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Troubleshooting
Related Manuals for Lightspeed Cascadia C25
Summary of Contents for Lightspeed Cascadia C25
- Page 1 Networked Instructional Audio System User Manual...
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Page 2: Table Of Contents
Table of Contents OVERVIEW SOFTWARE OPERATION Important Safety Instructions Cascadia Web Console System Components Dashboard Optional Components Base Details: Status Optional Speakers Base Details: Paired Devices C25 Controls and Indicators Base Details: Audio Settings Clearmike Controls and Connections Base Details: Status History Microphone Cradle Charger Maps Logs... -
Page 3: Overview
(8) Do not put the battery in trash that outlet. is disposed of in landfills. When disposing of the battery pack, comply with local ordinances or regulations. 7. CAUTION: Risk of explosion if battery is replaced by any battery other than Lightspeed Part # L3.7V... -
Page 4: System Components
System Components Cascadia, a networked instructional audio platform, integrates directly with leading life-safety, paging and intercom, and phone systems to provide teachers with all the benefits of instructional audio in the classroom, plus the ability to quickly initiate a silent, emergency alert or call the front office for everyday communication, from anywhere across the campus. -
Page 5: Optional Components
Optional Components OPTIONAL EQUIPMENT WHICH MAY BE PART OF YOUR C25 SYSTEM Power Status Media Media Connector Connector Push Audio Audio Tone Level Input Output SHAREMIKE MEDIA CONNECTOR Student Microphone (Optional) and Power Adapter... -
Page 6: Optional Speakers
Optional Speakers SYSTEMS CAN BE CONFIGURED WITH A VARIETY OF CEILING OR WALL-MOUNTED SPEAKERS, INCLUDING THESE LIGHTSPEED MODELS. (x 1) (x 4) Hybrid Ceiling Speaker Ceiling Speaker 4JCS (x 4) (4 per room) Wall Speaker Plenum Ceiling Speaker Available in U.S. and Canada only... -
Page 7: C25 Controls And Indicators
C25 Controls and Indicators FRONT PANEL POWER LIGHT AUDIO INPUT VOLUME SELECTOR: Selects Audio Input as White light: Power on the mode for the adjustment knob (3) for the audio sources connected to the audio inputs on the back of the C25. STATUS LIGHT: Microphone link and pair indicators. -
Page 8: Back Panel
C25 Controls and Connections BACK PANEL SPEAKER OUTPUTS: This Euroblock connector is used to PAGEFIRST INPUT: Connect the input from the optional connect the C25 to the loudspeaker(s). Up to two 8-ohm PageFirst sensor here when interfacing with a building’s speakers can be connected to each output. -
Page 9: Clearmike Controls And Connections
Clearmike Controls and Connections POWER/MUTE BUTTON: Press and hold 1 second to power on. Press and hold for 2 seconds to power off. Tap to mute or talk. Press and hold for 5 seconds to initiate pairing. IR TRANSMITTER: For pairing to base unit. TALK/MUTE LIGHT: See page 10 for light color descriptions. -
Page 10: Power Status Light
Microphone Lights LEFT LIGHT / RIGHT LIGHT OFF / OFF: Mic off or no live link with base SOLID WHITE / OFF: Mute, live link with base SOLID BLUE / OFF: Talk ANY COLOR / BLINKING RED: Low Battery TALK/MUTE LIGHT POWER STATUS LIGHT BLUE/WHITE ALTERNATING / OFF: Pairing OFF / BLINKING ORANGE: Firmware update in progress... - Page 11 Clearmike Display BATTERY INDICATOR (Full, half, empty) Student Help MUTE PROGRAMMABLE INDICATOR/ Help BUTTON 1 LABEL VOLUME PROGRAMMABLE Mode Call Call MIC NUMBER BUTTON 2 LABEL (M1 OR M2) STUDENT EXTERNAL MIC MODE DETECTION If two Clearmikes are paired with a The 3.5mm audio jack on the C25, one of the microphones can microphone can be used with an...
