HP Point of Sale rp5000 Getting Started page 18

Getting Started
Solving General Problems (Continued)
Problem
Computer powered
off automatically
and the Power LED
flashes Red two
times, once every
second, followed by
a two-second pause.
14
Cause
Processor thermal
protection activated:
A fan may be
blocked or not
turning.
OR
The heatsink is not
properly attached to
the processor.
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Solution
1. Ensure that the computer
air vents are not blocked
and the processor cooling
fan is running.
2. Open hood, press power
button, and see if the
processor fan spins. If the
processor fan is not
spinning, make sure the
fan's cable is plugged onto
the system board header.
Ensure the fan is
fully/properly seated or
installed.
3. If fan is plugged in and
seated properly, but is not
spinning, then replace the
processor fan.
4. Reseat processor heatsink
and verify that the fan
assembly is properly
attached.
5. Contact an authorized
reseller or service provider.
Getting Started