle is on, the Fleet 3 system will provide regular location updates to Respond. Axon Enterprise, Inc.
  • Page 92 To disable reporting of location information to Respond, go to Admin >  Axon Fleet 3 and toggle Include Location Information in Axon Respond and Device Inventory off.
  • Page 93 Location updates will be transmitted to Aware as long as the router can access the internet through Wi-Fi or LTE. Can I configure Aware alerts with Fleet 3? Yes. Configure any Signal trigger (12V, Bluetooth, speed, or motion) set to activate recordings as a High Priority Alert or General Officer Activity in Evidence.com.

  • Page 94: Body-Worn Camera Faqs

    What connected Axon devices are compatible with Fleet 3? Fleet 3 supports the same devices as Fleet 2: Axon Body  2, Flex  2, Body  3, and Body  4 cameras. Connecting other Axon cameras to Fleet 3 makes your patrol vehicle a powerhouse of consolidated audio and visual signal storage.

  • Page 95: Installation Faqs

    If your BWC  won't pair with Fleet 3, check the following:   A BWC can only pair to Fleet 3 if the camera owner is also signed into Dashboard.   A BWC must be manually paired to Dashboard in each new vehicle you use.
  • Page 96 After you sign an agreement, Axon's Professional Services team will guide you through infrastructure preparation, system configuration, and installation. Our installers are certified by Axon and each vehicle will be reviewed by an expert before installation is complete. Axon will train your administrators and users or will train your trainers, depending on the scale and needs of your organization.
  • Page 97 Ensure personnel, facilities, and vehicles are available for the installation I have an existing Axon system, what do I do with my old Fleet 1 or 2 equipment? Dispose of or recycle the equipment at your convenience. Keep in mind that equipment purchased with grant funds may need to remain with the department for a specific period of time.
  • Page 98 Are installation costs covered by TAP? No, the TAP program does not cover installation. When you're ready to take delivery of a TAP upgrade, consult with your sales rep to assess what Fleet 3 services you want to Axon Enterprise, Inc.

  • Page 99: Wireless Offload Server Faqs

    The Fleet 3 WOS system is now available for all Fleet 3 systems. If I already use WOS with Fleet 2, will I need anything new for Fleet 3? You won't need any new hardware. If you purchased a physical WOS server from Axon, your existing hardware will suffice.

  • Page 100: Technical Information

    Fleet 3 User Guide Technical information If you are experiencing problems with your Axon Fleet 3 system, refer to Troubleshooting on page 64. If the information there doesn't resolve the difficulties, contact Axon Customer Service for additional support. Warranty Axon Enterprise warranty provisions are applicable on all Axon Fleet system products.

  • Page 101: Federal Communications Commission (Fcc) Statement

      Consult the dealer or an experienced radio/TV technician for help.   Consult Axon Technical Support for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:   1. This device may not cause harmful interference and  ...

  • Page 102: Caution: Exposure To Radio Frequency Radiation

    Fleet 3 User Guide This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:   1. This device may not cause interference, and   2. This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 103: Compliance

    05/09/2023 ICES-3(B)/NMB-3(B) EU declaration of conformity Hereby, Axon Enterprise, Inc. declares that the radio equipment type Fleet Hub is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at www.axon.com. Axon Enterprise, Inc.

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