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Page 12: Microphone Cradle Charger
Microphone Cradle Charger DC POWER PORT: Connect the 5V/1.0A DC power cord... -
Page 13: Set-Up & Operation
SET-UP & OPERATION Power over Ethernet (PoE+) • Locate network switch that can support PoE+ power. • Insert PoE+ Ethernet Cable into the “Ethernet” port on C25 and the other end to the PoE+ Ethernet Cable network switch. • The C25 automatically powers on and the white Power light on the front panel will turn on. Connecting the Power Supply •... -
Page 14: Charging The Clearmike
Clearmike will last for up to 8 hours of use. If microphones are used daily, they should be charged each night. Replacement lithium polymer battery packs may only be purchased through Lightspeed (part # L3.7V). CHARGING IN PROGRESS CHARGING COMPLETE... -
Page 15: Setting Up The Clearmike
Setting Up the Clearmike Once the Clearmike is charged, follow these steps for use. Remove the Clearmike from the charger and put it on by connecting the magnetic clasps behind your neck. Adjust the lanyard so that the top of the Clearmike aligns with the collarbone. - Page 16 Daily Use of the Clearmike AT THE START OF THE DAY, REMOVE CLEARMIKE FROM THE CHARGER POWER / MUTE BUTTON • The microphone will default to the Mute state, the Talk/Mute light will turn to white. TALK / MUTE • Place the microphone around your neck. LIGHT •...
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Page 17: Network Integration
Network Integration IP-BASED PBX SYSTEM CASCADIA WEB IP-BASED PAGING/ CONSOLE INTERCOM SYSTEM For call integration TEACHER MICROPHONE NETWORK Lightspeed Access transmission protocol Push Input Output Tone Power C C 25 Status Level... -
Page 18: Using An Alert Notification
Using an Alert Notification The C25 can integrate with some IP based alert notification systems, enabling the Clearmike to send an alert through the school’s network. This will cause the alert notification system to perform a prescribed action, such as notifying the appropriate parties of a classroom alert. The alert will also be tracked in the Cascadia Web Console. -
Page 19: Placing A Call
Placing a Call The C25 can integrate with some IP based PBX systems to enable calls to be placed from the Clearmike. All C25 systems on the network will call the same phone number, determined by the school. The Clearmike will act as the microphone for the call, but an external earbud must be used to hear the call. -
Page 20: Pairing Your Clearmike
Pairing your Clearmike Your system is shipped with microphones and base units pre-paired for quick and easy use. If for any reason you need to pair new components, follow this pairing process: PLEASE NOTE: All microphones must be out of the charger while pairing. Push Input Output... -
Page 21: Output Audio To Assistive Listening Device (Ald)
Output Audio to Assistive Listening Device (ALD) Press the Audio Output Selector first, then turn the volume control on the front panel all the way down (fully counterclockwise). Determine the type of audio input jack on the ALD as manufacturers’ products differ in connector size and shape. Many require a 3.5 mm to 3.5 mm patch cable (part# MSC3535, Wall Plate Ethernet... -
Page 22: Using Your Microphone As A Wireless Audio Link
• Select Lightspeed Audio as the Output source to send all computer audio to the C25 system • Select Lightspeed Audio as the Input source to use the Lightspeed microphones as the computer microphone audio for video USB cable sold separately. -
Page 23: Audio Integration
Audio Integration INTERACTIVE DISPLAY SPEAKERS Audio Out AUDIO SOURCE TEACHER MICROPHONE Audio Out Audio In Lightspeed Access transmission protocol Audio In Push Input Output Tone Power C C 25 Status Level Audio Out Audio Out... -
Page 24: Analog Control Features
Analog Control Features The 975 connects and responds to several important third-party life safety solutions. 1. INPUT PRIORITY 2. PAGEFIRST 3. RELAY INPUT 4. ALERT NOTIFICATION MUTES CL A S SR O OM AUDIO S YS TEM MUTES CL A S SR O OM AUDIO S YS TEM MUTES CL A S SR O OM AUDIO S YS TEM INITI ATES A LER T WITH CLE A R MIK E When an audio source is connected to... - Page 25 Installing PageFirst Sensor (optional) This C25 can interface with an independent classroom paging system. When a page is broadcast, all audio from the system is muted, ensuring important school-wide messages are not missed. Please note that PageFirst is not compatible with telephone or IP-based paging systems. How it works: PageFirst sensor clip is hung around a lead wire attached to the classroom paging speaker.
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Page 26: Optional Accessories
OPTIONAL ACCESSORIES Sharemike Controls and Connections POWER BUTTON NORMAL OPERATION CHARGING IN PROGRESS POWER STATUS LIGHT Red light: During operation, turns red to indicate low battery CHARGING COMPLETE White light: Normal operation NORMAL OPERATION When charging in Cradle Charger: PAIRING IN PROGRESS (FLASHING) Red light: Charging Green light: Charging complete TALK... -
Page 27: Sharemike: Charging
Sharemike: Charging Make sure the charger is plugged into a wall outlet. The power status light on the microphone will glow red to indicate charging. Leave the Sharemike in the charger overnight to obtain a full charge. It takes about 5-6 hours to fully charge the battery. The light will turn green when charging is complete. -
Page 28: Sharemike: Initial Set-Up
Sharemike: Initial Set-Up Ensure the C25 is on. The white power light will glow. Turn on the Sharemike by pressing and holding the power button until the LED lights. Tap the power button to unmute the microphone. The Mute/Talk light will turn from white to blue. Grip the barrel in the center section. -
Page 29: Pairing Your Sharemike
Pairing your Sharemike Your system is shipped with microphones and base units pre-paired for quick and easy use. If for any reason you need to pair new components, follow this pairing process: PLEASE NOTE: All microphones should be out of the charger while pairing. Push Input Output... -
Page 30: Media Connector Controls And Indicators
Media Connector Controls and Indicators FRONT PANEL POWER LIGHT AUDIO INPUT VOLUME SELECTOR: Selects Audio Input as White light: Power on the mode for the adjustment knob (2) for the audio sources connected to the audio inputs on the back of the Media POWER BUTTON / VOLUME ADJUSTMENT: Press and hold Connector. - Page 31 Media Connector Controls and Indicators BACK PANEL AUDIO INPUTS: 3.5mm stereo connectors for connecting classroom audio sources to be played through audio system. AUDIO OUTPUTS: 3.5mm stereo connectors for connecting to an assisted listening device (ALD) or to a computer for recording. USB INPUT: Plug the USB-C end of the power cable into this USB port on the Media Connector.
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Page 32: Media Connector Set Up And Operation
Media Connector Set Up and Operation Media Connector Set Up and Operation DETERMINE LOCATION Media Connector is designed to be connected to the primary media source in the classroom, usually the computer or display panel. WALL MOUNT OR DESKTOP The Media Connector can be placed on a table surface or wall- mounted. -
Page 33: Connecting Media Connector To Audio
• Unplug USB cable from Media Connector COMPUTER SETTINGS • Press and hold Audio Output button Once connected, open computer sound setting to select “Lightspeed Audio” as the microphone and speaker. • Plug USB cable back to Media Connector • Status light turns white to indicate USB disabled •... -
Page 34: Pairing C25 To Media Connector
Pairing C25 to Media Connector Your system is shipped with microphones and base units pre-paired for quick and easy use. If for any reason you need to pair new components, follow this pairing process: PLEASE NOTE: Microphones should be out of the charger while pairing. Push Input Output... -
Page 35: Software Operation
SOFTWARE OPERATION Cascadia Web Console HEADLINE The Cascadia Web Console is a web interface for the network software that monitors all the C25 bases on a network. Installing the Cascadia Web Console server software For installation instructions see “Cascadia Software Installation Guide”... -
Page 36: Dashboard
Dashboard The dashboard is the default page for the web console. When a C25 base is connected to the network, it will show up in the dashboard table. (See following page for definitions) LOCATION OF BASE PRODUCT BASE NAME SERIALNUMER BASE CALL DATE... - Page 37 Dashboard Definitions Location: Alphanumeric user defined location of the base. New bases on the network will have no location data. Product: Product model number Base Name: Alphanumeric user defined name of the base. New bases on the network will have no name data. If left blank this field will default to the location data.
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Page 38: Base Details: Status
Base Details: Status NOTE: Double clicking on a base in the dashboard brings up a details page for that base. Name: Field to enter name for the base. Location: Field to enter location of the base. Required field for alerts. Dashboard: Base status shown on dashboard Network: State of network connectivity Emergency: State of emergency alert... -
Page 39: Base Details: Paired Devices
Base Details: Paired Devices PAIRED DEVICES Lists all the devices that are currently paired with the base. These devices include the Clearmike, Sharemike, and Media Connector (MCN). Serial Number: Serial number of device Type: Device type Connected: Status of wireless connection between the device and the base. -
Page 40: Base Details: Audio Settings
Base Details: Audio Settings The audio settings for the base can be adjusted from either the front panel on the base or the Audio portion of the Base Details page. Click the edit icon to adjust the audio settings. When using the PageFirst sensor, adjusting the sensitivity of the system can be done in the Base Details page. -
Page 41: Base Details: Status History
Base Details: Status History The base details page includes a Status History that shows displays the last eight events associated with the base. All events for all bases are saved in a global log file that can be exported using the Logs menu button. Double clicking an event will bring up the Log Entry Details. -
Page 42: Maps
Maps The Cascadia Web Console has a map feature that can be set up to give a visual representation of the Base Status from the Dashboard. If alerts have been set up in the Cascadia Web Console, the status of the alerts will also be shown on the map. For details on how to set up the map, see the “Cascadia Software Installation Guide”. -
Page 43: Logs
Logs Logs for all the bases on the network are saved as a system log. As a default, the settings for events to be logged are set to the maximum. This system log can be downloaded by clicking the “Download System Logs” button. LOG LEVEL: Chose the level of detail included in log events. -
Page 44: Firmware: Download
Firmware: Download Firmware updates can be downloaded directly to the Cascadia Web Console using an internet connection or can be manually loaded. Firmware files for the C25, Clearmike, Sharemike, and Media Connector are included in a firmware bundle. -
Page 45: Firmware: Update
Firmware: Update Applying a firmware bundle update to a base will also update all paired devices. Bases can be updated individually or in bulk using the check box. The devices that will be updated are highlighted in yellow. -
Page 46: Programming: Stand Alone
Programming: Stand Alone The programming web page has options to pick an integration partner and to program the buttons on the paired Clearmike. SELECT AN INTEGRATION PARTNER The Standalone selection can be used for generic integrations if a building is equipped with an alert notification system. The Alert Button can be programmed to control the contact closure on the rear panel of the C25, which external systems can use to perform a prescribed action, such as notifying the appropriate parties of a classroom alert. -
Page 47: Programming: Integration Partners
Programming: Integration Partners OPTIONS OTHER THAN STANDALONE For options other than Standalone, the integration is handled through the network. For details on how to set up the network integration with various partners, see the “Cascadia Software Installation Guide”. PROGRAM BUTTONS ON THE CLEARMKIE The button programming options control what is displayed on the microphone screen and the commands sent over the network. -
Page 48: Sip Calling
SIP Calling Use the SIP Calling web page to integrate with a school’s phone system to enable SIP calls. Follow the phone system instructions on how to register a third-party SIP device. Double click on a base to edit the individual base SIP settings. SIP ADDRESS TO CALL IP ADDRESS OF PHONE SERVER PROTOCOL TYPE: TCP OR UTP... -
Page 49: Ldap
LDAP Use the LDAP web page to integrate with a school’s LDAP system. SERVER: IP address or system name of LDAP server. SERVER PORT: Port number to communicate with LDAP server. ADMIN DN: Distinguished name of LDAP account with read access. ADMIN PASSWORD: Password for above LDAP account. -
Page 50: Maintenance And Troubleshooting
MAINTENANCE & TROUBLESHOOTING Clearmike Battery Replacement BATTERY PART #L3.7V Push down on the latch and carefully pull the battery pack away from the Clearmike. Insert new battery pack as shown and make sure the latch is secure. Place the Clearmike in a cradle charger to charge the battery pack. -
Page 51: Sharemike Battery Replacement
Sharemike Battery Replacement BATTERY PART #L3.7V Push down on the latch and carefully pull the battery pack away from the Sharemike. Insert new battery pack as shown and make sure the latch is secure. Place the Sharemike in a cradle charger to charge BATTERY REMOVAL the battery pack. -
Page 52: Troubleshooting
• Slowly turn up the volume level while talking into the microphone. SOLUTION: Follow these steps to ensure the system is ready to use. If you still have questions after reviewing these instructions, call Lightspeed • Power cycle the microphone using either the Power/Mute button or by placing Technical Services at 800.732.8999, 5am–5pm, PST. -
Page 53: Tips For Optimum Audio Performance
Tips for Optimum Audio Performance • Speak in a natural voice. A normal conversational speech level will provide an adequate signal. It is not necessary to increase the intensity of your voice— the audio system provides adequate amplification (approximately 5–10 dB) above ambient room noises. -
Page 54: Warranty, Safety & Specifications
(5) years, beginning at the date of the purchase invoice. If such malfunction occurs, the product will be repaired or replaced (at Lightspeed’s option) without charge during the warranty period. -
Page 55: Safety Warnings And Certifications (Pending Approval)
THE CONSTRUCTION AND OPERATION OF THE PRODUCT AND and maintenance (servicing) instruction in the literature THE HAZARDS INVOLVED. accompanying this product. USE A LIGHTSPEED SUPPLIED BATTERY ONLY CERTIFICATIONS This product is listed to UL standards and requirements for electrical safety by Underwriters Laboratories Inc. -
Page 56: Précautions De Sécurité Et Certifications
Européenne suivantes : 2004/108/ EC Electromagnetic Compatibility (EMC) and 2006/95/ EC Low Voltage Directive (LVD). Lightspeed Technologies a lancé un programme de recyclage de produits en Europe conformément à la directive de l’Union Européenne 2002/96/CE relative aux déchets d’équipements électriques et électroniques (directive «... -
Page 57: Canada, Industry Canada (Ic) Notices
Canada, Industry Canada (IC) Notices ENGLISH This device complies with Industry Canada license exempt RSS standard(s). This Class B digital apparatus complies with Canadian ICES-003 and CAN ICES-3(B)/ NMB-3(B). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. -
Page 58: Rf Radiation Exposure Statement
NOTICE FOR USB NOTE: Lightspeed is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment. -
Page 59: Eu Declaration Of Conformity
EU Declaration of Conformity According to EU Directives EMC 2014/30/EU, LVD 2014/35/EU, RED 2014/53/EU, RoHS 2011/65/EU Manufacturer: Lightspeed Technologies, Inc. Address: 11509 SW Herman Rd. Tualatin, Oregon 97062 We herewith declare that the following systems comply with the appropriate basic safety and health requirements of the Directive based on its design and type, as brought into circulation by us. -
Page 60: System Components
System Components STANDARD COMPONENTS OPTIONAL ACCESSORIES Wireless audio base station Sharemike handheld transceiver with battery pack 24V-2.5A-NA 24V/2.5A power supply for C25 L3.7V Lithium Polymer rechargeable battery pack for Sharemike FSCC Transceiver cradle charger, power supply USB C Charging cable for Sharemike 5V1C 5V power supply for FSCC Earset microphone with TRRS connector for Clearmike... -
Page 61: System Specifications
System Specifications Battery Life 8 hours (fully charged) Cradle charger or USB-C Charging Description Wireless audio hub 3.0” x 1.2” x 0.9” (76mm x 30mm x 23mm) Dimensions (L x W x H) Wireless Communication Access Technology (1.9 GHz) 1.3 oz (39g) Weight Frequency Response 20 Hz - 20 kHz Power Amp, 150 Hz - 6.5 kHz Wireless... - Page 62 Access to powerful in-the-moment insights to the learning process. Our audio and video solutions improve student engagement, enable teachers to activate small groups, and encourage collaboration. 11509 SW Herman Road Tualatin, Oregon 97062 Toll Free: 800.732.8999 Phone: 503.684.5538 Fax: 503.684.3197 lightspeed-tek.com Revision: MN0682US01-2 12/6/23...
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